A professional cleaner confesses the most 'irritating' habits of her clients
- Replies 10
With all of the chores that need to get done, it's no wonder that many homeowners have turned to professional cleaning services to help keep their houses spick-and-span.
With so many services available these days, it's never been easier for us to get reliable assistance with the day-to-day chore of cleaning the house. And whilst most cleaners will happily oblige with whatever you need cleaning, it's important to remember that they're people too and have the same feelings as any other person.
Unfortunately, sometimes clients forget this and end up irritating or upsetting their cleaners without knowing it—which is why Victoria, the founder of Pocket Rockets Cleaning Services, took to her social media account recently to share the things people do that really 'irritate' professional cleaners.
In the video, which garnered a huge response from tens of thousands of viewers, Victoria noted that 'no offence is intended' if you happen to do some of these things too.
First and foremost, she advised that clients try to refrain from following their cleaners around the house, as this behaviour shows a lack of trust and respect towards them. No one likes to be followed at their workplace, and it's no different here. 'It's rude, it's disrespectful, and it's annoying', she said.
So rather than hovering around, take advantage of your cleaner's expertise and allow them the space to do their job. A small gesture of trust will go a long way, making for a comfortable and efficient working environment.
Another pet peeve Victoria mentioned is when clients use derogatory terms like 'the help' or act as though the cleaner is somehow beneath them, as if it's 'the 1920s'. Treating cleaners with respect and courtesy will foster a positive relationship and encourage them to put their best effort and care into their work at your home.
Victoria's other complaints included clients walking on freshly mopped floors, making lunch in a just-cleaned kitchen, or adding more dishes to a freshly cleaned sink. While she said she understands accidents can happen, being aware of the cleaner's work and taking care to avoid undoing their efforts is a sign of consideration and appreciation.
Something that also wears on a cleaner's patience is being asked to take on tasks outside their area of expertise. Victoria shared an anecdote of being asked to oil a wooden floor or being asked to clean the outside windows.
As with any service provider, maintaining clear and open communication about your expectations will go a long way in forging a strong, ongoing relationship.
Finally, Victoria mentioned a particular issue when clients ask cleaners to start new tasks with only a few minutes left in their scheduled time. As a courtesy, keep in mind that your cleaner has other commitments, and try to discuss tasks well ahead of time to avoid swamping them with last-minute requests.
Victoria's revelations certainly gave many homeowners a glimpse into the mind of a professional cleaner. Many fellow cleaners chimed in with their experiences, sharing stories of being called a 'maid' or being asked to take a stool sample for a client's grandparent.
The secret to maintaining a healthy relationship with your cleaner boils down to respect and open communication. It's important to be mindful of their work boundaries, treat them kindly, and acknowledge their skills as professionals providing an invaluable service.
Now, let's turn the spotlight on you, members! Have you ever had the pleasure of having a cleaner spruce up your house? If so, have you been guilty of any of these habits? And when it comes to fostering a pleasant and productive working relationship with other service providers, how do you ensure harmony? We'd love to hear your thoughts and experiences, so don't hesitate to share in the comments below!
With so many services available these days, it's never been easier for us to get reliable assistance with the day-to-day chore of cleaning the house. And whilst most cleaners will happily oblige with whatever you need cleaning, it's important to remember that they're people too and have the same feelings as any other person.
Unfortunately, sometimes clients forget this and end up irritating or upsetting their cleaners without knowing it—which is why Victoria, the founder of Pocket Rockets Cleaning Services, took to her social media account recently to share the things people do that really 'irritate' professional cleaners.
In the video, which garnered a huge response from tens of thousands of viewers, Victoria noted that 'no offence is intended' if you happen to do some of these things too.
First and foremost, she advised that clients try to refrain from following their cleaners around the house, as this behaviour shows a lack of trust and respect towards them. No one likes to be followed at their workplace, and it's no different here. 'It's rude, it's disrespectful, and it's annoying', she said.
So rather than hovering around, take advantage of your cleaner's expertise and allow them the space to do their job. A small gesture of trust will go a long way, making for a comfortable and efficient working environment.
Another pet peeve Victoria mentioned is when clients use derogatory terms like 'the help' or act as though the cleaner is somehow beneath them, as if it's 'the 1920s'. Treating cleaners with respect and courtesy will foster a positive relationship and encourage them to put their best effort and care into their work at your home.
Victoria's other complaints included clients walking on freshly mopped floors, making lunch in a just-cleaned kitchen, or adding more dishes to a freshly cleaned sink. While she said she understands accidents can happen, being aware of the cleaner's work and taking care to avoid undoing their efforts is a sign of consideration and appreciation.
Something that also wears on a cleaner's patience is being asked to take on tasks outside their area of expertise. Victoria shared an anecdote of being asked to oil a wooden floor or being asked to clean the outside windows.
As with any service provider, maintaining clear and open communication about your expectations will go a long way in forging a strong, ongoing relationship.
Finally, Victoria mentioned a particular issue when clients ask cleaners to start new tasks with only a few minutes left in their scheduled time. As a courtesy, keep in mind that your cleaner has other commitments, and try to discuss tasks well ahead of time to avoid swamping them with last-minute requests.
Victoria's revelations certainly gave many homeowners a glimpse into the mind of a professional cleaner. Many fellow cleaners chimed in with their experiences, sharing stories of being called a 'maid' or being asked to take a stool sample for a client's grandparent.
Key Takeaways
- A professional cleaner, Victoria, shared her top annoyances with clients via a video posted on social media.
- Some complaints include clients following the cleaner around the house, using derogatory terms to refer to cleaners, and walking over freshly mopped floors.
- Another complaint is when clients ask the cleaner to do tasks outside of their usual cleaning duty, such as oiling wooden floors or cleaning outside windows.
- The video sparked a conversation amongst other cleaners, who shared their own grievances and experiences with difficult clients.
The secret to maintaining a healthy relationship with your cleaner boils down to respect and open communication. It's important to be mindful of their work boundaries, treat them kindly, and acknowledge their skills as professionals providing an invaluable service.
Now, let's turn the spotlight on you, members! Have you ever had the pleasure of having a cleaner spruce up your house? If so, have you been guilty of any of these habits? And when it comes to fostering a pleasant and productive working relationship with other service providers, how do you ensure harmony? We'd love to hear your thoughts and experiences, so don't hesitate to share in the comments below!