'Card only!': Nandos' new policy puts restaurant in hot grill
By
Danielle F.
- Replies 45
In the digital age, people have more options for paying for their meals.
However, some options may be questionable for its functionality and reliability.
One major fast-food chain announced an unexpected move and brought a kick of spice into the conversation.
Nandos, a popular peri-peri chicken restaurant, took a bold step by going fully cashless at all of their establishments.
The decision caught the public's attention after a social media user posted a photo of a sign from a bustling Nandos outlet.
The sign read:
'We're card only! Sorry, guess we're part of the New World Order now. Just kidding, card payments mean we spend less time counting coins and more time perfecting your chicken.'
According to Nandos' official website, the restaurant accepts 'all major credit cards, Paypal, Google Pay, and Apple Pay for online orders' but does not mention cash as an option.
Since then, the Nandos customer base has been divided by this decision.
Some disgruntled patrons expressed their dissatisfaction with the policy.
'Ah well, see ya later, alligator,' one comment read.
'Good to know. Will spend my cash elsewhere,' another wrote.
'It's really easy; just walk straight back out and find a good local business with a decent owner and staff who is open to all forms of remuneration,' a third suggested.
'So what you're saying is I can't get $20 out at the servo, blame high prices and use that 20 to have some cheeky Nandos without the missus knowing. Well, you've lost a customer!'
'Nah, I'm with the seniors on this one, f*** cashless,' a fourth lamented.
On the flip side, some customers supported the restaurant's move.
'Can't recall the last time I used cash,' one said.
'It's immensely preferable to cash only in my opinion, but to each their own,' another wrote.
One pointed out the move's safety and hygiene advantages.
'Not only does it make you vulnerable to being robbed... it's also so dirty! For card payments, you don't have to touch anything mauled and kept in old pockets or wallets,' a third commented.
'As someone who had to count $10,000 cash at the start and end of every shift earlier in his career, thank goodness,' a fourth added.
Nandos employees chimed in on the discussion and shared their experiences with the policy.
'I worked at Nandos for eight months, and I swear people have always lost their minds about it,' one worker commented.
Another, with 18 months at the chain, confirmed that Nandos had been card-only.
'It is annoying when customers try to complain or scold me for it, though. Not much I can do about it—I wasn't even there when the decision was made.'
Nandos confirmed in 2020 that the shift to a cashless system was a response to the COVID-19 pandemic.
'Like many food businesses, we've moved to cashless payments to limit the handling of money in our restaurants,' the company stated.
'This supports our heightened hygiene protocols in the wake of COVID-19 and is an extra measure to protect our customers and staff.'
The restaurant's transition to cashless transactions was a heated discussion on social media.
SDC member @Elvenwishes shared their sentiment: 'Nandos in my area do not accept cash anymore; it is all card. So too bad if you don't have enough funds on your card to pay for your food. Also, what happens when the EFTPOS goes down, and you have no cash to pay for your shopping? You just have to leave it in the shop.'
Several restaurants have embraced the cashless lifestyle as well.
In previous news, KFC was the first major fast-food chain to go cashless in Australia.
However, competitors like McDonald's, Hungry Jacks, Domino's, and Red Rooster continue to accept cash and have no plans to fully transition to cashless payments.
What are your thoughts on the cashless movement? Share your experiences and opinions in the comments below.
However, some options may be questionable for its functionality and reliability.
One major fast-food chain announced an unexpected move and brought a kick of spice into the conversation.
Nandos, a popular peri-peri chicken restaurant, took a bold step by going fully cashless at all of their establishments.
The decision caught the public's attention after a social media user posted a photo of a sign from a bustling Nandos outlet.
The sign read:
'We're card only! Sorry, guess we're part of the New World Order now. Just kidding, card payments mean we spend less time counting coins and more time perfecting your chicken.'
According to Nandos' official website, the restaurant accepts 'all major credit cards, Paypal, Google Pay, and Apple Pay for online orders' but does not mention cash as an option.
Since then, the Nandos customer base has been divided by this decision.
Some disgruntled patrons expressed their dissatisfaction with the policy.
'Ah well, see ya later, alligator,' one comment read.
'Good to know. Will spend my cash elsewhere,' another wrote.
'It's really easy; just walk straight back out and find a good local business with a decent owner and staff who is open to all forms of remuneration,' a third suggested.
'So what you're saying is I can't get $20 out at the servo, blame high prices and use that 20 to have some cheeky Nandos without the missus knowing. Well, you've lost a customer!'
'Nah, I'm with the seniors on this one, f*** cashless,' a fourth lamented.
On the flip side, some customers supported the restaurant's move.
'Can't recall the last time I used cash,' one said.
'It's immensely preferable to cash only in my opinion, but to each their own,' another wrote.
One pointed out the move's safety and hygiene advantages.
'Not only does it make you vulnerable to being robbed... it's also so dirty! For card payments, you don't have to touch anything mauled and kept in old pockets or wallets,' a third commented.
'As someone who had to count $10,000 cash at the start and end of every shift earlier in his career, thank goodness,' a fourth added.
Nandos employees chimed in on the discussion and shared their experiences with the policy.
'I worked at Nandos for eight months, and I swear people have always lost their minds about it,' one worker commented.
Another, with 18 months at the chain, confirmed that Nandos had been card-only.
'It is annoying when customers try to complain or scold me for it, though. Not much I can do about it—I wasn't even there when the decision was made.'
Nandos confirmed in 2020 that the shift to a cashless system was a response to the COVID-19 pandemic.
'Like many food businesses, we've moved to cashless payments to limit the handling of money in our restaurants,' the company stated.
'This supports our heightened hygiene protocols in the wake of COVID-19 and is an extra measure to protect our customers and staff.'
The restaurant's transition to cashless transactions was a heated discussion on social media.
SDC member @Elvenwishes shared their sentiment: 'Nandos in my area do not accept cash anymore; it is all card. So too bad if you don't have enough funds on your card to pay for your food. Also, what happens when the EFTPOS goes down, and you have no cash to pay for your shopping? You just have to leave it in the shop.'
Several restaurants have embraced the cashless lifestyle as well.
In previous news, KFC was the first major fast-food chain to go cashless in Australia.
However, competitors like McDonald's, Hungry Jacks, Domino's, and Red Rooster continue to accept cash and have no plans to fully transition to cashless payments.
Key Takeaways
- Nandos, a major fast-food chain in Australia, opted for a cashless policy by only accepting card payments at its restaurants and online orders.
- The decision sparked an online debate as some customers vowed to take their business elsewhere; others supported the move for convenience and safety reasons.
- Some Nandos workers reported negative feedback from customers who were unhappy with the cashless system.
- The company confirmed in 2020 that the decision to go cashless was due to the COVID-19 pandemic's hygiene protocols.