NDIS cost scrutiny is intensifying again – the past shows this can harm health and wellbeing for people with disability

Those in the disability field have been expressing a sense of whiplash since Friday. Many had felt buoyed by reassurances from Bill Shorten, minister for the National Disability Insurance Scheme (NDIS), at the National Press Club the previous weekthat a reboot would ensure the scheme was “here to stay”. Yet a week later, the word from the National Cabinet meeting of state and territory leaders, was that NDIS growth would need to be constrained in order for the scheme to be sustainable.

An independent review of the NDIS, is due to report before October this year. Ahead of its findings, critics have been quick to pass judgement on the financial outlay of the NDIS without comprehending the significance of cutting spending on the lives of Australians with disability and their families.

But people with disability have been here before. Our recent research shows people’s wellbeing deteriorates when their supports are threatened. We need to learn from their experiences before putting them in that same position again.



Enormous investment​

The NDIS provides funding for more than 550,000 Australian with permanent and severe disabilities to receive the services and supports they need. However, with the current budget at A$29.2 billion and estimated future costs at $60 billion per year it is consistently being raised as a budgetary concern.

Similarly, spending on the Disability Support Pension, which provides required income support for people with long-term disability, is at $18.3 billion per year. In total, these two schemes amount to a $47.5 billion a year investment into the wellbeing of Australians with disability and their families.

The previous government already implemented significant changes and reviews for those receiving the Disability Support Pension and also sought to introduce independent assessments for NDIS participants.

While independent assessments are off the table for the current government, participants undergo regular reviews of their plans. They have been undertaken annually but the National Cabinetannounced multiyear plans will now be implemented.

People on the Disability Support Pension have also experienced the threat of losing support. In 2012, new impairment tables were brought in for them and in 2014 it was decided to review people under 35 who had been deemed eligible under the old impairment tables. Some later described how being under medical review proved particularly stressful and negativelyimpacted their health.


file-20230501-20-pxjgz1.jpg

Package and eligibility reviews have harmed wellbeing before. Shutterstock



What we looked at​

Our new study based on anonymous administrative data on all welfare recipients and healthcare use has shown the medical review of Disability Support Pension recipients under 35 led to significant increases in GP and specialist visits. We wanted to investigate whether this was due to additional consultations to prove eligibility or from the need to manage the stress of the review process itself.



To investigate this, we looked at several types of medications and found that the group that includes antidepressants was the only one that increased for those targeted by the review. The increase was not driven by the few who stopped getting disability support, but by those who still received the Disability Support Pension after the review. This indicates the reassessment process itself contributed to poorer health.

Increased health-care use was likely just the tip of the iceberg, with many people experiencing mental distress as the result of the reassessment likely suffering in silence.


Taxpayers also contributed more than $4 million to cover the additional healthcare expenses incurred by the review, on top of the $21 million in government costs to conduct the reviews. These financial costs do not account for the additional time contacting Centrelink, finding healthcare professionals, attending visits and appealing the process. Such costs are not only borne by people with disabilities but also their carers, as well as the not-for-profit sector and other government sectors such as the judicial system. These efforts reduce the time people have available for finding work or contributing to society more broadly.

Caution ahead​

Given these findings, a cautious approach to examining the cost of disability support is indicated. Medical Disability Support Pension reviews were eventually stopped and planned NDIS independent assessments were abandoned. But the spectre of these reviews and investigations remains.

The conclusions from NDIS independent review and the Royal Commission into Robodebt will help us understand the consequences of procedures that review entitlements and ensure that they do not harm Australians.



It is important we shift the focus from solely considering the NDIS and Disability Support Pensions in terms of their budgetary cost and measure their performance in terms of their impact on the health and wellbeing of people with a disability, their families and carers.

The NDIS is investing in a wellbeing measure for participants and the government has developed a Disability Strategy Outcomes Framework to “measure, track and report on how things are improving for people with disability”.

But as cost and growth scrutiny intensifies, policies must strike the right balance between the budgetary impact and the wellbeing of people with disabilities and their families.



This article was first published on The Conversation, and was written by Samia Badji, Research Fellow, Centre for Health Economics, Monash University, Anne Kavanagh, Professor of Disability and Health, Melbourne School of Population and Global Health, The University of Melbourne, Dennis Petrie, Professor of Health Economics, Centre for Health Economics, Monash University
 
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There certainly needs to be a stronger scrutiny in who can or shouldn’t get it. My brother had no feeling in his hands and legs from below his knees and that was fine as he was still able to use them but then he had a really bad fall and was left with his promenade arm useless as he couldn’t do anything with it after that. He was requiring help to shower, organise his medications, check his bsl and get dressed but they totally refused to help him. I had to give up my work as an aged care worker to look after him as he was too young to go into aged care. His health continued to decline and just when we were told that he may be entitled to it, he passed away at age 63. He would have lived longer if he had his own place where carers could have come in regularly and that would have been possible if he was given NDIS
 
The way the money is spent by those responsible for administering the funds allocated to a person. I know in my family a person who cares for her "disabled" grandson has had the administering officer saying that he will be able to continue to pay for her garden care (lawn mowing, weeding, pruning etc.) out of the funds supplied for her grandson. She would not even be asked to contribute part of the cost. This is so unfair as I, as an aged pensioner, have to contribute to the cost of having my lawn mowed if I can't do it myself. There is no availability for having my garden weeded, trees/shrubs pruned etc., that I must continue to do myself.
 
The way the money is spent by those responsible for administering the funds allocated to a person. I know in my family a person who cares for her "disabled" grandson has had the administering officer saying that he will be able to continue to pay for her garden care (lawn mowing, weeding, pruning etc.) out of the funds supplied for her grandson. She would not even be asked to contribute part of the cost. This is so unfair as I, as an aged pensioner, have to contribute to the cost of having my lawn mowed if I can't do it myself. There is no availability for having my garden weeded, trees/shrubs pruned etc., that I must continue to do myself.
Albanase can easily do more but happily spends billions on buy yank weapons of war tho Another 3.8billion on this aukus deal just the other day people must come first befor the war mongering yanks
 
My daughter has an intellectual disability and schizophrenia and has.an NDIS plan.
IMO it's not so much the recipients that are the problem, but the NDIS APPROVED PROVIDERS.
Their fees are astronomical.
I self manage my daughter's plan, and I realise a lot of people do not have the skills or just don't want to do this.
I negotiated a rate of $500/day, for ,
24 hour care, which she has 6 days per month, with our own choosen care provider.
If NDIS were managing her plan they would choose one of their approved providers and the cost would be in the vicinity of $1200 to $1500 a day, a large % of this going to the provider, not the actual staff that do the work.
This way my daughter can get three times as much social interaction, and learns to be independent of me.
Providers charges need to be carefully looked at. Not only the charges, but the number of days they can claim, some providers have been found to be making overinflated
claims.
Not enough checks and balances in place
 
My daughter has an intellectual disability and schizophrenia and has.an NDIS plan.
IMO it's not so much the recipients that are the problem, but the NDIS APPROVED PROVIDERS.
Their fees are astronomical.
I self manage my daughter's plan, and I realise a lot of people do not have the skills or just don't want to do this.
I negotiated a rate of $500/day, for ,
24 hour care, which she has 6 days per month, with our own choosen care provider.
If NDIS were managing her plan they would choose one of their approved providers and the cost would be in the vicinity of $1200 to $1500 a day, a large % of this going to the provider, not the actual staff that do the work.
This way my daughter can get three times as much social interaction, and learns to be independent of me.
Providers charges need to be carefully looked at. Not only the charges, but the number of days they can claim, some providers have been found to be making overinflated
claims.
Not enough checks and balances in place
As a former NDIA worker myself, you certainly know your stuff!

You are spot on in saying the service providers are the problem, especially with costs in fund management. Plus the shonks who state they provide a service at an exorbitant cost, only to deliver NOTHING!
 
Those in the disability field have been expressing a sense of whiplash since Friday. Many had felt buoyed by reassurances from Bill Shorten, minister for the National Disability Insurance Scheme (NDIS), at the National Press Club the previous weekthat a reboot would ensure the scheme was “here to stay”. Yet a week later, the word from the National Cabinet meeting of state and territory leaders, was that NDIS growth would need to be constrained in order for the scheme to be sustainable.

An independent review of the NDIS, is due to report before October this year. Ahead of its findings, critics have been quick to pass judgement on the financial outlay of the NDIS without comprehending the significance of cutting spending on the lives of Australians with disability and their families.

But people with disability have been here before. Our recent research shows people’s wellbeing deteriorates when their supports are threatened. We need to learn from their experiences before putting them in that same position again.



Enormous investment​

The NDIS provides funding for more than 550,000 Australian with permanent and severe disabilities to receive the services and supports they need. However, with the current budget at A$29.2 billion and estimated future costs at $60 billion per year it is consistently being raised as a budgetary concern.

Similarly, spending on the Disability Support Pension, which provides required income support for people with long-term disability, is at $18.3 billion per year. In total, these two schemes amount to a $47.5 billion a year investment into the wellbeing of Australians with disability and their families.

The previous government already implemented significant changes and reviews for those receiving the Disability Support Pension and also sought to introduce independent assessments for NDIS participants.

While independent assessments are off the table for the current government, participants undergo regular reviews of their plans. They have been undertaken annually but the National Cabinetannounced multiyear plans will now be implemented.

People on the Disability Support Pension have also experienced the threat of losing support. In 2012, new impairment tables were brought in for them and in 2014 it was decided to review people under 35 who had been deemed eligible under the old impairment tables. Some later described how being under medical review proved particularly stressful and negativelyimpacted their health.


file-20230501-20-pxjgz1.jpg

Package and eligibility reviews have harmed wellbeing before. Shutterstock



What we looked at​

Our new study based on anonymous administrative data on all welfare recipients and healthcare use has shown the medical review of Disability Support Pension recipients under 35 led to significant increases in GP and specialist visits. We wanted to investigate whether this was due to additional consultations to prove eligibility or from the need to manage the stress of the review process itself.



To investigate this, we looked at several types of medications and found that the group that includes antidepressants was the only one that increased for those targeted by the review. The increase was not driven by the few who stopped getting disability support, but by those who still received the Disability Support Pension after the review. This indicates the reassessment process itself contributed to poorer health.

Increased health-care use was likely just the tip of the iceberg, with many people experiencing mental distress as the result of the reassessment likely suffering in silence.


Taxpayers also contributed more than $4 million to cover the additional healthcare expenses incurred by the review, on top of the $21 million in government costs to conduct the reviews. These financial costs do not account for the additional time contacting Centrelink, finding healthcare professionals, attending visits and appealing the process. Such costs are not only borne by people with disabilities but also their carers, as well as the not-for-profit sector and other government sectors such as the judicial system. These efforts reduce the time people have available for finding work or contributing to society more broadly.

Caution ahead​

Given these findings, a cautious approach to examining the cost of disability support is indicated. Medical Disability Support Pension reviews were eventually stopped and planned NDIS independent assessments were abandoned. But the spectre of these reviews and investigations remains.

The conclusions from NDIS independent review and the Royal Commission into Robodebt will help us understand the consequences of procedures that review entitlements and ensure that they do not harm Australians.



It is important we shift the focus from solely considering the NDIS and Disability Support Pensions in terms of their budgetary cost and measure their performance in terms of their impact on the health and wellbeing of people with a disability, their families and carers.

The NDIS is investing in a wellbeing measure for participants and the government has developed a Disability Strategy Outcomes Framework to “measure, track and report on how things are improving for people with disability”.

But as cost and growth scrutiny intensifies, policies must strike the right balance between the budgetary impact and the wellbeing of people with disabilities and their families.



This article was first published on The Conversation, and was written by Samia Badji, Research Fellow, Centre for Health Economics, Monash University, Anne Kavanagh, Professor of Disability and Health, Melbourne School of Population and Global Health, The University of Melbourne, Dennis Petrie, Professor of Health Economics, Centre for Health Economics, Monash University

Really, People with Disabilities have it hard enough as it is, also their Carer`s. They don`t want to be Disabled, but unfortunately either through Birth, Accident, or illness they need help. Why pick on the Disabled. How about the unemployable who get payments, and then go and get extra help from Charities, because they have wasted their money on cigarettes, alcohol, and junk food. So, come on, give the Disabled some help to make their life and their Carer`s life more easier. Also if we can send Billions overseas, surely we can help our own People here.
 
My daughter has an intellectual disability and schizophrenia and has.an NDIS plan.
IMO it's not so much the recipients that are the problem, but the NDIS APPROVED PROVIDERS.
Their fees are astronomical.
I self manage my daughter's plan, and I realise a lot of people do not have the skills or just don't want to do this.
I negotiated a rate of $500/day, for ,
24 hour care, which she has 6 days per month, with our own choosen care provider.
If NDIS were managing her plan they would choose one of their approved providers and the cost would be in the vicinity of $1200 to $1500 a day, a large % of this going to the provider, not the actual staff that do the work.
This way my daughter can get three times as much social interaction, and learns to be independent of me.
Providers charges need to be carefully looked at. Not only the charges, but the number of days they can claim, some providers have been found to be making overinflated
claims.
Not enough checks and balances in place
100% agree. The service providers are highly paid with little to no qualifications. The allied services need to be pulled into line as they benefit from the scheme more than the recipients. It is an administrative waste that is the cause of the most wasted expense and yes, those who scam the system. A wonderful initiative but poorly managed. The cost is unsustainable as it currently stands.
 
Really, People with Disabilities have it hard enough as it is, also their Carer`s. They don`t want to be Disabled, but unfortunately either through Birth, Accident, or illness they need help. Why pick on the Disabled. How about the unemployable who get payments, and then go and get extra help from Charities, because they have wasted their money on cigarettes, alcohol, and junk food. So, come on, give the Disabled some help to make their life and their Carer`s life more easier. Also if we can send Billions overseas, surely we can help our own People here.
Maybe the "unemployable" are recipients of the Disability Support Pension and/or NDIS funding. The less than known fact is that being on welfare payments is NOT a prerequisite to receive such funding.
 
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No one chooses to have a disability. Things that others look at as ordinary can be a lot more challenging when your physical or mental health is not 100%. Members are correct when they state that admin costs are far too high. Why should our disabled citizens constantly have to battle bureaucracy for what should be a right?
Years ago in Sydney local councillors spent a day in wheelchairs trying to negotiate around the suburbs without assistance. It was only one day and it was eye opening for them. Try doing that every day decision makers and I think you would be a little more empathetic.
 
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There certainly needs to be a stronger scrutiny in who can or shouldn’t get it. My brother had no feeling in his hands and legs from below his knees and that was fine as he was still able to use them but then he had a really bad fall and was left with his promenade arm useless as he couldn’t do anything with it after that. He was requiring help to shower, organise his medications, check his bsl and get dressed but they totally refused to help him. I had to give up my work as an aged care worker to look after him as he was too young to go into aged care. His health continued to decline and just when we were told that he may be entitled to it, he passed away at age 63. He would have lived longer if he had his own place where carers could have come in regularly and that would have been possible if he was given NDIS
the criteria for NDIS changes from the age of 60. Disability Support Pension is the payment, am assuming he did receive this payment. Under DSP he should have been eligible for far more assistance thru home help.
 
My daughter has an intellectual disability and schizophrenia and has.an NDIS plan.
IMO it's not so much the recipients that are the problem, but the NDIS APPROVED PROVIDERS.
Their fees are astronomical.
I self manage my daughter's plan, and I realise a lot of people do not have the skills or just don't want to do this.
I negotiated a rate of $500/day, for ,
24 hour care, which she has 6 days per month, with our own choosen care provider.
If NDIS were managing her plan they would choose one of their approved providers and the cost would be in the vicinity of $1200 to $1500 a day, a large % of this going to the provider, not the actual staff that do the work.
This way my daughter can get three times as much social interaction, and learns to be independent of me.
Providers charges need to be carefully looked at. Not only the charges, but the number of days they can claim, some providers have been found to be making overinflated
claims.
Not enough checks and balances in place
You've hit it right on the head. So many NDIS providers are just milking the money from the plans. Not any different to the vast majority of govt funded programs that are administered by 'contract providers' eg the Salvos, Anglicare etc. They all tender for contracts and of the money they recieve 80-90% goes on the MAC fee, (Management & Accounting fee). Needless to say, the staff don't do it for free and are all on $80k pa wage packages (including the salary sacrifice [tax free income on top of the current tax free that all paid workers get). Often leaves around $15k out of $100k per Equivalent Full Time (EFT). Someone has to pay for those Crystal Palaces (HQ is always in the prime real estate office locations). These organisations seem to have to make sure visiting politicians and bureaucrats feel comfortable & don't have to see the great unwashed in the areas that their clients/participants live.
 
The way the money is spent by those responsible for administering the funds allocated to a person. I know in my family a person who cares for her "disabled" grandson has had the administering officer saying that he will be able to continue to pay for her garden care (lawn mowing, weeding, pruning etc.) out of the funds supplied for her grandson. She would not even be asked to contribute part of the cost. This is so unfair as I, as an aged pensioner, have to contribute to the cost of having my lawn mowed if I can't do it myself. There is no availability for having my garden weeded, trees/shrubs pruned etc., that I must continue to do myself.
My understanding is that if you are on an Aged Care package or is possible to use some of it for gardening services.
 
The way the money is spent by those responsible for administering the funds allocated to a person. I know in my family a person who cares for her "disabled" grandson has had the administering officer saying that he will be able to continue to pay for her garden care (lawn mowing, weeding, pruning etc.) out of the funds supplied for her grandson. She would not even be asked to contribute part of the cost. This is so unfair as I, as an aged pensioner, have to contribute to the cost of having my lawn mowed if I can't do it myself. There is no availability for having my garden weeded, trees/shrubs pruned etc., that I must continue to do myself.
I would I imagine that if this chap is disabled his funds would come through NDIS not aged care.
Still I don't understand how that can happen.
I am an aged pensioner, caring for both my husband and daughter.
I cannot get any gardening on my age care package and I definitely can't use any of her NDIS funds to do gardening.
Sounds like someone is pulling a shonky there.
 
Albanase can easily do more but happily spends billions on buy yank weapons of war tho Another 3.8billion on this aukus deal just the other day people must come first befor the war mongering yanks
If we do not secure the Country how do you propose those who take us over will treat those with needs? Don't forget some countries do not support the elderly - their families have to. Have you ever been in favour of rising taxes so more people can access free welfare, I would think that that would be the death knell for any politician. Always happy to blame the government, but the voters are always looking to get something for nothing.
 

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