‘Act quickly’: The dangerous scam trick fooling Australians right now

Scams are becoming increasingly sophisticated, targeting unsuspecting individuals and exploiting their trust in familiar organisations.

What may seem like a routine email could actually be part of a much larger and more dangerous scheme.

Behind these messages lies a calculated attempt to access sensitive information and cause significant harm.


Services Australia recently issued a warning for people to steer clear of suspicious emails claiming to be from them.

The organisation reported a rise in scam attempts targeting Australians to steal their money and personal details.

One of the most concerning scams involves emails that impersonate Centrelink and demand recipients ‘urgently update’ their details or risk losing their payments.


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Centrelink scam emails spark urgent warning. Image source: Pexel/MART PRODUCTION


These emails include links to fake myGov websites designed to harvest sensitive information.

‘We’ve seen an increase in scammers impersonating us through email... Scammers want you to feel worried, so you’ll act quickly and click on a dodgy link,’ Services Australia said.

The organisation stressed the importance of avoiding links in emails claiming to lead to your myGov or Centrelink online accounts.

‘They are links that go to a phishing website, designed to steal your personal information. That’s how scammers steal your money and identity.’


Australians lost close to $319 million to various scams last year.

Although this figure was lower than 2023, investment, romance, and phishing scams accounted for $192.3 million in losses.

Scammers typically craft these fake emails to create urgency, using subject lines like ‘Urgent’, ‘Security Alert’, or ‘Payment Update Notice’.

The messages often include phrases such as ‘if you don’t provide the information on time’ or ‘we need your immediate attention’ to pressure recipients into responding.

Clicking the provided link leads to a site that mimics the myGov website, but its URL reveals it’s a fake.


Scammers may request details like your myGov username and password, personal information, Centrelink Customer Reference Number, Medicare card details, or banking information.

If you’ve clicked on a scam link, Services Australia advises contacting their Scams and Identity Theft Helpdesk at 1800 941 126.

The helpdesk operates from Monday to Friday, 8:00 am to 5:00 pm AEST/AEDT.

Suspected scam emails related to myGov, Services Australia, Centrelink, Medicare, or Child Support can be forwarded to [email protected].


A helpful tip shared by an Australian online involves holding down the link on iOS or Android devices to preview its URL without opening it.

‘If it is not from the supposed sender, then it is a scam,’ she explained.

The official myGov URL should only read ‘my.gov.au’; any other variation is likely fraudulent.

‘We won’t send you a link to sign in to your myGov or Centrelink online account,’ Services Australia reiterated.

Key Takeaways
  • Scammers are sending fake emails impersonating Centrelink, urging recipients to update their details to avoid losing payments.
  • These emails contain links to phishing websites designed to steal personal and financial information.
  • Services Australia warns against clicking on links in emails and advises reporting suspicious messages to their scam helpdesk.
  • Australians lost $319 million to scams last year, with phishing scams being a major contributor.

Protecting your personal information has never been more important, especially with scams becoming increasingly convincing.

Have you ever come across a suspicious email or dodgy link? Share your experience in the comments.
 

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I, unfortunately was scammed by a fraudulent My Gov site, once access was gained my bank and bank account number were replaced by another set of information. Consequently my Centrelink Pension payment didn't arrive on time, I checked my bank for 2 days (it was the weekend) and at 8 am on the Monday I was at Centrelink to find out what had gone wrong. To my dismay, I was informed my account had been hacked, I was devastated as I'm usually so very, very careful of dodgy emails but had obviously clicked on a MyGov email (authentic I thought) and that was my downfall. I felt so utterly stupid. Centrelink were quick to close my MyGov account down and my Pension payment was then paid into the correct bank account. These scammers are very, very clever so please, please be careful of these thieves and don't fall for their treachery.
 
  • Sad
Reactions: deni67
Here we are being 'pushed, forced and guided' to go down this electronic pathway.... isn't all this techno rubbish just great.... just received a letter from my bank telling me that I don't exist 'electronically' so I had to go to a Branch and prove who I was. This was after I received my first 'debit card' from my bank. So I asked the lady at the Branch 'how did they know I existed, sent me the card, the pin, to my address, even through I had been banking with them since they took over the Royal Bank nearly 35yrs ago. She didn't know what to say and just sat there looking at me. When I left she was still sitting there.....
I’m always being told my address doesn’t exist ! Maybe we are a figment of our own imaginations 🤷‍♀️
 
I check mine and my partners Centrelink account once a day and my bank several times a day, after being scammed through my bank due to no fault of my own recently I don't take the chance.
Overkill maybe but better safe than sorry.
 
  • Like
Reactions: Skeeta22
I received a phone call from a very polite man, possibly Indian, telling me he was from Telstra. I said “No you are not, you are a scammer”. With that he called me a motherf…. Plus a lot of expletives and hung up. Not so polite.
Sorry but that actually sounds like a Telstra employee.
 
  • Haha
Reactions: Rickcb63 and deni67

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