ALDI's card surcharge sparks concerns among shoppers

ALDI has long been the go-to supermarket for Australians looking to stretch their dollar further.

With its reputation for offering unbeatable deals on a wide range of products, it's no wonder many have switched to ALDI for their weekly grocery haul.

However, a revelation about a surcharge on card payments has raised eyebrows and prompted a closer look at the true cost of these 'insane' grocery bargains.



The supermarket chain has implemented a 0.5 per cent surcharge on all credit card and contactless card purchases in its stores.

While this fee may appear negligible at first glance, it's important to consider the long-term implications.


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ALDI implemented a 0.5 per cent surcharge on all card purchases. Credit: Shutterstock


For the average ALDI shopper spending around $210 a week, this surcharge translates to an additional $1.05 on their bill. Over a year, this seemingly small amount accumulates to $54.60.

However, Yahoo Finance confirmed that customers who insert their card and select ‘savings’ can avoid the added fee.

ALDI justified the surcharge by reflecting the 'very high costs associated with accepting these cards.'

‘Rather than ALDI inflating prices across the board to compensate for the credit card acceptance costs (like most of the retailers do) ALDI instead allows customers to make the choice as to the payment method they prefer,’ ALDI’s website said.

‘This allows customers who choose the lower-cost method of payment, to receive the direct benefit by way of lower prices.’



Recent research by Canstar has highlighted that the average Australian shopper spent $140 last year on electronic payment surcharges, contributing to a staggering $4 billion nationwide—a $400 million increase from the previous year.

With the decline in cash usage and some businesses no longer accepting it, experts warned that consumers could be more susceptible to excessive surcharging.

The Australian Competition and Consumer Commission (ACCC) mandated that businesses can charge a surcharge for card payments, but it must not exceed the cost to the business for using that payment type.

‘There is a cap on the amount you can surcharge, and the merchant can only recover the cost of the transaction,’ Canstar Finance Expert Steve Mickenbecker said.

The Reserve Bank of Australia provided a guide, estimating that Visa and Mastercard credit card payments incur an average cost of between 1 and 1.5 per cent, while debit card payments range from 0.5 to 1 per cent, and EFTPOS payments are less than 0.5 per cent.



Despite the surcharge, ALDI's low prices continue to attract shoppers.

Many have shared their significant savings since switching to ALDI, with one mum revealing she saved over $50 on her weekly shop compared to her previous purchases at Coles.

Another shopper highlighted the dramatic difference in size and price between ALDI and Woolworths, describing the difference as 'insane.'

A third shopper was shocked that there was ‘such a big difference’ between the prices at Woolies and ALDI.

However, she added, ‘ALDI is cheaper for sure with 90 per cent of products, but ALDI also doesn't have everything Woolies and Coles have.'

ALDI claimed that it saved customers a total of $3.4 billion last year and encouraged shoppers to give it 'a go’.

‘Our everyday low pricing model means customers have certainty when they walk through our doors, so much so that we can confidently say that we will not be beaten on the cost of the weekly shop,’ an ALDI spokesperson said.
Key Takeaways
  • ALDI charges a 0.5 per cent surcharge on credit card and contactless card purchases, which could add up over time for frequent shoppers.
  • Customers can avoid the surcharge by inserting their card and selecting 'savings' at checkout.
  • ALDI explained the surcharge as a way to keep prices low for customers who choose less expensive payment methods.
  • Despite the surcharge, many Australians report substantial savings by shopping at ALDI compared to other supermarkets.
Have you compared prices from ALDI with other supermarkets? Share your thoughts with us in the comments below!
 
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My local greengrocer charges a % for using eftpos, even if it's not a credit card. Obviously due to their shop's high rent.
Not sure what reason Aldi has to be charging a % if people choose to use their credit card.
It's profiteering.
 
I knew about this surcharge years ago and that’s the reason I insert my card, not tap. Aldi are just as greedy as the other supermarkets. They must make quite a good profit from those surcharges.
Yerrr mee too
Better of the money in our pocket than there's
With the cost of living these days
 
  • Like
Reactions: ElizabethL
Depends on how the bank has setup your card if it’s debit savings there’s no charge whether you tap or insert. If you choose to insert your card make sure you choose savings not debit as debit is looked at as a credit card which does charge fees that the banks have set out.
 
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Reactions: Annemarie
Yes in WA the Spud Shed has shown to be cheaper than Aldi. In a recent price comparison Aldi came second to The Spud Shed for cost. So if your in WA give The Spud Shed ago..
 
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Reactions: DLHM
I knew about this surcharge years ago and that’s the reason I insert my card, not tap. Aldi are just as greedy as the other supermarkets. They must make quite a good profit from those surcharges.
They don't make any profit. When a business accepts card payments they are charged a fee by the bank. They are only allowed, by law, to recoup this amount not make a profit.
As explained there are ways to avoid this charge
Just insert your card and tap savings ( as long as it is a debit card, not credit). Very silly to be using a credit card to shop for groceries.
 
Aldi have always had a surcharge if you paid with a card so what has changed or are SDC just catching up on old news? Also, their serve yourself machines all only accept cards so I refuse to use them because of the added fee. I queried this fee with a check out person and was told it is not ALDI who makes the charge, it is our bank. I then asked why the charge showed up on their receipt if it was not them charging it but she could not answer this.
 
Aldi has always had a credit card surcharge! It's nothing new.
Totally agree. Aldi have had a credit surcharge for as long as I can remember. Insert card and select “Savings”, no surcharge. It has always been the way.
 
  • Like
Reactions: Jen77au
At Aldi you have to pack your own groceries, this is a nuisance, as as you get older, the slower you seem to get. Coles/Woolies they pack our bags, at least where I go they do.
I'm 77, don't have a problem with packing my own groceries.
If it takes a little longer as I get older I don't really care, what's the hurry. Would rather spend less on my groceries than pay for the privilege of someone packing it for me.
 

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