Five-star hotel called out by a hotel guest for AWFUL services – such as a mismatched bedsheet (the horror!)
- Replies 18
A disappointed Aussie has taken to social media to complain about their most recent hotel experience.
Sharing on the forum site Reddit, he revealed that he got the 'short end of the stick' when he went to stay in a popular five-star hotel in Sydney.
The hotel guest revealed that his experience at the Meriton Suites in North Sydney has been nothing but "awful", and on top of that, he was left shocked and confused when he discovered that the bedsheet provided in his room was not what he expected.
Instead of a soft linen sheet bearing the name of the five-star hotel or some high-end brand, the label on the white bedsheet read "NSW HealthShare, 50% cotton 50% polyester".
The hotel guest's bedsheet came from the hospital. Credit: Reddit.
This means that the bedsheet provided to the Aussie was made from polycotton, which is known to be used in hospitals and is different from the usual hotel-quality linens.
What's worse is that some users on the forum said that the hotel usually has 100 per cent cotton sheets that feel soft and heavenly to touch – however, that was not the case for this irate Aussie.
The fuming hotel guest posted a picture of the low-quality sheet on Reddit, asking other users for help to explain why he received second-rate customer service in the popular hotel.
Eventually, other users explained to him that the hotel was probably used as a COVID-19 quarantine facility during the early months of the pandemic.
Once mandatory quarantines were no longer required, the facility became a normal hotel once again but the bedsheets were probably left there and got mixed in with the hotel's regular laundry.
"They're from NSW Healthshare," confirmed one user. "There's an RFID in there because they go through an industrialised laundry like Parramatta Linen Service and then get redistributed out to public health facilities such as hospitals within NSW."
"Looks like Meriton kept the hospital sheets," he added.
Have you been to any hotels in the past few months, folks? Did you have a similar experience with this guy?
Share your stories (and hotel recommendations too) with us in the comments!