Hidden Cotton On 'price match' rule revealed by savvy shopper—you might be missing out!
Nowadays, savvy shopping often involves not only finding the best items but also securing the best prices.
But what if you could take advantage of online discounts while shopping in-store? This discovery by a Queensland mum about a little-known policy at clothing retailer Cotton On suggests that you might just be able to do that!
It all started when Tenielle Hamlin, from Brisbane, decided to buy some outfits for her child.
Before visiting the shop, she scoured the Cotton On website, where she found a few items on a 30 per cent sale. However, when she strolled into her local Cotton On store, she noticed that there was no sign indicating an ongoing sale, leaving her confused.
‘I took the items to the counter. I said to the lady, “Oh, I saw that these were on sale online. I’m just checking that they’re 30 per cent off here as well?”,’ she narrated in a video.
According to Tenielle, the employee at the retailer replied that they were not on sale, but clarified that ‘ as soon as you mention that you’ve seen the sale online, they can “price match”.’
‘I ended up getting the items at the price they were listed at online, which is great!’ She added.
Her great advice is set to help not just other mums but all Aussies battling tightening household budgets. She encouraged other shoppers to speak up and take advantage of this rule.
‘If I hadn't said anything, I would've ended up paying full price,’ she said.
Comments flooded Tenielle's video, remarking on this surprising revelation.
‘Oh my, not me just buying something full price,’ one commented.
‘Oh, seriously! shall remember that. Went into Cotton On for shoes my daughter wanted, but they were not on sale in-store but online. We got them online,’ another shared.
Retail employees also saw the video and affirmed the existence of the policy.
‘Hi! I'm a worker, and we can absolutely honour the online price, as long as it's the live website screen! We don't always know about online sales,’ a person claimed.
Another person stated: ‘Just a couple of things, you need to show the live site with the product you want to be matched, and you can't use your perks vouchers with any discounts.’
Other shoppers also mentioned their experience, with one writing: ‘Did that last time and saved $35. So glad I checked online accidentally that day.’
Shoppers also claimed that other retailers like Glassons, Just Jeans, Dotti and Bonds have similar policies.
‘Most retail stores in Australia do this as it's not worth losing the sale as a whole!’ Someone else commented.
As of writing, Cotton On has not released a statement about this policy.
You can watch Tenielle’s video here:
What do you think of this story? Have you experienced this ‘price match’ policy at your local retailers? Let us know in the comments below!
But what if you could take advantage of online discounts while shopping in-store? This discovery by a Queensland mum about a little-known policy at clothing retailer Cotton On suggests that you might just be able to do that!
It all started when Tenielle Hamlin, from Brisbane, decided to buy some outfits for her child.
Before visiting the shop, she scoured the Cotton On website, where she found a few items on a 30 per cent sale. However, when she strolled into her local Cotton On store, she noticed that there was no sign indicating an ongoing sale, leaving her confused.
‘I took the items to the counter. I said to the lady, “Oh, I saw that these were on sale online. I’m just checking that they’re 30 per cent off here as well?”,’ she narrated in a video.
According to Tenielle, the employee at the retailer replied that they were not on sale, but clarified that ‘ as soon as you mention that you’ve seen the sale online, they can “price match”.’
‘I ended up getting the items at the price they were listed at online, which is great!’ She added.
Her great advice is set to help not just other mums but all Aussies battling tightening household budgets. She encouraged other shoppers to speak up and take advantage of this rule.
‘If I hadn't said anything, I would've ended up paying full price,’ she said.
Comments flooded Tenielle's video, remarking on this surprising revelation.
‘Oh my, not me just buying something full price,’ one commented.
‘Oh, seriously! shall remember that. Went into Cotton On for shoes my daughter wanted, but they were not on sale in-store but online. We got them online,’ another shared.
Retail employees also saw the video and affirmed the existence of the policy.
‘Hi! I'm a worker, and we can absolutely honour the online price, as long as it's the live website screen! We don't always know about online sales,’ a person claimed.
Another person stated: ‘Just a couple of things, you need to show the live site with the product you want to be matched, and you can't use your perks vouchers with any discounts.’
Other shoppers also mentioned their experience, with one writing: ‘Did that last time and saved $35. So glad I checked online accidentally that day.’
Shoppers also claimed that other retailers like Glassons, Just Jeans, Dotti and Bonds have similar policies.
‘Most retail stores in Australia do this as it's not worth losing the sale as a whole!’ Someone else commented.
As of writing, Cotton On has not released a statement about this policy.
You can watch Tenielle’s video here:
Key Takeaways
- A Queensland mum has shared a money-saving tip she discovered when shopping at Cotton On.
- The woman found that some items on sale online were not marked as on sale in-store, but the store could price-match the online cost.
- Some Cotton On employees in the comments confirmed the policy, indicating this is common practice amongst retail stores in Australia.
- The woman encouraged other shoppers to speak up and ask for the online price if they spot a discrepancy to save money.
What do you think of this story? Have you experienced this ‘price match’ policy at your local retailers? Let us know in the comments below!