‘Act quickly’: The dangerous scam trick fooling Australians right now

Scams are becoming increasingly sophisticated, targeting unsuspecting individuals and exploiting their trust in familiar organisations.

What may seem like a routine email could actually be part of a much larger and more dangerous scheme.

Behind these messages lies a calculated attempt to access sensitive information and cause significant harm.


Services Australia recently issued a warning for people to steer clear of suspicious emails claiming to be from them.

The organisation reported a rise in scam attempts targeting Australians to steal their money and personal details.

One of the most concerning scams involves emails that impersonate Centrelink and demand recipients ‘urgently update’ their details or risk losing their payments.


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Centrelink scam emails spark urgent warning. Image source: Pexel/MART PRODUCTION


These emails include links to fake myGov websites designed to harvest sensitive information.

‘We’ve seen an increase in scammers impersonating us through email... Scammers want you to feel worried, so you’ll act quickly and click on a dodgy link,’ Services Australia said.

The organisation stressed the importance of avoiding links in emails claiming to lead to your myGov or Centrelink online accounts.

‘They are links that go to a phishing website, designed to steal your personal information. That’s how scammers steal your money and identity.’


Australians lost close to $319 million to various scams last year.

Although this figure was lower than 2023, investment, romance, and phishing scams accounted for $192.3 million in losses.

Scammers typically craft these fake emails to create urgency, using subject lines like ‘Urgent’, ‘Security Alert’, or ‘Payment Update Notice’.

The messages often include phrases such as ‘if you don’t provide the information on time’ or ‘we need your immediate attention’ to pressure recipients into responding.

Clicking the provided link leads to a site that mimics the myGov website, but its URL reveals it’s a fake.


Scammers may request details like your myGov username and password, personal information, Centrelink Customer Reference Number, Medicare card details, or banking information.

If you’ve clicked on a scam link, Services Australia advises contacting their Scams and Identity Theft Helpdesk at 1800 941 126.

The helpdesk operates from Monday to Friday, 8:00 am to 5:00 pm AEST/AEDT.

Suspected scam emails related to myGov, Services Australia, Centrelink, Medicare, or Child Support can be forwarded to [email protected].


A helpful tip shared by an Australian online involves holding down the link on iOS or Android devices to preview its URL without opening it.

‘If it is not from the supposed sender, then it is a scam,’ she explained.

The official myGov URL should only read ‘my.gov.au’; any other variation is likely fraudulent.

‘We won’t send you a link to sign in to your myGov or Centrelink online account,’ Services Australia reiterated.

Key Takeaways
  • Scammers are sending fake emails impersonating Centrelink, urging recipients to update their details to avoid losing payments.
  • These emails contain links to phishing websites designed to steal personal and financial information.
  • Services Australia warns against clicking on links in emails and advises reporting suspicious messages to their scam helpdesk.
  • Australians lost $319 million to scams last year, with phishing scams being a major contributor.

Protecting your personal information has never been more important, especially with scams becoming increasingly convincing.

Have you ever come across a suspicious email or dodgy link? Share your experience in the comments.
 

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I’m getting bombed with these emails atm. First thing I did was to go on the my gov app and check my messages - all good so I deleate each one as soon as they arrive and I will never click on a link anyway
 
in the last couple of months, i have had a couple of emails SUPPOSADLY from EBAY,?? saying that my subscripston was overdue, for some WEIRD product. they had a contact email to contact, to fill out some weird QUESTIONS. (WHICH I EMEDIATLY GOT RID OF. & contacted the PROPPER ebay for reporting scams. HAVNT HEARD BACK FROM THEM YEY.?? (EBAY THAT IS)
 
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I’m getting bombed with these emails atm. First thing I did was to go on the my gov app and check my messages - all good so I deleate each one as soon as they arrive and I will never click on a link anyway
I can't help wondering if all these attempts are because of using an app on your phones - I won't have apps on my phone - I only use a computer for anything on the internet and I use MailWasher for emails - Webroot for security and viruses and a password manager where I store my own passwords ( not generated by the program) - I rarely get any of this rubbish.
 
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Reactions: Dynamo
most of these scams are created by organisations not answering phones anymore (and will get worse) very difficult to verify anything as no such thing as quick call to check ,or getting information as everything is confidential ,even to the rightful owners
 
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Reactions: Dynamo
I can't help wondering if all these attempts are because of using an app on your phones - I won't have apps on my phone - I only use a computer for anything on the internet and I use MailWasher for emails - Webroot for security and viruses and a password manager where I store my own passwords ( not generated by the program) - I rarely get any of this rubbish.
You are lucky. I take much the same precautions as you but I still get at least one or two scams each day. I don't use my phone for any financial purposes only my secure desk computer at home.
 
Here we are being 'pushed, forced and guided' to go down this electronic pathway.... isn't all this techno rubbish just great.... just received a letter from my bank telling me that I don't exist 'electronically' so I had to go to a Branch and prove who I was. This was after I received my first 'debit card' from my bank. So I asked the lady at the Branch 'how did they know I existed, sent me the card, the pin, to my address, even through I had been banking with them since they took over the Royal Bank nearly 35yrs ago. She didn't know what to say and just sat there looking at me. When I left she was still sitting there.....
 
Here we are being 'pushed, forced and guided' to go down this electronic pathway.... isn't all this techno rubbish just great.... just received a letter from my bank telling me that I don't exist 'electronically' so I had to go to a Branch and prove who I was. This was after I received my first 'debit card' from my bank. So I asked the lady at the Branch 'how did they know I existed, sent me the card, the pin, to my address, even through I had been banking with them since they took over the Royal Bank nearly 35yrs ago. She didn't know what to say and just sat there looking at me. When I left she was still sitting there.....
I am surprised the Optus network crash and it's inconvenience has be forgotten by the general public and the data breaches before that.
I have always said that as long as the beer flows and the Footy/Cricket/Tennis (remember Dan Andrews letting the Tennis play while locking down Victoria? No, just keep watching sports ok) gets played the general pubic will not care when the storm troopers knock
 
This will continue on forever despite the warnings and the warnings have been going on at least the last 25 years.
Look at Cars, been around more than a 100 years and people still die despite the warnings.
 
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Reactions: Dynamo
If you're on a computer or laptop and there is a live link on the page, just point your mouse over it, don't click on it, just hover and look in the bottom left hand corner where the start button is, that will show you where the link goes to and it's never to where they say it should be.
 
I received a phone call from a very polite man, possibly Indian, telling me he was from Telstra. I said “No you are not, you are a scammer”. With that he called me a motherf…. Plus a lot of expletives and hung up. Not so polite.
 
  • Wow
Reactions: Dynamo and Liz

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