Massive compensation payout ends long-running debt saga

A major legal win has delivered long-awaited justice to countless people impacted by a controversial government scheme.

After years of frustration and hardship, a massive compensation payout has finally been secured.

The settlement marks a turning point in a story that has affected vulnerable communities across the country.


If you or someone you know received a Centrelink payment between 2015 and 2019, you might be wondering: 'Am I owed a slice of this historic settlement?'

Let’s break down what’s happened, what it means for you, and why this moment is so significant for justice in Australia.


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Hundreds of thousands affected by a long-running debt scheme will share in a record compensation payout after a major class action settlement. Credit: Depositphotos


Robodebt was an automated debt recovery program introduced by the federal government under the Coalition, running from 2015 to 2019.

The scheme used computer algorithms to match Centrelink records with Australian Tax Office data, often resulting in incorrect debt notices being sent to welfare recipients.

Many people were told they owed thousands of dollars—sometimes for payments received years earlier—when, in fact, they owed nothing at all.


The fallout was devastating. Recipients were hounded for repayments, faced threats of legal action, and in some tragic cases, the stress contributed to severe mental health issues and even suicide.

A Royal Commission later described Robodebt as a 'crude and cruel mechanism' that was 'neither fair nor legal', finding that people were 'traumatised on the off chance they might owe money'.

The class action, led by Gordon Legal, represented more than 450,000 Australians who were affected by Robodebt.

The original settlement in 2020 saw $112 million paid out in compensation and legal costs, and the government agreed to wipe or refund more than $1.7 billion in unlawful debts.

But the fight didn’t end there. This new $475 million payout comes after an appeal, bringing the total settlement to $548.5 million (including legal and administration costs).

It’s a powerful vindication for those who stood up and demanded accountability.


Peter Gordon, founder of Gordon Legal, called the result 'vindication and validation for hundreds of thousands of Australians afflicted by the Robodebt scandal'.

He added, 'Today is also one more vindication of the principle that Australia remains a nation ruled by laws and not by kings. Laws which even hold the government accountable. Long may that be the Australian way.'

Behind the headlines are real people whose lives were turned upside down.

Former nursing student Felicity Button, who was hit with an $11,500 debt while claiming Youth Allowance, spoke out about the toll: 'Even though what happened to us was unfair, unjust, cruel, torturous and inhumane, we didn’t retaliate in kind.

We used the legal system for what it’s there for, and justice prevailed.'

Felicity highlighted the deep scars left by the scheme: 'People had lost family members, gone through divorce, become bankrupt and had ‘irreparable’ mental health issues stemming from this. We can never compensate for that but this is as just and as fair as it could have been and ever would be.


If you were affected by Robodebt, you don’t need to do anything to claim your share of the settlement—just make sure your contact details are up to date with Services Australia.

The compensation will be distributed automatically to eligible class action members.

The government has also committed to addressing the harm caused by Robodebt. Attorney-General Michelle Rowland said, 'Settling this claim is the just and fair thing to do.'

The settlement is subject to approval by the Federal Court, but it’s expected to go ahead.

The Robodebt scandal has sparked a national conversation about how we treat our most vulnerable.

The Royal Commission’s findings have pressured the government to ensure that future welfare compliance measures are fair, transparent, and humane.


Already, we’ve seen moves to wipe $300 million in Centrelink debts for 1.2 million Aussies, and there’s growing scrutiny of automated decision-making in government services.

For many, this settlement is a step towards healing—but it’s also a reminder to stay vigilant and demand accountability from those in power.
Key Takeaways
  • Hundreds of thousands of Centrelink recipients affected by the Robodebt scandal will receive an extra $475 million in compensation, the largest class action settlement in Australian history.
  • The federal government has agreed to a total settlement of $548.5 million, which includes compensation, capped legal costs, and administration expenses, subject to Federal Court approval.
  • The Robodebt scheme, run by the previous Coalition government, was found to be unfair, cruel and unlawful, causing severe financial and mental health issues for many Australians.
  • Impacted class action members do not need to take any steps except to make sure their contact details are up to date with Services Australia to receive their share.
Were you or someone you know affected by Robodebt? How has this news made you feel? Do you think the compensation goes far enough, or is there more the government should do to make things right? We’d love to hear your thoughts and stories in the comments below.

Read more: Aussies, rejoice! You might be entitled to share of $170 million—see if you qualify
 

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This is a wonderful thing for so many people and rightly so but what about people like myself. I know that I wasn’t over paid on my disability pension but I was hit with a debt of $80,000.00 , and was pressured by 2 lawyers on the phone to me, and at the drop of a hat they brought the debt down to $40,000.00 of which has been coming out of my pension every Fortnite, and they was no way I was ever over paid. That was and is my only income. I believe that they have me down still to pay about $12,000.00 . This has been the biggest strain on myself to the point that I ended up being homeless and with nothing except my dog who found my breast cancer, my car blew up and I don’t even have my dog anymore, she became sick so what little bit of money I had I used it to help her to pass without pain. If anyone is out there that could help me with this debt or I should say what do I do now. God bless
 
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This is a wonderful thing for so many people and rightly so but what about people like myself. I know that I wasn’t over paid on my disability pension but I was hit with a debt of $80,000.00 , and was pressured by 2 lawyers on the phone to me, and at the drop of a hat they brought the debt down to $40,000.00 of which has been coming out of my pension every Fortnite, and they was no way I was ever over paid. That was and is my only income. I believe that they have me down still to pay about $12,000.00 . This has been the biggest strain on myself to the point that I ended up being homeless and with nothing except my dog who found my breast cancer, my car blew up and I don’t even have my dog anymore, she became sick so what little bit of money I had I used it to help her to pass without pain. If anyone is out there that could help me with this debt or I should say what do I do now. God bless
So, sorry to hear... it's about time... only took 8 years to refund!!!!
I wonder how many people have passed away since or even succumbed due to their 'error'? :mad:
 
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This is a wonderful thing for so many people and rightly so but what about people like myself. I know that I wasn’t over paid on my disability pension but I was hit with a debt of $80,000.00 , and was pressured by 2 lawyers on the phone to me, and at the drop of a hat they brought the debt down to $40,000.00 of which has been coming out of my pension every Fortnite, and they was no way I was ever over paid. That was and is my only income. I believe that they have me down still to pay about $12,000.00 . This has been the biggest strain on myself to the point that I ended up being homeless and with nothing except my dog who found my breast cancer, my car blew up and I don’t even have my dog anymore, she became sick so what little bit of money I had I used it to help her to pass without pain. If anyone is out there that could help me with this debt or I should say what do I do now. God bless
There are some very knowledgeable people here on SDC. I hope you’ll get the help/advice you need with how to settle this debt issue.

It’s commendable that you are not afraid to reach out for help. Sounds like you’ve had an awfully rough trot for quite some time.

Wishing you well. 🌻
 
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I know somebody who was sent a Rabo debt notice for more than he earnt. Needless to say he ignored it
There is plenty of politicians who have gained $$$$ of income they shouldn't have got.
 
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The compensation should start with coming out of that scum-bag Morrison's ill-gotten fortune. I bet he won't be made to pay people back for all the suffering he caused !!!
 
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A stupid idea based on a false premise. Being someone who, in the past, reported my income to Centrelink, I know that reportable income can vary significantly from fortnight to fortnight.

Using averaging, for example, to determine fortnightly income can give an incorrect account of income actually earned during each fortnight.

Common sense really! But since when has common sense ever prevailed on a regular basis? 🙄

Robodebt was destined to fail and cause heartache for those doing the right thing.
 
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Something about this entire affair doesn't sit right with me. Yes, Robodebt used an illegal method of calculation. And yes, that was wrong. But if someone's tax return showed sufficient income that they might not qualify for benefits, that means they obviously had an adequate income for the year, but it wasn't spread evenly.

I don't see it as particularly fair that they should receive benefits for weeks that they earn less, while those who earn much less but evenly spread don't qualify. I know seasonal workers and artists and entertainers, for example, can have a high income in some periods but none in others. Overall, they often have a very healthy total. Yet they claim and receive Centrelink benefits to top up, simply because they have fortnights of little or nothing sometimes. I knew a worker a while back who worked 6 months of the year - sugar cane season. He earned a huge salary - much more than most average workers earn in a full year. But he was unemployed the other 6 months and claimed Centrelink benefits. I felt that was morally wrong.

Effectively, it seems to me that many, if not most, of those caught up in Robodebt qualified for benefits because of erratic income and poor money management skills rather than because of real need. Otherwise, how is it possible that their income tax returns showed an income that appeared to disqualify them?
 

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