'It literally burnt our skin!': Mum warns about one everyday cleaning that can put families at risk

In the bustling supermarket aisles and laundry rooms, we often find comfort in the familiar scents and cleanliness of household products.

What if one of these everyday items actually caused more harm than good?

This is the alarming possibility raised by a leading dermatologist, who has issued a stark warning about a common ingredient that could be lurking in your home right now.


A mum's post sounded the alarm about the dangers of a common laundry product.

'PSA: Do you use this Laundry Sanitiser?' she asked, referring to ALDI's Di San Laundry Sanitiser ($2.49).

'Well, I was, and everyone in my family was complaining about a burning feeling on various parts of the body.'


compressed-di san.jpeg
Di San offers a variety of products for cleaning clothes, but customers raised concerns about the laundry sanitiser (left). Image Credit: Facebook/ALDI Mums


After visiting a skin specialist, the mum found out that one of the sanitiser's active ingredients—benzalkonium chloride—could have adverse effects on the skin.

'It literally burnt our skin,' she added.

The mum's experience was not an isolated incident.


Some shoppers also shared their adverse experiences with the product.

One woman noted that her bedridden husband had a 'terrible flare-up of skin problems' after using the product.

Another user connected her itchy rash to the laundry sanitiser, which she used on her bedding.

Parents also reported rashes on their children from clothes and reusable nappies washed with the product.

Benzalkonium chloride is an organic salt with antifungal and antiseptic properties.

The chemical may be found in some personal care and household cleaning products.


Dr Katherine Armour, founder of Bespoke Skin Technology, recently saw an uptick in patients with reactions to this chemical.

Dr Armour saw the rise of these cases during the onset of COVID-19 when everyone turned to more potent cleaning agents for hygiene and safety purposes.

While most laundry detergents do not have benzalkonium chloride, it is present in several sanitising products.

'The product can get stuck in the fabric of certain clothes and cause irritation,' Dr Armour warned.

Skin irritations associated with benzalkonium chloride may range from the following:
  • Irritant Contact Dermatitis: The said chemical may directly irritate the skin, causing reactions.
  • Allergic Contact Dermatitis: Patients exposed to certain ingredients may develop a lifelong allergy.
  • Granular Parakeratosis: A rare condition that can cause peeling and discomfort when chemicals get trapped in body folds.

Dr Armour advised those experiencing allergies to stop using products with benzalkonium chloride immediately.

She also recommended using gentle body washes and fragrance-free moisturisers daily to manage the allergies.

If the allergies persist, visiting a general practitioner or a dermatologist may be necessary.

This concern raised a question among homeowners: are these sanitising products necessary?

Dr Armour's answer was a resounding no.


'It's 100 per cent not necessary to use a rinse aid or sanitiser like this at all,' she said.

'You could do a hot wash if you like.'

This concern highlights the need for vigilance towards the products we use every day.

For those affected by similar issues, ALDI encouraged customers to reach out to their help centre.

The supermarket offered a full refund or replacement for any product that did not meet customer satisfaction, including the laundry sanitiser.
Key Takeaways

  • A dermatologist warned homeowners about benzalkonium chloride, an ingredient found in some personal care and cleaning products.
  • Dr Katherine Armour explained that benzalkonium chloride could cause different types of skin reactions, with Irritant Contact Dermatitis being the most common due to direct irritation.
  • Dr Armour advised those experiencing irritation to stop using them immediately and use gentle body washes and moisturisers to manage the reaction.
  • If allergies persist, a visit to a general practitioner or a dermatologist may help.
Have you had a similar experience with your cleaning products at home? Share your stories and allergy-free cleaning tips with us in the comments below.
 
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Probably using way too much product so it’s not getting completely rinsed out in the last cycle as I was told by a washing machine repairman years ago always use half the amount the instructions say otherwise I’m wasting money.
 
I have been using this product for a few years now and have not experienced any negative effects. I use it for underwear, socks, towels both bath and kitchen and bed linen. Put it in during the wash cycle.
 
'It literally burnt our skin,' she added.

Sounds like a gross exaggeration if the product was used in accordance with the manufacturer's directions.

It's funny reading this as benzalkonium chloride is used as a preservative in eye, ear and nasal drops and sprays, mouthwashes, wound wash preparations and skin antiseptics.

There are two explanations to this "incident".

More likely, the woman in question did not read the directions for use and used way in excess of the recommendation dosage.

Highly unlikely is the the concentration of the active ingredient was increased during the manufacture of Di San Laundry Sanitiser.
 
Probably using way too much product so it’s not getting completely rinsed out in the last cycle as I was told by a washing machine repairman years ago always use half the amount the instructions say otherwise I’m wasting money.
Yes, as far as using half, I bought a washing machine a month ago and was surprised to see how small the detergent container is.

It definitely can only hold half of quantity that the old machine's holder took.

Maybe makers are helping us lead more sustainable lives?
 
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The Pine O Clean Sanitizers, products have it too. I always do an extra rinse or the spin cycle. My detergent and conditioner are "Purity" products for sensitive skin. Might explain it my skin itches, but I'm sensitive a lot of things. I have to use less and see
 
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