Did These Supermarket Giants Exploit Their Workers?
While you fill your cart at the local supermarket, it's worth considering the individuals who work diligently behind the scenes to ensure the shelves are stocked and the checkout queues keep moving.
Unfortunately, for some workers at major supermarket chains like Coles and Woolworths, their story is marred by allegations of labour exploitation and underpayment, which are hard to overlook.
Class action lawsuits can bring about significant change. By allowing a group of individuals who have been similarly affected to join forces in a single legal action, these lawsuits can hold companies accountable for alleged wrongdoing.
In the case of Coles and Woolworths, two major supermarket chains with substantial profits, the accusations of underpayment towards their workers are deeply concerning.
It raises questions about fair employment practices and the treatment of employees who play a significant role in the success of these companies.
Working in the retail industry can be demanding, with long hours, weekend work, and customer service.
This is why in Australia, we have the General Retail Industry Award, which sets minimum pay rates and working conditions in retail to protect workers' rights.
However, workers like Maria and Cameron claim that their rights were trampled underfoot, resulting in a loss of their hard-earned money and precious time.
Maria, a single mother of two, is one of the individuals pursuing Coles in the class action lawsuit.
She shared her experience of working a staggering amount of unpaid overtime, leaving her sleep-deprived and reliant on energy drinks to get through the day.
Maria shared, ‘I should have been spending that time with my kids, enjoying it with them. Coles took that away from me.’
Cameron, a father and a former night manager at Woolworths, adds to this troubling picture. He alleged he worked tirelessly for the company, often working far beyond his paid hours to get the job done.
Cameron stated, ‘As manager, I would always be there first. My team would work between the hours of 9 pm and 6 am. I was always there first, dealing with rostering issues, setting up the store room and setting up the load for the night.’
‘The reality is that we were never really given sufficient staffing levels to put those loads away, so it was a fast-paced environment to work in, and in order to complete the tasks, I had to work the extra hours. So basically, I was getting paid for eight hours a night when I was actually working 11 hours a night.’ he added.
In this case against Coles and Woolworths, Rory Markham from Adero Law is championing the workers' cause.
'I hope that Cameron and Maria get vindicated. They should never have put up with the underpayments that went on year after year in our major supermarkets.’ said Markham.
In response to the allegations, Coles and Woolworths acknowledged the situation, expressing a commitment to pay their team members correctly. They both look forward to the clarity these court proceedings will bring.
Coles shared in a statement:
We know how hard our team members work and are committed to paying them correctly. The underpayment of any team member is something we deeply regret, and we apologise unreservedly to those who were affected.
We conducted a comprehensive review in 2020 and worked quickly to rectify the issue. Since then, we have put new processes and measures in place to help ensure this doesn't happen again and continue to work hard to improve and to get this right.
There are many complexities to the General Retail Industry Award, and we look forward to the clarity these court proceedings will bring.
As the matter is before the court, we cannot comment further.
Woolworths said in a statement:
Woolworths self-reported its failure to pay salaried store team members in full compliance with the General Retail Industry Award in October 2019. Woolworths apologised unreservedly to the team members affected and has since carried out an extensive remediation program for those team members.
Each of the specific matters about which questions have been asked has been the subject of evidence in the Federal Court proceedings. As Mr Baker's claim is currently before the Court, it is not appropriate for Woolworths to make any further comment.
The outcome of these lawsuits could have ripple effects throughout the retail sector and even beyond, potentially setting a precedent for other companies to treat their workers fairly.
It could empower workers to take a stronger stance against suspected exploitation, fostering a better working environment.
Let's hope this serves as a reminder that everyone deserves fair compensation for their labour, no matter how large the corporation.
Members, how do you feel about the troubling allegations of labour exploitation and underpayment at major supermarket chains? Share your thoughts with us in the comments section below.
Unfortunately, for some workers at major supermarket chains like Coles and Woolworths, their story is marred by allegations of labour exploitation and underpayment, which are hard to overlook.
Class action lawsuits can bring about significant change. By allowing a group of individuals who have been similarly affected to join forces in a single legal action, these lawsuits can hold companies accountable for alleged wrongdoing.
In the case of Coles and Woolworths, two major supermarket chains with substantial profits, the accusations of underpayment towards their workers are deeply concerning.
It raises questions about fair employment practices and the treatment of employees who play a significant role in the success of these companies.
Working in the retail industry can be demanding, with long hours, weekend work, and customer service.
This is why in Australia, we have the General Retail Industry Award, which sets minimum pay rates and working conditions in retail to protect workers' rights.
However, workers like Maria and Cameron claim that their rights were trampled underfoot, resulting in a loss of their hard-earned money and precious time.
Maria, a single mother of two, is one of the individuals pursuing Coles in the class action lawsuit.
She shared her experience of working a staggering amount of unpaid overtime, leaving her sleep-deprived and reliant on energy drinks to get through the day.
Maria shared, ‘I should have been spending that time with my kids, enjoying it with them. Coles took that away from me.’
Cameron, a father and a former night manager at Woolworths, adds to this troubling picture. He alleged he worked tirelessly for the company, often working far beyond his paid hours to get the job done.
Cameron stated, ‘As manager, I would always be there first. My team would work between the hours of 9 pm and 6 am. I was always there first, dealing with rostering issues, setting up the store room and setting up the load for the night.’
‘The reality is that we were never really given sufficient staffing levels to put those loads away, so it was a fast-paced environment to work in, and in order to complete the tasks, I had to work the extra hours. So basically, I was getting paid for eight hours a night when I was actually working 11 hours a night.’ he added.
In this case against Coles and Woolworths, Rory Markham from Adero Law is championing the workers' cause.
'I hope that Cameron and Maria get vindicated. They should never have put up with the underpayments that went on year after year in our major supermarkets.’ said Markham.
In response to the allegations, Coles and Woolworths acknowledged the situation, expressing a commitment to pay their team members correctly. They both look forward to the clarity these court proceedings will bring.
Coles shared in a statement:
We know how hard our team members work and are committed to paying them correctly. The underpayment of any team member is something we deeply regret, and we apologise unreservedly to those who were affected.
We conducted a comprehensive review in 2020 and worked quickly to rectify the issue. Since then, we have put new processes and measures in place to help ensure this doesn't happen again and continue to work hard to improve and to get this right.
There are many complexities to the General Retail Industry Award, and we look forward to the clarity these court proceedings will bring.
As the matter is before the court, we cannot comment further.
Woolworths said in a statement:
Woolworths self-reported its failure to pay salaried store team members in full compliance with the General Retail Industry Award in October 2019. Woolworths apologised unreservedly to the team members affected and has since carried out an extensive remediation program for those team members.
Each of the specific matters about which questions have been asked has been the subject of evidence in the Federal Court proceedings. As Mr Baker's claim is currently before the Court, it is not appropriate for Woolworths to make any further comment.
Key Takeaways
- Supermarket giants Coles and Woolworths are accused of underpaying staff, with class action lawsuits underway.
- Single mum Maria, part of the action against Coles, claims she continually worked unpaid overtime, resulting in significant personal distress.
- Another participant in the class action, Cameron, accused Woolworths of unfair treatment, long after-work hours, and alleged underpayment.
- Both supermarkets have issued statements expressing regret for any underpayment and emphasising their commitment to correctly paying their staff, but the matter is currently before the courts.
The outcome of these lawsuits could have ripple effects throughout the retail sector and even beyond, potentially setting a precedent for other companies to treat their workers fairly.
It could empower workers to take a stronger stance against suspected exploitation, fostering a better working environment.
Let's hope this serves as a reminder that everyone deserves fair compensation for their labour, no matter how large the corporation.
Members, how do you feel about the troubling allegations of labour exploitation and underpayment at major supermarket chains? Share your thoughts with us in the comments section below.