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VanessaC

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Is this aisle change at Woolworths misguided? One shopper sparks debate

Stocking up on pantry staples like sugar is part of the weekly grocery routine for many.

But what if the next time you went shopping at Woolworths, you discovered that the sugar had been moved to the cordial section, of all places?


This is exactly what happened to one Queensland shopper, Kylie de Waard, who spoke out on social media about the 'weird' change at her local store.

Sharing her experience with thousands of followers, the shopper posted a video stating that she had encountered a Woolworths store in which the sugar was not located in the baking aisle—a sight that she'd never encountered before in all her shopping days.


Photo_20230920_092513_0000.png
One shopper was confused about not seeing sugar in the baking aisle of her local store. Image source: jcomp on Freepik.


According to Kylie, it was her first time seeing the everyday item not close to cake mixes and flour and said that it was ‘wrong’ of Woolies to move the item.

'I just went into a Woolworths where the sugar was not in the baking aisle,' she said.

'And I’ve never been into a supermarket in my entire existence where the sugar is not in the baking aisle.'


'So I need to know, is this a new thing they’re doing? Because it’s wrong.'

You can watch the full video below:





This ignited a debate online. According to some, sugar should most definitely belong in the baking aisle.

'All the Woolies near me, it’s in [the] baking aisle, and I’ve got five Woolies within 10 minutes,’ one commented.

While another argued: 'Every supermarket within 30 minutes of my house the sugar is in the baking aisle. That’s the obvious place.'

'I’ve lived in Adelaide, Melbourne, Shepparton, and Horsham. I’ve literally NEVER seen sugar in the coffee aisle, it’s always with baking?' A third said.

'I’ve always found sugar in the baking section. Never ever seen it with coffee,' a fourth confirmed.


But others asserted that they had usually found it in the coffee aisle.

'I just used my Woolies app for my local store. Sugar is in aisle four also coffee, baking stuff in aisle seven,' one said.

'South East Queensland here. It’s been in the coffee aisle for years,' a second added.

While a third said: 'All the Woolies I’ve ever been to, the sugar is in the coffee aisle.'


To prove her case, the shopper returned to another Woolies store and filmed herself pointing out the sugar in the baking aisle.

'To people who thought I was crazy yesterday, this is my local Woolworths,' she said on another video.

'Look! Sugar, sugar! Cake mix! Oh, look at that, baking aisle - flour, sugar.'

'It’s been a very divisive subject. So weird.'

You can watch her follow-up video here:



However, it seems that the strange sighting had nothing to do with the store's policy on storage of goods, as the shop where she'd previously seen the misplaced sugar was reportedly undergoing renovations.
Key Takeaways
  • A Woolworths customer sparked debate on social media after a local Queensland store moved the sugar range to the cordial section from the baking aisle.
  • The shopper's post led to many users arguing, with some claiming that sugar is typically found in the coffee aisle.
  • The debate motivated the shopper to visit another Woolworths store where sugar was still located in the baking aisle.
Members, do you think sugar should be in the baking aisle or coffee aisle? Let us know in the poll above or the comments below!
 
Is this aisle change at Woolworths misguided? One shopper sparks debate

Stocking up on pantry staples like sugar is part of the weekly grocery routine for many.

But what if the next time you went shopping at Woolworths, you discovered that the sugar had been moved to the cordial section, of all places?


This is exactly what happened to one Queensland shopper, Kylie de Waard, who spoke out on social media about the 'weird' change at her local store.

Sharing her experience with thousands of followers, the shopper posted a video stating that she had encountered a Woolworths store in which the sugar was not located in the baking aisle—a sight that she'd never encountered before in all her shopping days.


View attachment 30347
One shopper was confused about not seeing sugar in the baking aisle of her local store. Image source: jcomp on Freepik.


According to Kylie, it was her first time seeing the everyday item not close to cake mixes and flour and said that it was ‘wrong’ of Woolies to move the item.

'I just went into a Woolworths where the sugar was not in the baking aisle,' she said.

'And I’ve never been into a supermarket in my entire existence where the sugar is not in the baking aisle.'


'So I need to know, is this a new thing they’re doing? Because it’s wrong.'

You can watch the full video below:





This ignited a debate online. According to some, sugar should most definitely belong in the baking aisle.

'All the Woolies near me, it’s in [the] baking aisle, and I’ve got five Woolies within 10 minutes,’ one commented.

While another argued: 'Every supermarket within 30 minutes of my house the sugar is in the baking aisle. That’s the obvious place.'

'I’ve lived in Adelaide, Melbourne, Shepparton, and Horsham. I’ve literally NEVER seen sugar in the coffee aisle, it’s always with baking?' A third said.

'I’ve always found sugar in the baking section. Never ever seen it with coffee,' a fourth confirmed.


But others asserted that they had usually found it in the coffee aisle.

'I just used my Woolies app for my local store. Sugar is in aisle four also coffee, baking stuff in aisle seven,' one said.

'South East Queensland here. It’s been in the coffee aisle for years,' a second added.

While a third said: 'All the Woolies I’ve ever been to, the sugar is in the coffee aisle.'


To prove her case, the shopper returned to another Woolies store and filmed herself pointing out the sugar in the baking aisle.

'To people who thought I was crazy yesterday, this is my local Woolworths,' she said on another video.

'Look! Sugar, sugar! Cake mix! Oh, look at that, baking aisle - flour, sugar.'

'It’s been a very divisive subject. So weird.'

You can watch her follow-up video here:



However, it seems that the strange sighting had nothing to do with the store's policy on storage of goods, as the shop where she'd previously seen the misplaced sugar was reportedly undergoing renovations.
Key Takeaways

  • A Woolworths customer sparked debate on social media after a local Queensland store moved the sugar range to the cordial section from the baking aisle.
  • The shopper's post led to many users arguing, with some claiming that sugar is typically found in the coffee aisle.
  • The debate motivated the shopper to visit another Woolworths store where sugar was still located in the baking aisle.
Members, do you think sugar should be in the baking aisle or coffee aisle? Let us know in the poll above or the comments below!

OH PLEASE, SERIOUSLY. Why are you even giving this oxygen.???🙄 Has this woman not got anything more to worry about than the sugar being placed in a different aisle. Oh dear!! People are homeless,people are starving, there's bushfires raging,floods happening,people can't pay their mortgages,people losing jobs,the planets warming,ETC,ETC,ETC and all she's worried about is where the sugar is.!!!!!!!!😠 All she really wants is an excuse to be on social media and that's why she's whinging about " Oh poor me,I can't find the sugar" . SERIOUSLY!!!!!!!
 
OH PLEASE, SERIOUSLY. Why are you even giving this oxygen.???🙄 Has this woman not got anything more to worry about than the sugar being placed in a different aisle. Oh dear!! People are homeless,people are starving, there's bushfires raging,floods happening,people can't pay their mortgages,people losing jobs,the planets warming,ETC,ETC,ETC and all she's worried about is where the sugar is.!!!!!!!!😠 All she really wants is an excuse to be on social media and that's why she's whinging about " Oh poor me,I can't find the sugar" . SERIOUSLY!!!!!!!
Yes I agree and why is SDC giving us such rubbish to read?
 
OH PLEASE, SERIOUSLY. Why are you even giving this oxygen.???🙄 Has this woman not got anything more to worry about than the sugar being placed in a different aisle. Oh dear!! People are homeless,people are starving, there's bushfires raging,floods happening,people can't pay their mortgages,people losing jobs,the planets warming,ETC,ETC,ETC and all she's worried about is where the sugar is.!!!!!!!!😠 All she really wants is an excuse to be on social media and that's why she's whinging about " Oh poor me,I can't find the sugar" . SERIOUSLY!!!!!!!
Seriously if you don't like an article just skip it, maybe some like reading stuff like this. Do you pay to be on this site .
 
My local Coles store is constantly changing isles and not sure why.
I'm glad I now do most of my shopping on line
The local Aldi underwent a major overhaul about 18 months ago resulting in items being located in completely different location to previously. A ten minute shop got extended to a half hour excursion in futility.

I suggested to the management that a store map be installed in strategic locations around the store but to no avail.
 
The local Aldi underwent a major overhaul about 18 months ago resulting in items being located in completely different location to previously. A ten minute shop got extended to a half hour excursion in futility.

I suggested to the management that a store map be installed in strategic locations around the store but to no avail.
Ours did that a while ago to get up to date with all the newer stores and became much better for it! Am sure you will soon get used to it!
 
The local Aldi underwent a major overhaul about 18 months ago resulting in items being located in completely different location to previously. A ten minute shop got extended to a half hour excursion in futility.

I suggested to the management that a store map be installed in strategic locations around the store but to no avail.
A map would be a great idea. Coles at Roselands change their isles all the time
 
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What I find somewhat painful in supermarkets is the placement of dairy products. Milk in this section, then 30 metres away we have cream, about the closest you can get to milk in composition. Now there's cheese somewhere else! Who actually designs store layouts? Someone with a lack of spatial orientation?
 
What would be helpful is the basic layout of all Woolworths supermarkets set out the same then no matter where you shopped in whichever suburb across Australia you would find the product you were looking for. Likewise for all other's like Coles etc.
 
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My local Coles store is constantly changing isles and not sure why.
I'm glad I now do most of my shopping on line
I was told by a friend who worked for Cole's that stores constantly move things around.
It's to keep you having to move around the store, Instead of going directly to one place, as you are likely to pick up more things, while searching for the item you went in for.
A marketing ploy, and a very annoying one I think.
 
I was told by a friend who worked for Cole's that stores constantly move things around.
It's to keep you having to move around the store, Instead of going directly to one place, as you are likely to pick up more things, while searching for the item you went in for.
A marketing ploy, and a very annoying one I think.
Excellent point!
 

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