Facial recognition trial at this tournament raises eyebrows, divides fans and experts

This event has long been a grand stage for showcasing the world's best tennis talent and the latest in event security and technology.

This year, the tournament introduced a new feature that caused quite a stir: facial recognition technology is being used en masse for the first time, and it's a change that has some attendees raising their eyebrows.

Implementing this technology comes from a controversy involving Bunnings Warehouse, which faced public backlash for trialling facial recognition technology in its stores.


Now, tennis fans wishing to experience the excitement of the Australian Open in person must agree to a new clause in the Grand Slam's terms and conditions.

By purchasing a ticket, they consent to be monitored by security cameras that may incorporate facial recognition technology, all in the name of 'security and patron safety.'


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Facial recognition technology was used for the first time at the Australian Open to enhance security and safety. Credit: Ilya Lukichev / iStock


Scott Taylor, a security and behavioural expert, spoke about the inevitable integration of such technology into our daily lives.

'People will jump up in arms about what's happening, but if this is going to make our lines faster, safer and more convenient, then I'm all for it,' he said.

Taylor's stance reflected a growing sentiment that, while controversial, facial recognition could streamline processes and enhance security.


The facial recognition software at the Open operates in two distinct ways.

Firstly, there's an opt-in system for attendees who prefer a speedy entry.

By uploading a photo to their Ticketmaster account, fans can breeze through express lanes, their faces serving as tickets.

Secondly, the technology monitors, detects, and addresses anti-social behaviour, ensuring a safe environment.

The terms and conditions of the Open are clear: the software may be used to identify and deny entry to individuals previously removed or barred from the event.


Moreover, attendees must also consent to storing personal information, including names, addresses, dates of birth, and photographs.

However, the founder of Praesidium Risk and Resilience offers some reassurance about how this data is stored.

Rather than keeping actual images, the system converts facial features into numerical codes.

'Imagine that while you're looking at the camera, it's getting your details...it converts that into a numerical code, and that's what is stored,' he explained.

Tennis Australia, the governing body of the Australian Open, has emphasised that patrons, players, and staff safety is their top priority.


A spokesperson stated, 'Facial recognition technology is used as part of the security monitoring and surveillance system at Melbourne Park for the Australian Open. It is used to enhance security and patron safety.'

It's a move that will reflect the delicate balance between embracing innovation and protecting individual rights.

In other news, Facial Recognition Payment Technology (FRPT) is gaining global popularity and is anticipated to arrive in Australia.

However, security and privacy concerns remain significant issues for Australians regarding its adoption as a payment method. You can read more about it here.
Key Takeaways

  • Facial recognition technology is being utilised for the first time at the Australian Open to enhance security and patron safety.
  • Consent to facial recognition is now part of the Australian Open's terms and conditions, which attendees must agree to.
  • The technology is being deployed opt-in for express lane entry and monitoring anti-social behaviour at the event.
  • Tennis Australia emphasises patron, player, and staff safety is their top priority, and facial recognition is part of their security monitoring at Melbourne Park.
What are your thoughts on this technological advancement? Are you comfortable with facial recognition being used for security purposes, or does it cross a line in terms of privacy? We'd love to hear your opinions in the comments below.
 
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I wouldx be very concerned having all that personal information stored along with my photo. It's rather pointless to say that the photo is converted to numerical codes so that I can feel safe with the storage. If they can convert it to these codes, then they can convert them back to pictures & so can scammers. The potential, then, is that scammers have my name, address, date of birth & photo. Wow!! What a scoop for them.
 
Don't like it at all. We are slowly being completely controlled like robots.Why can't people see this?
Dont see that at all… you still have the choice to be looked after by the system or go to work; to harm someone or not; to drink drive or not; to join civil unrest or not; to be radicalised or not; to live peacefully or not…
 
I think the problem is who has the info and how safe is it. Defence and high level government has been using it FR for years.
any body that traveled over seas has been scanned and their info saved.
with AI now it’s going to easy to convert numerical back to image, it’s something that’s going to stay.
one place facial recognition would / could be used is in hospitals, I personally know of a family that had brought a father in from overseas who was diagnosed with a heart condition that needed surgery, he could not afford it in the country he was from so came to Australia to have it done for free by using his brothers Medicare card.
this could save the government millions in funding to hospital, will make waiting times for surgery shorter.
There are so many places it could be used along these lines, I personally think it could save a lot of funds for governments and make it easier for the funds to help those who are entitled to it.
 
I think the problem is who has the info and how safe is it. Defence and high level government has been using it FR for years.
any body that traveled over seas has been scanned and their info saved.
with AI now it’s going to easy to convert numerical back to image, it’s something that’s going to stay.
one place facial recognition would / could be used is in hospitals, I personally know of a family that had brought a father in from overseas who was diagnosed with a heart condition that needed surgery, he could not afford it in the country he was from so came to Australia to have it done for free by using his brothers Medicare card.
this could save the government millions in funding to hospital, will make waiting times for surgery shorter.
There are so many places it could be used along these lines, I personally think it could save a lot of funds for governments and make it easier for the funds to help those who are entitled to it.
cheating helps australia?
 
What worries me the most is, how has this world has become so violent, is there really that many out of control incidents happening at tennis tournaments that this ridiculous and invasive technology has to be used? Technology is now running peoples lives, telling us what to do, monitoring our every move. Technology promotes violence like bullying and now it's being used to stop violence, what's next?
 
What worries me the most is, how has this world has become so violent, is there really that many out of control incidents happening at tennis tournaments that this ridiculous and invasive technology has to be used? Technology is now running peoples lives, telling us what to do, monitoring our every move. Technology promotes violence like bullying and now it's being used to stop violence, what's next?
Actually yes, disruptive individuals pushing their barrow and spoiling it for tennis spectators are increasingly trying to get their 15secs of notoriety on television.
 
Don't like it at all. We are slowly being completely controlled like robots.Why can't people see this?
People can see how this can be misused. I see that possibility quite clearly, but considering the state the world's in, I reluctantly agree with the use of facial recognition technology. It seems to me to be the lesser of two evils and I believe that's what many people think.
 
Actually yes, disruptive individuals pushing their barrow and spoiling it for tennis spectators are increasingly trying to get their 15secs of notoriety on television.
Yep, that's what would require facial recognition cameras which probably costs a fortune....really????
 
People can see how this can be misused. I see that possibility quite clearly, but considering the state the world's in, I reluctantly agree with the use of facial recognition technology. It seems to me to be the lesser of two evils and I believe that's what many people think.
Thats your opinion and of course you are at liberty to say what you think for now .
 

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