Australians Outraged: The $4,000 Cruise Ticket Scam That Could Trap You Next!

Imagine the excitement of booking a cruise to explore the idyllic islands of the Pacific, only to discover that your much-anticipated adventure is nothing more than a round trip to your own backyard. This is the unfortunate reality for a group of Brisbane neighbours who found themselves caught in a cruising conundrum that has left them both frustrated and financially strained.


David, Terry, and their wives, Sandra and Laree, had been eagerly awaiting their vacation, a chance to unwind and indulge in the tropical paradise of the Pacific Islands. They had shelled out a hefty $4,000 for the experience, not including the additional costs of flights to and from Sydney, where they were set to embark on the Carnival Luminosa. However, their dreams of island hopping were dashed when they learned that their itinerary had been drastically altered due to ongoing unrest in the Pacific, rerouting them back to Brisbane—their point of origin.


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Two senior couples felt they were scammed by Carnival Luminosa. Image Credit: Wikipedia


The original plan, as advertised by Choose Your Cruise, promised an eight-night journey with stops at three New Caledonian ports, complete with a backdrop of white sandy beaches and crystal-clear waters. Instead, the group will now be taking a scenic cruise around Willis Island before heading back to Sydney, with a pit stop in Brisbane that seems more like a cruel joke than a vacation highlight.


Terry's sarcastic quip to A Current Affair, 'Maybe we'll come home, catch a taxi, and do the washing, and go back to the port in the afternoon,' captures the absurdity of the situation. It's a sentiment echoed by David, who expressed his disappointment at not being able to visit any of the South Sea Islands they had been promised.

The 'Flashback' package, which initially lured in customers with the allure of tropical getaways and musical acts from the '80s and '90s, including Human Nature and Marcia Hines, has now been reduced to a coastal cruise with no exotic destinations in sight. Despite the significant change in plans, Choose Your Cruise has refused to offer refunds or credits, instead opting to ramp up the onboard entertainment and offer a $50 voucher as a consolation prize.

The company's statement to A Current Affair attempts to justify the decision, citing the limited availability of ports in the South Pacific and the need to maintain the integrity of the entertainment program. However, this explanation provides little comfort to those who feel they've been misled and left out of pocket.


This cautionary tale serves as a stark reminder to all prospective cruisers to be vigilant when booking their trips. It's essential to read the fine print, understand the terms and conditions, and be aware of the potential for last-minute changes that could turn your dream vacation into a disappointing detour.

For our members here at the Seniors Discount Club, we understand that a cruise is often a once-in-a-lifetime experience, and we want to ensure that your hard-earned money is spent on a trip that meets, if not exceeds, your expectations. We recommend thoroughly researching cruise companies, seeking out reviews from past passengers, and considering travel insurance that covers cancellations and itinerary changes.
Key Takeaways

  • A group of Brisbane residents accidentally bought $4,000 cruise tickets that will effectively take them back to their home city, resulting in frustration.
  • The original itinerary for the cruise was changed due to civil unrest in the Pacific, leading to a lacklustre cruising experience with no exotic island stops.
  • Despite the altered plans, Choose Your Cruise will not offer refunds or credits but is enhancing the onboard entertainment as compensation.
  • Passengers will receive a $50 voucher to use on the ship, and the company has added more entertainment to the lineup to improve the experience.
Have you ever experienced a similar situation with a cruise or holiday package? How did you handle the disappointment and financial loss? Share your stories with us in the comments below, and let's help each other avoid these costly pitfalls in the future.
 
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I know of a few people that had something similar happen to them because of Cyclones up near Noumea. They flew to Sydney from Brisbane went to Cairns and spent a few nights there and then visited Queensland ports on the way back to Sydney so they could catch their flight home. I know I would be a bit pi***d off it it happened to me
 
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