As seasoned shoppers, we've seen our fair share of changes over the years, but it seems our beloved Woolworths supermarket is kicking up a storm with some very recent alterations to their Delivery Unlimited service.

So how will these changes impact our online shopping routines?

Just when we thought we'd seen it all, this latest news follows hot on the heels of the widely criticised revamp of Woolworths' Everyday Rewards Extra program, which sent long-standing customers reeling from the shock of reduced benefits.

As if that wasn't enough, Delivery Unlimited subscribers are now up in arms over fresh correspondence from the retail giant detailing further modifications to the popular service.

Woolworths has been slammed after making two major changes to its Delivery Unlimited service. Credit: Woolworths.

First and foremost, the minimum spend for Woolworths delivery orders is set to increase from $50 to a steeper $75. Alongside this seemingly innocent alteration, another unwelcome surprise awaits: Delivery Unlimited subscribers will now be charged for bags with their orders!

In a message to subscribers, Woolworths explained, 'The minimum spend threshold will increase from $50 to $75. This means you will get free Same or Next Day delivery on all orders of $75 or more, and discounting Delivery Now fees on orders of $75 or more.'

But they didn't stop there, adding that 'your Delivery Unlimited subscription will no longer include bag fees for Woolworths Online orders. This means that the fee for paper or reusable bags will be added to Woolworths orders. This will be a fee of $1 per order for reusable bags or $2 per order for paper bags.'

Woolworths has cited rising fuel costs as the driving force behind these changes while somewhat ruefully reminding customers that the subscription cost itself was halved in 2021. However, this explanation and silver lining have done little to soothe the indignation of many shoppers who've taken to social media to air their grievances.

One disgruntled customer chimed in with, 'Not happy with the price increase and benefits loss with the rewards and Unlimited delivery subscription, especially with the $907m profit you made this half year. Going to be losing customers for this.'

Another lamented the additional bag costs, stating, 'Woolworths, are you trying to drive your customers away?', and continued to express their disappointment as a long-term patron of the store.

Some subscribers have gone so far as to threaten the cancellation of their memberships in response to these contentious changes – not exactly the outcome Woolworths may have desired when implementing the new policies.

​

In light of all this news, a Woolworths spokesperson has confirmed the changes in a statement and offered options for customers to avoid paying bag fees: 'Rising fuel prices and other costs have required us to review our Delivery Unlimited offer. While we are increasing the minimum spend for orders from $50 to $75, the price of our monthly and annual subscriptions remains the same.'

They went on to say: 'Bag fees will no longer be included in the subscription price, and there will be a $1 fee for reusable bags or $2 for paper bags. This change brings bag fees in line with our other online shopping options. To avoid bag fees for Direct to Boot or pick up, the groceries can be delivered to a customer's vehicle for them to pack into their own reusable bags.'

Key Takeaways

• Woolworths supermarket has come under fire over two new changes to its Delivery Unlimited service.
• The supermarket has confirmed that it is increasing the minimum spend for Woolworths delivery from $50 to $75.
• Delivery Unlimited subscribers will also now be charged for bags with their orders.
• The news has been met with anger from some Woolworths shoppers, who have shared their unhappiness on social media.

So, Seniors Discount Club members, we leave it to you to decide whether to stick with Woolworths or explore other options for your future online grocery shopping endeavours. But rest assured; we will keep you informed of any further developments in this saga. And as always, happy shopping – online or otherwise!

 

[Isis]

As seasoned shoppers, we've seen our fair share of changes over the years, but it seems our beloved Woolworths supermarket is kicking up a storm with some very recent alterations to their Delivery Unlimited service.

So how will these changes impact our online shopping routines?

Just when we thought we'd seen it all, this latest news follows hot on the heels of the widely criticised revamp of Woolworths' Everyday Rewards Extra program, which sent long-standing customers reeling from the shock of reduced benefits.

As if that wasn't enough, Delivery Unlimited subscribers are now up in arms over fresh correspondence from the retail giant detailing further modifications to the popular service.

View attachment 21302

Woolworths has been slammed after making two major changes to its Delivery Unlimited service. Credit: Woolworths.

First and foremost, the minimum spend for Woolworths delivery orders is set to increase from $50 to a steeper $75. Alongside this seemingly innocent alteration, another unwelcome surprise awaits: Delivery Unlimited subscribers will now be charged for bags with their orders!

In a message to subscribers, Woolworths explained, 'The minimum spend threshold will increase from $50 to $75. This means you will get free Same or Next Day delivery on all orders of $75 or more, and discounting Delivery Now fees on orders of $75 or more.'

But they didn't stop there, adding that 'your Delivery Unlimited subscription will no longer include bag fees for Woolworths Online orders. This means that the fee for paper or reusable bags will be added to Woolworths orders. This will be a fee of $1 per order for reusable bags or $2 per order for paper bags.'

Woolworths has cited rising fuel costs as the driving force behind these changes while somewhat ruefully reminding customers that the subscription cost itself was halved in 2021. However, this explanation and silver lining have done little to soothe the indignation of many shoppers who've taken to social media to air their grievances.

One disgruntled customer chimed in with, 'Not happy with the price increase and benefits loss with the rewards and Unlimited delivery subscription, especially with the $907m profit you made this half year. Going to be losing customers for this.'

Another lamented the additional bag costs, stating, 'Woolworths, are you trying to drive your customers away?', and continued to express their disappointment as a long-term patron of the store.

Some subscribers have gone so far as to threaten the cancellation of their memberships in response to these contentious changes – not exactly the outcome Woolworths may have desired when implementing the new policies.

View attachment 21317​

In light of all this news, a Woolworths spokesperson has confirmed the changes in a statement and offered options for customers to avoid paying bag fees: 'Rising fuel prices and other costs have required us to review our Delivery Unlimited offer. While we are increasing the minimum spend for orders from $50 to $75, the price of our monthly and annual subscriptions remains the same.'

They went on to say: 'Bag fees will no longer be included in the subscription price, and there will be a $1 fee for reusable bags or $2 for paper bags. This change brings bag fees in line with our other online shopping options. To avoid bag fees for Direct to Boot or pick up, the groceries can be delivered to a customer's vehicle for them to pack into their own reusable bags.'

Key Takeaways

• Woolworths supermarket has come under fire over two new changes to its Delivery Unlimited service.
• The supermarket has confirmed that it is increasing the minimum spend for Woolworths delivery from $50 to $75.
• Delivery Unlimited subscribers will also now be charged for bags with their orders.
• The news has been met with anger from some Woolworths shoppers, who have shared their unhappiness on social media.

So, Seniors Discount Club members, we leave it to you to decide whether to stick with Woolworths or explore other options for your future online grocery shopping endeavours. But rest assured; we will keep you informed of any further developments in this saga. And as always, happy shopping – online or otherwise!

Also anyone with Woolworths credit cards will lose their cards. It is being cancelled and you will be sent a Macquarie card instead. At least the rewards card will still be usable. I only shop with them in person fir good specials. The delivery costs were to high anyway. Cokes gives much better service with their deliver costs.

 

[Isis]

My wife and I have mobility issues and we have been using online shopping to either click/collect or home delivery to do our shopping. Having two insurance policies with Woolworths entitled us to 10% discount on our orders. we have been advised that from 1st July the only way to gain our 10% discount is to physically attend the store. How are we supposed to attend the store and walk the necessary distance in the store to do our shopping? Will be physically impossible or will take all day to shop as we would require constant breaks to rest. If this isn’t blatant age/disability discrimination I don’t know what is. We have shopped at Woolworths for over 50 years. I did ring Woolworths to complain. They said they would note my complaint but were under no obligation to respond to it.
suggested that they may make an exception for aged customers by linking their seniors card to their system to ensure that they are dealing with genuine elderly people. No luck. So woolworths will probably lose long term customers plus two insurance policies from their customer base but I don’t think they give a S..t. I feel so discriminated against because of my age and disability it makes me physically sick.

Same with me. Transferred my policy to coles getting extra fly buy points.

 

[Phantom55]

As seasoned shoppers, we've seen our fair share of changes over the years, but it seems our beloved Woolworths supermarket is kicking up a storm with some very recent alterations to their Delivery Unlimited service.

So how will these changes impact our online shopping routines?

Just when we thought we'd seen it all, this latest news follows hot on the heels of the widely criticised revamp of Woolworths' Everyday Rewards Extra program, which sent long-standing customers reeling from the shock of reduced benefits.

As if that wasn't enough, Delivery Unlimited subscribers are now up in arms over fresh correspondence from the retail giant detailing further modifications to the popular service.

View attachment 21302

Woolworths has been slammed after making two major changes to its Delivery Unlimited service. Credit: Woolworths.

First and foremost, the minimum spend for Woolworths delivery orders is set to increase from $50 to a steeper $75. Alongside this seemingly innocent alteration, another unwelcome surprise awaits: Delivery Unlimited subscribers will now be charged for bags with their orders!

In a message to subscribers, Woolworths explained, 'The minimum spend threshold will increase from $50 to $75. This means you will get free Same or Next Day delivery on all orders of $75 or more, and discounting Delivery Now fees on orders of $75 or more.'

But they didn't stop there, adding that 'your Delivery Unlimited subscription will no longer include bag fees for Woolworths Online orders. This means that the fee for paper or reusable bags will be added to Woolworths orders. This will be a fee of $1 per order for reusable bags or $2 per order for paper bags.'

Woolworths has cited rising fuel costs as the driving force behind these changes while somewhat ruefully reminding customers that the subscription cost itself was halved in 2021. However, this explanation and silver lining have done little to soothe the indignation of many shoppers who've taken to social media to air their grievances.

One disgruntled customer chimed in with, 'Not happy with the price increase and benefits loss with the rewards and Unlimited delivery subscription, especially with the $907m profit you made this half year. Going to be losing customers for this.'

Another lamented the additional bag costs, stating, 'Woolworths, are you trying to drive your customers away?', and continued to express their disappointment as a long-term patron of the store.

Some subscribers have gone so far as to threaten the cancellation of their memberships in response to these contentious changes – not exactly the outcome Woolworths may have desired when implementing the new policies.

View attachment 21317​

In light of all this news, a Woolworths spokesperson has confirmed the changes in a statement and offered options for customers to avoid paying bag fees: 'Rising fuel prices and other costs have required us to review our Delivery Unlimited offer. While we are increasing the minimum spend for orders from $50 to $75, the price of our monthly and annual subscriptions remains the same.'

They went on to say: 'Bag fees will no longer be included in the subscription price, and there will be a $1 fee for reusable bags or $2 for paper bags. This change brings bag fees in line with our other online shopping options. To avoid bag fees for Direct to Boot or pick up, the groceries can be delivered to a customer's vehicle for them to pack into their own reusable bags.'

Key Takeaways

• Woolworths supermarket has come under fire over two new changes to its Delivery Unlimited service.
• The supermarket has confirmed that it is increasing the minimum spend for Woolworths delivery from $50 to $75.
• Delivery Unlimited subscribers will also now be charged for bags with their orders.
• The news has been met with anger from some Woolworths shoppers, who have shared their unhappiness on social media.

So, Seniors Discount Club members, we leave it to you to decide whether to stick with Woolworths or explore other options for your future online grocery shopping endeavours. But rest assured; we will keep you informed of any further developments in this saga. And as always, happy shopping – online or otherwise!

Woolworths and others have a new product, its called' environmental responsibility' it involves their new product..they buy bags for 0.03c and force people to pay .40c each not bad1000% profit (they use 230 000000 bags year) same as Coles same deals of course its not about the money its about the the environment good corporate citizens I still don't know why they don't sell a lot of their fruit and veg loose instead of in plastic containers( I recently purchased 500 g of snow peas in such a container and wondered why)..maybe the environment only suffers from free plastic bags, the paid for bags I see at the tip must be faulty or something why else would anyone throw them away....beats me....We really are stupid customers

 

[Phantom55]

Same with me. Transferred my policy to coles getting extra fly buy points.

Don't worry their insurance company is s..t anyway....try and ring them ...just for a laugh..but take the day off before you do, and prepare for a long wait

 

[Phantom55]

Very very disappointed in Woolworths, as a pensioner with health issues I have cancelled my a/c. Will look at the other super markets. Shame on Woolworths you make enough profit as it stands. Even young families are battling with their shopping each week, everything has doubled in price!!!!!!!

the sad part is, there is nowhere to go Coles and Woolies are a duopoly..at present Aldie are an alternative but they are gradually catching the same method of business

 

[loraines]

Really annoyed about this. Sick of getting nasty paper bags anyway which are useless for recycling. I use plastic bags for my rubbish. Not happy about the loss of $10 a month either.
I’m off to Coles.

 

[Mr Chips]

I don't know if anyone read Woollies email advising the changes but I am surprised that they could not decide what they were actually doing themselves. It quite clearly states that there would be no increases in the minimum order size and it also states that they will not be charging for bags but then it goes on to announce the actual increases and costs. I rang Woollies as I am a very long-term customer and all I got was a convoluted reply after the consultant had kept me on hold so she could talk to her superiors about the obviously conflicting information in their email. I am disgusted. My mother, God bless her soul taught me in the late 50s that I should always shop at Woollies which I have done ever since. I am now heavy of heart in having to find another more intelligent supplier.

 

[Tony@51]

I have nothing against any company making a profit, after all that's ultimately what they're in business for. What I do take exception to is the unfeeling way in the current climate they cut services, put up prices, squeeze suppliers and generally steamroller their way over everyone. They came to the party when covid hit and were as helpful as they could be but now they are hitting folk when they are already down. They are obviously not reading the room at the moment.

treating us just like the present government eh ||

 

[fieldten]

As seasoned shoppers, we've seen our fair share of changes over the years, but it seems our beloved Woolworths supermarket is kicking up a storm with some very recent alterations to their Delivery Unlimited service.

So how will these changes impact our online shopping routines?

Just when we thought we'd seen it all, this latest news follows hot on the heels of the widely criticised revamp of Woolworths' Everyday Rewards Extra program, which sent long-standing customers reeling from the shock of reduced benefits.

As if that wasn't enough, Delivery Unlimited subscribers are now up in arms over fresh correspondence from the retail giant detailing further modifications to the popular service.

View attachment 21302

Woolworths has been slammed after making two major changes to its Delivery Unlimited service. Credit: Woolworths.

First and foremost, the minimum spend for Woolworths delivery orders is set to increase from $50 to a steeper $75. Alongside this seemingly innocent alteration, another unwelcome surprise awaits: Delivery Unlimited subscribers will now be charged for bags with their orders!

In a message to subscribers, Woolworths explained, 'The minimum spend threshold will increase from $50 to $75. This means you will get free Same or Next Day delivery on all orders of $75 or more, and discounting Delivery Now fees on orders of $75 or more.'

But they didn't stop there, adding that 'your Delivery Unlimited subscription will no longer include bag fees for Woolworths Online orders. This means that the fee for paper or reusable bags will be added to Woolworths orders. This will be a fee of $1 per order for reusable bags or $2 per order for paper bags.'

Woolworths has cited rising fuel costs as the driving force behind these changes while somewhat ruefully reminding customers that the subscription cost itself was halved in 2021. However, this explanation and silver lining have done little to soothe the indignation of many shoppers who've taken to social media to air their grievances.

One disgruntled customer chimed in with, 'Not happy with the price increase and benefits loss with the rewards and Unlimited delivery subscription, especially with the $907m profit you made this half year. Going to be losing customers for this.'

Another lamented the additional bag costs, stating, 'Woolworths, are you trying to drive your customers away?', and continued to express their disappointment as a long-term patron of the store.

Some subscribers have gone so far as to threaten the cancellation of their memberships in response to these contentious changes – not exactly the outcome Woolworths may have desired when implementing the new policies.

View attachment 21317​

In light of all this news, a Woolworths spokesperson has confirmed the changes in a statement and offered options for customers to avoid paying bag fees: 'Rising fuel prices and other costs have required us to review our Delivery Unlimited offer. While we are increasing the minimum spend for orders from $50 to $75, the price of our monthly and annual subscriptions remains the same.'

They went on to say: 'Bag fees will no longer be included in the subscription price, and there will be a $1 fee for reusable bags or $2 for paper bags. This change brings bag fees in line with our other online shopping options. To avoid bag fees for Direct to Boot or pick up, the groceries can be delivered to a customer's vehicle for them to pack into their own reusable bags.'

Key Takeaways

• Woolworths supermarket has come under fire over two new changes to its Delivery Unlimited service.
• The supermarket has confirmed that it is increasing the minimum spend for Woolworths delivery from $50 to $75.
• Delivery Unlimited subscribers will also now be charged for bags with their orders.
• The news has been met with anger from some Woolworths shoppers, who have shared their unhappiness on social media.

So, Seniors Discount Club members, we leave it to you to decide whether to stick with Woolworths or explore other options for your future online grocery shopping endeavours. But rest assured; we will keep you informed of any further developments in this saga. And as always, happy shopping – online or otherwise!

 

[fieldten]

If you are elderly and disabled like me you have no choice. Swap to Coles and wait for their increase.

 

[siameezer]

How are yu dscriminated against? You are using a service and there are costs involved

You have to be joking? Tell me you are not really misunderstanding why we are being discriminated against. We have been previously offered a 10% discount once a month off one shop IRRESPECTIVE of whether it was online or in-store. There are many people who, because of disability or illness, can ONLY shop online and Woolworths is now saying you can only have the discount if you come into a store and it cannot be used for online, click and collect or direct-to-boot orders. We CANNOT shop in-store so please tell me why you think this is not ableist, discriminatory and just plain wrong. They are offering the discounts only to those able-bodied and precluding older, disabled and ill customers!

 

[Lynjw]

As seasoned shoppers, we've seen our fair share of changes over the years, but it seems our beloved Woolworths supermarket is kicking up a storm with some very recent alterations to their Delivery Unlimited service.

So how will these changes impact our online shopping routines?

Just when we thought we'd seen it all, this latest news follows hot on the heels of the widely criticised revamp of Woolworths' Everyday Rewards Extra program, which sent long-standing customers reeling from the shock of reduced benefits.

As if that wasn't enough, Delivery Unlimited subscribers are now up in arms over fresh correspondence from the retail giant detailing further modifications to the popular service.

View attachment 21302

Woolworths has been slammed after making two major changes to its Delivery Unlimited service. Credit: Woolworths.

First and foremost, the minimum spend for Woolworths delivery orders is set to increase from $50 to a steeper $75. Alongside this seemingly innocent alteration, another unwelcome surprise awaits: Delivery Unlimited subscribers will now be charged for bags with their orders!

In a message to subscribers, Woolworths explained, 'The minimum spend threshold will increase from $50 to $75. This means you will get free Same or Next Day delivery on all orders of $75 or more, and discounting Delivery Now fees on orders of $75 or more.'

But they didn't stop there, adding that 'your Delivery Unlimited subscription will no longer include bag fees for Woolworths Online orders. This means that the fee for paper or reusable bags will be added to Woolworths orders. This will be a fee of $1 per order for reusable bags or $2 per order for paper bags.'

Woolworths has cited rising fuel costs as the driving force behind these changes while somewhat ruefully reminding customers that the subscription cost itself was halved in 2021. However, this explanation and silver lining have done little to soothe the indignation of many shoppers who've taken to social media to air their grievances.

One disgruntled customer chimed in with, 'Not happy with the price increase and benefits loss with the rewards and Unlimited delivery subscription, especially with the $907m profit you made this half year. Going to be losing customers for this.'

Another lamented the additional bag costs, stating, 'Woolworths, are you trying to drive your customers away?', and continued to express their disappointment as a long-term patron of the store.

Some subscribers have gone so far as to threaten the cancellation of their memberships in response to these contentious changes – not exactly the outcome Woolworths may have desired when implementing the new policies.

View attachment 21317​

In light of all this news, a Woolworths spokesperson has confirmed the changes in a statement and offered options for customers to avoid paying bag fees: 'Rising fuel prices and other costs have required us to review our Delivery Unlimited offer. While we are increasing the minimum spend for orders from $50 to $75, the price of our monthly and annual subscriptions remains the same.'

They went on to say: 'Bag fees will no longer be included in the subscription price, and there will be a $1 fee for reusable bags or $2 for paper bags. This change brings bag fees in line with our other online shopping options. To avoid bag fees for Direct to Boot or pick up, the groceries can be delivered to a customer's vehicle for them to pack into their own reusable bags.'

Key Takeaways

• Woolworths supermarket has come under fire over two new changes to its Delivery Unlimited service.
• The supermarket has confirmed that it is increasing the minimum spend for Woolworths delivery from $50 to $75.
• Delivery Unlimited subscribers will also now be charged for bags with their orders.
• The news has been met with anger from some Woolworths shoppers, who have shared their unhappiness on social media.

So, Seniors Discount Club members, we leave it to you to decide whether to stick with Woolworths or explore other options for your future online grocery shopping endeavours. But rest assured; we will keep you informed of any further developments in this saga. And as always, happy shopping – online or otherwise!

Their Everday extra program has changed too. Points decreased and can’t use the monthly discount online. Must be in used store. Considering their profits it’s unfair. We r struggling but the executives and stockholders r getting richer at our expense.

 

[Gersman]

My wife and I have mobility issues and we have been using online shopping to either click/collect or home delivery to do our shopping. Having two insurance policies with Woolworths entitled us to 10% discount on our orders. we have been advised that from 1st July the only way to gain our 10% discount is to physically attend the store. How are we supposed to attend the store and walk the necessary distance in the store to do our shopping? Will be physically impossible or will take all day to shop as we would require constant breaks to rest. If this isn’t blatant age/disability discrimination I don’t know what is. We have shopped at Woolworths for over 50 years. I did ring Woolworths to complain. They said they would note my complaint but were under no obligation to respond to it.
suggested that they may make an exception for aged customers by linking their seniors card to their system to ensure that they are dealing with genuine elderly people. No luck. So woolworths will probably lose long term customers plus two insurance policies from their customer base but I don’t think they give a S..t. I feel so discriminated against because of my age and disability it makes me physically sick.

Same as ourselves with our pet insurance so time to look at other alternatives I’d rather not give them the money now $907 million half yearly Profit and they do this .

 

[debjoel21]

like all businesses woolies have to cover the cost of these services they would be one of the biggest employers too, so they are entitled to make a profit.

They make a humungous profit. They can do more

 

[mylittletibbies]

like all businesses woolies have to cover the cost of these services they would be one of the biggest employers too, so they are entitled to make a profit.

Of course they are entitled to make a profit, didn't you see the massive profit they made for the last 6 months.
With all the hoopla about all the benefits of their not so long agoRewards Program, getting people to join up, pay a yearly fee, and then turn around and move the goal posts.
It is reprehensible, and outright money gouging.
I no longer shop at Woolies for anythin, why would you, they are dearer than both Coles and Aldi

 

[IAN3005]

And this comes after announcing their huge profit increases!!!

SAY NO MORE.....

 

[Gemini]

As seasoned shoppers, we've seen our fair share of changes over the years, but it seems our beloved Woolworths supermarket is kicking up a storm with some very recent alterations to their Delivery Unlimited service.

So how will these changes impact our online shopping routines?

Just when we thought we'd seen it all, this latest news follows hot on the heels of the widely criticised revamp of Woolworths' Everyday Rewards Extra program, which sent long-standing customers reeling from the shock of reduced benefits.

As if that wasn't enough, Delivery Unlimited subscribers are now up in arms over fresh correspondence from the retail giant detailing further modifications to the popular service.

View attachment 21302

Woolworths has been slammed after making two major changes to its Delivery Unlimited service. Credit: Woolworths.

First and foremost, the minimum spend for Woolworths delivery orders is set to increase from $50 to a steeper $75. Alongside this seemingly innocent alteration, another unwelcome surprise awaits: Delivery Unlimited subscribers will now be charged for bags with their orders!

In a message to subscribers, Woolworths explained, 'The minimum spend threshold will increase from $50 to $75. This means you will get free Same or Next Day delivery on all orders of $75 or more, and discounting Delivery Now fees on orders of $75 or more.'

But they didn't stop there, adding that 'your Delivery Unlimited subscription will no longer include bag fees for Woolworths Online orders. This means that the fee for paper or reusable bags will be added to Woolworths orders. This will be a fee of $1 per order for reusable bags or $2 per order for paper bags.'

Woolworths has cited rising fuel costs as the driving force behind these changes while somewhat ruefully reminding customers that the subscription cost itself was halved in 2021. However, this explanation and silver lining have done little to soothe the indignation of many shoppers who've taken to social media to air their grievances.

One disgruntled customer chimed in with, 'Not happy with the price increase and benefits loss with the rewards and Unlimited delivery subscription, especially with the $907m profit you made this half year. Going to be losing customers for this.'

Another lamented the additional bag costs, stating, 'Woolworths, are you trying to drive your customers away?', and continued to express their disappointment as a long-term patron of the store.

Some subscribers have gone so far as to threaten the cancellation of their memberships in response to these contentious changes – not exactly the outcome Woolworths may have desired when implementing the new policies.

View attachment 21317​

In light of all this news, a Woolworths spokesperson has confirmed the changes in a statement and offered options for customers to avoid paying bag fees: 'Rising fuel prices and other costs have required us to review our Delivery Unlimited offer. While we are increasing the minimum spend for orders from $50 to $75, the price of our monthly and annual subscriptions remains the same.'

They went on to say: 'Bag fees will no longer be included in the subscription price, and there will be a $1 fee for reusable bags or $2 for paper bags. This change brings bag fees in line with our other online shopping options. To avoid bag fees for Direct to Boot or pick up, the groceries can be delivered to a customer's vehicle for them to pack into their own reusable bags.'

Key Takeaways

• Woolworths supermarket has come under fire over two new changes to its Delivery Unlimited service.
• The supermarket has confirmed that it is increasing the minimum spend for Woolworths delivery from $50 to $75.
• Delivery Unlimited subscribers will also now be charged for bags with their orders.
• The news has been met with anger from some Woolworths shoppers, who have shared their unhappiness on social media.

So, Seniors Discount Club members, we leave it to you to decide whether to stick with Woolworths or explore other options for your future online grocery shopping endeavours. But rest assured; we will keep you informed of any further developments in this saga. And as always, happy shopping – online or otherwise!

 

[Gemini]

I have cancelled my Delivery Unlimited service. The numerous changes made have not made it worth for me, as a two person household, to continue. Sad because I suspect that people will probably lose jobs, especially in smaller populated areas that like me, embraced the service originally when lockdowns happened, and have continued with it until now.

 

[wikgil]

How are yu dscriminated against? You are using a service and there are costs involved

When I originally signed up for this program the agreement was 10% off one shop each month. That included home delivery. Now they have changed to in store shopping only to get that discount.

 

[mylittletibbies]

People with illness or disav

When I originally signed up for this program the agreement was 10% off one shop each month. That included home delivery. Now they have changed to in store shopping only to get that discount.

People with mobility issues, disabilities or illness which makes it impossible to shop in store are definitely being discriminated against.
This doesn't affect me as I live too far away from shops to get delivery.
Nonetheless I think it is reprehensible that a company that makes the profits that are made by Woolworths, thinks it is OK to bring in this rewards program, get people to sign up, and then change the rules.
I for one will not shop there again
I wonder how legal this actually is, but I'm sure they have some fine print somewhere to cover their backsides.
They should be ashamed of themselves.