To our members who have shopped in Woolworths recently, have you noticed anything new? According to this one customer, their local Woolies store adopted some radical changes recently, particularly at the checkout register.

'New changes at Woolworths,' the woman said in the video she uploaded on TikTok.

From what we can see in the footage below, the Metro store she visited had a 'mini' conveyor belt where shoppers can place their grocery items, and then it will be carried to the staff member in front for scanning.

It can handle about 15 objects at a time and is considerably smaller than standard belts in supermarkets. But considering that the worker isn't that far from the customer's items, isn't it kind of unnecessary to have the conveyor belt here?

One shopper noticed that there are 'new' features in her local Woolies store. Credit: TikTok.​

The woman also noted another new feature in this supermarket: customers paying with cash no longer have to hand it directly to the cashier. Instead, they just have to insert the bills in a slot at the front of the register. After paying, if the consumer is due any change, they can retrieve it through a separate slot.

Again, wouldn't it be easier to just pass the cash to the checkout worker given how close they already are? In the clip, it almost seems like the woman is at a self-service checkout, except that someone else is packing her groceries for her.

Many curious customers have contacted Woolworths to ask about these 'new' additions to the store, and the company has responded to their questions. The contactless cash registers have reportedly been in use in some locations for more than a year already, according to a spokeswoman.

'We began introducing a new look cash machine in a number of our Metro Woolworths stores 18 months ago to offer another form of contactless payment that still includes cash, and to help speed up the payment process,' she said.

'We've received great feedback from customers and have rolled it out to more than 80 Metro stores to date.'

​

The registers are in Woolworths Metro stores, which are smaller than the company's traditional supermarkets.

Aside from the contactless payment machines, the 'mini-belts' were also being used in Metro stores for some time now. Woolworths can fit more checkout lanes into the smaller space thanks to the tiny belts, which are said to be more efficient for customers with trolleys and heavier baskets.

So what do you think, folks? Do you think these features are helping Metro customers streamline their shopping experience? And have you seen them in your local stores already? Share your thoughts with us in the comments!

 

[Normah]

yes,I have notice there at the chinese grocery shop in Westfield ,Hornsby awhile ago now.

 

[Sloopy]

They might be able to fit more checkouts in, but will they actually put staff on them?

 

[Suzanne rose]

They might be able to fit more checkouts in, but will they actually put staff on them?

No they are self serve. We have them at our local Coles. It's self serve for larger shopping no item limits

 

[terri]

Seems bit odd. But these places will try anything. Most people these days who use cash are in the older age group (me too, but I don't use cash much) and may find this machine a bit confusing. How much faster do they want us to do our shopping, and clear out? If it isn't broken, don't fix it.

 

[freedy50]

To our members who have shopped in Woolworths recently, have you noticed anything new? According to this one customer, their local Woolies store adopted some radical changes recently, particularly at the checkout register.

'New changes at Woolworths,' the woman said in the video she uploaded on TikTok.

From what we can see in the footage below, the Metro store she visited had a 'mini' conveyor belt where shoppers can place their grocery items, and then it will be carried to the staff member in front for scanning.

It can handle about 15 objects at a time and is considerably smaller than standard belts in supermarkets. But considering that the worker isn't that far from the customer's items, isn't it kind of unnecessary to have the conveyor belt here?

One shopper noticed that there are 'new' features in her local Woolies store. Credit: TikTok.​

The woman also noted another new feature in this supermarket: customers paying with cash no longer have to hand it directly to the cashier. Instead, they just have to insert the bills in a slot at the front of the register. After paying, if the consumer is due any change, they can retrieve it through a separate slot.

Again, wouldn't it be easier to just pass the cash to the checkout worker given how close they already are? In the clip, it almost seems like the woman is at a self-service checkout, except that someone else is packing her groceries for her.

Many curious customers have contacted Woolworths to ask about these 'new' additions to the store, and the company has responded to their questions. The contactless cash registers have reportedly been in use in some locations for more than a year already, according to a spokeswoman.

'We began introducing a new look cash machine in a number of our Metro Woolworths stores 18 months ago to offer another form of contactless payment that still includes cash, and to help speed up the payment process,' she said.

'We've received great feedback from customers and have rolled it out to more than 80 Metro stores to date.'

​

The registers are in Woolworths Metro stores, which are smaller than the company's traditional supermarkets.

Aside from the contactless payment machines, the 'mini-belts' were also being used in Metro stores for some time now. Woolworths can fit more checkout lanes into the smaller space thanks to the tiny belts, which are said to be more efficient for customers with trolleys and heavier baskets.

So what do you think, folks? Do you think these features are helping Metro customers streamline their shopping experience? And have you seen them in your local stores already? Share your thoughts with us in the comments!

The short conveyor belts are good. In my local Woolies if I go to a 'quick' checkout I have to pile all my shopping on a little shelf next to their till while trying to stop it all falling off again. This way I can just put it on while the cashier scans it then puts it the other side for me to put it back in my trolley.

I'm not bothered about the cash side of it as I only pay by card all the time.

Now what I'm waiting for in my local Woolies is Scan& Go. Then I can do it all myself without going to any checkouts.

 

[lozat54]

To our members who have shopped in Woolworths recently, have you noticed anything new? According to this one customer, their local Woolies store adopted some radical changes recently, particularly at the checkout register.

'New changes at Woolworths,' the woman said in the video she uploaded on TikTok.

From what we can see in the footage below, the Metro store she visited had a 'mini' conveyor belt where shoppers can place their grocery items, and then it will be carried to the staff member in front for scanning.

It can handle about 15 objects at a time and is considerably smaller than standard belts in supermarkets. But considering that the worker isn't that far from the customer's items, isn't it kind of unnecessary to have the conveyor belt here?

One shopper noticed that there are 'new' features in her local Woolies store. Credit: TikTok.​

The woman also noted another new feature in this supermarket: customers paying with cash no longer have to hand it directly to the cashier. Instead, they just have to insert the bills in a slot at the front of the register. After paying, if the consumer is due any change, they can retrieve it through a separate slot.

Again, wouldn't it be easier to just pass the cash to the checkout worker given how close they already are? In the clip, it almost seems like the woman is at a self-service checkout, except that someone else is packing her groceries for her.

Many curious customers have contacted Woolworths to ask about these 'new' additions to the store, and the company has responded to their questions. The contactless cash registers have reportedly been in use in some locations for more than a year already, according to a spokeswoman.

'We began introducing a new look cash machine in a number of our Metro Woolworths stores 18 months ago to offer another form of contactless payment that still includes cash, and to help speed up the payment process,' she said.

'We've received great feedback from customers and have rolled it out to more than 80 Metro stores to date.'

​

The registers are in Woolworths Metro stores, which are smaller than the company's traditional supermarkets.

Aside from the contactless payment machines, the 'mini-belts' were also being used in Metro stores for some time now. Woolworths can fit more checkout lanes into the smaller space thanks to the tiny belts, which are said to be more efficient for customers with trolleys and heavier baskets.

So what do you think, folks? Do you think these features are helping Metro customers streamline their shopping experience? And have you seen them in your local stores already? Share your thoughts with us in the comments!

Don’t care really!

 

[JayKay]

Money is a huge germ-spreader,
cash is bacterial-laden....maybe they are wanting to protect their staff......???

 

[Capsam]

No such changes at our regional Woolworths store but there has been a noticeable change regarding checkouts over the last 3 months. There is only ever ONE manned checkout open! Customers are forced to go through self-serve checkout or “encouraged” to shop online with delivery payment or opt for click & collect. Most staff running round aisles servicing these digital customers whilst us oldies or mums doing BIG fortnightly shops are standing for 20-30 minutes in a single queue With loaded trolleys! I don’t work for Woolies nor do I want to be charged a delivery fee. Cost of living high enough thank you!

 

[JustPat]

Did a shop at Coles the other day and only 2 manned check out and one was 12 or less otherwise only self-serve and there was 6 people (me included) with trolleys with various amounts in them (from fully laden to more than a dozen items) waiting to be served but no other check outs being open or any assistance given to direct elsewhere.

 

[Nikko]

To our members who have shopped in Woolworths recently, have you noticed anything new? According to this one customer, their local Woolies store adopted some radical changes recently, particularly at the checkout register.

'New changes at Woolworths,' the woman said in the video she uploaded on TikTok.

From what we can see in the footage below, the Metro store she visited had a 'mini' conveyor belt where shoppers can place their grocery items, and then it will be carried to the staff member in front for scanning.

It can handle about 15 objects at a time and is considerably smaller than standard belts in supermarkets. But considering that the worker isn't that far from the customer's items, isn't it kind of unnecessary to have the conveyor belt here?

One shopper noticed that there are 'new' features in her local Woolies store. Credit: TikTok.​

The woman also noted another new feature in this supermarket: customers paying with cash no longer have to hand it directly to the cashier. Instead, they just have to insert the bills in a slot at the front of the register. After paying, if the consumer is due any change, they can retrieve it through a separate slot.

Again, wouldn't it be easier to just pass the cash to the checkout worker given how close they already are? In the clip, it almost seems like the woman is at a self-service checkout, except that someone else is packing her groceries for her.

Many curious customers have contacted Woolworths to ask about these 'new' additions to the store, and the company has responded to their questions. The contactless cash registers have reportedly been in use in some locations for more than a year already, according to a spokeswoman.

'We began introducing a new look cash machine in a number of our Metro Woolworths stores 18 months ago to offer another form of contactless payment that still includes cash, and to help speed up the payment process,' she said.

'We've received great feedback from customers and have rolled it out to more than 80 Metro stores to date.'

​

The registers are in Woolworths Metro stores, which are smaller than the company's traditional supermarkets.
I enjoy practici

To our members who have shopped in Woolworths recently, have you noticed anything new? According to this one customer, their local Woolies store adopted some radical changes recently, particularly at the checkout register.

'New changes at Woolworths,' the woman said in the video she uploaded on TikTok.

From what we can see in the footage below, the Metro store she visited had a 'mini' conveyor belt where shoppers can place their grocery items, and then it will be carried to the staff member in front for scanning.

It can handle about 15 objects at a time and is considerably smaller than standard belts in supermarkets. But considering that the worker isn't that far from the customer's items, isn't it kind of unnecessary to have the conveyor belt here?

One shopper noticed that there are 'new' features in her local Woolies store. Credit: TikTok.​

The woman also noted another new feature in this supermarket: customers paying with cash no longer have to hand it directly to the cashier. Instead, they just have to insert the bills in a slot at the front of the register. After paying, if the consumer is due any change, they can retrieve it through a separate slot.

Again, wouldn't it be easier to just pass the cash to the checkout worker given how close they already are? In the clip, it almost seems like the woman is at a self-service checkout, except that someone else is packing her groceries for her.

Many curious customers have contacted Woolworths to ask about these 'new' additions to the store, and the company has responded to their questions. The contactless cash registers have reportedly been in use in some locations for more than a year already, according to a spokeswoman.

'We began introducing a new look cash machine in a number of our Metro Woolworths stores 18 months ago to offer another form of contactless payment that still includes cash, and to help speed up the payment process,' she said.

'We've received great feedback from customers and have rolled it out to more than 80 Metro stores to date.'

​

The registers are in Woolworths Metro stores, which are smaller than the company's traditional supermarkets.

Aside from the contactless payment machines, the 'mini-belts' were also being used in Metro stores for some time now. Woolworths can fit more checkout lanes into the smaller space thanks to the tiny belts, which are said to be more efficient for customers with trolleys and heavier baskets.

So what do you think, folks? Do you think these features are helping Metro customers streamline their shopping experience? And have you seen them in your local stores already? Share your thoughts with us in the comments!

I enjoy the practice of speaking [following a stroke] with humans in stores but it seems they are slowly being wiped out of existance. It seems friendly words are no loger permitted. Woolworths you are not a happy welcoming store much any more.

the comments!