'Americanising' Aussie Cafes? See How One Woman Exposed the Outrageous Trend Sweeping the Nation!

The Australian café culture is a unique blend of laid-back ambiance, quality coffee, and a no-fuss approach to service. It's a culture that prides itself on simplicity and fairness, where the price on the menu is what you pay, and the service is part of the experience, not an optional extra. However, it seems that an American trend has been quietly brewing in our local cafes, leaving customers like Phoebe Parsons feeling more than a little steamed.


Phoebe Parsons, a young Australian woman, has taken to social media to express her dismay over the creeping introduction of tipping culture in Australian cafes. In a TikTok video that has since sparked widespread debate, Parsons questions the rationale behind the expectation of tipping for basic services, such as grabbing a takeaway coffee. 'When did tipping become a thing that you, all of a sudden, decided that you do everywhere?' she asks, voicing a sentiment that many Aussies can relate to.


compressed-Phoebe Parsons.jpeg
Online content creator Phoebe Parsons questioned the emerging tip culture in Sydney. Image Credit: TikTok/Phoebe Parsons


In the United States, tipping is a deeply ingrained practice, often compensating for the low minimum wage many service workers receive. But here in Australia, where the minimum wage is significantly higher, the necessity of tipping is being called into question. Parsons points out that Australian workers are not reliant on tips to make a living wage, and she finds it presumptuous to be asked for a tip before the service has even been provided.


The issue isn't just about the extra dollars and cents; it's about the principle. In a country where the cost-of-living crisis is tightening belts across the board, every cent counts. The expectation of a 10 percent tip on top of the bill for a large lunch or dinner out is becoming increasingly burdensome for many Australians. And it's not just the customers who are feeling the pinch; businesses are also navigating the challenging economic landscape.

Tony Green, CEO of the Australian Food Service Advocacy Body, offers a different perspective. He suggests that tipping can play a role in employee retention, indirectly benefiting businesses by keeping great, reliable employees on board. However, this argument seems to fall flat with many Australians who believe fair pay should be guaranteed by employers, not supplemented by customers.

Watch Phoebe Parsons' video here:

Source: @phoebeparsons__/TikTok

The tipping debate has spilled over into other areas as well, with some customers expressing frustration at being prompted to donate to charity at the checkout of supermarkets like Woolworths. It seems that the expectation of additional financial contributions is becoming more widespread, and not everyone is on board with this shift.


As the conversation continues, it's clear that Australians value transparency and fairness in their transactions. The charm of our local cafes lies in their straightforward approach to service, where a smile is part of the job and not something we're expected to pay extra for. While tipping for exceptional service is always at the customer's discretion, the imposition of an American-style tipping culture may not sit well with the Aussie ethos.
Key Takeaways

  • A young woman in Australia has expressed her frustration with the growing tipping culture at cafes for basic services, indicating that it is not customary in Australia as it is in the US.
  • The woman, Phoebe Parsons, argues that unlike the US where wages might be lower, Australian workers are paid a fair hourly rate and therefore should not expect tips for performing standard tasks.
  • Many Australians supported Parsons' views, emphasising their reluctance to tip for everyday services and their preference for rewarding exceptional service with direct cash tips to the server.
  • The CEO of the Australian Food Service Advocacy Body, Tony Green, defended tipping as an incentive for retaining employees and indirectly helping businesses by keeping reliable staff.
So, dear members of the Seniors Discount Club, what are your thoughts on this issue? Have you noticed a push towards tipping in your local cafes and restaurants? Do you feel obliged to tip, or do you stand firm on the principle that good service is part of the Australian hospitality experience? Share your experiences and opinions in the comments below – let's brew a robust discussion on this hot topic!
 
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Many friends have been on cruises, including two who stowed away in the early eighties. One of those was a merchant seaman who knew the inner workings of a large ship so they could get away with it. They even had their photo taken with the damn captain!

Being confined to a large metal coffin for days or weeks on end is not my idea of a holiday. Sit around the numerous pools all day, slurping on overpriced cocktails with stupid umbrellas? Hit the casino in the evening and lose your arse? Attend a dance or show which is 70 years out of date? Terminal boredom!

The only excitement I would garner from a cruise would be getting caught in a typhoon! And no - I don't get seasick. The rougher, the better!
 
Why do you and many others have to call people by derogatory names. I find it insulting and totally unnecessary.
I'm a big boy and can handle crap delivered by others. Emphasis on the BOY.

I am no difference in person. Thank you for the comment but I have the guts to admit that I am not any better than @BruceC in this respect.
 
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I don’t tip,either. Here in Australia our servers get paid a decent wage for a decent time worked. However,I WILL tip if I’m in a group and our server has provided excellent service while dealing with a large table of people. Fairs fair. In the states,tipping is a necessary evil as workers don’t get paid enough to live. Your tip literally makes a difference to them paying their bills. That’s said,I think it’s disgraceful that I HAVE to tip! I think it should be a choice!
 
If tipping becomes the norm in Australia, will it be mandatory? How will it work? Will we be able to tipping and individual? Will tips be pooled, regardless of the team members efforts? Will tips be taxed? This is not the Australian way!
If they bring down the average wage by 10% or more ... then people will have some incentive to provide good service with a smile.
 
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There was an American company that paid NO BASIC WAGE and the staff were incentivised to provide good service.
You could not get a position there. The tips were way above the going rate. The positions were filled upon recommendation from staff members.
 
There was an American company that paid NO BASIC WAGE and the staff were incentivised to provide good service.
You could not get a position there. The tips were way above the going rate. The positions were filled upon recommendation from staff members.
Sounds like a "commission only" position. Are they still legal in Australia? With or without a retainer?
 
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That is correct we are not in America where the wages are very poor. In Australia you only tip when and if you get exceptional service. NOT WITHSTANDING tipping there is the ADDITIONAL charge that is creeping in where we are paying the merchants fees for using credit and debit cards at anything from 1 -2%. I pay by cash whenever I can as I've worked hard for my money and don't want to throw it away on unnecessary charges.
 
I have no problem with tipping it the service given is merited. I won't tip average or bad service.
But to be forced to tip......not good for business.
I will not be forced to tip, If I do tip I make sure that the person who looks after me is the one the that gets it.
 
Never been on a cruise and never will.

Cruises completely imprison you on a ship in the middle of nowhere until you reach a port. I'd rather fly to a destination, hire a car and go on your merry way without any restrictions.
Think you are missing the point her, this is not a debate on to cruise or not to cruise, it's about tipping in cafes ON LAND
 
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Never been on a cruise and never will.

Cruises completely imprison you on a ship in the middle of nowhere until you reach a port. I'd rather fly to a destination, hire a car and go on your merry way without any restrictions.
My husband has always wanted to go on cruise but I’m afraid it’s not for me. I feel like they are floating holiday camps. I don’t like planned activities. I must be a free spirit lol. As for tipping I don’t think you should feel obligated to. We did tip in Bali. Lovely people who get paid so badly. We were happy to and it was much appreciated by them.
 
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I will never tip. A good wage is paid to these people & I will not add to it. No one ever gave me a tip for caring for psychiatric patients or, later, typing medical reports for patients in a large hospital. If you tip staff in one industry, why not everyone?
 
When did mandatory tipping come into our Hospitality Industry ? Tipping has always been left up to the customer when paying their bill....if you have been served by a waiter who gives excellent service to your table then give the tip to them personally....don't add it to a credit card as sometimes owners keep the tip for themselves and do not pass it on to the waiter. Some venues used to make all waiters and even barmen pay their tips into a communal pot which was then divvied up equally between the staff when the venue closed....often thought that was wrong as some staff usually gave far better service than others and should have got their fair portion of tips for doing so. Anyway tipping has always been a personal decision for the customer to make and not a mandatory obligation.
 
Well you certainly know nothing about cruising.
You continue to prove what a clown you are.
How is it possible for you to comment if you have never been on a cruise?
How is it possible for you to comment on someone you don’t know? Just because a person hasn’t been on a cruise ship doesn’t mean they know nothing about it.
 
I will never tip. A good wage is paid to these people & I will not add to it. No one ever gave me a tip for caring for psychiatric patients or, later, typing medical reports for patients in a large hospital. If you tip staff in one industry, why not everyone?
There is nothing that I know of that says people CANNOT tip hospital staff.....the fact that it doesn't happen is something that you should take up with your supervisor.....that's my tip to you . Enjoy.
 
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Well you certainly know nothing about cruising.
You continue to prove what a clown you are.
How is it possible for you to comment if you have never been on a cruise?
I bet you know everything about cruising.

cruise (verb) - to go around public places looking for someone to have gay sex with.
 

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