Are businesses allowed to refuse cash? You won't believe what we found out!
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As the COVID-19 pandemic continues to change the way we live our lives, one of the most noticeable changes has been the way we pay for goods and services.
With the risk of spreading the virus through touching objects, businesses and consumers have been increasingly opting for cashless payment solutions like tap and go card payments, digital wallets, and in-app payments.
But can businesses legally refuse to accept cash as a form of payment?
The answer is yes – but there are some caveats.
Under the Currency Act 1965 (Cth) and the Reserve Bank Act 1959 (Cth), businesses are allowed to refuse cash as long as they inform consumers of their stance before any contract for the supply of goods or services is entered into.
However, the Reserve Bank of Australia has said that businesses that refuse to accept cash in payment of an existing debt where no other form of payment has been stipulated prior could face legal implications.
So, while businesses are legally allowed to refuse cash, they need to be upfront about it before any transaction takes place.
Businesses are legally allowed to refuse cash payments but with certain caveats. Credit: iStock.
The cost of cash transactions in businesses
RBA Governor Philip Lowe sent a strong message to businesses across Australia at the November 2018 Australian Payments Summit: cash is becoming a niche payment method, and transaction costs are only going to increase.
As more and more people move to digital payment methods, the hidden costs of cash transactions – like manual handling, fraud mitigation, and installing CCTV cameras – will only become more apparent. Businesses need to be prepared for this shift, or they'll be left behind.
“It is now easier than it has been to conceive of a world in which banknotes are used for relatively few payments; that cash becomes a niche payment instrument,” Mr Lowe said in a speech during the November 2018 Australian Payments Summit.
Australia to go cashless?
The Commonwealth Bank of Australia predicted that the country could go cashless by 2026.
That's right, according to the CBA the use of cash is steadily declining, with statistics showing that cash transactions have dropped from 69 per cent in 2007, to 47 per cent in 2013, and 37 per cent in 2016.
The country is poised to go cashless by 2026, according to the Commonwealth Bank of Australia. Credit: iStock.
But what does this mean for the future?
There are pros and cons to a cashless society. On the one hand, it could mean less crime and more convenience. But on the other hand, it could also lead to increased risks of isolation, exploitation, debt and rising costs.
So, what do you think? Should Australia go cashless? Let us know in the comments!