Facial recognition trial at this tournament raises eyebrows, divides fans and experts

This event has long been a grand stage for showcasing the world's best tennis talent and the latest in event security and technology.

This year, the tournament introduced a new feature that caused quite a stir: facial recognition technology is being used en masse for the first time, and it's a change that has some attendees raising their eyebrows.

Implementing this technology comes from a controversy involving Bunnings Warehouse, which faced public backlash for trialling facial recognition technology in its stores.


Now, tennis fans wishing to experience the excitement of the Australian Open in person must agree to a new clause in the Grand Slam's terms and conditions.

By purchasing a ticket, they consent to be monitored by security cameras that may incorporate facial recognition technology, all in the name of 'security and patron safety.'


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Facial recognition technology was used for the first time at the Australian Open to enhance security and safety. Credit: Ilya Lukichev / iStock


Scott Taylor, a security and behavioural expert, spoke about the inevitable integration of such technology into our daily lives.

'People will jump up in arms about what's happening, but if this is going to make our lines faster, safer and more convenient, then I'm all for it,' he said.

Taylor's stance reflected a growing sentiment that, while controversial, facial recognition could streamline processes and enhance security.


The facial recognition software at the Open operates in two distinct ways.

Firstly, there's an opt-in system for attendees who prefer a speedy entry.

By uploading a photo to their Ticketmaster account, fans can breeze through express lanes, their faces serving as tickets.

Secondly, the technology monitors, detects, and addresses anti-social behaviour, ensuring a safe environment.

The terms and conditions of the Open are clear: the software may be used to identify and deny entry to individuals previously removed or barred from the event.


Moreover, attendees must also consent to storing personal information, including names, addresses, dates of birth, and photographs.

However, the founder of Praesidium Risk and Resilience offers some reassurance about how this data is stored.

Rather than keeping actual images, the system converts facial features into numerical codes.

'Imagine that while you're looking at the camera, it's getting your details...it converts that into a numerical code, and that's what is stored,' he explained.

Tennis Australia, the governing body of the Australian Open, has emphasised that patrons, players, and staff safety is their top priority.


A spokesperson stated, 'Facial recognition technology is used as part of the security monitoring and surveillance system at Melbourne Park for the Australian Open. It is used to enhance security and patron safety.'

It's a move that will reflect the delicate balance between embracing innovation and protecting individual rights.

In other news, Facial Recognition Payment Technology (FRPT) is gaining global popularity and is anticipated to arrive in Australia.

However, security and privacy concerns remain significant issues for Australians regarding its adoption as a payment method. You can read more about it here.
Key Takeaways

  • Facial recognition technology is being utilised for the first time at the Australian Open to enhance security and patron safety.
  • Consent to facial recognition is now part of the Australian Open's terms and conditions, which attendees must agree to.
  • The technology is being deployed opt-in for express lane entry and monitoring anti-social behaviour at the event.
  • Tennis Australia emphasises patron, player, and staff safety is their top priority, and facial recognition is part of their security monitoring at Melbourne Park.
What are your thoughts on this technological advancement? Are you comfortable with facial recognition being used for security purposes, or does it cross a line in terms of privacy? We'd love to hear your opinions in the comments below.
 
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Don't like it at all. We are slowly being completely controlled like robots.Why can't people see this?
Don't you realise that all your information is already out there? Every time you enter a government facility you are monitored and every time you drive a road camera has your number plate details relating to your name, address, date of birth and licence number that is linked with the ATO, centrelink, police data base and every other government agency so facial recognition is the least we have to concern ourselves with. It is for our safety to recognise criminals in our midst as well as tracking possible terrorists.
 
Don't you realise that all your information is already out there? Every time you enter a government facility you are monitored and every time you drive a road camera has your number plate details relating to your name, address, date of birth and licence number that is linked with the ATO, centrelink, police data base and every other government agency so facial recognition is the least we have to concern ourselves with. It is for our safety to recognise criminals in our midst as well as tracking possible terrorists.
You are absolutely correct, however, the penalties for the misuse, unauthorised access to private information or blatantly lying about using technology for the safety of the community (ankle bracelet & drone monitoring of rapists & murderers released into the community recently) should be greatly increased for individuals, bureaucrats and politicians and not attributed to some faceless government department.
 
Don't like it at all. We are slowly being completely controlled like robots.Why can't people see this?
Innthe 1940,s traffic light was installed in our little town, my grandfather growled, they think we are stupid I know when to stop. So that was a. I don’t want. that turned into a great idea, times change.
 
Coming to a football ground near you.....not just Rugby or AFL, but SOCCER, now that last one might be kept very busy.:unsure::rolleyes:
 
What worries me the most is, how has this world has become so violent, is there really that many out of control incidents happening at tennis tournaments that this ridiculous and invasive technology has to be used? Technology is now running peoples lives, telling us what to do, monitoring our every move. Technology promotes violence like bullying and now it's being used to stop violence, what's next?
Nothing to do with violence. It's a no queueing, fast entry system. If you've CHOSEN to opt-in and SENT your photo when you purchased your ticket, you just walk through a designated area and are instantly admitted. No stopping.
I don't use shops self-service, but I see myself on every screen in use as I wait or walk on the other side.
 
Nothing to do with violence. It's a no queueing, fast entry system. If you've CHOSEN to opt-in and SENT your photo when you purchased your ticket, you just walk through a designated area and are instantly admitted. No stopping.
I don't use shops self-service, but I see myself on every screen in use as I wait or walk on the other side.
You really should read the article properly, it is also to monitor and detect anti social behaviour ensuring a safe environment.
Do you also have a mirror in every room of your house so you can see yourself??🤔
 
If everybody could be trusted or didn't need protection these devices probably wouldn't be used.
There is a lot of shoplifting at large places such as Bunnings and people who have been assaulted or abused in other ways. I'm not surprised they are using the camera parts of them at the Tennis. No doubt they will be used at other public events too - not just sports - to combat crime.......and trace missing peoples' movements
 
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Well let’s face it if it protects us from scammers and makes life easier for us we will have to put up with it. Like we now have remember countless passwords to just about access anything. Do we have a choice???
 

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