Kmart and Coles shoppers warn others about ‘exploding’ cookware from the retail stores: “Please BE CAREFUL!”
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After one Kmart shopper’s buy quite literally blew up, she detailed why others should be extra cautious about this popular kitchen item.
The customer explained that she got her hands on kitchenware from Kmart’s beloved Anko brand – a three-tiered steamer for $20.
"I loved it, thinking it was one of the best bargains I'd ever scored," she said.
Unfortunately, after two months of using the product, it suddenly shattered while she was steaming vegetables for her family’s dinner.
"The lid completely shattered out of the blue and I had to throw away the vegetables as there were glass pieces all over them," she continued.
"When it shattered I was stunned and disappointed. But I'm grateful I didn't have my hand near the lid and the glass pieces didn't cut me,”
"When I got it I was delighted to have scored a bargain, but now I'm considering going for a not-so-cheap item. I just want to warn others of this steamer."
But it seems that the issue isn’t exclusive to Kmart products as one Coles shopper came forward with a similar experience.
A Coles customer disclosed details about the supermarket giant’s ‘exploding’ cookware last week, urging others to "please be careful" after her purchase shattered out of the blue in her oven.
Shoppers warned others to be careful. Image Credit: Daily Mail
"I was cooking a pork roast for about an hour and I was sitting in my bedroom," the shopper explained.
"I heard what sounded like a huge bang – I was terrified. I came into my kitchen to see that the dish had exploded in my oven, cracking the glass on my oven door,”
The customer said that she scored the item through Coles’ newest FlyBuys promotion, which allows shoppers to accumulate credits that may be redeemed later on for KitchenAid cookware.
"If you have this dishware, please be careful," she said, alerting users on the Coles Facebook page.
A spokesperson from Coles responded to the issue saying: “We have contacted the customer and will be investigating the matter with our supplier,”
The spokesperson also directed customers to the safety and care instructions for the KitchenAid Ovenware range on the KitchenAid website.
A well-known food website Kitchn stated that cookware, especially those made out of glass, may be damaged from sudden transitions of temperature (from extremely cold to hot or vice versa) due to thermal shock.
"Different sections of a piece of bakeware can expand or contract differently and cause it to lose its structure, resulting in a shattered effect," the website read.
Thermal shock can damage glassware. Image Credit: Hevvy Pumps
Several glass manufacturers also warned shoppers that thermal shock can occur in glass "when there's a significant change in the outdoor air temperature,"
Coles' KitchenAid care guide instructed customers to "not set hot ceramics on a cold or wet surface to avoid possible damage,”.
On the other hand, Kmart's website notified customers that its steamer's handles can become hot, but does not provide further instructions about the product's glass lid.
Have you experienced a similar issue with Kmart or Coles’ kitchenware? Share your thoughts with us in the comments!
Learn how thermal shock can easily damage glassware by watching the video below:
Video Credit: The Fluffy T Rex
The customer explained that she got her hands on kitchenware from Kmart’s beloved Anko brand – a three-tiered steamer for $20.
"I loved it, thinking it was one of the best bargains I'd ever scored," she said.
Unfortunately, after two months of using the product, it suddenly shattered while she was steaming vegetables for her family’s dinner.
"The lid completely shattered out of the blue and I had to throw away the vegetables as there were glass pieces all over them," she continued.
"When it shattered I was stunned and disappointed. But I'm grateful I didn't have my hand near the lid and the glass pieces didn't cut me,”
"When I got it I was delighted to have scored a bargain, but now I'm considering going for a not-so-cheap item. I just want to warn others of this steamer."
But it seems that the issue isn’t exclusive to Kmart products as one Coles shopper came forward with a similar experience.
A Coles customer disclosed details about the supermarket giant’s ‘exploding’ cookware last week, urging others to "please be careful" after her purchase shattered out of the blue in her oven.
Shoppers warned others to be careful. Image Credit: Daily Mail
"I was cooking a pork roast for about an hour and I was sitting in my bedroom," the shopper explained.
"I heard what sounded like a huge bang – I was terrified. I came into my kitchen to see that the dish had exploded in my oven, cracking the glass on my oven door,”
The customer said that she scored the item through Coles’ newest FlyBuys promotion, which allows shoppers to accumulate credits that may be redeemed later on for KitchenAid cookware.
"If you have this dishware, please be careful," she said, alerting users on the Coles Facebook page.
A spokesperson from Coles responded to the issue saying: “We have contacted the customer and will be investigating the matter with our supplier,”
The spokesperson also directed customers to the safety and care instructions for the KitchenAid Ovenware range on the KitchenAid website.
A well-known food website Kitchn stated that cookware, especially those made out of glass, may be damaged from sudden transitions of temperature (from extremely cold to hot or vice versa) due to thermal shock.
"Different sections of a piece of bakeware can expand or contract differently and cause it to lose its structure, resulting in a shattered effect," the website read.
Thermal shock can damage glassware. Image Credit: Hevvy Pumps
Several glass manufacturers also warned shoppers that thermal shock can occur in glass "when there's a significant change in the outdoor air temperature,"
Coles' KitchenAid care guide instructed customers to "not set hot ceramics on a cold or wet surface to avoid possible damage,”.
On the other hand, Kmart's website notified customers that its steamer's handles can become hot, but does not provide further instructions about the product's glass lid.
Have you experienced a similar issue with Kmart or Coles’ kitchenware? Share your thoughts with us in the comments!
Learn how thermal shock can easily damage glassware by watching the video below:
Video Credit: The Fluffy T Rex