Did you know this Costco membership rule? A shopper shares their awkward experience!
By
VanessaC
- Replies 31
If you’ve ever been to Costco, you’ll know it’s a dreamland for shoppers who value quantity at a discounted price.
But as you’re about to find out, shopping at this up-and-coming retail giant isn’t all smooth sailing.
‘A little bit awkward’ at best as one shopper found out, and a complete disaster at worst if you're not mindful of certain rules.
Just ask Jo and her boyfriend Shamus, whose love of food and the thrill of unearthing a meticulous bargain led to their first Costco expedition as a couple.
For them, grocery shopping wasn’t just about the food, it was a tradition–a date of sorts–adorning a central part in their relationship.
Their regular Saturday shopping itinerary kicked off at ALDI, followed by a trip to either Coles or Woolworths—depending on which supermarket featured the most tempting specials—a quick visit to the local fruit market, and then a short journey back home. A visit to Costco, however, required a bit more planning.
Once they arrived at Costco, early in the afternoon, they were greeted by the chaotic car park and the lack of shopping carts.
As Jo navigated past the battery, clothes, and massive sacks of rice, they found themselves in the fresh produce section. In a matter of a few minutes, three items found their way into her mental shopping cart as they realized they didn’t have one.
Shamus ran to look for a cart that needed a $2 coin they found at the bottom of Jo’s bag.
While waiting for Shamus’s return, she thought of adding cinnamon buns and pre-packaged wraps and salads but brought her focus back on staples like eggs and potatoes.
Those who shop at Costco would know the gigantic size of their shopping carts–and Shamus and Jo’s were quickly filled.
They also added a rug to their haul that they thought would do a valiant job of camouflaging the carpet stains of their son’s room.
Jo had also just renewed her membership for $65 that day.
Upon arriving at the checkout, Shamus had some last-minute items he wanted to buy and ran off. He made it back in time and they decided to separate their items so they could pay for their own purchases.
In a twist of fate, they realised at the checkout that their understanding of Costco’s membership rule left a lot to be desired.
It all started when they heard a mother and daughter being told they couldn’t share a membership card because they lived in different locations, as per their driver's licenses.
Jo assumed that being a couple gave them a pass. But they, too, were told, in no uncertain terms, that their agreement to pay for their own purchases was not permitted. The only resolution was for her to pay for everything and for Shamus to pay her back later, or for Shamus to cough up for his own $65 membership.
Jo ended up paying for it all, and Shamus paid her back by filling up her car with petrol.
She said the entire thing was awkward as they were unable to keep their promise to pay for their own purchases.
‘I didn't remember Costco membership rules being this strict, but it seems they have changed since the discount retailer launched in Australia in 2009,’ Jo said.
Despite the mishap, the couple still believes that it is still worth scheduling a bimonthly or monthly trip to Costco to stock up on bulk purchases and avail of their bargains––provided you have a plan of action in place.
Jo’s experience—and a glance at Costco’s website, she said—led her to come up with the following realisations:
1. Daughters are not allowed to use their mother's membership cards;
2. Boyfriends are not allowed to use their girlfriend's membership cards;
3. A primary cardholder's spouse, domestic partner, or immediate family member over the age of 18 and living at the same address is entitled to a free household card;
4. You are allowed to bring up to two guests in the warehouse each time you shop. However, only the Costco member is allowed to purchase items;
5. All receipts and merchandise will be inspected before leaving the warehouse, this is to ensure that all members are correctly charged for the merchandise purchased;
6. Pets are not allowed in Costco stores.
So, on your next run to Costco, don’t forget to bring a valid membership, keep a $2 coin handy–and remember, always stick to your shopping list!
How often do you frequent Costco? Did you know about these rules? Let us know in the comments below!
But as you’re about to find out, shopping at this up-and-coming retail giant isn’t all smooth sailing.
‘A little bit awkward’ at best as one shopper found out, and a complete disaster at worst if you're not mindful of certain rules.
Just ask Jo and her boyfriend Shamus, whose love of food and the thrill of unearthing a meticulous bargain led to their first Costco expedition as a couple.
For them, grocery shopping wasn’t just about the food, it was a tradition–a date of sorts–adorning a central part in their relationship.
Their regular Saturday shopping itinerary kicked off at ALDI, followed by a trip to either Coles or Woolworths—depending on which supermarket featured the most tempting specials—a quick visit to the local fruit market, and then a short journey back home. A visit to Costco, however, required a bit more planning.
Once they arrived at Costco, early in the afternoon, they were greeted by the chaotic car park and the lack of shopping carts.
As Jo navigated past the battery, clothes, and massive sacks of rice, they found themselves in the fresh produce section. In a matter of a few minutes, three items found their way into her mental shopping cart as they realized they didn’t have one.
Shamus ran to look for a cart that needed a $2 coin they found at the bottom of Jo’s bag.
While waiting for Shamus’s return, she thought of adding cinnamon buns and pre-packaged wraps and salads but brought her focus back on staples like eggs and potatoes.
Those who shop at Costco would know the gigantic size of their shopping carts–and Shamus and Jo’s were quickly filled.
They also added a rug to their haul that they thought would do a valiant job of camouflaging the carpet stains of their son’s room.
Jo had also just renewed her membership for $65 that day.
Upon arriving at the checkout, Shamus had some last-minute items he wanted to buy and ran off. He made it back in time and they decided to separate their items so they could pay for their own purchases.
In a twist of fate, they realised at the checkout that their understanding of Costco’s membership rule left a lot to be desired.
It all started when they heard a mother and daughter being told they couldn’t share a membership card because they lived in different locations, as per their driver's licenses.
Jo assumed that being a couple gave them a pass. But they, too, were told, in no uncertain terms, that their agreement to pay for their own purchases was not permitted. The only resolution was for her to pay for everything and for Shamus to pay her back later, or for Shamus to cough up for his own $65 membership.
Jo ended up paying for it all, and Shamus paid her back by filling up her car with petrol.
She said the entire thing was awkward as they were unable to keep their promise to pay for their own purchases.
‘I didn't remember Costco membership rules being this strict, but it seems they have changed since the discount retailer launched in Australia in 2009,’ Jo said.
Despite the mishap, the couple still believes that it is still worth scheduling a bimonthly or monthly trip to Costco to stock up on bulk purchases and avail of their bargains––provided you have a plan of action in place.
Jo’s experience—and a glance at Costco’s website, she said—led her to come up with the following realisations:
1. Daughters are not allowed to use their mother's membership cards;
2. Boyfriends are not allowed to use their girlfriend's membership cards;
3. A primary cardholder's spouse, domestic partner, or immediate family member over the age of 18 and living at the same address is entitled to a free household card;
4. You are allowed to bring up to two guests in the warehouse each time you shop. However, only the Costco member is allowed to purchase items;
5. All receipts and merchandise will be inspected before leaving the warehouse, this is to ensure that all members are correctly charged for the merchandise purchased;
6. Pets are not allowed in Costco stores.
Key Takeaways
- A couple's trip to Costco was met with confusion over the membership rules.
- Rules dictate that membership cards cannot be shared between family members or couples who don't live at the same address.
- Only the primary cardholder's spouse, domestic partner, or immediate family member over the age of 18 and living at the same address is eligible for a free household card.
- Despite the strict rules, they still find Costco to be worth its membership due to the bulk purchases and bargains but suggest shoppers arrive with a plan and a list of needed items.
How often do you frequent Costco? Did you know about these rules? Let us know in the comments below!