One million retirees could be missing out on huge savings—are you one of them?

Many retirees may be missing out on valuable financial support without even realising it.

Changes to government policies have opened up new opportunities for savings, yet a surprising number of eligible Australians remain unaware.

A little-known benefit could mean thousands of dollars in extra savings each year—but are you overlooking it?


More than a million Australians had been missing out on thousands of dollars in savings through Centrelink’s Commonwealth Seniors Health Card (CSHC) simply because they didn’t realise they were eligible.

The card allowed retirees to access discounted healthcare and provided state-based concessions on essential services such as electricity, council rates, public transport, and other household bills.

It was available to Australians aged 67 and over who were not receiving Centrelink payments like the Age Pension.


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Retirees missing out on major savings. Image source: Pexel/- landsmann -


While there was no asset test, eligibility depended on an income test that had been significantly revised in recent years.

Retirement Essentials estimated that a single cardholder could save up to $3,000 annually, potentially accumulating $60,000 in benefits over two decades.

SuperEd’s chief customer officer, James Coyle, believed as many as 1.5 million self-funded retirees had been eligible but were not claiming the CSHC, while approximately 500,000 people already had the card.

‘Some of these will have high incomes from rental properties, shares, etc so may not be eligible but a conservative calculation would be in the order of one million self-funded retirees that could be eligible that are not receiving it,’ Coyle shared.


Many retirees had remained unaware of their eligibility due to changes in the income threshold, which had increased significantly over the past few years.

The government had passed legislation to raise these limits, with annual reviews tied to the Consumer Price Index.

From 20 September 2024, singles earning up to $99,025 and couples with a combined income of $158,440 could qualify for the card.

Services Australia assessed eligibility by considering adjusted taxable income along with deemed earnings from account-based pensions rather than actual income.

This deemed income was typically lower, making it easier for retirees to qualify.


Coyle explained that a retiree with $1.9 million in an account-based pension would be deemed to earn about $41,500—well below the new $99,025 threshold.

Those who qualified could check the eligibility criteria and submit an application through Centrelink’s website.

Age Pension recipients did not receive the CSHC but were instead issued a Pensioner Concession Card.

CSHC holders could access prescriptions under the Pharmaceutical Benefits Scheme for just $7.70 per script, with a yearly cap of $277.20, after which medications became free.

Bulk-billed doctor visits were also available, though participation depended on individual medical providers.


Additional state-based discounts are applied to healthcare services, ambulance cover, dental and optical care, utility bills, property and water rates, and public transport.

According to Challenger, Western Australian retirees could receive up to $32,440 in extra state-based benefits over their lifetime.

South Australians could gain $11,540, while New South Wales residents could receive an additional $5,000.

Those in Victoria, Queensland, and Tasmania, however, did not receive extra state-based concessions.


More benefits and updates—see what’s new with Centrelink.

Key Takeaways
  • Many retirees were unaware they qualified for Centrelink’s Commonwealth Seniors Health Card (CSHC), which offered discounts on healthcare, utilities, and transport.
  • Higher income thresholds made it easier to qualify, with deemed income from pensions lowering assessed earnings.
  • Up to one million retirees may have missed out on savings of up to $3,000 per year.
  • WA retirees could get $32,440 in extra state benefits, SA $11,540, and NSW $5,000, while VIC, QLD, and TAS offered none.

With thousands of retirees potentially missing out on valuable savings, do you think more should be done to raise awareness about the Commonwealth Seniors Health Card?

Let us know your thoughts in the comments.
 

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I am retired but not 67 yet. I live in Victoria and have the Low Income HCC. Like many others, I was originally unaware it existed. My friends told me about it. It is fantastic. I have made great savings on water, electricity, car registration, medication, GP visits but not my council rates. Apparently my Shire only gives concession for Aged Pension. It seems to be very different depending on where you live
 
Whilst the Commonwealth Seniors Health Card does assist with transport (train/bus) Council rates are not reduced, electricity rates are not reduced and water rates are not reduced.Certain tests are not reduced such as Xrays CTs etc. The card helps but not to the degree you state. I am a self funded retiree and I have no super and my income is less than the pension. Not all self funded retirees are wealthy. The system is unfair.
Could you please help me here Bridgette?
I do not fully understand self funding retirement. You state you are a 'self funded retiree but have no super'. I am trying to understand how you can be self funded without super.

(Please excuse my ignorance in this subject).
 
Could you please help me here Bridgette?
I do not fully understand self funding retirement. You state you are a 'self funded retiree but have no super'. I am trying to understand how you can be self funded without super.

(Please excuse my ignorance in this subject).
Other investments I assume, rental income, bank accounts, etc. Money does not have to be in super.
 
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Could you please help me here Bridgette?
I do not fully understand self funding retirement. You state you are a 'self funded retiree but have no super'. I am trying to understand how you can be self funded without super.

(Please excuse my ignorance in this subject).
Self funded retirees can have other income streams. Interest on bank accounts, rental properties, shares etc.
 
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Self funded retirees can have other income streams. Interest on bank accounts, rental properties, shares etc.
To live on $50000 on year, you would need about $1.5 million as a term deposit at the current interest rates of about 3.5%.

Not many people have that sort of cash laying around while $1000 a week rental return would give the same amount. A decent property for that amount of rent!

Forget about shares. It is just another form of gambling.
 
To live on $50000 on year, you would need about $1.5 million as a term deposit at the current interest rates of about 3.5%.

Not many people have that sort of cash laying around while $1000 a week rental return would give the same amount. A decent property for that amount of rent!

Forget about shares. It is just another form of gambling.

I'm getting 4.8% on my fixed term
investment currently.
 
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I have had Vic Seniors Card for 3.5yrs now & I don't think i've used it (living country Vic tthere'sbarely anywhere it can be used so bit of a waste of time & space in my wallet but who knows, one day I might need it to travel to the big smoke (i dont go very often but like to drive forindependance sake & coz i have no idea how to use public transport & it scares me tbh)
 
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It's also worth noting that self funded retirees under the age of 67 may qualify for the Low Income Card Concessions which an income test qualification. Again, many don't realise this is available or think they won't qualify. Again, assets can be quite high to still qualify Worth checking out.
I work casually & earn oy a fraction too much (approx $1100-$1200 per fortnighf & every 8wks when I think I might be eligible as I've not worked for 4 days in a random wk, then bingo... i get extra work at the last minute! Oh well
 
Why "name" brands over generic brands? Unfounded information is spread around regarding this.

The active ingredient in a preparation do not change with brands when considering the pharmacokinetics or bioequivalence, within statistical confidence levels.
 
Reason for these brands is that the specialists in very many fields that both my hubby and I have seen in the past and unfortunately in the present with his terminal illness is that it's they,that have told us that some medications you can't take the generic,the delivery systems.in them are sourced cheaply and have different ingredients in them,for the most part most are ok,but there are some that aren't .I know my doctors secretary young daughter worked in a pharmaceutical lab,some antibiotics came out the same shoot and the genetic went to the left one box,the others to the right in another box which was dearer HOWEVER,then there were the meds that were supposed to be the same but came from different shoots and could only be packed according.
I don't know if the following is true still today,but had a close friend that hor very sick in the 90s with anxiety and depression needing ECT treatments.She was on Valium for a few years and under the most decorated physicists at the time.Whenbshe came off the meods slowly under his supervision even he told her NEVER ALLOW A CHEMIST OR DOCTOR TO GIVE YOU GENERIC DIAZEPAM(VALIUM) ESPECIALLY IF YOU ARE REDUCING,DONT EVER MIX HALF A VALIUM WITH 2mg of the generic to make the dose.IT WILL BE A DISASTER ..You either stick with the generic, which is inferior in quality and potency per mg,or VALIUM which is what a psychiatrist only is supposed to prescribe
DON'T MIX THE TWO AS THEY ARE NOT THE SAME.This was the 90s, but as I said ,my hubby is paying up to $1900 for a months worth of just one of his meds let alone the rest of his and mine, we are STILL being told this.So if you know something that these doctors are lying to us about Veggie,I would really appreciate it.
It might save us some $$$$$
Rrgards
 
In Vic the Commonwealth Seniors Health Card holders receive discounts on Pharmaceutical Benefits Scheme (PBS) prescription medicines and maybe medical fees.
These are federal govt concessions, not State government.
Reason for these brands is that the specialists in very many fields that both my hubby and I have seen in the past and unfortunately in the present with his terminal illness is that it's they,that have told us that some medications you can't take the generic,the delivery systems.in them are sourced cheaply and have different ingredients in them,for the most part most are ok,but there are some that aren't .I know my doctors secretary young daughter worked in a pharmaceutical lab,some antibiotics came out the same shoot and the genetic went to the left one box,the others to the right in another box which was dearer HOWEVER,then there were the meds that were supposed to be the same but came from different shoots and could only be packed according.
I don't know if the following is true still today,but had a close friend that hor very sick in the 90s with anxiety and depression needing ECT treatments.She was on Valium for a few years and under the most decorated physicists at the time.Whenbshe came off the meods slowly under his supervision even he told her NEVER ALLOW A CHEMIST OR DOCTOR TO GIVE YOU GENERIC DIAZEPAM(VALIUM) ESPECIALLY IF YOU ARE REDUCING,DONT EVER MIX HALF A VALIUM WITH 2mg of the generic to make the dose.IT WILL BE A DISASTER ..You either stick with the generic, which is inferior in quality and potency per mg,or VALIUM which is what a psychiatrist only is supposed to prescribe
DON'T MIX THE TWO AS THEY ARE NOT THE SAME.This was the 90s, but as I said ,my hubby is paying up to $1900 for a months worth of just one of his meds let alone the rest of his and mine, we are STILL being told this.So if you know something that these doctors are lying to us about Veggie,I would really appreciate it.
It might save us some $$$$$
Rrgards
Doctors get encouraged by the big pharmaceutical companies to push their original products.
I receive all generic brands for my medications for as long as I can remember. without any ill effects.
I sometimes wonder what sort of kickbacks Drs get from Big Pharma to peddle these stories.
They've made a fortune over the years, but as their patents run out other companies have been able to produce the same products. cutting into their obscene profits.
I don't believe generics are inferior. I have been using them for high blood pressure and cholesterol for over 20 years and my blood tests have been perfect for all this time.
 
So
These are federal govt concessions, not State government.

Doctors get encouraged by the big pharmaceutical companies to push their original products.
I receive all generic brands for my medications for as long as I can remember. without any ill effects.
I sometimes wonder what sort of kickbacks Drs get from Big Pharma to peddle these stories.
They've made a fortune over the years, but as their patents run out other companies have been able to produce the same products. cutting into their obscene profits.
I don't believe generics are inferior. I have been using them for high blood pressure and cholesterol for over 20 years and my blood tests have been perfect for all this time.
you are of the opinion that all these medical.proffessionals are on the take and ripping us off, including a man at 68 with a terminal illness?
I suppose us having never tried the generic and you having never tried the premium brand neither of us will know???We are not prepared to take the chance and don't believe to consider ourselves experts in this field to be making these comments.
I am very glad your blood pressure is fully controlled with the generic brand.Have a good weekend and regards
 
So

you are of the opinion that all these medical.proffessionals are on the take and ripping us off, including a man at 68 with a terminal illness?
I suppose us having never tried the generic and you having never tried the premium brand neither of us will know???We are not prepared to take the chance and don't believe to consider ourselves experts in this field to be making these comments.
I am very glad your blood pressure is fully controlled with the generic brand.Have a good weekend and regards
I'm definitely not of the opinion that ALL Drs are on the take and I didn't state that I had never taken the premium brand because I have and did before the generic brands became available. I just don't believe that pharmacists would tell you they are the same if they are not. After all, the dearer the meds the more profit they make so what incentive is there for them to lie.
On the other hand I have an old friend who is a retired Dr and he told me personally that they are offered incentives to prescribe the premium brands.
Have you not noticed that quite often you are prescribed the premium brand, but the pharmacist will ask if you want the generic.
My daughter's oncologist also told me it was not necessary for her to buy the premium brand meds, knowing that she has to take so many and she is on a disability pension.
At the end of the day it's your choice .
 
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