Passenger reveals ‘disgusting’ truth about back-to-back flights with Qantas
By
- Replies 24
When it comes to flying, people all hope for a smooth and comfortable journey, particularly when they choose to fly with reputed airlines that promise quality service.
But for one passenger aboard Qantas, the reality was far from expectations, not just once but on two separate occasions.
A recent complaint from a Qantas passenger has left fellow Australians feeling queasy.
The traveller, who was flying from Sydney to Brisbane and then from Darwin to Adelaide for work, shared their 'revolting' experience on two consecutive Qantas flights.
The passenger's grievances ranged from being served an 'inedible' breakfast to being seated near a leaking air conditioning vent.
The passenger, who was understandably shocked, took to a social media page dedicated to the airline to share their experience.
They posted images of the air conditioning vent stuffed with paper napkins, a grimy closed window, and the 'soggy mess' that was served as breakfast.
'All I can say with my recent experience is EW,' they wrote.
'If you look at the breakfast closely, hash brown is a very soggy mess and it’s my first time eating an egg that doesn’t resemble any food I’ve ever ingested. Trust me it is bad.'
The passenger also shared a photo of what appears to be a curry with potatoes served in a box on their tray table.
'The breakfast was inedible and I’m not usually fussy with food,' they added.
'The potatoes were ok.'
While a few people on social media claimed they would 'smash that feed', the majority agreed that the passenger’s experience looked 'revolting'.
'This is nightmare fuel! And you pay for it!' one person commented.
'That’s uniquely bad for Qantas,' another said.
'I've had better looking meals at Taco Bell for $10, and they have refillable drinks!' a third person wrote.
Another customer chimed in with their own experience and said: 'I was sitting in my dirty seat that I paid an arm and a leg for just a few nights ago. Eating my “dinner” in a box,' they recalled.
'Then I opened the Qantas in-flight magazine to see $1,980 shoes and $45,000 watches.'
Meanwhile, just last month, Qantas was offering a $3,827 refund to a couple who claimed they sat in urine during a long Qantas flight from Bangkok to Sydney.
'All our international aircraft are cleaned between each flight, including vacuuming seats and disinfecting surfaces. We are looking into what has occurred and have raised the issue with our cleaning supplier in Bangkok, which cleaned the aircraft prior to departure,' a spokesperson said.
The recent complaints highlight the need for airlines to maintain high standards of cleanliness and food quality.
Remember, when you're next preparing for takeoff, keep a vigilant eye on the condition of your surroundings and don't hesitate to speak up if the quality isn't up to scratch.
It's in every traveller's interest to demand and receive the high standard of service you've paid for.
Have you had a similar experience on a flight? Share your stories with us in the comments below.
But for one passenger aboard Qantas, the reality was far from expectations, not just once but on two separate occasions.
A recent complaint from a Qantas passenger has left fellow Australians feeling queasy.
The traveller, who was flying from Sydney to Brisbane and then from Darwin to Adelaide for work, shared their 'revolting' experience on two consecutive Qantas flights.
The passenger's grievances ranged from being served an 'inedible' breakfast to being seated near a leaking air conditioning vent.
The passenger, who was understandably shocked, took to a social media page dedicated to the airline to share their experience.
They posted images of the air conditioning vent stuffed with paper napkins, a grimy closed window, and the 'soggy mess' that was served as breakfast.
'All I can say with my recent experience is EW,' they wrote.
'If you look at the breakfast closely, hash brown is a very soggy mess and it’s my first time eating an egg that doesn’t resemble any food I’ve ever ingested. Trust me it is bad.'
The passenger also shared a photo of what appears to be a curry with potatoes served in a box on their tray table.
'The breakfast was inedible and I’m not usually fussy with food,' they added.
'The potatoes were ok.'
While a few people on social media claimed they would 'smash that feed', the majority agreed that the passenger’s experience looked 'revolting'.
'This is nightmare fuel! And you pay for it!' one person commented.
'That’s uniquely bad for Qantas,' another said.
'I've had better looking meals at Taco Bell for $10, and they have refillable drinks!' a third person wrote.
Another customer chimed in with their own experience and said: 'I was sitting in my dirty seat that I paid an arm and a leg for just a few nights ago. Eating my “dinner” in a box,' they recalled.
'Then I opened the Qantas in-flight magazine to see $1,980 shoes and $45,000 watches.'
Meanwhile, just last month, Qantas was offering a $3,827 refund to a couple who claimed they sat in urine during a long Qantas flight from Bangkok to Sydney.
'All our international aircraft are cleaned between each flight, including vacuuming seats and disinfecting surfaces. We are looking into what has occurred and have raised the issue with our cleaning supplier in Bangkok, which cleaned the aircraft prior to departure,' a spokesperson said.
The recent complaints highlight the need for airlines to maintain high standards of cleanliness and food quality.
Remember, when you're next preparing for takeoff, keep a vigilant eye on the condition of your surroundings and don't hesitate to speak up if the quality isn't up to scratch.
It's in every traveller's interest to demand and receive the high standard of service you've paid for.
Key Takeaways
- A Qantas passenger expressed disgust over the quality of service on two separate flights, detailing issues with both the food and the cleanliness of the aircraft.
- Photos shared by the passenger show a leaking air conditioning vent stuffed with napkins, a grimy window, and unappetising meal options.
- The customer's post on social media sparked agreement from others who also found the described conditions revolting, igniting further criticism of the airline's standards.
- Qantas has been contacted for comment following the complaint, as the airline states it takes cleanliness seriously and previously offered a significant refund to another couple who had an unpleasant experience.
Have you had a similar experience on a flight? Share your stories with us in the comments below.
Last edited by a moderator: