ALDI customers outraged over latest Special Buys pillow release
- Replies 5
We all love a good bargain, and ALDI is one of the best places to buy products with good value for money.
But it looks like some shoppers have had their feathers ruffled after finding their recent ALDI purchases have been causing them to lose sleep.
ALDI offers duck feather pillows as part of its bedroom range, and these are a firm favourite for people who need support for their head, neck, and back while sleeping.
But a man from Perth said that when he and his partner nabbed a set of the duck feather pillows, they felt like they were being spiked during the night by small, sharp barbs.
‘My partner and I felt needles in our arms and hands,’ the man said.
According to the man, once they inspected the pillows closely, they found that the pointy barbs were still attached to the feathers inside.
‘The pointy end of the feathers had not been removed from the feathers when manufacturing, and all the duck feathers were sticking out of the pillow like thousands of hypodermic needles,’ he continued.
‘It was sticking out of the lining. There were hundreds of them.’
The customer then said he returned the pillows to ALDI in Cannington, and was offered a refund. However, he refused the offer because he was concerned for the safety of others.
‘I’m sure this is not just in the two pillows I bought,’ he claimed before adding that he was sure more items were affected.
But this isn’t the first time a customer has complained of the ‘sharp’ duck feather pillows. ALDI customer Louise B. also recalled that she had the same problem two years ago. She also said that she got so ‘fed up’ that she ended up giving the pillows to her dogs to sleep on.
‘The feathers poke through the pillow and the cover and stick into me all night. I can’t use them at all, so I’ve given them to my dogs, who will no doubt enjoy snoozing on them for a night until they decide to rip them into a million pieces,’ she said.
Another customer complained about the pointy pillows scratching him for six months before he finally decided to throw them away.
However, it is important to note that duck or geese feathers are flat and have distinct quills, and it is to be expected that quills could poke through if you sleep with these types of pillows. A higher-quality shell or casing should ensure you don’t get prodded with the quills as you sleep.
But the spikes are not the only issue here, as many shoppers have complained that ALDI’s duck feather pillows ‘smell bad’ even after a couple of washes.
ALDI shopper Danielle Blinks confronted the German supermarket on social media a few years back.
‘I love you, ALDI, but those duck feather pillows kind of smell…I’ve washed them as suggested, but it’s still got that “polluted ocean” aroma?’ She wrote in a post to ALDI’s Facebook page.
This prompted dozens of people to comment that they, too, noticed an unpleasant smell coming from their own pillow purchases.
‘I washed two ALDI feather pillows today. One was fine, but the other smells like there was something dead in it. I couldn’t bring it into the house,’ one shared.
Someone added: ‘Well, I asked at the shop. The man said to try the dryer, but I don’t have one. So, I tried washing, and now I’m on the line…I wonder if they treated the tips of the feathers? It makes me feel sick, sadly, as I really wanted them.’
Another complained that their home smelled like a farm. ‘I washed them a couple of times, and they still stunk,’ they continued.
‘I’m glad I found this thread. I pulled the pillows out of the package and it smells like a dirty chicken (or duck) coup. I don’t think the feathers have been treated or treated properly. It shouldn’t smell like a bird,’ one more commented.
Customers who are not satisfied with items they purchase from ALDI can return the product to get a full refund.
According to the store’s policy: ‘If you’re not completely satisfied with one of our everyday grocery items or Special Buys, you can return it for a refund or replacement within 60 days.’ Customers are then instructed to bring back the product to any ALDI store with proof of purchase, such as the receipt, a bank statement, a warranty card, or a credit card statement, and ideally, with the product packaging. You can also visit ALDI’s Help Centre for more information.
‘Our friendly staff will then assist you with a refund or replacement,’ the store said.
Have you encountered a similar experience, members? Share your stories in the comments section – we’d love to hear from you!
But it looks like some shoppers have had their feathers ruffled after finding their recent ALDI purchases have been causing them to lose sleep.
ALDI offers duck feather pillows as part of its bedroom range, and these are a firm favourite for people who need support for their head, neck, and back while sleeping.
But a man from Perth said that when he and his partner nabbed a set of the duck feather pillows, they felt like they were being spiked during the night by small, sharp barbs.
The couple said they were disappointed with the duck feather pillows they purchased from ALDI. Credit: PNW Production/Pexels
‘My partner and I felt needles in our arms and hands,’ the man said.
According to the man, once they inspected the pillows closely, they found that the pointy barbs were still attached to the feathers inside.
‘The pointy end of the feathers had not been removed from the feathers when manufacturing, and all the duck feathers were sticking out of the pillow like thousands of hypodermic needles,’ he continued.
‘It was sticking out of the lining. There were hundreds of them.’
The customer then said he returned the pillows to ALDI in Cannington, and was offered a refund. However, he refused the offer because he was concerned for the safety of others.
‘I’m sure this is not just in the two pillows I bought,’ he claimed before adding that he was sure more items were affected.
The man claimed he and his partner kept being ‘spiked’ through the night by the quills. Credit: Supplied via PerthNow
But this isn’t the first time a customer has complained of the ‘sharp’ duck feather pillows. ALDI customer Louise B. also recalled that she had the same problem two years ago. She also said that she got so ‘fed up’ that she ended up giving the pillows to her dogs to sleep on.
‘The feathers poke through the pillow and the cover and stick into me all night. I can’t use them at all, so I’ve given them to my dogs, who will no doubt enjoy snoozing on them for a night until they decide to rip them into a million pieces,’ she said.
Another customer complained about the pointy pillows scratching him for six months before he finally decided to throw them away.
However, it is important to note that duck or geese feathers are flat and have distinct quills, and it is to be expected that quills could poke through if you sleep with these types of pillows. A higher-quality shell or casing should ensure you don’t get prodded with the quills as you sleep.
But the spikes are not the only issue here, as many shoppers have complained that ALDI’s duck feather pillows ‘smell bad’ even after a couple of washes.
ALDI shopper Danielle Blinks confronted the German supermarket on social media a few years back.
‘I love you, ALDI, but those duck feather pillows kind of smell…I’ve washed them as suggested, but it’s still got that “polluted ocean” aroma?’ She wrote in a post to ALDI’s Facebook page.
This prompted dozens of people to comment that they, too, noticed an unpleasant smell coming from their own pillow purchases.
‘I washed two ALDI feather pillows today. One was fine, but the other smells like there was something dead in it. I couldn’t bring it into the house,’ one shared.
Someone added: ‘Well, I asked at the shop. The man said to try the dryer, but I don’t have one. So, I tried washing, and now I’m on the line…I wonder if they treated the tips of the feathers? It makes me feel sick, sadly, as I really wanted them.’
Another complained that their home smelled like a farm. ‘I washed them a couple of times, and they still stunk,’ they continued.
‘I’m glad I found this thread. I pulled the pillows out of the package and it smells like a dirty chicken (or duck) coup. I don’t think the feathers have been treated or treated properly. It shouldn’t smell like a bird,’ one more commented.
Customers who are not satisfied with items they purchase from ALDI can return the product to get a full refund.
According to the store’s policy: ‘If you’re not completely satisfied with one of our everyday grocery items or Special Buys, you can return it for a refund or replacement within 60 days.’ Customers are then instructed to bring back the product to any ALDI store with proof of purchase, such as the receipt, a bank statement, a warranty card, or a credit card statement, and ideally, with the product packaging. You can also visit ALDI’s Help Centre for more information.
‘Our friendly staff will then assist you with a refund or replacement,’ the store said.
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