Missing Everyday Rewards feature? Woolworths has cleared the commotion!
By
Seia Ibanez
- Replies 14
Getting ready for Christmas is exciting, but can also be a financial strain. So, Woolworths’ has taken steps to make the holidays just that little bit easier by introducing the 'Bank for Christmas'.
Through this program, the retail giant would help customers spread out Christmas costs, and Everyday Rewards members can receive bonus points for their next shop or even have $100 added to their holiday budget. All you need is to spin the wheel in the Everyday Rewards app. You can read the full mechanics of this program here.
Unfortunately, some customers who signed up for the program expressed their frustration and disappointment online as they couldn’t find the Spin Surprise feature.
One customer wrote, ‘I feel there is a lot of us that have the savings set to Bank for Christmas but still don't have the spin in the app. Mine has been set to Bank for Christmas since January, so I think there must be a glitch somewhere.’
‘I don't have it either, and mine is fully up to date, and I'm banking for Christmas too,’ said another customer.
Another commenter responded, ‘Nothing here. Latest app, banking for Christmas, checked every tab and section.’
In an attempt to make amends, a Woolworths spokesperson said, 'Everyday Rewards members who opted to bank their points for Christmas will be able to spin the Spin Surprise Wheel for a chance to win a prize.’
'In order to engage in special member events like “Spin Surprise”, it's important members have opted into receiving marketing communications from Everyday Rewards,’ he added.
‘Opting in is easy to do by logging into the Everyday Rewards app and changing your communication preferences in your account.'
Customers have until Monday, 30 October, to access the Spin Surprise wheel to win a prize. The amazing part about the Spin Surprise feature is that the biggest bonus you can get is $100 added to your Christmas budget.
Despite the issue circulating, Woolworth’s customers shared their wins online and love for the new feature.
One customer said, ‘1,000 points after I spend $70.’
‘I got 200 and have to spend $1,’ another said.
Another shopper added, ‘500 points but need to spend $100!’
The Bank for Christmas program is a great way to save more while shopping during the festive season. Nearly a million Aussies have signed up, with each saving an average of $100 for their holiday shop.
On handling your Christmas budget, Glen Baker, General Manager of Everyday Rewards, said, ‘Planning and preparation can go a long way in stretching a Christmas budget, not only saving you money but valuable time and energy as well.’
‘Make your grocery and gift list early, so you can keep an eye out for specials at both Woolworths and BIG W available in the lead-up to Christmas,’ he added.
‘By stocking up on things like non-perishable food items, gift wrap and presents in advance, you can store them away for the big day to save you time and spread out the cost of Christmas over multiple weeks.’
Baker also said that Everyday Rewards members should check other Christmas offers, such as exclusive deals on food, decorations, and gifts.
If you want to maximise Everyday Rewards and get more points, this avid Woolworth’s shopper shared her clever way of boosting her Everyday Rewards points! Read more about it here.
Have you tried Woolworth’s Spin Surprise feature on their app? Let us know your experience in the comments below!
Through this program, the retail giant would help customers spread out Christmas costs, and Everyday Rewards members can receive bonus points for their next shop or even have $100 added to their holiday budget. All you need is to spin the wheel in the Everyday Rewards app. You can read the full mechanics of this program here.
Unfortunately, some customers who signed up for the program expressed their frustration and disappointment online as they couldn’t find the Spin Surprise feature.
One customer wrote, ‘I feel there is a lot of us that have the savings set to Bank for Christmas but still don't have the spin in the app. Mine has been set to Bank for Christmas since January, so I think there must be a glitch somewhere.’
‘I don't have it either, and mine is fully up to date, and I'm banking for Christmas too,’ said another customer.
Another commenter responded, ‘Nothing here. Latest app, banking for Christmas, checked every tab and section.’
In an attempt to make amends, a Woolworths spokesperson said, 'Everyday Rewards members who opted to bank their points for Christmas will be able to spin the Spin Surprise Wheel for a chance to win a prize.’
'In order to engage in special member events like “Spin Surprise”, it's important members have opted into receiving marketing communications from Everyday Rewards,’ he added.
‘Opting in is easy to do by logging into the Everyday Rewards app and changing your communication preferences in your account.'
Customers have until Monday, 30 October, to access the Spin Surprise wheel to win a prize. The amazing part about the Spin Surprise feature is that the biggest bonus you can get is $100 added to your Christmas budget.
Despite the issue circulating, Woolworth’s customers shared their wins online and love for the new feature.
One customer said, ‘1,000 points after I spend $70.’
‘I got 200 and have to spend $1,’ another said.
Another shopper added, ‘500 points but need to spend $100!’
The Bank for Christmas program is a great way to save more while shopping during the festive season. Nearly a million Aussies have signed up, with each saving an average of $100 for their holiday shop.
On handling your Christmas budget, Glen Baker, General Manager of Everyday Rewards, said, ‘Planning and preparation can go a long way in stretching a Christmas budget, not only saving you money but valuable time and energy as well.’
‘Make your grocery and gift list early, so you can keep an eye out for specials at both Woolworths and BIG W available in the lead-up to Christmas,’ he added.
‘By stocking up on things like non-perishable food items, gift wrap and presents in advance, you can store them away for the big day to save you time and spread out the cost of Christmas over multiple weeks.’
Baker also said that Everyday Rewards members should check other Christmas offers, such as exclusive deals on food, decorations, and gifts.
If you want to maximise Everyday Rewards and get more points, this avid Woolworth’s shopper shared her clever way of boosting her Everyday Rewards points! Read more about it here.
Key Takeaways
- Woolworths has responded to customers who claimed they were unable to access bonus Everyday Rewards points through the Spin Surprise feature.
- The feature allows members to spin a wheel in the Everyday Rewards app, to access extra rewards or up to $100 added to their Christmas budget.
- A Woolworths spokesperson clarified that Everyday Rewards members who have opted to receive marketing communications and banked points for Christmas will be able to access the Spin Surprise feature.
- Glen Baker, general manager of Everyday Rewards, encouraged customers to plan and prepare for the festive season by taking advantage of offers and spreading out costs.
Have you tried Woolworth’s Spin Surprise feature on their app? Let us know your experience in the comments below!