Meet the man who gets paid to drink coffee all day at the Nescafé factory

Most of us Aussies love our coffee, despite the ever-increasing price tag these days. Imagine how awesome it would be to get paid to sip on it every day!

But what if instead of having 3 or 4 cups, you were downing dozens? And all the while keeping the jitters away?


This is precisely the reality for Glen Jones, the Quality Assurance Manager at the Nescafé factory in Gympie.

Jones goes by the title 'chief coffee taster' and samples about 100 cups of coffee every day at work.

‘On a daily basis, a lot of what I do is taste coffee,’ Jones said.


coffee-171653_1280.jpg
The five most important flavour profiles in coffee are bitter, sweet, floral, fruity, and roasted. Image source: Pixabay


‘I would taste around about 100 cups of coffee a day, along with the rest of the quality assurance team.’

The factory produces 35 tonnes of coffee a day—that's equivalent to 20 million cups daily or 230 cups per second.

Jones said the quality assurance team plays a ‘vitally important’ role in maintaining the consistent quality of the coffee that the factory produces.


The team works diligently to rigorously test all the different products.

‘When we are tasting, it is very important to make sure that you haven't eaten anything or drunk anything other than water,’ Jones explained. ‘No smoking for at least half an hour before a tasting panel because it will affect your sensory bias.’

He continued, ‘At the same time, when you’re sitting down tasting, it’s important not to make facial expressions or make any noise because that might influence the next person tasting.’

During the process, coffee tasters use two spoons and have a reference cup for comparison.

They scoop some coffee with one spoon, transfer it to their tasting spoon, taste it, and then spit it out.


They conduct multiple taste tests throughout the packaging process. ‘It's to make sure we have the right cup of coffee,’ said Jones.


coffee-6487107_1280.jpg
The average quality assurance salary in Australia is $100,000 per year or $51.28 per hour. Image source: Pixabay


‘Coffee is really important to people,’ he said.

‘They want it to taste the same every single day they have it. And that’s our job. This is the line that is drawn, we have to make sure that every cup that goes out is the right quality every day.’

The quality assurance team tests not only the coffee's taste but also its appearance and smell.

On-site, team members receive ‘in-depth’ training to sharpen their coffee knowledge and palate.

Nescafe’s guide to tasting

Becoming a professional coffee taster isn't just about drinking coffee. It involves taking multiple examinations and building a refined taste through years of experience.

Why? Because coffee companies need experts to make sure every cup tastes perfect, given coffee's many flavours and aromas.

The Sensory Lexicon is the go-to guide in this profession, listing over 100 coffee flavours like floral, sweet and roasted.

Using this guide, tasters learn to spot the nuanced differences in coffee, influenced in part by where and how it's stored.

To get started, they must learn ‘cupping’ to identify 36-core coffee scents and hone their sensory skills.

This profession is intense, requiring unwavering dedication, patience, and a deep understanding of the entire coffee journey—from where coffee grows to how it's made—so that every cup tastes just right.

Key Takeaways

  • Glen Jones tastes 100 cups daily at Nescafé, Gympie, for quality.
  • The factory makes 35 tonnes of coffee daily, around 20 million cups.
  • Tasters avoid food, drink, and expressions that might bias results
  • The team checks coffee's taste, look, and smell and receives thorough training.
Members, how do you feel about this role? Would you consider tasting 100 cups of coffee daily and getting paid for it? Let us know your thoughts in the comments!
 
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I saw this story the other day. I was amazed that Nescafe still had their factory at Gympie.
I don't drink a lot of coffee, however I have tried their Blend 43 smooth and creamy and their Gold Smooth which both make a crema.
These days coffee gives me indigestion, so I don't drink it too much. I do have a stove top espresso maker and a plunger whenever I do make it.
 
I use coffee bags. They make a much nicer coffee than instant and last longer as they are in sealed foil pouches.
 
Most of us Aussies love our coffee, despite the ever-increasing price tag these days. Imagine how awesome it would be to get paid to sip on it every day!

But what if instead of having 3 or 4 cups, you were downing dozens? And all the while keeping the jitters away?


This is precisely the reality for Glen Jones, the Quality Assurance Manager at the Nescafé factory in Gympie.

Jones goes by the title 'chief coffee taster' and samples about 100 cups of coffee every day at work.

‘On a daily basis, a lot of what I do is taste coffee,’ Jones said.


View attachment 31479
The five most important flavour profiles in coffee are bitter, sweet, floral, fruity, and roasted. Image source: Pixabay


‘I would taste around about 100 cups of coffee a day, along with the rest of the quality assurance team.’

The factory produces 35 tonnes of coffee a day—that's equivalent to 20 million cups daily or 230 cups per second.

Jones said the quality assurance team plays a ‘vitally important’ role in maintaining the consistent quality of the coffee that the factory produces.


The team works diligently to rigorously test all the different products.

‘When we are tasting, it is very important to make sure that you haven't eaten anything or drunk anything other than water,’ Jones explained. ‘No smoking for at least half an hour before a tasting panel because it will affect your sensory bias.’

He continued, ‘At the same time, when you’re sitting down tasting, it’s important not to make facial expressions or make any noise because that might influence the next person tasting.’

During the process, coffee tasters use two spoons and have a reference cup for comparison.

They scoop some coffee with one spoon, transfer it to their tasting spoon, taste it, and then spit it out.


They conduct multiple taste tests throughout the packaging process. ‘It's to make sure we have the right cup of coffee,’ said Jones.


View attachment 31480
The average quality assurance salary in Australia is $100,000 per year or $51.28 per hour. Image source: Pixabay


‘Coffee is really important to people,’ he said.

‘They want it to taste the same every single day they have it. And that’s our job. This is the line that is drawn, we have to make sure that every cup that goes out is the right quality every day.’

The quality assurance team tests not only the coffee's taste but also its appearance and smell.

On-site, team members receive ‘in-depth’ training to sharpen their coffee knowledge and palate.

Nescafe’s guide to tasting

Becoming a professional coffee taster isn't just about drinking coffee. It involves taking multiple examinations and building a refined taste through years of experience.

Why? Because coffee companies need experts to make sure every cup tastes perfect, given coffee's many flavours and aromas.

The Sensory Lexicon is the go-to guide in this profession, listing over 100 coffee flavours like floral, sweet and roasted.

Using this guide, tasters learn to spot the nuanced differences in coffee, influenced in part by where and how it's stored.

To get started, they must learn ‘cupping’ to identify 36-core coffee scents and hone their sensory skills.

This profession is intense, requiring unwavering dedication, patience, and a deep understanding of the entire coffee journey—from where coffee grows to how it's made—so that every cup tastes just right.

Key Takeaways

  • Glen Jones tastes 100 cups daily at Nescafé, Gympie, for quality.
  • The factory makes 35 tonnes of coffee daily, around 20 million cups.
  • Tasters avoid food, drink, and expressions that might bias results
  • The team checks coffee's taste, look, and smell and receives thorough training.
Members, how do you feel about this role? Would you consider tasting 100 cups of coffee daily and getting paid for it? Let us know your thoughts in the comments!
thank goodness I dont have that job. I hate Nescafe its like drinking International Roast from a old worn out footy boot. its either Moccona or cappuccino sachet's from Aldi or better still grind the beans and use my coffee machin
 
  • Haha
Reactions: Veggiepatch
Does Glen Jones have his taste buds calibrated regularly for reproducibility? Wouldn't the coffee start tasting all the same after several cups? Just like wine tasting - it's all subjective.

And no. Not a job for me - I can't stand coffee!
I love coffee and can drink about 6 cups somedays😁but no not a job for me thanks.its a diuretic hate to see how many times they go pee pee🙀
 
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thank goodness I dont have that job. I hate Nescafe its like drinking International Roast from a old worn out footy boot. its either Moccona or cappuccino sachet's from Aldi or better still grind the beans and use my coffee machin
I love moccona coffee but now I can only afford woollies espresso coffee.😞
 
Lurve coffee cannot go a day without it but limit myself to no more than 4 cups and the last 2 I drink are decaff I Shudder to think how I would cope with drinking 100 cups a day, I would be bouncing off the walls
 
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A few years ago I would have said sign me up. When my husband was in hospital last year I got a Delonghi all singing, all dancing coffee machine bought some beans and have never gone back. When my husband got out of hospital he worked out how to use it and now the tea drinker has been drinking coffee ever since. Maybe a little too much coffee.
 
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I love my coffee , but it has to be good . I use the Nespresso cups and have a strong cappuccino and around 7 pm I have a strong decaf cappuccino. Get it delivered for free to my home . As a coffee lover , you cannot compromise and buy a cheap instant coffee or have one from the coffee club . If I am on the road I have a list of café’s who make a good cup of coffee and if I am in a new area , I will go to the local info and if they love coffee as well , they tell you where to go . Could not do without my daily coffee fix . :) (y).
 
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Love my Nescafe Instant Coffee .....up to 8 cups a day, oh yeah !! ....Now when you add being a recovering Prostate Cancer person to that as well.....the old night time sleep patterns are knocked around I can tell you when pee pee is required......anyway it is what it is and all is well nonetheless. Just love that coffee though.😂
 
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A few years ago I would have said sign me up. When my husband was in hospital last year I got a Delonghi all singing, all dancing coffee machine bought some beans and have never gone back. When my husband got out of hospital he worked out how to use it and now the tea drinker has been drinking coffee ever since. Maybe a little too much coffee.
You can have too much coffee on another planet maybe but not this one😍
 
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Reactions: Gsr
Love my Nescafe Instant Coffee .....up to 8 cups a day, oh yeah !! ....Now when you add being a recovering Prostate Cancer person to that as well.....the old night time sleep patterns are knocked around I can tell you when pee pee is required......anyway it is what it is and all is well nonetheless. Just love that coffee though.😂
Coffee before bed doesn’t keep me awake but cocoa does🙀
 
Well the story is a bit misleading, Glen doesn’t actually drink 100 cups of coffee, he just tastes one spoonful and spits it out. Big difference to actually drinking it. I would think after tasting the first few they would all taste the same, might explain why some bottles of coffee seem to taste better than the next one, or the last one. I love coffee but try to limit my daily intake, I now drink a cup of flavoured tea each day as well, the ones that are supposed to be good for your health. Yeh right!
 
Well the story is a bit misleading, Glen doesn’t actually drink 100 cups of coffee, he just tastes one spoonful and spits it out. Big difference to actually drinking it. I would think after tasting the first few they would all taste the same, might explain why some bottles of coffee seem to taste better than the next one, or the last one. I love coffee but try to limit my daily intake, I now drink a cup of flavoured tea each day as well, the ones that are supposed to be good for your health. Yeh right!
Normal tea for me hate flavoured tea especially peppermint🙀
 
thank goodness I dont have that job. I hate Nescafe its like drinking International Roast from a old worn out footy boot. its either Moccona or cappuccino sachet's from Aldi or better still grind the beans and use my coffee machin
and you know this how?
 

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