One million retirees could be missing out on huge savings—are you one of them?

Many retirees may be missing out on valuable financial support without even realising it.

Changes to government policies have opened up new opportunities for savings, yet a surprising number of eligible Australians remain unaware.

A little-known benefit could mean thousands of dollars in extra savings each year—but are you overlooking it?


More than a million Australians had been missing out on thousands of dollars in savings through Centrelink’s Commonwealth Seniors Health Card (CSHC) simply because they didn’t realise they were eligible.

The card allowed retirees to access discounted healthcare and provided state-based concessions on essential services such as electricity, council rates, public transport, and other household bills.

It was available to Australians aged 67 and over who were not receiving Centrelink payments like the Age Pension.


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Retirees missing out on major savings. Image source: Pexel/- landsmann -


While there was no asset test, eligibility depended on an income test that had been significantly revised in recent years.

Retirement Essentials estimated that a single cardholder could save up to $3,000 annually, potentially accumulating $60,000 in benefits over two decades.

SuperEd’s chief customer officer, James Coyle, believed as many as 1.5 million self-funded retirees had been eligible but were not claiming the CSHC, while approximately 500,000 people already had the card.

‘Some of these will have high incomes from rental properties, shares, etc so may not be eligible but a conservative calculation would be in the order of one million self-funded retirees that could be eligible that are not receiving it,’ Coyle shared.


Many retirees had remained unaware of their eligibility due to changes in the income threshold, which had increased significantly over the past few years.

The government had passed legislation to raise these limits, with annual reviews tied to the Consumer Price Index.

From 20 September 2024, singles earning up to $99,025 and couples with a combined income of $158,440 could qualify for the card.

Services Australia assessed eligibility by considering adjusted taxable income along with deemed earnings from account-based pensions rather than actual income.

This deemed income was typically lower, making it easier for retirees to qualify.


Coyle explained that a retiree with $1.9 million in an account-based pension would be deemed to earn about $41,500—well below the new $99,025 threshold.

Those who qualified could check the eligibility criteria and submit an application through Centrelink’s website.

Age Pension recipients did not receive the CSHC but were instead issued a Pensioner Concession Card.

CSHC holders could access prescriptions under the Pharmaceutical Benefits Scheme for just $7.70 per script, with a yearly cap of $277.20, after which medications became free.

Bulk-billed doctor visits were also available, though participation depended on individual medical providers.


Additional state-based discounts are applied to healthcare services, ambulance cover, dental and optical care, utility bills, property and water rates, and public transport.

According to Challenger, Western Australian retirees could receive up to $32,440 in extra state-based benefits over their lifetime.

South Australians could gain $11,540, while New South Wales residents could receive an additional $5,000.

Those in Victoria, Queensland, and Tasmania, however, did not receive extra state-based concessions.


More benefits and updates—see what’s new with Centrelink.

Key Takeaways
  • Many retirees were unaware they qualified for Centrelink’s Commonwealth Seniors Health Card (CSHC), which offered discounts on healthcare, utilities, and transport.
  • Higher income thresholds made it easier to qualify, with deemed income from pensions lowering assessed earnings.
  • Up to one million retirees may have missed out on savings of up to $3,000 per year.
  • WA retirees could get $32,440 in extra state benefits, SA $11,540, and NSW $5,000, while VIC, QLD, and TAS offered none.

With thousands of retirees potentially missing out on valuable savings, do you think more should be done to raise awareness about the Commonwealth Seniors Health Card?

Let us know your thoughts in the comments.
 

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It's also worth noting that self funded retirees under the age of 67 may qualify for the Low Income Card Concessions which an income test qualification. Again, many don't realise this is available or think they won't qualify. Again, assets can be quite high to still qualify Worth checking out.
 
Received my CSHC last year at the age of 75. No value for me and my wife whatsoever in Victoria. What is wrong with the Victorian Government that it cannot or will not offer some concessions or benefits to Australian retirees?
 
I have that Commonwealth Seniors HealthCard in Victoria and I have not been able to use it at Pharmacies or any council rates or electricity discounts, or car registration. It appears to be useless in Victoria.
In Vic the Commonwealth Seniors Health Card holders receive discounts on Pharmaceutical Benefits Scheme (PBS) prescription medicines and maybe medical fees.
 
Received my CSHC last year at the age of 75. No value for me and my wife whatsoever in Victoria. What is wrong with the Victorian Government that it cannot or will not offer some concessions or benefits to Australian retirees?
Commonwealth Seniors Health Card holders receive discounts on Pharmaceutical Benefits Scheme (PBS) prescription medicines and maybe medical fees.
 
Received my CSHC last year at the age of 75. No value for me and my wife whatsoever in Victoria. What is wrong with the Victorian Government that it cannot or will not offer some concessions or benefits to Australian retirees?
Because you clearly have ample income and/or assets to fund your lives, hence no age pension.
 
Worthless? So you don't get cheaper scripts, reduced rates, car rego, cheaper doctor fees, cheaper xrays, MRIs, etc?
No in NSW shc card they r talking about only gives you a small discount on electricity,not gas,water,council rates,rego drivers licence nothing
Hubby had had it since they introduced it
Only benefit is the meds he paid $34 he now gets for $7.70 but if he wants the brands which are not generic that jus doctors always prescribe and recommend,then he pays top dollar for them I stead of $18 he will.pay $10.No specialist or GP that he has seen over the last two years have given him ANY sort of discount ley alone bulk billing.So in NSW pretty useless
 
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No in NSW shc card they r talking about only gives you a small discount on electricity,not gas,water,council rates,rego drivers licence nothing
Hubby had had it since they introduced it
Only benefit is the meds he paid $34 he now gets for $7.70 but if he wants the brands which are not generic that jus doctors always prescribe and recommend,then he pays top dollar for them I stead of $18 he will.pay $10.No specialist or GP that he has seen over the last two years have given him ANY sort of discount ley alone bulk billing.So in NSW pretty useless
There's always a price premium for certain drugs to ALL card holders. Still, you're getting cheaper meds and reach the safety net at $270 odd. Also get greater benefits if you have a lot of gap bills for medical.
 
In Vic the Commonwealth Seniors Health Card holders receive discounts on Pharmaceutical Benefits Scheme (PBS) prescription medicines and maybe medical fees.
Yes. Victoria has a heavily subsidised dental scheme, moreso than Western Australia.

A certain dental procedure cost me $498 in WA but would have cost just $148 in Victoria.
 
Whilst the Commonwealth Seniors Health Card does assist with transport (train/bus) Council rates are not reduced, electricity rates are not reduced and water rates are not reduced.Certain tests are not reduced such as Xrays CTs etc. The card helps but not to the degree you state. I am a self funded retiree and I have no super and my income is less than the pension. Not all self funded retirees are wealthy. The system is unfair.
 
Only benefit is the meds he paid $34 he now gets for $7.70 but if he wants the brands which are not generic that jus doctors always prescribe and recommend,then he pays top dollar for them I stead of $18 he will.pay $10.No specialist or GP that he has seen over the last two years have given him ANY sort of discount ley alone bulk billing.So in NSW pretty useless
Why "name" brands over generic brands? Unfounded information is spread around regarding this.

The active ingredient in a preparation do not change with brands when considering the pharmacokinetics or bioequivalence, within statistical confidence levels.
 
Pharmaceuticals are a federal government program, ALL of Australia is included in that. The Medicare safety net is also Federal.
I think they're talking about state concessions e g. rates, water rates, water, emergency services levy, car rego,electricity, gas, driver's licence, public transport. entertainment venues,
We recieve all these concessions in WA, plus $675/year fuel card if you are further than 100kms from the CBD. We also recieve $107.12/year cost of living allowance via our seniors card.
It appears that pensioners get a few of these concessions in other states, but self funded retirees in Qld, Victoria and Tasmania don't receive any.
 

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