Government launches plan to bolster health and well-being of millions of Aussies

As Australia's population ages, the role of unpaid carers becomes increasingly critical.

Recognising this, the government is set to launch a move that promises to significantly change the lives of three million Australians.

This groundbreaking initiative is not just a plan but a beacon of hope for those who give so much of themselves every day.



Social Services Minister Amanda Rishworth is spearheading the launch of both the National Carers Strategy and Action Plan in nearly a decade, which are designed to bolster the health and wellbeing of Australia's carers.

The strategy's core promise is to recognise, value, and empower carers, enabling them to ‘participate fully in society and fulfil their caring roles’ more effectively.


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The government planned to launch the National Carers Strategy and Action Plan after almost a decade. Credit: Matthias Zomer / Pexels


With the number of Australians aged 65 and over expected to double, and those aged 85 and over set to triple in the next 40 years, the demand for carers has risen dramatically.

The majority of these carers are women who often juggle their caregiving responsibilities with work and other commitments.

To address the growing need, the government is introducing 10,000 additional phone counselling sessions, which will provide a lifeline for carers in need of support.

This is part of a broader package that includes extended operating hours for support services accessed via the Carer Gateway, giving carers more flexibility to access help when they need it.

The expansion of peer support services and training is another key feature of the plan, ensuring carers have the resources to manage their roles effectively.



The strategy is backed by substantial funding, with $907 million allocated over four years to 2027-28.

This investment underscores the government's commitment to providing ‘vital support’ for those looking after their loved ones.

‘We know caring is not a one-size-fits-all experience and that carers are a diverse group of people with a variety of needs and experiences,’ Rishworth said.

‘That’s why it was so important for us that the strategy was built with carers, and I want to thank everyone who took the time to participate in our consultation process and shape a strategy that will drive real and needed improvements in the lives of all Australia’s carers.’



The importance of this strategy is underscored by the findings of the National Carer Survey conducted by Carers NSW in October.

The survey revealed that more than half of the 10,096 respondents experienced moderate to low levels of psychological distress, with a similar number reporting low or very low well-being.

Financial stress was also a significant concern, with nearly 60 per cent of respondents feeling the strain despite many balancing work with their caring responsibilities.
Key Takeaways
  • Australia is launching its first National Carers Strategy and Action Plan in nearly a decade to support unpaid carers.
  • The strategy and plan will include 10,000 additional phone counselling sessions and aims to improve the health and wellbeing of approximately three million Australians caring for an ageing or sick relative.
  • The number of carers in Australia is expected to increase significantly with the ageing population, with a majority being women.
  • Social Services Minister Amanda Rishworth announced the strategy would have a budget of $907 million over four years and would provide extended operating hours for support services and access to peer support and training.
How do you think the National Carers Strategy will impact your life or the lives of those you know? Share your thoughts with us in the comments below!
 

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I would like to see a service available to carers which could supply in home respite to enable the carer to take a break of up to a week a few times each year.
My wife is at level 2 reasonably able to stay at home unattended, but would need support of perhaps 3 times a day for safety reasons.
 
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Absolutely not for rural carers. As a carer who has reached out for practical help through the only provider available. the person I care for receives a fortnight service well when it’s not cancelled which is regularly enough to say he receives a service once a month. A crucial supports OT recommended fitted aids home and maintenance are non existent. we waited 2 years for bathroom rails after numerous falls I accessed a part of what little superannuation I have to purchase get the handrails installed. A jammed back door 6 months waiting, numerous phone calls the service that stated the contractor never sent the quote, the contractor saying it has been sent and re sent again I have had to get a builder out to fix it as the hot weather is upon us and living in a high fire risk area only being able to exit the home on one side is dangerously and being a carer of a person with mobility assistance needs it really could of lead to being trapped In a home in an emergency. The carers that have delivered the schedule service when not cancelled have been good, but due to frequent cancellations by the service and different carers all the time there is no bond or relationship of collaborative care and a constant rehashing of requirement. There needs to be more accountability on funded services to actually deliver the services. If we cancel we face a fee. If the service cancels we get a sorry but we do not have anyone available to travel (40 mins from closest 2 cities). So we will have to cancel the service for today never any warning a call on the day. Due medication regime and the effects of such the only request we ever made was for a morning service the service continues to be late afternoon never before 2pm and as late as 4.30pm.
There is no mention of addressing service delivery or wait times or even monitoring the service providers. So much angst and additional stress not to mention having to fill the gap left by the services failure to deliver. Carers Victoria are an amazing support the phone cancellers are a life line for tiered burnt out carers especially when caring for a person who can be very nasty and difficult at times. I have learnt some very valuable strategies to cope and not escalate the person I care for. I have never not been able to talk to someone when I need to. As I have transitioned from working full time in a management role to becoming a carer working part time and now providing 24 hour care 7 days a week I resent and often find myself angry at times that I will not have a nest egg of superannuation for later in life I live bellow the poverty line, I have beautiful grandchildren but struggle to buy them a gift for birthdays and Christmas. Our Adult children not a chance.
i don’t feel the outcome of reforms will make any difference to carers at all. The reforms do not address the true issues of practical physical or adequate financial supports. I feel once again the survey results were interpreted by government to introduce reforms they think are best.
 
I am in a region
Absolutely not for rural carers. As a carer who has reached out for practical help through the only provider available. the person I care for receives a fortnight service well when it’s not cancelled which is regularly enough to say he receives a service once a month. A crucial supports OT recommended fitted aids home and maintenance are non existent. we waited 2 years for bathroom rails after numerous falls I accessed a part of what little superannuation I have to purchase get the handrails installed. A jammed back door 6 months waiting, numerous phone calls the service that stated the contractor never sent the quote, the contractor saying it has been sent and re sent again I have had to get a builder out to fix it as the hot weather is upon us and living in a high fire risk area only being able to exit the home on one side is dangerously and being a carer of a person with mobility assistance needs it really could of lead to being trapped In a home in an emergency. The carers that have delivered the schedule service when not cancelled have been good, but due to frequent cancellations by the service and different carers all the time there is no bond or relationship of collaborative care and a constant rehashing of requirement. There needs to be more accountability on funded services to actually deliver the services. If we cancel we face a fee. If the service cancels we get a sorry but we do not have anyone available to travel (40 mins from closest 2 cities). So we will have to cancel the service for today never any warning a call on the day. Due medication regime and the effects of such the only request we ever made was for a morning service the service continues to be late afternoon never before 2pm and as late as 4.30pm.
There is no mention of addressing service delivery or wait times or even monitoring the service providers. So much angst and additional stress not to mention having to fill the gap left by the services failure to deliver. Carers Victoria are an amazing support the phone cancellers are a life line for tiered burnt out carers especially when caring for a person who can be very nasty and difficult at times. I have learnt some very valuable strategies to cope and not escalate the person I care for. I have never not been able to talk to someone when I need to. As I have transitioned from working full time in a management role to becoming a carer working part time and now providing 24 hour care 7 days a week I resent and often find myself angry at times that I will not have a nest egg of superannuation for later in life I live bellow the poverty line, I have beautiful grandchildren but struggle to buy them a gift for birthdays and Christmas. Our Adult children not a chance.
i don’t feel the outcome of reforms will make any difference to carers at all. The reforms do not address the true issues of practical physical or adequate financial supports. I feel once again the survey results were interpreted by government to introduce reforms they think are best.
I live in a regional city and have the same problem. My health is now failing and I will be needing a carer soon. What am I supposed to do with the three I care for? The programs are fine for those in the city but not for Rural and Regional Australia.
A significant rise in the Carer Allowance to $200 per fortnight would go a long way to help purchase the things needed for those we care for.
 
How much consultation was done with carers, their clients and services? There is not a one size fits all approach as needs vary greatly. We carers are often looking after family and friends 24/7. When we get sick there is usually no one else to take over so you keep going and get a little bit worse yourself. We are also ageing and have our own medical challenges. At 71 I can't do what I did at 51 but care services don't seem to take that into account. Extra funds will help but it is not the total answer to the problem. Living in a rural area should not mean that you get a second rate service.
 

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