With the increasing cost of living, making ends meet has become increasingly challenging for many Australians, particularly those on tight budgets. Scrimping and saving to get by has become a familiar experience, especially in grocery shopping.

Like many of us at the SDC, we actively seek discounts and cheaper alternatives to stretch our weekly budgets further. Shopping in-store is our preferred option, allowing us to check out fresh produce and find better deals.

Unfortunately, store visits aren't always all that they're made out to be.

There are plenty of stories out there about people catching shoplifters skimming items off shelves or taking items without paying, which not only affects the store's sales but could also lead to higher prices on our end.

As the costs of living continue to rise, supermarkets have become more susceptible to theft.

The technology is in response to the nationwide spike in thefts at self-serve checkouts. Credit: Shutterstock.

As a result, Woolworths supermarkets have decided to take action and implement new artificially intelligent (AI) security cameras to combat the rising amount of shoplifting.

Dubbed the Scan&Go technology, the system uses AI to identify when an item has not been scanned properly in the self-serve checkouts.

Elisha Moore, the Assistant State Manager for Woolworths in WA, revealed that the system had already successfully reduced theft in stores across the Eastern states of Australia and was now being rolled out in WA.

'We are seeing an increase in retail crime and theft,' said Ms Moore.

'So it's providing technology to support the customers at the assisted checkout area and our team members the opportunity to assist the customer and intervene.'

The Scan&Go system has been designed to send alerts when items are not scanned properly. These alerts promptly notify the customer through an alert displayed on the screen. In case of any issues, a staff member will be able to respond promptly and take appropriate action.

If you're concerned about being recorded without consent, Woolworths said they are taking extra precautions to safeguard its customers' privacy and that their faces and private information will be handled with utmost care.

'This is not viewed live, and any faces inadvertently detected are blurred when the footage is reviewed by a person so the customer cannot be identified,' Moore said.

'And then there's privacy around the pin pads as well, so we actually don't have the technology overviewing the pin pads; it is all blacked out.'

Although the surrounding controversy about facial recognition technology in Australia's retailers is still up in the air—with the Office of the Australian Information Commissioner currently investigating Bunnings and Kmart—Coles and Woolworths have both implemented a range of security measures to prevent shoplifting from becoming even more of a problem.

Coles has also seen a similar increase in theft at its stores but has employed a large team of plain-clothes loss prevention officers nationally who are said to be catching 'hundreds of thieves' every week, according to a spokesperson.

Those in regional areas are also not exempt from the problem.

Stuart Bain, Operations Manager of Rigters IGA in Geraldton, said there had been an increase in thefts by adults in the past six months.

'A lot of larger, more organised theft such as trolley loads or larger amounts where they try to exit through the entry, work together to conceal in bags [or on the] person, or even more organised and unusual methods to try and confuse staff with older receipts', he said.

Mr Bain believes courts should impose harsher punishments on repeat offenders.

'The police do a lot of work to get them in front of the courts for them mostly to get warnings or a slap on the wrist,' he said.

Surveillance cameras and recordings in supermarkets have sparked heated debates on social media, and we've tackled this topic in previous articles here at the SDC. So, what do our members think about it? Well, the reactions are quite mixed, to say the least.

On one hand, there are those who fully support the concept. They see it as a necessary step for supermarkets to deter theft and shoplifting effectively.

Member @Observer commented on an article and said, 'The only ones that need to be concerned are the ones that want to do something deceitfully. Keeping in mind also that people are not perfect, cameras shouldn't be an issue, really.'

Member @Olddingo agreed and added: 'The only ones that whinge about this sort of technology are the ones who are doing the thievery.'

On the flip side, there are also some who aren't too thrilled with the idea. They have reservations about the potential implications of increased surveillance.

Member @cheviegirl34 said, 'We have no privacy anymore. Not a good feeling to think as you walk around a shop that someone is watching your every move and can't scratch yourself or blow your nose without someone looking at you. Not comfortable at all!'

Meanwhile, member @robby G shared: 'I have changed my shopping habits because I feel like a criminal with the cameras at the checkouts.'

Key Takeaways

• Woolworths is deploying new AI-based security cameras at self-serve checkouts in WA to combat the rising trend of theft in the country.
• Elisha Moore, the Assistant State Manager for Woolworths in WA, said the technology, which already toned down theft in the eastern state stores, identifies when an item hasn't been properly scanned.
• While Bunnings and Kmart face scrutiny over the use of facial recognition tech, Moore reassured that the deployed system does not utilise this controversial technology, instead incorporating safeguards to protect customers' privacy.
• Coles and Rigters IGA in Geraldton have also observed an upswing in theft, leading to a call for harsher punishments for repeat offenders.

The future truly is here, don't you think?

Members, do you have more to add to the conversations? What do you think about the rising use of AI and surveillance cameras in supermarkets? Are you totally on board with it, or do you reckon they should take it down a notch? Drop your thoughts in the comments below!

 

[cheviegirl34]

With the increasing cost of living, making ends meet has become increasingly challenging for many Australians, particularly those on tight budgets. Scrimping and saving to get by has become a familiar experience, especially in grocery shopping.

Like many of us at the SDC, we actively seek discounts and cheaper alternatives to stretch our weekly budgets further. Shopping in-store is our preferred option, allowing us to check out fresh produce and find better deals.

Unfortunately, store visits aren't always all that they're made out to be.

There are plenty of stories out there about people catching shoplifters skimming items off shelves or taking items without paying, which not only affects the store's sales but could also lead to higher prices on our end.

As the costs of living continue to rise, supermarkets have become more susceptible to theft.

View attachment 25549

The technology is in response to the nationwide spike in thefts at self-serve checkouts. Credit: Shutterstock.

As a result, Woolworths supermarkets have decided to take action and implement new artificially intelligent (AI) security cameras to combat the rising amount of shoplifting.

Dubbed the Scan&Go technology, the system uses AI to identify when an item has not been scanned properly in the self-serve checkouts.

Elisha Moore, the Assistant State Manager for Woolworths in WA, revealed that the system had already successfully reduced theft in stores across the Eastern states of Australia and was now being rolled out in WA.

'We are seeing an increase in retail crime and theft,' said Ms Moore.

'So it's providing technology to support the customers at the assisted checkout area and our team members the opportunity to assist the customer and intervene.'

The Scan&Go system has been designed to send alerts when items are not scanned properly. These alerts promptly notify the customer through an alert displayed on the screen. In case of any issues, a staff member will be able to respond promptly and take appropriate action.

If you're concerned about being recorded without consent, Woolworths said they are taking extra precautions to safeguard its customers' privacy and that their faces and private information will be handled with utmost care.

'This is not viewed live, and any faces inadvertently detected are blurred when the footage is reviewed by a person so the customer cannot be identified,' Moore said.

'And then there's privacy around the pin pads as well, so we actually don't have the technology overviewing the pin pads; it is all blacked out.'

Although the surrounding controversy about facial recognition technology in Australia's retailers is still up in the air—with the Office of the Australian Information Commissioner currently investigating Bunnings and Kmart—Coles and Woolworths have both implemented a range of security measures to prevent shoplifting from becoming even more of a problem.

Coles has also seen a similar increase in theft at its stores but has employed a large team of plain-clothes loss prevention officers nationally who are said to be catching 'hundreds of thieves' every week, according to a spokesperson.

Those in regional areas are also not exempt from the problem.

Stuart Bain, Operations Manager of Rigters IGA in Geraldton, said there had been an increase in thefts by adults in the past six months.

'A lot of larger, more organised theft such as trolley loads or larger amounts where they try to exit through the entry, work together to conceal in bags [or on the] person, or even more organised and unusual methods to try and confuse staff with older receipts', he said.

Mr Bain believes courts should impose harsher punishments on repeat offenders.

'The police do a lot of work to get them in front of the courts for them mostly to get warnings or a slap on the wrist,' he said.

Surveillance cameras and recordings in supermarkets have sparked heated debates on social media, and we've tackled this topic in previous articles here at the SDC. So, what do our members think about it? Well, the reactions are quite mixed, to say the least.

On one hand, there are those who fully support the concept. They see it as a necessary step for supermarkets to deter theft and shoplifting effectively.

Member @Observer commented on an article and said, 'The only ones that need to be concerned are the ones that want to do something deceitfully. Keeping in mind also that people are not perfect, cameras shouldn't be an issue, really.'

Member @Olddingo agreed and added: 'The only ones that whinge about this sort of technology are the ones who are doing the thievery.'

On the flip side, there are also some who aren't too thrilled with the idea. They have reservations about the potential implications of increased surveillance.

Member @cheviegirl34 said, 'We have no privacy anymore. Not a good feeling to think as you walk around a shop that someone is watching your every move and can't scratch yourself or blow your nose without someone looking at you. Not comfortable at all!'

Meanwhile, member @robby G shared: 'I have changed my shopping habits because I feel like a criminal with the cameras at the checkouts.'

Key Takeaways

• Woolworths is deploying new AI-based security cameras at self-serve checkouts in WA to combat the rising trend of theft in the country.
• Elisha Moore, the Assistant State Manager for Woolworths in WA, said the technology, which already toned down theft in the eastern state stores, identifies when an item hasn't been properly scanned.
• While Bunnings and Kmart face scrutiny over the use of facial recognition tech, Moore reassured that the deployed system does not utilise this controversial technology, instead incorporating safeguards to protect customers' privacy.
• Coles and Rigters IGA in Geraldton have also observed an upswing in theft, leading to a call for harsher punishments for repeat offenders.

The future truly is here, don't you think?

Members, do you have more to add to the conversations? What do you think about the rising use of AI and surveillance cameras in supermarkets? Are you totally on board with it, or do you reckon they should take it down a notch? Drop your thoughts in the comments below!

I hate the idea of whatever you do in a shop such as maybe blow your nose or scratch yourself is being observed by someone! Why do we have to have this because of a minority who do not do the correct thing!!!!! We are ALL treated like criminals these days!!!!!

 

[Dija]

With the increasing cost of living, making ends meet has become increasingly challenging for many Australians, particularly those on tight budgets. Scrimping and saving to get by has become a familiar experience, especially in grocery shopping.

Like many of us at the SDC, we actively seek discounts and cheaper alternatives to stretch our weekly budgets further. Shopping in-store is our preferred option, allowing us to check out fresh produce and find better deals.

Unfortunately, store visits aren't always all that they're made out to be.

There are plenty of stories out there about people catching shoplifters skimming items off shelves or taking items without paying, which not only affects the store's sales but could also lead to higher prices on our end.

As the costs of living continue to rise, supermarkets have become more susceptible to theft.

View attachment 25549

The technology is in response to the nationwide spike in thefts at self-serve checkouts. Credit: Shutterstock.

As a result, Woolworths supermarkets have decided to take action and implement new artificially intelligent (AI) security cameras to combat the rising amount of shoplifting.

Dubbed the Scan&Go technology, the system uses AI to identify when an item has not been scanned properly in the self-serve checkouts.

Elisha Moore, the Assistant State Manager for Woolworths in WA, revealed that the system had already successfully reduced theft in stores across the Eastern states of Australia and was now being rolled out in WA.

'We are seeing an increase in retail crime and theft,' said Ms Moore.

'So it's providing technology to support the customers at the assisted checkout area and our team members the opportunity to assist the customer and intervene.'

The Scan&Go system has been designed to send alerts when items are not scanned properly. These alerts promptly notify the customer through an alert displayed on the screen. In case of any issues, a staff member will be able to respond promptly and take appropriate action.

If you're concerned about being recorded without consent, Woolworths said they are taking extra precautions to safeguard its customers' privacy and that their faces and private information will be handled with utmost care.

'This is not viewed live, and any faces inadvertently detected are blurred when the footage is reviewed by a person so the customer cannot be identified,' Moore said.

'And then there's privacy around the pin pads as well, so we actually don't have the technology overviewing the pin pads; it is all blacked out.'

Although the surrounding controversy about facial recognition technology in Australia's retailers is still up in the air—with the Office of the Australian Information Commissioner currently investigating Bunnings and Kmart—Coles and Woolworths have both implemented a range of security measures to prevent shoplifting from becoming even more of a problem.

Coles has also seen a similar increase in theft at its stores but has employed a large team of plain-clothes loss prevention officers nationally who are said to be catching 'hundreds of thieves' every week, according to a spokesperson.

Those in regional areas are also not exempt from the problem.

Stuart Bain, Operations Manager of Rigters IGA in Geraldton, said there had been an increase in thefts by adults in the past six months.

'A lot of larger, more organised theft such as trolley loads or larger amounts where they try to exit through the entry, work together to conceal in bags [or on the] person, or even more organised and unusual methods to try and confuse staff with older receipts', he said.

Mr Bain believes courts should impose harsher punishments on repeat offenders.

'The police do a lot of work to get them in front of the courts for them mostly to get warnings or a slap on the wrist,' he said.

Surveillance cameras and recordings in supermarkets have sparked heated debates on social media, and we've tackled this topic in previous articles here at the SDC. So, what do our members think about it? Well, the reactions are quite mixed, to say the least.

On one hand, there are those who fully support the concept. They see it as a necessary step for supermarkets to deter theft and shoplifting effectively.

Member @Observer commented on an article and said, 'The only ones that need to be concerned are the ones that want to do something deceitfully. Keeping in mind also that people are not perfect, cameras shouldn't be an issue, really.'

Member @Olddingo agreed and added: 'The only ones that whinge about this sort of technology are the ones who are doing the thievery.'

On the flip side, there are also some who aren't too thrilled with the idea. They have reservations about the potential implications of increased surveillance.

Member @cheviegirl34 said, 'We have no privacy anymore. Not a good feeling to think as you walk around a shop that someone is watching your every move and can't scratch yourself or blow your nose without someone looking at you. Not comfortable at all!'

Meanwhile, member @robby G shared: 'I have changed my shopping habits because I feel like a criminal with the cameras at the checkouts.'

Key Takeaways

• Woolworths is deploying new AI-based security cameras at self-serve checkouts in WA to combat the rising trend of theft in the country.
• Elisha Moore, the Assistant State Manager for Woolworths in WA, said the technology, which already toned down theft in the eastern state stores, identifies when an item hasn't been properly scanned.
• While Bunnings and Kmart face scrutiny over the use of facial recognition tech, Moore reassured that the deployed system does not utilise this controversial technology, instead incorporating safeguards to protect customers' privacy.
• Coles and Rigters IGA in Geraldton have also observed an upswing in theft, leading to a call for harsher punishments for repeat offenders.

The future truly is here, don't you think?

Members, do you have more to add to the conversations? What do you think about the rising use of AI and surveillance cameras in supermarkets? Are you totally on board with it, or do you reckon they should take it down a notch? Drop your thoughts in the comments below!

I think the cost of all those stolen items is passed on to us therefore shopping will be much more expansive. Catch the thieves with cameras ! Great

 

[Bernice S]

With the increasing cost of living, making ends meet has become increasingly challenging for many Australians, particularly those on tight budgets. Scrimping and saving to get by has become a familiar experience, especially in grocery shopping.

Like many of us at the SDC, we actively seek discounts and cheaper alternatives to stretch our weekly budgets further. Shopping in-store is our preferred option, allowing us to check out fresh produce and find better deals.

Unfortunately, store visits aren't always all that they're made out to be.

There are plenty of stories out there about people catching shoplifters skimming items off shelves or taking items without paying, which not only affects the store's sales but could also lead to higher prices on our end.

As the costs of living continue to rise, supermarkets have become more susceptible to theft.

View attachment 25549

The technology is in response to the nationwide spike in thefts at self-serve checkouts. Credit: Shutterstock.

As a result, Woolworths supermarkets have decided to take action and implement new artificially intelligent (AI) security cameras to combat the rising amount of shoplifting.

Dubbed the Scan&Go technology, the system uses AI to identify when an item has not been scanned properly in the self-serve checkouts.

Elisha Moore, the Assistant State Manager for Woolworths in WA, revealed that the system had already successfully reduced theft in stores across the Eastern states of Australia and was now being rolled out in WA.

'We are seeing an increase in retail crime and theft,' said Ms Moore.

'So it's providing technology to support the customers at the assisted checkout area and our team members the opportunity to assist the customer and intervene.'

The Scan&Go system has been designed to send alerts when items are not scanned properly. These alerts promptly notify the customer through an alert displayed on the screen. In case of any issues, a staff member will be able to respond promptly and take appropriate action.

If you're concerned about being recorded without consent, Woolworths said they are taking extra precautions to safeguard its customers' privacy and that their faces and private information will be handled with utmost care.

'This is not viewed live, and any faces inadvertently detected are blurred when the footage is reviewed by a person so the customer cannot be identified,' Moore said.

'And then there's privacy around the pin pads as well, so we actually don't have the technology overviewing the pin pads; it is all blacked out.'

Although the surrounding controversy about facial recognition technology in Australia's retailers is still up in the air—with the Office of the Australian Information Commissioner currently investigating Bunnings and Kmart—Coles and Woolworths have both implemented a range of security measures to prevent shoplifting from becoming even more of a problem.

Coles has also seen a similar increase in theft at its stores but has employed a large team of plain-clothes loss prevention officers nationally who are said to be catching 'hundreds of thieves' every week, according to a spokesperson.

Those in regional areas are also not exempt from the problem.

Stuart Bain, Operations Manager of Rigters IGA in Geraldton, said there had been an increase in thefts by adults in the past six months.

'A lot of larger, more organised theft such as trolley loads or larger amounts where they try to exit through the entry, work together to conceal in bags [or on the] person, or even more organised and unusual methods to try and confuse staff with older receipts', he said.

Mr Bain believes courts should impose harsher punishments on repeat offenders.

'The police do a lot of work to get them in front of the courts for them mostly to get warnings or a slap on the wrist,' he said.

Surveillance cameras and recordings in supermarkets have sparked heated debates on social media, and we've tackled this topic in previous articles here at the SDC. So, what do our members think about it? Well, the reactions are quite mixed, to say the least.

On one hand, there are those who fully support the concept. They see it as a necessary step for supermarkets to deter theft and shoplifting effectively.

Member @Observer commented on an article and said, 'The only ones that need to be concerned are the ones that want to do something deceitfully. Keeping in mind also that people are not perfect, cameras shouldn't be an issue, really.'

Member @Olddingo agreed and added: 'The only ones that whinge about this sort of technology are the ones who are doing the thievery.'

On the flip side, there are also some who aren't too thrilled with the idea. They have reservations about the potential implications of increased surveillance.

Member @cheviegirl34 said, 'We have no privacy anymore. Not a good feeling to think as you walk around a shop that someone is watching your every move and can't scratch yourself or blow your nose without someone looking at you. Not comfortable at all!'

Meanwhile, member @robby G shared: 'I have changed my shopping habits because I feel like a criminal with the cameras at the checkouts.'

Key Takeaways

• Woolworths is deploying new AI-based security cameras at self-serve checkouts in WA to combat the rising trend of theft in the country.
• Elisha Moore, the Assistant State Manager for Woolworths in WA, said the technology, which already toned down theft in the eastern state stores, identifies when an item hasn't been properly scanned.
• While Bunnings and Kmart face scrutiny over the use of facial recognition tech, Moore reassured that the deployed system does not utilise this controversial technology, instead incorporating safeguards to protect customers' privacy.
• Coles and Rigters IGA in Geraldton have also observed an upswing in theft, leading to a call for harsher punishments for repeat offenders.

The future truly is here, don't you think?

Members, do you have more to add to the conversations? What do you think about the rising use of AI and surveillance cameras in supermarkets? Are you totally on board with it, or do you reckon they should take it down a notch? Drop your thoughts in the comments below!

It is a shame that the minority group of theives have made it necessary for all people to be treated as criminals. But if you have done nothing wrong then you have no reason to worry about all this new technology as it is meant to catch criminals not you.

 

[Catherines]

I hate the idea of whatever you do in a shop such as maybe blow your nose or scratch yourself is being observed by someone! Why do we have to have this because of a minority who do not do the correct thing!!!!! We are ALL treated like criminals these days!!!!!

Do no wrong and you have no fear. No cameras means more theft, means more cost to all of us who have to pay the price.

 

[Leenie]

Totally agree with Bernice S if you are honest u have nothing to worry about

 

[dabangler]

With the huge amounts of money spent on cameras, undercover officers and extra security, wouldn't it be cheaper and more user friendly just to reopen checkouts with real people???

 

[Squizzy1]

With the increasing cost of living, making ends meet has become increasingly challenging for many Australians, particularly those on tight budgets. Scrimping and saving to get by has become a familiar experience, especially in grocery shopping.

Like many of us at the SDC, we actively seek discounts and cheaper alternatives to stretch our weekly budgets further. Shopping in-store is our preferred option, allowing us to check out fresh produce and find better deals.

Unfortunately, store visits aren't always all that they're made out to be.

There are plenty of stories out there about people catching shoplifters skimming items off shelves or taking items without paying, which not only affects the store's sales but could also lead to higher prices on our end.

As the costs of living continue to rise, supermarkets have become more susceptible to theft.

View attachment 25549

The technology is in response to the nationwide spike in thefts at self-serve checkouts. Credit: Shutterstock.

As a result, Woolworths supermarkets have decided to take action and implement new artificially intelligent (AI) security cameras to combat the rising amount of shoplifting.

Dubbed the Scan&Go technology, the system uses AI to identify when an item has not been scanned properly in the self-serve checkouts.

Elisha Moore, the Assistant State Manager for Woolworths in WA, revealed that the system had already successfully reduced theft in stores across the Eastern states of Australia and was now being rolled out in WA.

'We are seeing an increase in retail crime and theft,' said Ms Moore.

'So it's providing technology to support the customers at the assisted checkout area and our team members the opportunity to assist the customer and intervene.'

The Scan&Go system has been designed to send alerts when items are not scanned properly. These alerts promptly notify the customer through an alert displayed on the screen. In case of any issues, a staff member will be able to respond promptly and take appropriate action.

If you're concerned about being recorded without consent, Woolworths said they are taking extra precautions to safeguard its customers' privacy and that their faces and private information will be handled with utmost care.

'This is not viewed live, and any faces inadvertently detected are blurred when the footage is reviewed by a person so the customer cannot be identified,' Moore said.

'And then there's privacy around the pin pads as well, so we actually don't have the technology overviewing the pin pads; it is all blacked out.'

Although the surrounding controversy about facial recognition technology in Australia's retailers is still up in the air—with the Office of the Australian Information Commissioner currently investigating Bunnings and Kmart—Coles and Woolworths have both implemented a range of security measures to prevent shoplifting from becoming even more of a problem.

Coles has also seen a similar increase in theft at its stores but has employed a large team of plain-clothes loss prevention officers nationally who are said to be catching 'hundreds of thieves' every week, according to a spokesperson.

Those in regional areas are also not exempt from the problem.

Stuart Bain, Operations Manager of Rigters IGA in Geraldton, said there had been an increase in thefts by adults in the past six months.

'A lot of larger, more organised theft such as trolley loads or larger amounts where they try to exit through the entry, work together to conceal in bags [or on the] person, or even more organised and unusual methods to try and confuse staff with older receipts', he said.

Mr Bain believes courts should impose harsher punishments on repeat offenders.

'The police do a lot of work to get them in front of the courts for them mostly to get warnings or a slap on the wrist,' he said.

Surveillance cameras and recordings in supermarkets have sparked heated debates on social media, and we've tackled this topic in previous articles here at the SDC. So, what do our members think about it? Well, the reactions are quite mixed, to say the least.

On one hand, there are those who fully support the concept. They see it as a necessary step for supermarkets to deter theft and shoplifting effectively.

Member @Observer commented on an article and said, 'The only ones that need to be concerned are the ones that want to do something deceitfully. Keeping in mind also that people are not perfect, cameras shouldn't be an issue, really.'

Member @Olddingo agreed and added: 'The only ones that whinge about this sort of technology are the ones who are doing the thievery.'

On the flip side, there are also some who aren't too thrilled with the idea. They have reservations about the potential implications of increased surveillance.

Member @cheviegirl34 said, 'We have no privacy anymore. Not a good feeling to think as you walk around a shop that someone is watching your every move and can't scratch yourself or blow your nose without someone looking at you. Not comfortable at all!'

Meanwhile, member @robby G shared: 'I have changed my shopping habits because I feel like a criminal with the cameras at the checkouts.'

Key Takeaways

• Woolworths is deploying new AI-based security cameras at self-serve checkouts in WA to combat the rising trend of theft in the country.
• Elisha Moore, the Assistant State Manager for Woolworths in WA, said the technology, which already toned down theft in the eastern state stores, identifies when an item hasn't been properly scanned.
• While Bunnings and Kmart face scrutiny over the use of facial recognition tech, Moore reassured that the deployed system does not utilise this controversial technology, instead incorporating safeguards to protect customers' privacy.
• Coles and Rigters IGA in Geraldton have also observed an upswing in theft, leading to a call for harsher punishments for repeat offenders.

The future truly is here, don't you think?

Members, do you have more to add to the conversations? What do you think about the rising use of AI and surveillance cameras in supermarkets? Are you totally on board with it, or do you reckon they should take it down a notch? Drop your thoughts in the comments below!

I endorse the idea, just as I do in the streets. Invasion of privacy out in the public domain, what does that mean?

 

[Shane/#]

With the increasing cost of living, making ends meet has become increasingly challenging for many Australians, particularly those on tight budgets. Scrimping and saving to get by has become a familiar experience, especially in grocery shopping.

Like many of us at the SDC, we actively seek discounts and cheaper alternatives to stretch our weekly budgets further. Shopping in-store is our preferred option, allowing us to check out fresh produce and find better deals.

Unfortunately, store visits aren't always all that they're made out to be.

There are plenty of stories out there about people catching shoplifters skimming items off shelves or taking items without paying, which not only affects the store's sales but could also lead to higher prices on our end.

As the costs of living continue to rise, supermarkets have become more susceptible to theft.

View attachment 25549

The technology is in response to the nationwide spike in thefts at self-serve checkouts. Credit: Shutterstock.

As a result, Woolworths supermarkets have decided to take action and implement new artificially intelligent (AI) security cameras to combat the rising amount of shoplifting.

Dubbed the Scan&Go technology, the system uses AI to identify when an item has not been scanned properly in the self-serve checkouts.

Elisha Moore, the Assistant State Manager for Woolworths in WA, revealed that the system had already successfully reduced theft in stores across the Eastern states of Australia and was now being rolled out in WA.

'We are seeing an increase in retail crime and theft,' said Ms Moore.

'So it's providing technology to support the customers at the assisted checkout area and our team members the opportunity to assist the customer and intervene.'

The Scan&Go system has been designed to send alerts when items are not scanned properly. These alerts promptly notify the customer through an alert displayed on the screen. In case of any issues, a staff member will be able to respond promptly and take appropriate action.

If you're concerned about being recorded without consent, Woolworths said they are taking extra precautions to safeguard its customers' privacy and that their faces and private information will be handled with utmost care.

'This is not viewed live, and any faces inadvertently detected are blurred when the footage is reviewed by a person so the customer cannot be identified,' Moore said.

'And then there's privacy around the pin pads as well, so we actually don't have the technology overviewing the pin pads; it is all blacked out.'

Although the surrounding controversy about facial recognition technology in Australia's retailers is still up in the air—with the Office of the Australian Information Commissioner currently investigating Bunnings and Kmart—Coles and Woolworths have both implemented a range of security measures to prevent shoplifting from becoming even more of a problem.

Coles has also seen a similar increase in theft at its stores but has employed a large team of plain-clothes loss prevention officers nationally who are said to be catching 'hundreds of thieves' every week, according to a spokesperson.

Those in regional areas are also not exempt from the problem.

Stuart Bain, Operations Manager of Rigters IGA in Geraldton, said there had been an increase in thefts by adults in the past six months.

'A lot of larger, more organised theft such as trolley loads or larger amounts where they try to exit through the entry, work together to conceal in bags [or on the] person, or even more organised and unusual methods to try and confuse staff with older receipts', he said.

Mr Bain believes courts should impose harsher punishments on repeat offenders.

'The police do a lot of work to get them in front of the courts for them mostly to get warnings or a slap on the wrist,' he said.

Surveillance cameras and recordings in supermarkets have sparked heated debates on social media, and we've tackled this topic in previous articles here at the SDC. So, what do our members think about it? Well, the reactions are quite mixed, to say the least.

On one hand, there are those who fully support the concept. They see it as a necessary step for supermarkets to deter theft and shoplifting effectively.

Member @Observer commented on an article and said, 'The only ones that need to be concerned are the ones that want to do something deceitfully. Keeping in mind also that people are not perfect, cameras shouldn't be an issue, really.'

Member @Olddingo agreed and added: 'The only ones that whinge about this sort of technology are the ones who are doing the thievery.'

On the flip side, there are also some who aren't too thrilled with the idea. They have reservations about the potential implications of increased surveillance.

Member @cheviegirl34 said, 'We have no privacy anymore. Not a good feeling to think as you walk around a shop that someone is watching your every move and can't scratch yourself or blow your nose without someone looking at you. Not comfortable at all!'

Meanwhile, member @robby G shared: 'I have changed my shopping habits because I feel like a criminal with the cameras at the checkouts.'

Key Takeaways

• Woolworths is deploying new AI-based security cameras at self-serve checkouts in WA to combat the rising trend of theft in the country.
• Elisha Moore, the Assistant State Manager for Woolworths in WA, said the technology, which already toned down theft in the eastern state stores, identifies when an item hasn't been properly scanned.
• While Bunnings and Kmart face scrutiny over the use of facial recognition tech, Moore reassured that the deployed system does not utilise this controversial technology, instead incorporating safeguards to protect customers' privacy.
• Coles and Rigters IGA in Geraldton have also observed an upswing in theft, leading to a call for harsher punishments for repeat offenders.

The future truly is here, don't you think?

Members, do you have more to add to the conversations? What do you think about the rising use of AI and surveillance cameras in supermarkets? Are you totally on board with it, or do you reckon they should take it down a notch? Drop your thoughts in the comments below!

Want to stop theft Woolworths get rid of you self-serve checkouts then you will see a decrease in theft simple

 

[Inot54]

We are filmed everywhere we go including in shops so why are we worried about the self serve areas being filmed. No doubt if we were the victim of pick pocketers, assault or any crime outside our homes the first thing we’d ask is if there is any CCTV available to help catch the culprits. Can’t have it both ways.

 

[Catherines]

Just try walking down Brisbane's Queen Street Mall for one - look up and you will see you are on camera everywhere not just inside a shop; shops have their cameras mostly well displayed. Everywhere you look (even when driving) you will see cameras. As I said before, if you do nothing wrong, have no fear. Guilty, then you most probably will be caught.

 

[Catherines]

SPOT ON

We are filmed everywhere we go including in shops so why are we worried about the self serve areas being filmed. No doubt if we were the victim of pick pocketers, assault or any crime outside our homes the first thing we’d ask is if there is any CCTV available to help catch the culprits. Can’t have it both ways.

.

 

[Milica]

Want to stop theft Woolworths get rid of you self-serve checkouts then you will see a decrease in theft simple

And create more jobs again! - common sense!_!

 

[Milica]

"AI is providing technology to support customers @ the checkout"! that's nice - while we still have workers that are watching intensely - as if at any moment we are going to commit an act of stealing - it is a most uncomfortable shopping experience now, there is no friendly, helpful shopping experience in the big supermarkets, should a shopper need help. They state AI as only having a blurred image of a persons face & the keypad where you use your pin number & keycard, are somehow blacked out - but isn't AI meant to be next level - it's an invasion of a persons privacy - whilst they r using there keycards, not only would they like us to become a society of cashless peoples, but now they will be able to read our pin numbers etc - i am pretty sure the bank has always advised us "Never give your Pin Number to Anyone" its pathetic and the shopper is paying for this s... by way of shopping prices going up! Cameras are one thing & yes helpful to solve crime when it comes to Police doing there jobs, not shopping centre staff - they don't have that power, although more and more i am seeing they think they have! AI is quite different. I do hope my comments aren't going to offend anyone!

 

[Milica]

With the huge amounts of money spent on cameras, undercover officers and extra security, wouldn't it be cheaper and more user friendly just to reopen checkouts with real people???

But that would be common sense:_) and everyone thinks they have more powers these days than they actually have in many roles, until they find themselves in a court of law.

 

[KiwiTrish]

With the increasing cost of living, making ends meet has become increasingly challenging for many Australians, particularly those on tight budgets. Scrimping and saving to get by has become a familiar experience, especially in grocery shopping.

Like many of us at the SDC, we actively seek discounts and cheaper alternatives to stretch our weekly budgets further. Shopping in-store is our preferred option, allowing us to check out fresh produce and find better deals.

Unfortunately, store visits aren't always all that they're made out to be.

There are plenty of stories out there about people catching shoplifters skimming items off shelves or taking items without paying, which not only affects the store's sales but could also lead to higher prices on our end.

As the costs of living continue to rise, supermarkets have become more susceptible to theft.

View attachment 25549

The technology is in response to the nationwide spike in thefts at self-serve checkouts. Credit: Shutterstock.

As a result, Woolworths supermarkets have decided to take action and implement new artificially intelligent (AI) security cameras to combat the rising amount of shoplifting.

Dubbed the Scan&Go technology, the system uses AI to identify when an item has not been scanned properly in the self-serve checkouts.

Elisha Moore, the Assistant State Manager for Woolworths in WA, revealed that the system had already successfully reduced theft in stores across the Eastern states of Australia and was now being rolled out in WA.

'We are seeing an increase in retail crime and theft,' said Ms Moore.

'So it's providing technology to support the customers at the assisted checkout area and our team members the opportunity to assist the customer and intervene.'

The Scan&Go system has been designed to send alerts when items are not scanned properly. These alerts promptly notify the customer through an alert displayed on the screen. In case of any issues, a staff member will be able to respond promptly and take appropriate action.

If you're concerned about being recorded without consent, Woolworths said they are taking extra precautions to safeguard its customers' privacy and that their faces and private information will be handled with utmost care.

'This is not viewed live, and any faces inadvertently detected are blurred when the footage is reviewed by a person so the customer cannot be identified,' Moore said.

'And then there's privacy around the pin pads as well, so we actually don't have the technology overviewing the pin pads; it is all blacked out.'

Although the surrounding controversy about facial recognition technology in Australia's retailers is still up in the air—with the Office of the Australian Information Commissioner currently investigating Bunnings and Kmart—Coles and Woolworths have both implemented a range of security measures to prevent shoplifting from becoming even more of a problem.

Coles has also seen a similar increase in theft at its stores but has employed a large team of plain-clothes loss prevention officers nationally who are said to be catching 'hundreds of thieves' every week, according to a spokesperson.

Those in regional areas are also not exempt from the problem.

Stuart Bain, Operations Manager of Rigters IGA in Geraldton, said there had been an increase in thefts by adults in the past six months.

'A lot of larger, more organised theft such as trolley loads or larger amounts where they try to exit through the entry, work together to conceal in bags [or on the] person, or even more organised and unusual methods to try and confuse staff with older receipts', he said.

Mr Bain believes courts should impose harsher punishments on repeat offenders.

'The police do a lot of work to get them in front of the courts for them mostly to get warnings or a slap on the wrist,' he said.

Surveillance cameras and recordings in supermarkets have sparked heated debates on social media, and we've tackled this topic in previous articles here at the SDC. So, what do our members think about it? Well, the reactions are quite mixed, to say the least.

On one hand, there are those who fully support the concept. They see it as a necessary step for supermarkets to deter theft and shoplifting effectively.

Member @Observer commented on an article and said, 'The only ones that need to be concerned are the ones that want to do something deceitfully. Keeping in mind also that people are not perfect, cameras shouldn't be an issue, really.'

Member @Olddingo agreed and added: 'The only ones that whinge about this sort of technology are the ones who are doing the thievery.'

On the flip side, there are also some who aren't too thrilled with the idea. They have reservations about the potential implications of increased surveillance.

Member @cheviegirl34 said, 'We have no privacy anymore. Not a good feeling to think as you walk around a shop that someone is watching your every move and can't scratch yourself or blow your nose without someone looking at you. Not comfortable at all!'

Meanwhile, member @robby G shared: 'I have changed my shopping habits because I feel like a criminal with the cameras at the checkouts.'

Key Takeaways

• Woolworths is deploying new AI-based security cameras at self-serve checkouts in WA to combat the rising trend of theft in the country.
• Elisha Moore, the Assistant State Manager for Woolworths in WA, said the technology, which already toned down theft in the eastern state stores, identifies when an item hasn't been properly scanned.
• While Bunnings and Kmart face scrutiny over the use of facial recognition tech, Moore reassured that the deployed system does not utilise this controversial technology, instead incorporating safeguards to protect customers' privacy.
• Coles and Rigters IGA in Geraldton have also observed an upswing in theft, leading to a call for harsher punishments for repeat offenders.

The future truly is here, don't you think?

Members, do you have more to add to the conversations? What do you think about the rising use of AI and surveillance cameras in supermarkets? Are you totally on board with it, or do you reckon they should take it down a notch? Drop your thoughts in the comments below!

I have no worries about it you see people stealing every time you shop so if they can make them pay like we have too I’m all for it. And for all the people who make excuses for it I’m sorry but we all know stealing is stealing and no there is no excuse for it!

 

[Tygie]

With the increasing cost of living, making ends meet has become increasingly challenging for many Australians, particularly those on tight budgets. Scrimping and saving to get by has become a familiar experience, especially in grocery shopping.

Like many of us at the SDC, we actively seek discounts and cheaper alternatives to stretch our weekly budgets further. Shopping in-store is our preferred option, allowing us to check out fresh produce and find better deals.

Unfortunately, store visits aren't always all that they're made out to be.

There are plenty of stories out there about people catching shoplifters skimming items off shelves or taking items without paying, which not only affects the store's sales but could also lead to higher prices on our end.

As the costs of living continue to rise, supermarkets have become more susceptible to theft.

View attachment 25549

The technology is in response to the nationwide spike in thefts at self-serve checkouts. Credit: Shutterstock.

As a result, Woolworths supermarkets have decided to take action and implement new artificially intelligent (AI) security cameras to combat the rising amount of shoplifting.

Dubbed the Scan&Go technology, the system uses AI to identify when an item has not been scanned properly in the self-serve checkouts.

Elisha Moore, the Assistant State Manager for Woolworths in WA, revealed that the system had already successfully reduced theft in stores across the Eastern states of Australia and was now being rolled out in WA.

'We are seeing an increase in retail crime and theft,' said Ms Moore.

'So it's providing technology to support the customers at the assisted checkout area and our team members the opportunity to assist the customer and intervene.'

The Scan&Go system has been designed to send alerts when items are not scanned properly. These alerts promptly notify the customer through an alert displayed on the screen. In case of any issues, a staff member will be able to respond promptly and take appropriate action.

If you're concerned about being recorded without consent, Woolworths said they are taking extra precautions to safeguard its customers' privacy and that their faces and private information will be handled with utmost care.

'This is not viewed live, and any faces inadvertently detected are blurred when the footage is reviewed by a person so the customer cannot be identified,' Moore said.

'And then there's privacy around the pin pads as well, so we actually don't have the technology overviewing the pin pads; it is all blacked out.'

Although the surrounding controversy about facial recognition technology in Australia's retailers is still up in the air—with the Office of the Australian Information Commissioner currently investigating Bunnings and Kmart—Coles and Woolworths have both implemented a range of security measures to prevent shoplifting from becoming even more of a problem.

Coles has also seen a similar increase in theft at its stores but has employed a large team of plain-clothes loss prevention officers nationally who are said to be catching 'hundreds of thieves' every week, according to a spokesperson.

Those in regional areas are also not exempt from the problem.

Stuart Bain, Operations Manager of Rigters IGA in Geraldton, said there had been an increase in thefts by adults in the past six months.

'A lot of larger, more organised theft such as trolley loads or larger amounts where they try to exit through the entry, work together to conceal in bags [or on the] person, or even more organised and unusual methods to try and confuse staff with older receipts', he said.

Mr Bain believes courts should impose harsher punishments on repeat offenders.

'The police do a lot of work to get them in front of the courts for them mostly to get warnings or a slap on the wrist,' he said.

Surveillance cameras and recordings in supermarkets have sparked heated debates on social media, and we've tackled this topic in previous articles here at the SDC. So, what do our members think about it? Well, the reactions are quite mixed, to say the least.

On one hand, there are those who fully support the concept. They see it as a necessary step for supermarkets to deter theft and shoplifting effectively.

Member @Observer commented on an article and said, 'The only ones that need to be concerned are the ones that want to do something deceitfully. Keeping in mind also that people are not perfect, cameras shouldn't be an issue, really.'

Member @Olddingo agreed and added: 'The only ones that whinge about this sort of technology are the ones who are doing the thievery.'

On the flip side, there are also some who aren't too thrilled with the idea. They have reservations about the potential implications of increased surveillance.

Member @cheviegirl34 said, 'We have no privacy anymore. Not a good feeling to think as you walk around a shop that someone is watching your every move and can't scratch yourself or blow your nose without someone looking at you. Not comfortable at all!'

Meanwhile, member @robby G shared: 'I have changed my shopping habits because I feel like a criminal with the cameras at the checkouts.'

Key Takeaways

• Woolworths is deploying new AI-based security cameras at self-serve checkouts in WA to combat the rising trend of theft in the country.
• Elisha Moore, the Assistant State Manager for Woolworths in WA, said the technology, which already toned down theft in the eastern state stores, identifies when an item hasn't been properly scanned.
• While Bunnings and Kmart face scrutiny over the use of facial recognition tech, Moore reassured that the deployed system does not utilise this controversial technology, instead incorporating safeguards to protect customers' privacy.
• Coles and Rigters IGA in Geraldton have also observed an upswing in theft, leading to a call for harsher punishments for repeat offenders.

The future truly is here, don't you think?

Members, do you have more to add to the conversations? What do you think about the rising use of AI and surveillance cameras in supermarkets? Are you totally on board with it, or do you reckon they should take it down a notch? Drop your thoughts in the comments below!

Invasion of privacy. wish they'd stop spying on me. i don't do anything wrong. It's bad enough having bags checked.

 

[Sockjoan]

With the increasing cost of living, making ends meet has become increasingly challenging for many Australians, particularly those on tight budgets. Scrimping and saving to get by has become a familiar experience, especially in grocery shopping.

Like many of us at the SDC, we actively seek discounts and cheaper alternatives to stretch our weekly budgets further. Shopping in-store is our preferred option, allowing us to check out fresh produce and find better deals.

Unfortunately, store visits aren't always all that they're made out to be.

There are plenty of stories out there about people catching shoplifters skimming items off shelves or taking items without paying, which not only affects the store's sales but could also lead to higher prices on our end.

As the costs of living continue to rise, supermarkets have become more susceptible to theft.

View attachment 25549

The technology is in response to the nationwide spike in thefts at self-serve checkouts. Credit: Shutterstock.

As a result, Woolworths supermarkets have decided to take action and implement new artificially intelligent (AI) security cameras to combat the rising amount of shoplifting.

Dubbed the Scan&Go technology, the system uses AI to identify when an item has not been scanned properly in the self-serve checkouts.

Elisha Moore, the Assistant State Manager for Woolworths in WA, revealed that the system had already successfully reduced theft in stores across the Eastern states of Australia and was now being rolled out in WA.

'We are seeing an increase in retail crime and theft,' said Ms Moore.

'So it's providing technology to support the customers at the assisted checkout area and our team members the opportunity to assist the customer and intervene.'

The Scan&Go system has been designed to send alerts when items are not scanned properly. These alerts promptly notify the customer through an alert displayed on the screen. In case of any issues, a staff member will be able to respond promptly and take appropriate action.

If you're concerned about being recorded without consent, Woolworths said they are taking extra precautions to safeguard its customers' privacy and that their faces and private information will be handled with utmost care.

'This is not viewed live, and any faces inadvertently detected are blurred when the footage is reviewed by a person so the customer cannot be identified,' Moore said.

'And then there's privacy around the pin pads as well, so we actually don't have the technology overviewing the pin pads; it is all blacked out.'

Although the surrounding controversy about facial recognition technology in Australia's retailers is still up in the air—with the Office of the Australian Information Commissioner currently investigating Bunnings and Kmart—Coles and Woolworths have both implemented a range of security measures to prevent shoplifting from becoming even more of a problem.

Coles has also seen a similar increase in theft at its stores but has employed a large team of plain-clothes loss prevention officers nationally who are said to be catching 'hundreds of thieves' every week, according to a spokesperson.

Those in regional areas are also not exempt from the problem.

Stuart Bain, Operations Manager of Rigters IGA in Geraldton, said there had been an increase in thefts by adults in the past six months.

'A lot of larger, more organised theft such as trolley loads or larger amounts where they try to exit through the entry, work together to conceal in bags [or on the] person, or even more organised and unusual methods to try and confuse staff with older receipts', he said.

Mr Bain believes courts should impose harsher punishments on repeat offenders.

'The police do a lot of work to get them in front of the courts for them mostly to get warnings or a slap on the wrist,' he said.

Surveillance cameras and recordings in supermarkets have sparked heated debates on social media, and we've tackled this topic in previous articles here at the SDC. So, what do our members think about it? Well, the reactions are quite mixed, to say the least.

On one hand, there are those who fully support the concept. They see it as a necessary step for supermarkets to deter theft and shoplifting effectively.

Member @Observer commented on an article and said, 'The only ones that need to be concerned are the ones that want to do something deceitfully. Keeping in mind also that people are not perfect, cameras shouldn't be an issue, really.'

Member @Olddingo agreed and added: 'The only ones that whinge about this sort of technology are the ones who are doing the thievery.'

On the flip side, there are also some who aren't too thrilled with the idea. They have reservations about the potential implications of increased surveillance.

Member @cheviegirl34 said, 'We have no privacy anymore. Not a good feeling to think as you walk around a shop that someone is watching your every move and can't scratch yourself or blow your nose without someone looking at you. Not comfortable at all!'

Meanwhile, member @robby G shared: 'I have changed my shopping habits because I feel like a criminal with the cameras at the checkouts.'

Key Takeaways

• Woolworths is deploying new AI-based security cameras at self-serve checkouts in WA to combat the rising trend of theft in the country.
• Elisha Moore, the Assistant State Manager for Woolworths in WA, said the technology, which already toned down theft in the eastern state stores, identifies when an item hasn't been properly scanned.
• While Bunnings and Kmart face scrutiny over the use of facial recognition tech, Moore reassured that the deployed system does not utilise this controversial technology, instead incorporating safeguards to protect customers' privacy.
• Coles and Rigters IGA in Geraldton have also observed an upswing in theft, leading to a call for harsher punishments for repeat offenders.

The future truly is here, don't you think?

Members, do you have more to add to the conversations? What do you think about the rising use of AI and surveillance cameras in supermarkets? Are you totally on board with it, or do you reckon they should take it down a notch? Drop your thoughts in the comments below!

I don’t use the self-checkouts. I want to preserve the jobs of the checkout operators. And anyone who tries to steal from a supermarket deserves to be caught and punished.

 

[Ezzy]

I have never been concerned about those security cameras because l pay for everything.

One question comes to mind amid cries of "Invasion of Privacy".
Do we have a right to this protection on a Business Premises?
There are signs prior to entering a supermarket or such advising every person entering about cameras, theft & penalties that apply if you are caught doing so.
By entering the store shoppers acknowledge these facts & agree to abide by these principles.

 

[Col@45]

With the increasing cost of living, making ends meet has become increasingly challenging for many Australians, particularly those on tight budgets. Scrimping and saving to get by has become a familiar experience, especially in grocery shopping.

Like many of us at the SDC, we actively seek discounts and cheaper alternatives to stretch our weekly budgets further. Shopping in-store is our preferred option, allowing us to check out fresh produce and find better deals.

Unfortunately, store visits aren't always all that they're made out to be.

There are plenty of stories out there about people catching shoplifters skimming items off shelves or taking items without paying, which not only affects the store's sales but could also lead to higher prices on our end.

As the costs of living continue to rise, supermarkets have become more susceptible to theft.

View attachment 25549

The technology is in response to the nationwide spike in thefts at self-serve checkouts. Credit: Shutterstock.

As a result, Woolworths supermarkets have decided to take action and implement new artificially intelligent (AI) security cameras to combat the rising amount of shoplifting.

Dubbed the Scan&Go technology, the system uses AI to identify when an item has not been scanned properly in the self-serve checkouts.

Elisha Moore, the Assistant State Manager for Woolworths in WA, revealed that the system had already successfully reduced theft in stores across the Eastern states of Australia and was now being rolled out in WA.

'We are seeing an increase in retail crime and theft,' said Ms Moore.

'So it's providing technology to support the customers at the assisted checkout area and our team members the opportunity to assist the customer and intervene.'

The Scan&Go system has been designed to send alerts when items are not scanned properly. These alerts promptly notify the customer through an alert displayed on the screen. In case of any issues, a staff member will be able to respond promptly and take appropriate action.

If you're concerned about being recorded without consent, Woolworths said they are taking extra precautions to safeguard its customers' privacy and that their faces and private information will be handled with utmost care.

'This is not viewed live, and any faces inadvertently detected are blurred when the footage is reviewed by a person so the customer cannot be identified,' Moore said.

'And then there's privacy around the pin pads as well, so we actually don't have the technology overviewing the pin pads; it is all blacked out.'

Although the surrounding controversy about facial recognition technology in Australia's retailers is still up in the air—with the Office of the Australian Information Commissioner currently investigating Bunnings and Kmart—Coles and Woolworths have both implemented a range of security measures to prevent shoplifting from becoming even more of a problem.

Coles has also seen a similar increase in theft at its stores but has employed a large team of plain-clothes loss prevention officers nationally who are said to be catching 'hundreds of thieves' every week, according to a spokesperson.

Those in regional areas are also not exempt from the problem.

Stuart Bain, Operations Manager of Rigters IGA in Geraldton, said there had been an increase in thefts by adults in the past six months.

'A lot of larger, more organised theft such as trolley loads or larger amounts where they try to exit through the entry, work together to conceal in bags [or on the] person, or even more organised and unusual methods to try and confuse staff with older receipts', he said.

Mr Bain believes courts should impose harsher punishments on repeat offenders.

'The police do a lot of work to get them in front of the courts for them mostly to get warnings or a slap on the wrist,' he said.

Surveillance cameras and recordings in supermarkets have sparked heated debates on social media, and we've tackled this topic in previous articles here at the SDC. So, what do our members think about it? Well, the reactions are quite mixed, to say the least.

On one hand, there are those who fully support the concept. They see it as a necessary step for supermarkets to deter theft and shoplifting effectively.

Member @Observer commented on an article and said, 'The only ones that need to be concerned are the ones that want to do something deceitfully. Keeping in mind also that people are not perfect, cameras shouldn't be an issue, really.'

Member @Olddingo agreed and added: 'The only ones that whinge about this sort of technology are the ones who are doing the thievery.'

On the flip side, there are also some who aren't too thrilled with the idea. They have reservations about the potential implications of increased surveillance.

Member @cheviegirl34 said, 'We have no privacy anymore. Not a good feeling to think as you walk around a shop that someone is watching your every move and can't scratch yourself or blow your nose without someone looking at you. Not comfortable at all!'

Meanwhile, member @robby G shared: 'I have changed my shopping habits because I feel like a criminal with the cameras at the checkouts.'

Key Takeaways

• Woolworths is deploying new AI-based security cameras at self-serve checkouts in WA to combat the rising trend of theft in the country.
• Elisha Moore, the Assistant State Manager for Woolworths in WA, said the technology, which already toned down theft in the eastern state stores, identifies when an item hasn't been properly scanned.
• While Bunnings and Kmart face scrutiny over the use of facial recognition tech, Moore reassured that the deployed system does not utilise this controversial technology, instead incorporating safeguards to protect customers' privacy.
• Coles and Rigters IGA in Geraldton have also observed an upswing in theft, leading to a call for harsher punishments for repeat offenders.

The future truly is here, don't you think?

Members, do you have more to add to the conversations? What do you think about the rising use of AI and surveillance cameras in supermarkets? Are you totally on board with it, or do you reckon they should take it down a notch? Drop your thoughts in the comments below!

When supermarkets brought in self serve, they left themselves wide open for theft, so no sympathy from me except the price of goods then goes up to make up for the stealing.
Supermarkets won't spend the money to employ a security guard either, so with all the thieving that's happening, the biggest losers will be the customers of course. With supermarkets it's all about the mighty dollar. I think it's very sad that these days there's little service provided for customers, and expecting people (especially older people) to pack their groceries themselves is not good. Gone are the days of good service in shops.