Gold medallist shares alarming truth behind her fear of shopping at ALDI

Shopping can be a therapeutic experience for many. It lets shoppers stroll through aisles leisurely, carefully selecting items from the shelves.

However, for others, like Liz Ellis, former Australian netball captain and Commonwealth Games gold medallist, a trip to the supermarket can be a source of anxiety, particularly regarding the checkout experience at ALDI.


During a candid segment on The Project, Ellis shared her personal discomfort with the German supermarket chain's checkout process, despite ALDI's reputation for offering lower prices on a basket of goods compared to its competitors, Woolworths and Coles.

Research from the consumer group CHOICE highlighted ALDI’s cost-effectiveness. An average basket of household items costs $51.51 at ALDI, while the same items would cost $68.58 at Woolworths and $69.33 at Coles.


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Liz Ellis avoided shopping at ALDI due to the anxiety experienced during checkout. Credit: Shutterstock


However, the savings aren't enough to sway Ellis, who expressed unease with ALDI's efficient but frenetic checkout system.

'If I started a supermarket, I wouldn't do ALDI's way of doing the checkout. It gives me such anxiety,’ she explained.

The speed at which items are scanned and the expectation for customers to bag their own groceries quickly can be overwhelming for some shoppers, including Ellis.

‘All the stuff gets thrown at me! I'm like, "Okay!”.’ she added.


Her co-host, Georgie Tunny, echoed Ellis's sentiments, suggesting that the pressure to pack groceries rapidly might deter some customers from shopping at ALDI despite the potential savings.

‘I legitimately think that puts a lot of people off because, let's be honest, it is a convenience thing,’ she said.

Convenience, it seems, is still a significant factor for many when choosing where to shop.

The discussion also touched on broader issues within the Australian grocery market. Waleed Aly, another co-host on The Project, shared his observation:

‘The most revealing aspect of this report to me was Coles and Woolworths' prices seem to be higher in areas that don't have an ALDI,’

‘That says to me while there are all sorts of things with cost of supply and supply chains, ultimately it seems the prices we're paying are not out of necessity but out of competition.’


Aly advocated for introducing more supermarket chains in Australia, arguing that increased competition could help drive down prices.

‘Where you don't have anything beyond the two in your area, you'll pay a higher price because there's no reason not to. Why would they charge you less?’

‘You can say you want ALDI's market share to be greater, but then it's three. When you travel overseas and you see there's eight or something. You speak to people there, and they say you get slammed on groceries. I think it's clear why.’

In related news, most Australian grocery shoppers prefer Woolworths and Coles over ALDI, citing location and convenience as key factors.

A consumer psychologist suggested that Woolies and Coles provide a more engaging shopping experience. Read more about this story here.

Key Takeaways

  • Liz Ellis has expressed her dislike for shopping at ALDI due to the anxiety she experiences during the checkout process.
  • Consumer group Choice found that ALDI offers the lowest prices among major supermarkets in Australia for a basket of average goods.
  • The discussion highlighted the impact of ALDI on competition, with Waleed Aly noting that grocery prices tend to be higher in areas without an ALDI.
  • There is a call for more supermarket chains in Australia to challenge the current duopoly of Woolworths and Coles and potentially lower prices.

Does the checkout process at ALDI or any other supermarket cause you stress? Do you prioritise convenience over cost, or vice versa? Share your experiences and opinions in the comments below.
 
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I find Aldi's stores easier to shop than Coles or Woolworths and I don't try to pack while they are scanning. It would also help to does I do.snd make sure like goods are placed in your trolley together such as frozen and cold items then tinned and packets then fruit and vegetables. If the shop has many people take the goods to the care and pack from your trollydirectlyi to your age in the boot. It is not that hard. I am 85 and usually have a good amount be ause I only shop one a month except for fruit and vegetables.
 
I don't ever shop at ALDI. I went twice... first time I was after a cordless mouse which was supposed to be on special. Second person in the door at opening I saw a man pick mouse up and asked where the rest were.... staff replied "oh they were all sold last week". Second time when new store was opened. It gave me the creeps. Walked right through the shop, turned and walked out. Never been back.
 
Picky , picky, picky! Use the self checkouts Liz if it bothers you so much..I organise my shopping with meat, frozen goods on the conveyor belt first. Then canned or bottled items, then fresh produce and soft items like bread last. As it comes off, not hard to to transfer to trolley, then go to bench and pack, and I'm 20 years older than Liz Ellis!
 
I guess Liz Ellis can afford to shop wherever she wants. As to the efficiency and speed of scanning its not hard to manage if you're organized and just stack into trolley or bags which you should already have in your trolley anyway its not really a first world problem is it? because one person can't handle the efficiency at time of scanning I'm sure there are more newsworthy things. If you want to save some money and obtain a good product shop at Aldi otherwise shop at the major money making supermarkets with hungry shareholders to pander to. I'll be shopping at Aldi and saving money that's my objective.
 
I am 78 and always shop at Aldi. I have never had a problem with checkout, items just go into the trolly and I bag them at the car. My big hate is self serve. I will not use them. If you are too anxious to pack into a trolly at Aldi then you should pay more and shop elsewhere.
 
Aldi sell special bag sets which have a bar that fits across from one side of the trolley to the other. When I shop at Aldi, I put items in the bags in the order I want 2 unload them once home eg all the fridge items in 1 bag, veggies in another, pantry items in another bag & laundry & cleaning in the 4th. When I get to the check out, I unload everything in this order, so that when each item is scanned, I put them back into the same bag.
I also pay straight from my account so I don't get charged the credit card surcharge. Aldi shopping is my favourite, please pass on these tips!
 
Liz Ellis has lost my respect. Anxiety? Holy shit! How did she handle the anxiety surrounding her performance in the pool?

Nobody is pressuring anyone to "unload and pack their groceries" quicker. Anybody who says that to me will be met with a firmly delivered "GET F**KED!" and a substantial slowing down of my actions. If you are so time poor, organise your day better.

EDIT: Silly me! I got Liz Ellis and Johanna Griggs all mixed up! Replace "pool" with "netball court".
 
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The easy way to get over the speed of grocery shopping is to have the Aldi bags that clip over the trolley and just bag as they come through. I thought a professional sports player would have nerves of steel to deal with groceries coming at her.
 
I certainly feel "pressure" or "anxiety" - (similar meaning) at Aldi checkout. I am in no way slow or incapable of packing groceries. However, the checkout person can be much faster than I can pack and the pressure comes from them starting the next in line before I have cleared my goods and the next person moving down and crowding my space - thus applying pressure to be quicker...this surely makes me uncomfortable. I am happy with self-service facilities.
 
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Sorry Liz, but you are pathetic. A former elite athlete and you can't cope with packing your own groceries. Obviously, Liz is not struggling with the cost of living as many Australians are. Guess what Liz, sometimes to save money you have to do some work. As an Aldi shopper, I know they are considerably cheaper. IMO Packing your own groceries is a small price to pay for the savings made by the consumer. Maybe Liz needs to experience life as a struggling Australian and not a privileged one.
 
I can’t see how it is more or less pathetic or stupid than being defiant about using self service. Can’t see how it has anything to do with the judgement of privileged either.
 
Picky , picky, picky! Use the self checkouts Liz if it bothers you so much..I organise my shopping with meat, frozen goods on the conveyor belt first. Then canned or bottled items, then fresh produce and soft items like bread last. As it comes off, not hard to to transfer to trolley, then go to bench and pack, and I'm 20 years older than Liz Ellis!
Sooo true. Never had a problem. She seems to think you can bag your groceries at the check out. There is room at the front of the store or whilst bagging in the boot. What a princess. Must have plenty of money
 

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