Banks face pressure to adjust practices amid new regulations on debit card surcharges

In the age of digital transactions, where the convenience of tapping a card has become second nature, Australians have been increasingly burdened by the pesky addition of card surcharges.

These small fees, often tacked onto purchases when using a debit card, can add up quickly, leaving many consumers feeling nickel-and-dimed.

But there's good news on the horizon for shoppers who are tired of these extra charges eating into their budgets.


The federal government has announced a bold move to ban debit card surcharges starting 1 January 2026.

This initiative is part of a broader effort to protect consumers from what many consider to be unfair financial practices.

Assistant Treasurer Stephen Jones has highlighted the impact of these surcharges.


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Debit card surcharges are set to be banned by the federal government by early 2026, pending a Reserve Bank review. Credit: Shutterstock


‘It might seem like a small charge every time you tap and go, but it punches a big hole in your wallet at the end of the year when you add up all those fees,’ he said.

While payment service providers and banks save on costs associated with handling cash, those savings aren't reflected in the fees charged to small businesses or consumers.

This can burden smaller retailers, who may face higher transaction fees that cut their margins.


The decision to target card surcharges comes as the Reserve Bank of Australia (RBA) conducts a comprehensive review of the payments system.

This review is expected to illuminate the extent of surcharges across the country and provide a clearer picture of their economic impact.

While the exact figures of how much Australians pay in debit card surcharges each year remain unclear, the consensus is that the cumulative effect is significant.

As we await the findings of the RBA's review, the government's announcement serves as a stern warning to banks and payment service providers.

‘Clearly, there's excessive charging going on here [and] we want to get to the bottom of it.’ Jones exclaimed.


The government's proactive stance reflects its commitment to ensuring a fairer and more transparent financial landscape for all Australians.

If the ban goes into effect as planned, you can look forward to a future where the price you see is the price you pay without the unwelcome surprise of additional fees at checkout.

‘We're sending a signal both to the bank and to the card payment providers that the government is willing to move unless they change their behaviour.’ he added.

However, it's important to note that while the ban is set to target debit card surcharges, credit card fees may still apply.

Providers often justify these fees due to the rewards and benefits of credit card use.

As such, consumers must remain vigilant and consider the cost-benefit analysis of using credit versus debit for their purchases.


In other news, a Reserve Bank of Australia report reveals that card surcharges on in-person payments have risen by 77.5 per cent since 2019.

Consumers are showing greater acceptance of these surcharges despite the increased costs, with fewer actively avoiding merchants that impose them compared to previous years. You can read more about it here.
Key Takeaways
  • The federal government has announced its intention to ban debit card surcharges by the start of 2026, pending a Reserve Bank review.
  • Assistant Treasurer Stephen Jones has highlighted that debit card surcharges can significantly impact consumers financially.
  • How much Australians are charged in debit card surcharges annually is still being determined.
  • The government warned banks and payment service providers to cease 'excessive' surcharges or face regulatory action.
Have card surcharges been a thorn in your side? Are you looking forward to the proposed changes? Share your experiences and opinions in the comments below.
 

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Why is it that proposals like this one , one has to wait 1 year and a bit to put in to action ?? Why 🙃🙃🤔🤔🤔??? Why can't it be done immediately and make people happy ! Isn't it enough that in this day and age we buy lots on line , and payment takes seconds to come out of your account but if one requires a refund it can take up to 10 days to be back in one's account 🙃🤔🤔🤔. Hehehe your hard earned , or pension or just your plai $$$ are lining the pockets of Government and Bloody GREEDY BANKS 😠😠😡😡🤬🤬🤬🤬 true💯💯💯 Enough WAKE UP PEOPLE THINK HOW ALL OF THIS IS GOING TO EFFECT OUR KIDS FUTURE GENERATIONS 💔💔😢❤️❤️❤️ . Don't be scared stand up for your rights !!!
PS , only my opinion 😜🌍🌎🌏💜🤲🙌🙏☮️🌹
 
Why does it take so long to eliminate or reduce fees, if fees are increased it's done in days.
How about looking at ATM fees as well. If your not a customer of the banks you can be charged $2.50 or more for using their ATM. The nearest ATM for me is 60 kilometres away and that's not my bank. If l want to use my bank ATM it's a round trip of 260 kilometres, thats a day of travel.
 
when you consider that your Bank issued Debit card is linked to your transaction or savings account you are actually paying a fee to use your own money when using your debit card to pay for purchases in store, how is this Ok
When I was growing up my gran said you look after the pennies and the pounds will look after themselves bank is proving so sly and unethical but everything costs even using your own money
 
I am perfectly happy to pay charges for using my credit card, as i am gaining time, but I am becoming increasingly frustrated when being charged for using my debit card, which immediately comes out of my personal account. I don't carry hundreds of dollars cash but I use cash now more than i have in recent years. It concerns me that the charges will be waived until cash is a thing of the past then BAM.... charges everywhere!
 
Clearly the government is worried about the election.

So they are making a 'promise' entirely dependent on the people voting them back in, but with an implementation date so distant that they have plenty of time for them to change their minds.

Let's get the ALBOtross off our necks.
 
All talk.
Just like they were going to make it illegal for companies “not to accept cash”.
All big talk and nothing has happened.
Sick of the promises big mouth Albanese makes then nothing eventuates.
Since when did the government say they were going to do this?
The law clearly states, whether we like it or not, that the seller sets the conditions of sale, as long as they advise before sale.
If we don't like it we can walk and shop elsewhere, which is exactly what I do.
You seem to think there is a government conspiracy under every rock and if you can't find one you just dream them up.
I know it's been said before, but if you swipe your debit card and press savings you usually don't get charged a surcharge. Don't tap your debit card.
 
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reward cards should be next ,as for rewards they add an annual charge (seperate from the usage ) to accomodate the benefit of points/rewards. the other charges as on each purchase should be removed as they benefit the seller more than the buyer. eg.the money is in their bank before the customer has left the store,nil cash handling /theft/ insurance/simplified accounting etc, these costs are an enormous saving for a business, not to mention that not having any funds still makes a ready customer and they usually spend more when its credit
 
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Yes, I agree. Although the pre-election “promises” are announced by any politician.
True and some have core & non-core promises.

But Albo is noted for him, and his colleagues, repeating the same promise 97 times, and when pushed giving a delivery date beyond the next election.

Only to immediately focus all his parties attention on something that he never mentioned once before he was elected.

Then he claimed that the promise was someone else's idea and was unable to be met because of events beyond his control.

Events that happened before the election, but hadn't stopped him from repeating the promise at the time.
 
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Since when did the government say they were going to do this?
The law clearly states, whether we like it or not, that the seller sets the conditions of sale, as long as they advise before sale.
If we don't like it we can walk and shop elsewhere, which is exactly what I do.
You seem to think there is a government conspiracy under every rock and if you can't find one you just dream them up.
I know it's been said before, but if you swipe your debit card and press savings you usually don't get charged a surcharge. Don't tap your debit card.
yes your right for the short time like now, but the united force of ALL the shops setting the rules removes the power of being a customer. The real problem will rear its ugly head when they want to remove the cash option...wait and see as for the law commerce always gets around it
 
Why is it that proposals like this one , one has to wait 1 year and a bit to put in to action ?? Why 🙃🙃🤔🤔🤔??? Why can't it be done immediately and make people happy ! Isn't it enough that in this day and age we buy lots on line , and payment takes seconds to come out of your account but if one requires a refund it can take up to 10 days to be back in one's account 🙃🤔🤔🤔. Hehehe your hard earned , or pension or just your plai $$$ are lining the pockets of Government and Bloody GREEDY BANKS 😠😠😡😡🤬🤬🤬🤬 true💯💯💯 Enough WAKE UP PEOPLE THINK HOW ALL OF THIS IS GOING TO EFFECT OUR KIDS FUTURE GENERATIONS 💔💔😢❤️❤️❤️ . Don't be scared stand up for your rights !!!
PS , only my opinion 😜🌍🌎🌏💜🤲🙌🙏☮️🌹
Because they need time to find another greedy way of taking your money - most likely raise bank fees somewhere else to compensate! Paying bank fees for holding your money, then more fees for taking it out, then another fee for using it! 🤑🤑🤑🤮🤮🤮
 
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