Pensioners left 'waiting to die' in regional Victoria as specialist healthcare costs rise

Eddie and Wendy Rushforth worked their whole lives but now, in their own words, say they're "sitting at home waiting to die" due to rising medical costs.

Mr Rushforth underwent surgery to remove bowel cancer four years ago, but it is the possible recurrence of his cancer that has the couple worried.

Mr Rushforth, 79, is supposed to have quarterly CT scans on his abdomen and has been on a waitlist for five months for a colonoscopy.


But at $550 in up-front costs for every CT scan, the couple from Mildura in north-west Victoria say they cannot afford it.

"I'm not going to any of them. What will be, will be," Mr Rushforth said.

"Whatever the outcome is, it is inevitable.

"Where does a pensioner get $550?"

In the Rushforths' case, the couple would pay the $554 up front to the radiology provider, and Medicare would provide a rebate of $459, leaving them $95 out of pocket.

The couple said that, as age pensioners, the price was still too much.

Australians not getting specialist care​

According to the Grattan Institute, the Rushforths are not in a unique position.

The Grattan Institute analysed Bureau of Statistics and Australian Institute of Health and Welfare data from 2018 to 2024, which showed that 2 million Australians were forgoing specialist treatment every year, and half of those were because they could not afford it.


1758504052385.png
Peter Breadon says Australians are "paying really high" medical fees. (ABC News: Darryl Torpy)


The institute's research into specialist care found that although seven in eight GPs in Australia offered bulk-billing to some patients, it was just one in three for specialists.

It also found that since 2010, specialist fees had risen by 73 per cent on top of inflation.

Peter Breadon, the research's lead author and the Grattan Institute's health program director, said Australians wanting treatment were either "paying really high fees" to a private specialist or "potentially facing a really long wait for a free public clinic visit".

He said the public health system was not stepping in to compensate when a level of private care decreased, leaving Australians in an "unenviable position".

"Specialist care has really been running on autopilot, and we need to make a lot of changes right throughout the system to make sure Australians can get the care they need," Mr Breadon said.


1758504052470.png
The research shows 2 million Australians are skipping specialist treatment. (ABC News: Darryl Torpy)


He said tying government funding to specialists working in towns that needed them would help address health deserts in regional Australia, while employing more specialists in the public health system would address accessibility and affordability.

Mr Breadon also said specialists charging three or more times what the government paid them should lose access to the Medicare subsidy altogether.

In February this year, the federal, state and territory governments agreed to delay a new National Health Reform Agreement until next year.

The Grattan Institute wants the agreement to set a "red line" that dictates health care must reach certain levels, and a trigger for targeted investment if it falls below that level.


Hope for reform​

The Australian Diagnostic Imaging Association (ADIA), the peak body for private radiology clinics in Australia, has repeatedly called on the federal government to provide patient bill relief.

It has also called for changes to Service Australia's Medicare system so specialists are paid sooner than the 90 days they can wait up to at the moment.

ADIA said it also wanted an overturn of Medicare billing policies that prevented radiology practices from charging patients only the gap fee.


1758504052504.png
Chris Kane wants changes to Medicare billing policies. (ABC News: Kyle Harley)


Chief executive Chris Kane said the $550 fee for the Rushforths was necessary to cover running costs.

"A CT scanner, for example, costs between $500,000 and $1.5 million, depending on the features, and then there's the other costs like rent and IT," Mr Kane said.

"The rebate is inadequate because in radiology, we had a 22-year Medicare rebate freeze between 1998 and 2020. And in the case of CT, there was a 2 per cent cut to CT rebates in November last year."
Mr Kane said private radiology clinics could afford to bulk-bill only when the Medicare rebate kept up with the cost of providing the service, and that larger rebates would mean smaller gap fees for patients.


1758504052532.png
ADIA says the Medicare credit to specialist clinics needs to increase. (ABC News: Kyle Harley)


In a statement, federal Health Minister Mark Butler said specialist fees were "starting to get out of control in some parts of the country".

"It's causing real harm to Australian patients, with people simply now unable to afford to visit their specialist, and it's having a huge impact on their health," he said.
"Costs are highly variable, with some specialists charging high fees, much higher than a specialist just around the corner of the same quality."

Mr Butler said the government was upgrading its Medical Costs Finder website to provide Australians with more transparency on fees.


Regional Australians suffering​


1758504052597.png
Eddie and Wendy Rushforth say they can't afford the cost of medical appointments. (ABC News: Wade Stephens)


The Rushforths say living in regional Australia means they are caught up in the nation's postcode lottery where it is harder to find a healthcare specialist or GP that will bulk-bill.

They say they also cannot afford to travel the 4.5 hours to the nearest capital city of Adelaide in South Australia.

"He feels dreadful about it because he goes, 'Oh, well, I'll just go home and die'," Ms Rushforth, 71 said.
"To me, that crushes my heart because I really love my husband."

Written by Tyrone Dalton, ABC News.
 

Seniors Discount Club

Sponsored content

Info
Loading data . . .
"It also found that since 2010, specialist fees had risen by 73 per cent on top of inflation."
"Specialist care has really been running on autopilot" What?? How can they be running on autopilot with a conscious decision to rise fees by 73%? Rockstar status could be the reason.
I'm not sure why this man isn't having his CT scans done at Mildura public hospital, unless the reason was because he had his surgery at the local private hospital.
 
Specialists can get a direct link with Medicare so that the patient pays the fee at the surgery, the details are immediately relayed to Medicare & the rebate is in the patient's bank account the next day. So, the Dr does not wait 90 days for payment (as stated above) & the patient doesn't have to trail around to find a Medicare office to get their rebate. This is the way it works for me when I visit my eye specialist every few weeks. It also means that pensioners can usually manage to find the money to pay the specialist when they know they will have the rebate the next day. Unfortunately, the Medicare rebate still leaves us with huge out-of-pocket expenses. My out-of-pocket for each visit is between $300 & $400 part of this is because one essential part of my treatment involves scans of my eyes to determine what changes have happened & this is not recoverable from Medicare (currently $80 each visit).

For the man in the article, he needs to check out other radiologists in his area. I was recently required to undergo some specialised scanning, when I contacted one radiology service they advised I needed to have about $180 on the day to cover the difference between the Medicare payment they received & their fee. There was no way I could afford that on top of other medical costs I have so I did some research & found another radiology service just around the corner where they bulk billed for all their services. So, maybe this gentleman needs to do some more research to find somewhere he can get his scan done.
 
Specialists can get a direct link with Medicare so that the patient pays the fee at the surgery, the details are immediately relayed to Medicare & the rebate is in the patient's bank account the next day. So, the Dr does not wait 90 days for payment (as stated above) & the patient doesn't have to trail around to find a Medicare office to get their rebate. This is the way it works for me when I visit my eye specialist every few weeks. It also means that pensioners can usually manage to find the money to pay the specialist when they know they will have the rebate the next day. Unfortunately, the Medicare rebate still leaves us with huge out-of-pocket expenses. My out-of-pocket for each visit is between $300 & $400 part of this is because one essential part of my treatment involves scans of my eyes to determine what changes have happened & this is not recoverable from Medicare (currently $80 each visit).

For the man in the article, he needs to check out other radiologists in his area. I was recently required to undergo some specialised scanning, when I contacted one radiology service they advised I needed to have about $180 on the day to cover the difference between the Medicare payment they received & their fee. There was no way I could afford that on top of other medical costs I have so I did some research & found another radiology service just around the corner where they bulk billed for all their services. So, maybe this gentleman needs to do some more research to find somewhere he can get his scan done.
I agree. I reckon the issue is because he lives in Mildura and not enough competition compared with a city.
 
I agree. I reckon the issue is because he lives in Mildura and not enough competition compared with a city.
I'm not sure how big Mildura is, but I have to go to Dubbo (NSW) & while it is a city, it is still a regional city & nowhere near as big as cities on the coast. I think he just wants to use one provider & not do his research to find anyone else. I went to Dubbo Base Hospital & asked the girls in radiology dept if they knew anywhere else I could get the scan done as they know all the similar services available in the area.
 
I'm not sure how big Mildura is, but I have to go to Dubbo (NSW) & while it is a city, it is still a regional city & nowhere near as big as cities on the coast. I think he just wants to use one provider & not do his research to find anyone else. I went to Dubbo Base Hospital & asked the girls in radiology dept if they knew anywhere else I could get the scan done as they know all the similar services available in the area.
I agree with you. I know Dubbo and it's lovely. My mother went to Wellington school in her younger days due to her father being a Head Master there.
 
  • Like
Reactions: Wombat2u2004
Usually the person who is asking you to get the service can tell you who bulk bills or not in your area. Seniors should be getting assistance in this area and not just going home to die because it's too hard or too expensive. That's not good enough.
 
I recently had an abdominal CT scan and it was bulk billed for the full amount. Yes, I'm on a pension, so I wonder why this couple haven't been bulk billed as well. Does Victoria have a different billing system to NSW??? And what's more, I think the $550 fee is pretty steep, however, I would, for the sake of peace of mind, do everything to find that money, and pay the cost, especially knowing that with the rebated amount you are only going to be $95 out of pocket. Our health and well being is worth more than dollars and cents.
 
So much for “all you need is your Medicare card”
 
I k ow someone with Private insurance who had a prostrate operation that was done quite quickly but even with the insurance it was an out of pocket cost of $6000
 
"It also found that since 2010, specialist fees had risen by 73 per cent on top of inflation."
"Specialist care has really been running on autopilot" What?? How can they be running on autopilot with a conscious decision to rise fees by 73%? Rockstar status could be the reason.
I'm not sure why this man isn't having his CT scans done at Mildura public hospital, unless the reason was because he had his surgery at the local private hospital.
Even so he would still have access to the Public Hospital services.
 
I k ow someone with Private insurance who had a prostrate operation that was done quite quickly but even with the insurance it was an out of pocket cost of $6000
Probably saved their life.
 
Even so he would still have access to the Public Hospital services.
Really? I know of many people who get access for CT scans at public hospitals after the cancer diagnosis for years. It's in a city though, not a rural hospital, if that makes a difference I'm not sure.
 
Really? I know of many people who get access for CT scans at public hospitals after the cancer diagnosis for years. It's in a city though, not a rural hospital, if that makes a difference I'm not sure.
Yeah, I was taken by ambulance to a large regional town in QLD earlier this year as I wouldn’t have survived the night.
I made an appt with a specialist at a private hospital after being discharged.
The specialist wanted me in Brisbane a couple of weeks later to operate then again a month after for two operations. Currently undergoing rehabilitation at the Public Hospital.
If I had waited for the specialist from the Public hospital to see me (5months after first operation in Private Hosp)…. I wouldn’t have survived… thank you Bupa.
 
  • Like
Reactions: Penny4
I am elderly but lucky not to be a Pensioner, i cannot understand why this Govt doesnt legislate that with the Pension card, its set for lower rate charges for all medical services, Scans,Dr, Specialists etc. It took me all of 5 min to get a scan for a $200 cost thats just robbery. I am sure there are ways around the current setup for Pesioners to assist them especially when you dont know what the problem is and it will most likely kill you. Shame on Greasy Albanese and all past present and future goverments for failing us all.
 
I agree with you. I know Dubbo and it's lovely. My mother went to Wellington school in her younger days due to her father being a Head Master there.
Love that area. Worked in Molong for a long while. Wellington is nice.
Also in a place called Tomingley not far out of Dubbo. Then farther on to Peak Hill, Tullamore, Fifield, Trundle.
 
  • Like
Reactions: Penny4

Join the conversation

News, deals, games, and bargains for Aussies over 60. From everyday expenses like groceries and eating out, to electronics, fashion and travel, the club is all about helping you make your money go further.

Seniors Discount Club

The SDC searches for the best deals, discounts, and bargains for Aussies over 60. From everyday expenses like groceries and eating out, to electronics, fashion and travel, the club is all about helping you make your money go further.
  1. New members
  2. Jokes & fun
  3. Photography
  4. Nostalgia / Yesterday's Australia
  5. Food and Lifestyle
  6. Money Saving Hacks
  7. Offtopic / Everything else

Latest Articles

  • We believe that retirement should be a time to relax and enjoy life, not worry about money. That's why we're here to help our members make the most of their retirement years. If you're over 60 and looking for ways to save money, connect with others, and have a laugh, we’d love to have you aboard.
  • Advertise with us

User Menu

Enjoyed Reading our Story?

  • Share this forum to your loved ones.
Change Weather Postcode×
Change Petrol Postcode×