Are you making this common mistake that got me kicked out of my GP’s office in just 6 minutes?

Visiting the doctor is rarely anyone’s idea of a good time. You’re already feeling under the weather, you’ve probably waited longer than you’d like in a stuffy waiting room, and by the time you finally get called in, you’re hoping for a bit of care and attention—maybe even a friendly chat. But what happens when your appointment is over almost as soon as it begins?

That’s exactly what happened to one Sydney patient, who recently shared their experience online after being shown the door by their GP just six minutes into the consultation. The reason? They brought a list of issues to discuss—something many of us have done, especially when we haven’t seen the doctor in a while.



A Quick Visit Turns Sour

The patient, a 19-year-old who’s been seeing the same GP for 15 years, arrived with their dad and a list of five minor concerns. But before they could get through their list, the doctor abruptly cut them off: ‘You can't just come in here after 11 months and ask me everything. You need to come here more often. A standard session is 6 minutes. I need to go somewhere now.’


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A teenager was kicked out by their GP just 6 minutes into the consultation. Credit: Online Marketing / Unsplash


At first, the patient thought it was a joke—surely, a standard appointment would last at least 10 minutes? But the doctor was serious, and the consultation ended then and there. To add insult to injury, the patient later discovered that the clinic’s standard appointment time was actually 15 minutes, not six.

This wasn’t the first time the family had felt short-changed. On a previous visit, the GP charged them for two sessions after the patient’s dad asked a quick question about his own health—despite the question taking just 10 seconds.

The Great GP Time Debate



The story struck a nerve online, with many people expressing outrage at the doctor’s behaviour. ‘Time for a new doctor. 6 minutes is not at all adequate,’ one commenter wrote. Others shared their own frustrations: ‘The GP time slots are a joke. I walk into mine, I wait 30 minutes, I’m running 5 minutes late and they cancelled my appointment.’

Most agreed that six minutes is barely enough time to say hello, let alone discuss multiple health concerns. Standard appointments, they said, should be at least 10–15 minutes, with longer slots available for more complex issues.

But not everyone was on the patient’s side. Some pointed out that expecting to cover five issues in a standard appointment is unrealistic. ‘Most clinics will give you a guide that a standard appointment is for 1–2 issues only. You will need a long appointment for multiple issues,’ one person explained.



Why Are Appointments So Short?

It’s a question many of us have asked, especially as GP wait times seem to get longer and appointments feel shorter. The reality is that GPs are under increasing pressure, with packed schedules and a growing list of administrative tasks. The time you spend in the room is just part of the story—doctors also need to review your medical history, write up notes, and handle paperwork before and after your visit.

If every patient booked a standard appointment but brought a laundry list of concerns, the whole day’s schedule could be thrown out of whack. That’s why many clinics recommend booking a ‘long consult’ if you have more than one or two issues to discuss.



How to Get the Most Out of Your GP Visit

So, what can you do to avoid being rushed out the door? Here are a few tips:

1. Book the Right Appointment:
If you have several issues to discuss, ask for a long appointment when you book. Most clinics are happy to accommodate, and it means your doctor can give you the time you need.
2. Prioritise Your Concerns: If you can’t get a long appointment, make a list and focus on the most urgent issues first. You can always book a follow-up for less pressing matters.
3. Be Upfront: Let your GP know at the start of the appointment how many things you’d like to discuss. They can help you decide what’s most important to cover in the time available.
4. Know Your Rights: If you feel you’ve been treated unfairly or charged incorrectly, don’t be afraid to speak up. Ask the receptionist or practice manager for clarification.



The Bigger Picture: GP Access in Australia

It’s no secret that Australia’s healthcare system is under strain. Bulk billing is becoming less common, out-of-pocket costs are rising, and many GPs are stretched thin. For older Australians, especially those managing chronic conditions, these changes can make it harder to get the care you need.

If you’re finding it difficult to get a timely or thorough appointment, you’re not alone. It might be worth shopping around for a new GP who better suits your needs—or even considering telehealth options for less urgent issues.



Your Turn: Have Your Say!

Key Takeaways
  • A Sydney teenager was kicked out of their GP appointment after only six minutes when trying to discuss multiple health issues, despite expecting a standard 15-minute session.
  • The doctor told the patient they should have booked a longer appointment for multiple concerns, which sparked debate on social media about fair appointment lengths and expectations.
  • Many commenters felt six minutes was far too short for a standard consult, with most standard appointments in Australia usually expected to be 10-15 minutes, and longer sessions available for complex cases.
  • Some people pointed out that it’s common practice for clinics to suggest booking a long consult for more than one or two issues, emphasising the need for patients to plan ahead to ensure enough time with their GP.

Have you ever felt rushed during a GP appointment? Do you think appointment times are too short these days? Or have you found a doctor who always takes the time to listen? We’d love to hear your stories and tips—share your experiences in the comments below and let’s help each other get the care we deserve!

READ MORE: Medicare urgent care clinics spark debate: Game-changing fix or temporary cover-up?
 

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Good luck in shopping around. In my town we have one GP & he/she usually stays for a year (or 2 at the most), then we are without a GP for the next year or 2. So, many travel 45-50kms to the next town to maintain a regular GP. But then, there are only 2 practices in that town. One has ony 1 doctor, the other has 2 or 3 doctors depending on how long they stay in a country town. Both of these practices regularly close their books for weeks/months at a time & recommend people needing care drive to the next town - more than 100kms away.
 
I've been having telephone consultations with my GP for 3 years. Every consultation was an average of less than 5 mins!
When I was asked about a problem and replied, I rarely got feedback.
When I mentioned a problem, more than 50% of the time it was ignored.
TG, I recently changed to another GP!
 
This is the Medicare model of health care. I used to work in the health industry and was reliably informed that general practitioners in a bulk billing practice need to see 95 clients per shift. We have also moved to a specialising model of health care. Something wrong with your toe, 1 consultation. Sore shoulder, new appointment to capitalise on Medicare. I had one GP for 40 years. He delivered my children. He walked and helped me through cervical cancer. He dropped everything and cared for me when I had a child killed. This was all before Medicare. It may be a universal system but it took the care out of Medicine.
 
I went over the 10 mins once by 2 minutes and was charged for a long consult. Dont think I have ever been told in any clinic of what constitutes a normal time slot. There are fewer and fewer doctors in my area, and no late after 5pm nor weekends which they used to be. When I worked, stopped 8 months ago, it was almost impossible to see a doctor within an 8:30-5 clinic day My clinic now has 5 doctors and 13 years ago it had 8, with at least 5 on duty on any one day. However I think they are the only clinic that does any bulk billing for those with cards, which I will get shortly. And most practices don't take new clients. I believe within 15 mins from home there are about 10 practices.
 
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Do yourself a favour. Avoid quick bulk billing visits. Doctors get paid around $38.00 for a standard consultation. A good doctor, will charge more, but you will get your issues resolved sooner. A good doctor charges around $100 per standard consultation, but you get what you pay for. Definitely have a list of concerns written down, and book a long consultation. It’s more expensive, but your health is worth it. Ask around, and find yourself a reputable doctor, and get your file transferred from your previous clinic, by signing a waiver. Your health comes first. Gez Abel.
 
This is the Medicare model of health care. I used to work in the health industry and was reliably informed that general practitioners in a bulk billing practice need to see 95 clients per shift. We have also moved to a specialising model of health care. Something wrong with your toe, 1 consultation. Sore shoulder, new appointment to capitalise on Medicare. I had one GP for 40 years. He delivered my children. He walked and helped me through cervical cancer. He dropped everything and cared for me when I had a child killed. This was all before Medicare. It may be a universal system but it took the care out of Medicine.
I'm a retired nurse and medical practice manager. I couldn't agree with you more. The standard of care has certainly dropped. Like any other business, it's all about profits. Gone are the days of the family doctor - these days, I can barely understand what my GP is saying, as English is not their first language.
 
My mum and I have a great doctor. She always runs late but spends time with her patients. I always book the last appointment for my mum (101) and always go over. The practice she works for all the other doctors have 10 mins appointments, hers are 20 mins. She has been our doctor for approx. 10 years the doctor prior also took time with his patients. Luckily both of us, been pensioners, are bulk billed.
 
Despite both being pensioners turning 80 this year and 12 year patients at the surgery we attend, we're not bulk billed. Apparently they only bulk bill patients from the age of 80, so it's not far away for us. However we don't really understand why the practice doesn't bulk bill in view of the extra rebate given by Medicare.
 
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There is another expectation to consider.
Most GPs are "employed", and as such, they have a quota to fulfill to the clinic.
I know, things are tough out there at times but do shop around.

Have a look at the Doctors names when going to a new clinic.
If it is a name that ends in an ang, eng, ing, ong or ung, it's already a heads up as to what kind of GP you might get 😉
 
If the 19 year old had 5 minor concerns to ask her doctor about, then why didn’t she go to her doctor sooner?

Surely she would have known that it would take up extra time with her doctor to go through all her concerns..?
 
I definitely can’t complain about the GPs I’ve attended over the last 30 or so years. I’ve never felt rushed or neglected, my doctor is hard to get into but that’s okay because I don’t have any lingering health problems, so it’s usually only twice yearly visits for prescriptions as well as the recommended health checks. He’s only a young man, but very caring and thorough, and usually bulk bills me. My husband is frequently visiting his GP or some sort of specialist, the specialist doesn’t have excessive fees as our out of pocket expenses aren’t too bad, and the GP often bulk bills him. Launceston apparently has a shortage of doctors but the practice I attend seems to have a lot, you can usually see someone if you’re really sick.
 
If the 19 year old had 5 minor concerns to ask her doctor about, then why didn’t she go to her doctor sooner?

Surely she would have known that it would take up extra time with her doctor to go through all her concerns..?
I wondered why a 19 year old was taking her father with her! I agree with your opinion of the list of ailments.
 
I definitely can’t complain about the GPs I’ve attended over the last 30 or so years. I’ve never felt rushed or neglected, my doctor is hard to get into but that’s okay because I don’t have any lingering health problems, so it’s usually only twice yearly visits for prescriptions as well as the recommended health checks. He’s only a young man, but very caring and thorough, and usually bulk bills me. My husband is frequently visiting his GP or some sort of specialist, the specialist doesn’t have excessive fees as our out of pocket expenses aren’t too bad, and the GP often bulk bills him. Launceston apparently has a shortage of doctors but the practice I attend seems to have a lot, you can usually see someone if you’re really sick.
I’ve only visited Tassie twice, but loved it. If all my kids and grandchildren didn’t live in WA, I’d seriously consider moving to Tasmania. Love the cooler weather and friendly people. On the other hand, I love Perth too, (but not the hot summer temperatures). At least we’re all in the same country! 😀
 
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