ALDI's card surcharge sparks concerns among shoppers

ALDI has long been the go-to supermarket for Australians looking to stretch their dollar further.

With its reputation for offering unbeatable deals on a wide range of products, it's no wonder many have switched to ALDI for their weekly grocery haul.

However, a revelation about a surcharge on card payments has raised eyebrows and prompted a closer look at the true cost of these 'insane' grocery bargains.



The supermarket chain has implemented a 0.5 per cent surcharge on all credit card and contactless card purchases in its stores.

While this fee may appear negligible at first glance, it's important to consider the long-term implications.


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ALDI implemented a 0.5 per cent surcharge on all card purchases. Credit: Shutterstock


For the average ALDI shopper spending around $210 a week, this surcharge translates to an additional $1.05 on their bill. Over a year, this seemingly small amount accumulates to $54.60.

However, Yahoo Finance confirmed that customers who insert their card and select ‘savings’ can avoid the added fee.

ALDI justified the surcharge by reflecting the 'very high costs associated with accepting these cards.'

‘Rather than ALDI inflating prices across the board to compensate for the credit card acceptance costs (like most of the retailers do) ALDI instead allows customers to make the choice as to the payment method they prefer,’ ALDI’s website said.

‘This allows customers who choose the lower-cost method of payment, to receive the direct benefit by way of lower prices.’



Recent research by Canstar has highlighted that the average Australian shopper spent $140 last year on electronic payment surcharges, contributing to a staggering $4 billion nationwide—a $400 million increase from the previous year.

With the decline in cash usage and some businesses no longer accepting it, experts warned that consumers could be more susceptible to excessive surcharging.

The Australian Competition and Consumer Commission (ACCC) mandated that businesses can charge a surcharge for card payments, but it must not exceed the cost to the business for using that payment type.

‘There is a cap on the amount you can surcharge, and the merchant can only recover the cost of the transaction,’ Canstar Finance Expert Steve Mickenbecker said.

The Reserve Bank of Australia provided a guide, estimating that Visa and Mastercard credit card payments incur an average cost of between 1 and 1.5 per cent, while debit card payments range from 0.5 to 1 per cent, and EFTPOS payments are less than 0.5 per cent.



Despite the surcharge, ALDI's low prices continue to attract shoppers.

Many have shared their significant savings since switching to ALDI, with one mum revealing she saved over $50 on her weekly shop compared to her previous purchases at Coles.

Another shopper highlighted the dramatic difference in size and price between ALDI and Woolworths, describing the difference as 'insane.'

A third shopper was shocked that there was ‘such a big difference’ between the prices at Woolies and ALDI.

However, she added, ‘ALDI is cheaper for sure with 90 per cent of products, but ALDI also doesn't have everything Woolies and Coles have.'

ALDI claimed that it saved customers a total of $3.4 billion last year and encouraged shoppers to give it 'a go’.

‘Our everyday low pricing model means customers have certainty when they walk through our doors, so much so that we can confidently say that we will not be beaten on the cost of the weekly shop,’ an ALDI spokesperson said.
Key Takeaways
  • ALDI charges a 0.5 per cent surcharge on credit card and contactless card purchases, which could add up over time for frequent shoppers.
  • Customers can avoid the surcharge by inserting their card and selecting 'savings' at checkout.
  • ALDI explained the surcharge as a way to keep prices low for customers who choose less expensive payment methods.
  • Despite the surcharge, many Australians report substantial savings by shopping at ALDI compared to other supermarkets.
Have you compared prices from ALDI with other supermarkets? Share your thoughts with us in the comments below!
 
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I'm 77, don't have a problem with packing my own groceries.
If it takes a little longer as I get older I don't really care, what's the hurry. Would rather spend less on my groceries than pay for the privilege of someone packing it for me.
I’m 88 and no problem to me either to pack my own. Better than paying inflated prices elsewhere!
 
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Aldi have always had a surcharge if you paid with a card so what has changed or are SDC just catching up on old news? Also, their serve yourself machines all only accept cards so I refuse to use them because of the added fee. I queried this fee with a check out person and was told it is not ALDI who makes the charge, it is our bank. I then asked why the charge showed up on their receipt if it was not them charging it but she could not answer this.
Then she must be as silly as you for asking such a stupid question. At the end of the day their till receipts must equal the same as their total income recorded. The bank then takes this amount off before the balance is recorded in their account.
It is law that you must be shown the surcharge you have paid.
Otherwise the banks would be driven nuts by stupid people ringing up wanting to know why the amount shown on their bank statement was more than that on their receipt.
 
Aldi is definitely cheaper,I shop Cole's and Woolies for things Aldi doesn't stock but being in WA I shop mostly Spud Shed cheaper still. Also they still have manned checkouts
 
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I cannot be.ie people are not more concerned about the card fee surcharges , the retailers say it the bank not them who charge the fee, this is bull dust they require the expos machine to get payment for their products so why are we paying their expos charge. We have changed our own shopping habits and pay by cash now as much as we can . If every person especially those on very low incomes or pension actually added the total amount they pay per year on surcharges it can be in excess of per $140 a year. Would you hand over that amount just to get nothing in return. And not to forget most of us pay a credit card fee each year on top of that. Banks closing banks, atm, and service so once again profit over people.
 
Yeah, not a fan of Aldi. I used to call in and look at the special buys down the middle but even that doesn’t do it for me any more. I can’t remember the last time I shopped there. I’d rather pay a few cents more and get what I want rather than make do with cheap and nasty
 
I cannot be.ie people are not more concerned about the card fee surcharges , the retailers say it the bank not them who charge the fee, this is bull dust they require the expos machine to get payment for their products so why are we paying their expos charge. We have changed our own shopping habits and pay by cash now as much as we can . If every person especially those on very low incomes or pension actually added the total amount they pay per year on surcharges it can be in excess of per $140 a year. Would you hand over that amount just to get nothing in return. And not to forget most of us pay a credit card fee each year on top of that. Banks closing banks, atm, and service so once again profit over people.
Sorry but you are wrong, the amount you pay is the amount the bank charges the retailer.
It has always been the same.
Even before debit cards, when you used the old system for credit cards the bank charges the retailer. I had my own business back in those days.
The only difference was retailers included these fees in their costings, not as a separate surcharge,but you always paid just the same, you just weren't aware of it.
If you want the convenience of using a card, which it appears most people do, then I guess you have to pay for it.
 
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At Aldi you have to pack your own groceries, this is a nuisance, as as you get older, the slower you seem to get. Coles/Woolies they pack our bags, at least where I go they do.
Unless the cash registers are closed and you have to use the self serve registers. Then not only do you pack but you also have to scan
 
My local greengrocer charges a % for using eftpos, even if it's not a credit card. Obviously due to their shop's high rent.
Not sure what reason Aldi has to be charging a % if people choose to use their credit card.
It's profiteering.
I understand that Aldi charge on all cards, credit and eftpos
 
Totally agree. Aldi have had a credit surcharge for as long as I can remember. Insert card and select “Savings”, no surcharge. It has always been the way.
Just don’t tap your card. Even if you tap your savings card Aldi will charge a fee. Insert your card always. 👍
 
Aldi have always had a surcharge if you paid with a card so what has changed or are SDC just catching up on old news? Also, their serve yourself machines all only accept cards so I refuse to use them because of the added fee. I queried this fee with a check out person and was told it is not ALDI who makes the charge, it is our bank. I then asked why the charge showed up on their receipt if it was not them charging it but she could not answer this.
If you use your savings card and insert you don’t get charged a fee. The fee applies on tapping your savings card.
 
I understand that Aldi charge on all cards, credit and eftpos
The bank charges them and all. retailers for any of these services, unless you are using your own savings on your debit card, that is the reason you need to insert your card and tap savings
Not all stores pass this charge on, but they are legally entitled to if they wish.
 

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