Are mobile phone detection cameras unfairly targeting drivers? Here’s what you need to know

Mobile phone detection cameras have sparked a wave of controversy, with many drivers feeling blindsided by fines that seem to come without clear justification.

What was once a simple road rule has now become a source of confusion, leaving motorists across NSW and SA questioning the fairness of these automated systems.

This growing frustration has led to calls for greater scrutiny and a re-evaluation of how fines are issued, as drivers find themselves caught in a complex web of technology and legal ambiguity.


In Australia, certain road rules have been enforced for years, like having a phone on your lap while driving or wearing a seatbelt underneath your shoulder.


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Road rules under scrutiny as fines increase nationwide. Image source: Pexel/Tobi


Recently, mobile phone and seatbelt detection cameras using AI technology have exposed a critical misunderstanding of these rules among Australian motorists.

A South Australian lawyer and an employee from a rental car company in New South Wales, both involved with handling fines, have reported an increase in incidents where drivers are caught off guard by these regulations.

The confusion isn't limited to the drivers. Many fines include photos where no clear breach of the law is visible, leaving innocent drivers to deal with costly court disputes or the risk of losing their licences, which could even cost them their jobs.

Motorists are now calling for police to ensure violations are accurate before issuing fines, or for clearer ways to dispute incorrect charges.


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One such case involved Ben Digance, a man from Morphett Vale, South Australia, who was fined for allegedly using his phone while driving on December 9.

The image attached to his fine showed his fingers resting together in a way that could resemble holding a phone, but there was no phone in sight.

‘One hand is on the wheel, the other’s on the leg. There’s no visible phone at all ... either on me, or in-hand,’ Digance said.

He explained that he habitually kept his phone in the centre console to avoid breaking the law and was confident that he wasn’t using it.

However, when he tried to dispute the fine, the response was frustrating.

‘When I asked to have the photo reviewed, they’ve still come back with, no, I was using a phone,’ he shared.


Digance added that the dispute process was a challenge, with customer service representatives refusing to engage over the phone and only dealing with emails.

After spending about $1000 on a new stereo system with speech-to-text and hands-free calling, Digance hoped to avoid breaking the law, especially with mobile phone detection cameras becoming more widespread in his state.

Despite this investment, he found the penalty process just as time-consuming and frustrating.

‘It’s a lot of money, and I could understand if it was feasible, but when there is no phone visible, how can you fine someone?’ he asked.

‘There needs to be more scrutiny, and checking to be more certain ... (police need) to be more thorough on the checking of the photos and the fines.’


Road Rules Misunderstood

Karen Stanley, a barrister at SA law firm Stanley Hill Elkins, noted that she had recently received up to 30 calls from people dealing with similar issues.

‘Most of the people that call me are the people with multiple fines, who are about to lose their licence,’ she said.

She explained that while the penalty for using a mobile phone while driving is a fine and demerit points, accumulating too many points can result in a licence disqualification.

Stanley observed that many of her clients had been fined for having their phone visible on their lap, a violation that many were unaware of.


‘That is actually an offence, and it is under the definitions in the rules ... It’s actually been a part of the law for the last 10 years, but is only now becoming enforced because there are photos being taken of people in their cars,’ she explained.

‘This is a real problem in how well the public understands that use of a mobile phone includes having it rest on your lap.’

Stanley also shared that some fines clearly indicated the driver was on their phone, while in other cases, clients were adamant that they were not.

She gave an example of a man wearing a hi-vis shirt who had been wrongly fined for not wearing his seatbelt over his shoulder, pointing out that this was a case worth disputing.

‘Some (fines) I’ll look at, and that person is very clearly on their phone. That person, I recommend to just pay the fine, because if they pay the fine they are going to avoid a conviction,’ she said.


More and More of These

In New South Wales, where mobile phone detection cameras have been in place for longer than in South Australia, an employee of a rental car company noticed a rise in fines issued to customers.

The employee shared on social media about a customer who received a $410 fine and six demerit points for not wearing a seatbelt properly while driving on the M4 at Greystanes on 22 December.

‘I’ve been seeing more and more of these pop up the last few months,’ the employee shared.

‘This poor fellow got whacked with double demerits,’ he added.

Key Takeaways

  • Mobile phone detection cameras in NSW and SA have caused confusion and frustration among drivers, with many feeling they were unfairly fined.
  • A rise in disputes has led to calls for better photo verification and clearer processes for challenging fines.
  • Experts have noted a widespread misunderstanding of mobile phone laws, particularly regarding phones being placed on laps.
  • Drivers are questioning the fairness of the fines, with some seeking legal advice and potentially facing costly disputes.

Do you think the technology is working, or is it time for a change? Share your comments below!
 
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It has nothing to do with safety. It's all about revenue raising. Governments have become addicted to the huge income they get by fining everyone for anything they can get you on.
The police these days are nothing more than defacto revenue raisers for the government who spend OUR dollars like drunken sailors.
I’m sorry, but I think YOU ARE THE ONE WHO NEEDS YOUR HEAD READ, and the sooner the better - so I’d say seek medical advice for your head. It seems that when someone is fined for an offence there are people who come out and say IT IS REVENUE RAISING. If you were hurt by someone committing an offence, whether that be by a driver using their phone or some other incident then you’d have the absolute right to claim compensation.

Driving while caught using a phone or having it in your hand IS AN OFFENCE under road rules as that will constitute ‘driving whilst not having full control of the vehicle’. IT IS NOT REVENUE RAISING. My guess is you have something against rules in general or have been find for an offence and didn’t like it (& that your offence was as the result of your own stupid actions).

PLEASE DON’T CALL ON POLICE (or the spenders of ‘revenue raised by the government’) when you need them in the event of an accident or any other offence AGAINST YOU because they may not have the money to spend on you then!! Think - yes think very carefully - before you need to make that call to police to be saved.
 
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It has nothing to do with safety. It's all about revenue raising. Governments have become addicted to the huge income they get by fining everyone for anything they can get you on.
The police these days are nothing more than defacto revenue raisers for the government who spend OUR dollars like drunken sailors.
So other then hating the Government, it seems like you find it ok to use a phone while driving or not wearing a seatbelt? 🤔
 
Everyone should have front and rear dashcams.
Might be able to catch people yourself on the phone, especially on the rear camera as it shows what the driver in the car behind is doing. 🙂

If you catch someone you can send the video to the police, although I've never caught anyone on my rear dashcam on the phone. 😕
 
I think you will find that many of these cases are from people who are now crying foul after they have done the wrong thing. I live in South Australia and the government have made it clear since the introduction of these cameras that having a phone in your lap is an offence. If you don't know that you either are not listening or choose to ignore it. I see so many motorists still on their phones while driving because they think they won't get caught. They are a danger to everyone on the road. Because I don't go swimming in the ocean I have never been attacked by ashark. So, if you don't want a fine for using your mobile phone, don't use the bloody thing while driving. QUITE SIMPLE REALLY.
Exactly.
 
there IS a LOT OF HANDS FREE devises out there. (NO NEED TO EVEN TOUCH YOUR PHONE), and IF you need to call someone, your HANDS FREE DEVISE WILL/SHOULD connect you as well. I have ,use a TOM TOM, GPS.
 
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Much of this is just plain straight up revenue. Ever since Albosleazy government took over there have been rules to catch drivers regardless. Just look at how many radars are at the bottom of hills for example. Abuse of power, plain and simple.
 
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Reactions: Steve Russell
I think you should be entitled to see the photo. Unless you are changing gear or something similar you are supposed to have both hands on the steering wheel. If a front tyre deflates it makes a car difficult to steer very quickly even with power steering. I have been a passenger in a car when that happened. It "popped" while sitting at traffic lights waiting to turn a corner. It was a faulty tyre only put on the car less than an hour before.
I have said it a hundred times.

THERE IN NO SUCH LAW IN ANY STATE IN AUSTRALIA THAT STIPULATES YOU MUST HAVE TWO HANDS ON THE STEERING WHEEL AT ALL TIMES!

My keyboard is getting a hoarse throat from saying this!
 
Firstly, I can't stand people who clearly break the law and use their mobile phones, and secondly I'm not surprised that the story is in SA the most communist like state, what I can't understand is that there is no review of the process, quite plainly it's revenue raising, Australia is plunging deeper into the well of a communist nation, perhaps people will just think I being a conspiracy theorists but that's the way I feel about governments these days, covid did more damage to the population than just an experiment.
 
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Reactions: deni67
Everyone should have front and rear dashcams.
Might be able to catch people yourself on the phone, especially on the rear camera as it shows what the driver in the car behind is doing. 🙂

If you catch someone you can send the video to the police, although I've never caught anyone on my rear dashcam on the phone. 😕
Will you pay for my dashcams?

Of course not!
 
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Reactions: freedy50
Firstly, I can't stand people who clearly break the law and use their mobile phones, and secondly I'm not surprised that the story is in SA the most communist like state, what I can't understand is that there is no review of the process, quite plainly it's revenue raising, Australia is plunging deeper into the well of a communist nation, perhaps people will just think I being a conspiracy theorists but that's the way I feel about governments these days, covid did more damage to the population than just an experiment.
Found any Reds under your bed lately?

Probably a case of Merlot????
 
Much of this is just plain straight up revenue. Ever since Albosleazy government took over there have been rules to catch drivers regardless. Just look at how many radars are at the bottom of hills for example. Abuse of power, plain and simple.
No, just catching idiots who don't obey the road rules. The speed limit is what it is, uphill, downhill, around corners, whatever.
I've never yet seen sign saying 90 downhill 100.
Grow up.
 
Only having one hand on the steering wheel is an offence. So many drivers do this.
I like to pick my nose a lot. Pick, roll and flick.

What do police drivers do? Are their sirens voice activated? Are vehicle vents, windows, audio volume controls, windscreen wipers, etc., etc., volume controlled?

What do pilots do?

You might want to rethink your strategy next time you wish to eject a fly.
 
  • Haha
Reactions: novezar
Much of this is just plain straight up revenue. Ever since Albosleazy government took over there have been rules to catch drivers regardless. Just look at how many radars are at the bottom of hills for example. Abuse of power, plain and simple.
Here we go again - another ‘revenue raiser’ complainant!! I hope you keep safe on our roads and will be able to ask for police, fire or ambulance help when you need it.

‘REVENUE’ RAISED pays wages! Think about it - money just DOES NOT fall from the trees to pay emergency and essential workers’ wages (i.e. police, fire and ambulance especially). I’d have my whole yard full of trees if it did.
 
Having recently received an offer $1,500 fine for driving an unregistered and uninsured vehicle in South Australia, when it was registered, I can concur.
South Australia Police do not listen to anything, refuse to look it up on the National database and I have to engage in numerous phone calls and emails to send the invoice and receipt saying it’s registered when QLD Transport looked it up on the National database and said it’s there as registered.
It’s there for anyone to enter the registration plate number and it tells you!
As a minimum you should be able to claim wasted time and costs for their laziness or tardiness. People shouldn’t have to go through this stress!
 
I like to pick my nose a lot. Pick, roll and flick.

What do police drivers do? Are their sirens voice activated? Are vehicle vents, windows, audio volume controls, windscreen wipers, etc., etc., volume controlled?

What do pilots do?

You might want to rethink your strategy next time you wish to eject a fly.
Perhaps it is you that needs to re-think your comments.

Police, ambulance and fire trucks most often (& I say ..’most often’) have another responsible officer in the front passenger seat. They are often the ones that turn on the siren - and that siren is there to get them to you and me in an emergency. There are also exemptions for these officers that you and I are not aware of because it is not for us to know those rules. It is for them to obey and/or use when needed. I guess you will also be another one of those ‘revenue raiser’ complainants. I hope I have not mis-understood your comments.
 
As far as I'm concerned, if a driver is pinged for either offence, they should have the absolute right to request a copy of the photo depicting the offence with date & time clearly displayed.
Then the ultimate decision with how they deal with the accusation is entirely up to them.
If the driver is clearly in the wrong, then bare the consequences& pay the fine.
One has only themselves to blame if in the wrong.
I maybe wrong but I think you can get the photo in Victoria? catch is I don't know how much they charge.
 

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