'Americanising' Aussie Cafes? See How One Woman Exposed the Outrageous Trend Sweeping the Nation!

The Australian café culture is a unique blend of laid-back ambiance, quality coffee, and a no-fuss approach to service. It's a culture that prides itself on simplicity and fairness, where the price on the menu is what you pay, and the service is part of the experience, not an optional extra. However, it seems that an American trend has been quietly brewing in our local cafes, leaving customers like Phoebe Parsons feeling more than a little steamed.


Phoebe Parsons, a young Australian woman, has taken to social media to express her dismay over the creeping introduction of tipping culture in Australian cafes. In a TikTok video that has since sparked widespread debate, Parsons questions the rationale behind the expectation of tipping for basic services, such as grabbing a takeaway coffee. 'When did tipping become a thing that you, all of a sudden, decided that you do everywhere?' she asks, voicing a sentiment that many Aussies can relate to.


compressed-Phoebe Parsons.jpeg
Online content creator Phoebe Parsons questioned the emerging tip culture in Sydney. Image Credit: TikTok/Phoebe Parsons


In the United States, tipping is a deeply ingrained practice, often compensating for the low minimum wage many service workers receive. But here in Australia, where the minimum wage is significantly higher, the necessity of tipping is being called into question. Parsons points out that Australian workers are not reliant on tips to make a living wage, and she finds it presumptuous to be asked for a tip before the service has even been provided.


The issue isn't just about the extra dollars and cents; it's about the principle. In a country where the cost-of-living crisis is tightening belts across the board, every cent counts. The expectation of a 10 percent tip on top of the bill for a large lunch or dinner out is becoming increasingly burdensome for many Australians. And it's not just the customers who are feeling the pinch; businesses are also navigating the challenging economic landscape.

Tony Green, CEO of the Australian Food Service Advocacy Body, offers a different perspective. He suggests that tipping can play a role in employee retention, indirectly benefiting businesses by keeping great, reliable employees on board. However, this argument seems to fall flat with many Australians who believe fair pay should be guaranteed by employers, not supplemented by customers.

Watch Phoebe Parsons' video here:

Source: @phoebeparsons__/TikTok

The tipping debate has spilled over into other areas as well, with some customers expressing frustration at being prompted to donate to charity at the checkout of supermarkets like Woolworths. It seems that the expectation of additional financial contributions is becoming more widespread, and not everyone is on board with this shift.


As the conversation continues, it's clear that Australians value transparency and fairness in their transactions. The charm of our local cafes lies in their straightforward approach to service, where a smile is part of the job and not something we're expected to pay extra for. While tipping for exceptional service is always at the customer's discretion, the imposition of an American-style tipping culture may not sit well with the Aussie ethos.
Key Takeaways

  • A young woman in Australia has expressed her frustration with the growing tipping culture at cafes for basic services, indicating that it is not customary in Australia as it is in the US.
  • The woman, Phoebe Parsons, argues that unlike the US where wages might be lower, Australian workers are paid a fair hourly rate and therefore should not expect tips for performing standard tasks.
  • Many Australians supported Parsons' views, emphasising their reluctance to tip for everyday services and their preference for rewarding exceptional service with direct cash tips to the server.
  • The CEO of the Australian Food Service Advocacy Body, Tony Green, defended tipping as an incentive for retaining employees and indirectly helping businesses by keeping reliable staff.
So, dear members of the Seniors Discount Club, what are your thoughts on this issue? Have you noticed a push towards tipping in your local cafes and restaurants? Do you feel obliged to tip, or do you stand firm on the principle that good service is part of the Australian hospitality experience? Share your experiences and opinions in the comments below – let's brew a robust discussion on this hot topic!
 
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Exactly. I've never been on a cruise, but my friends have. Some others tell me they go on cruises just for the food.
I’ve been on a cruise before. Even though the ship was a very large ocean liner, I still felt confined. I prefer the open road.

I feel confined in a plane too, but there’s not much to do so I usually sleep. And the flight is far less time than a cruise.
 
I can't justify paying the price cafes want for a takeaway coffee therefore don't buy takeaway coffee so this will never affect me. As for donating to charities at the checkouts in supermarkets, as if. I can barely afford to buy food as it is without them expecting me to help out others.
 
I think so too. Fine dining all the way down to hamburgers and chips ... a different pick every night for patrons.
Blackboard specials on the P & O Pacific Adventure....

"Plain hamburger on a traditional sesame seed bun - $35
Beetroot $4 extra
Egg $8 extra
Bacon $8 extra"

"Deluxe chicken burger - $38
Cheese $6 extra
Mayonnaise $5 extra
Jalapeno peppers $6 extra"

Hate to know the price of a 400 gram Waygu steak. Start at $150?
 
If a tip is demanded by a restaurant or cafe, the only tip they will get is a tipped over table.ut

And you can clean the mess up yourself!
Not sure about vandalising as you might end up paying more than the tip in fines. I would just get up & walk out making sure the cafe/shop proprietor and other customers are aware of the reason for the walk out! Money talks.
 
Never been on a cruise and never will.

Cruises completely imprison you on a ship in the middle of nowhere until you reach a port. I'd rather fly to a destination, hire a car and go on your merry way without any restrictions.
Horses for courses - been on a couple and loved it - some irritations but generally most pleasant to kick back & relax.
 
That is correct we are not in America where the wages are very poor. In Australia you only tip when and if you get exceptional service. NOT WITHSTANDING tipping there is the ADDITIONAL charge that is creeping in where we are paying the merchants fees for using credit and debit cards at anything from 1 -2%. I pay by cash whenever I can as I've worked hard for my money and don't want to throw it away on unnecessary charges.
Helaula
 
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Blackboard specials on the P & O Pacific Adventure....

"Plain hamburger on a traditional sesame seed bun - $35
Beetroot $4 extra
Egg $8 extra
Bacon $8 extra"

"Deluxe chicken burger - $38
Cheese $6 extra
Mayonnaise $5 extra
Jalapeno peppers $6 extra"

Hate to know the price of a 400 gram Waygu steak. Start at $150?
The above prices are intended as a joke.

Guess what! P & O does not disclose prices on their actual menus. Warning bells right there!

EDIT: P & O disclose their drinks prices ONLY. Penfold's Grandfather Tawny $14 for a 45 mL nip and $100 for a 750 mL bottle at Dan Murphy's, equivalent of about 16 drinks which would cost in excess of $230. A markup of 115%! Thieves!
 
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The above prices are intended as a joke.

Guess what! P & O does not disclose prices on their actual menus. Warning bells right there!

EDIT: P & O disclose their drinks prices ONLY. Penfold's Grandfather Tawny $14 for a 45 mL nip and $100 for a 750 mL bottle at Dan Murphy's, equivalent of about 16 drinks which would cost in excess of $230. A markup of 115%! Thieves!
I absolutely love cruises and been on a few but hubby hates them and feels like you , that he is stuck on a ship in the middle of the ocean .

My son inlaw buys the drink package which is unlimited drinks $1000 per package.

Hubby refuses to go on another cruise
 
Blackboard specials on the P & O Pacific Adventure....

"Plain hamburger on a traditional sesame seed bun - $35
Beetroot $4 extra
Egg $8 extra
Bacon $8 extra"

"Deluxe chicken burger - $38
Cheese $6 extra
Mayonnaise $5 extra
Jalapeno peppers $6 extra"

Hate to know the price of a 400 gram Waygu steak. Start at $150?
We went on The P & O Pacific Adventure and The Explorer and the food was included, there was only one restaurant you had to pay for
 
Having just left the states for the 3rd time where tipping is a way of life, the tip choices are built into the eftpos machines. So by paying cash I don’t pay tips, I press the no tip button. I don’t give a tip to someone doing their job behind a counter. If they give me the bill with a line on it for tips I write 0. Will these same people who expect a tip, give me one when they shop where I work and give advice on a project they are doing at home. If they want tips get a visa work in North America and receive them there, but half the hourly rate. Also I have yet to receive the standard of service I have had in North America here.
 
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Oh! So you can jump off a cruise ship 200 kilometres from the nearest land and go sightseeing in the middle of the Pacific Ocean? Would be a wonderful experience to watch endless seawater before you die of exposure or drown.

Call me a clown and I'll call you a f**king dipshit.

Time to run off and add to you compendium of diseases to further bore the members of SDC.
How is flying any different as far as not being able to get off & sight see or the safety aspect of drowning versus falling out of the sky?
 
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Was that Angelo's?
I think so ! I asked hubby last night if we could go on a cruise but he just looked at me and after a few minutes said no.
We are now looking at booking a trip to Perth, where he has always wanted to go.
He wants to go to some restaurant that's at the end of a warf and is underwater.

Then it's to Greece next July for a wedding.
Maybe my kids with all gift me with a cruise for my birthday next week then hubby won't say no
 
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How is it possible for you to comment on someone you don’t know? Just because a person hasn’t been on a cruise ship doesn’t mean they know nothing about it.
Tellmehow they know if they haven’t experienced it?
 
I think an occasional tip for exceptional service is absolutely fine at the customer's discretion. One thing that does bother me, though, is whether or not the tips included in the bill actually get to the employee they were aimed at.
 
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I don't agree with this Americanism starting in Australia, they have it in America because the wages aren't as good as here in Australia. I must admit though, many years ago (1970's) i was a waitress in a restaurant and i would get tips (very good ones too) however, my fellow waitresses seen that i was getting more than they were, complained to management and from there on the tips had to be put into a jar and divided up at the end of the week, which meant that i was giving them a substantial amount of my tips. Yes they complained because i was getting more than they were. If you serve a customer with a bright and bubbly attitude and good humour with that service then if you get a tip good for you, you earned it. However, it should not be allowed to become a standard practice here in Australia.
 
Mate I would respect your opinion if you had been on a cruise.
But you have no qualifications to make such a pathetic comment.
I will continue to call you a clown each time you make an uneducated comment!
You deny any opinion that is not based on experience? I have lived on and off merchant ships for forty years and crossed the oceans on troopships, but have never been on a cruise ship and never will. The reports of many friends who have, plus myriad brochures and online info tell me enough to make judgement and that reinforces my belief that cruises are perfect for people who want a holiday where they can overeat and drink to excess, with constant noise and music and butler service, no washing up for weeks on end and the occasional guided stop for less than 8 hours at a foreign city. This is not me. This is my idea of Hell.
 
You deny any opinion that is not based on experience? I have lived on and off merchant ships for forty years and crossed the oceans on troopships, but have never been on a cruise ship and never will. The reports of many friends who have, plus myriad brochures and online info tell me enough to make judgement and that reinforces my belief that cruises are perfect for people who want a holiday where they can overeat and drink to excess, with constant noise and music and butler service, no washing up for weeks on end and the occasional guided stop for less than 8 hours at a foreign city. This is not me. This is my idea of Hell.
Thank you for your enlightening reply to @BruceC. I could not possibly have addressed his issue any better!

You hit the nail on the head with your first sentence. 👍🏻👏🏻
 

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