You won't believe the nightmare this woman endured with public bathrooms because of her landlord's stubbornness

Navigating the rental market can be a tricky affair, especially when it comes to maintenance issues. But what happens when a simple request for repairs turns into an outright battle of wills? This is the story of Olivia, a tenant who faced an unimaginable situation that left her relying on public bathrooms due to her landlord's refusal to address a critical problem.

Olivia's ordeal began when her toilet became unusable, and despite her repeated emails, her landlord, Damian, ignored her pleas for urgent repairs. As the days turned into months, Olivia's frustration and inconvenience grew. With no other option, she resorted to using public restrooms—a distressing reality for anyone, let alone during a time when personal hygiene and sanitation are more important than ever.


The situation escalated when Olivia, driven to her wit's end, decided to withhold rent in a bid to force Damian's hand. This bold move, however, was met with an uncompromising response. Damian's email was curt and to the point: 'Time to go'. He demanded she vacate the property within 24 hours due to her rent being three weeks late.


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Olivia withheld rent after Damian, her landlord, ignored urgent toilet repairs. Credit: @thejackrooke / TikTok


Confusion and disbelief must have swirled through Olivia's mind as she read the email. Her reply was one of bewilderment, seeking clarity on why she was being asked to leave and for how long. Damian's stance was firm; he cited her late rent as a breach of contract and insisted on her immediate eviction.


But Olivia stood her ground. She refused to pay any rent until the toilet was fixed, reminding Damian of his neglected duties as a landlord. After reviewing their rental agreement, she found a clause that explicitly stated the maintenance of the property's plumbing was his responsibility. This discovery gave her the leverage she needed.

In a surprising turn of events, Damian seemed to relent, agreeing to repair the toilet. Olivia, relieved, arranged for the repairs to be done while she was at work, hopeful that the issue would finally be resolved. However, upon returning home, she was greeted not by the sight of a newly fixed toilet but by the shocking absence of one altogether.

'I've just come in and I've seen this. I need an explanation with what is going on here right now, this is not ok,' Olivia's email conveyed her understandable outrage. Damian's reply was as shocking as the act itself: 'I said I would fix the toilet problem. No toilet, no problem. Now leave my property.'


This egregious act of removing an essential fixture to force an eviction is not just morally questionable but also illegal. Olivia's next steps were clear—she threatened to involve the authorities. And as it turned out, justice was on her side. Damian was convicted of attempting to evict a tenant illegally, resulting in a substantial fine.

Olivia's story is a stark reminder of the importance of knowing your rights as a tenant. In New South Wales, as per NSW Fair Trading, tenants are entitled to have urgent repairs addressed promptly. If the landlord or agent is unresponsive, tenants can organize the repairs themselves and be reimbursed up to $1,000—a fact that could have saved Olivia from her public bathroom nightmare.

For our readers, especially those in their golden years who value their comfort and security, this tale serves as a cautionary one. Always be aware of your rights and the terms of your lease. If you find yourself in a similar predicament, don't hesitate to seek advice from tenant support services or legal aid.

Key Takeaways
  • Olivia, a tenant, withheld rent after her landlord, Damian, refused to address urgent toilet repairs.
  • Forced to use public bathrooms for over two months, Olivia was eventually told to vacate the property within 24 hours when she fell behind in rent.
  • After Olivia cited the contract stating plumbing maintenance was the landlord's responsibility, Damian agreed to fix the toilet but instead removed it completely.
  • The landlord's actions were deemed illegal, and despite Olivia having to move, the landlord ended up being convicted and fined for trying to evict a tenant illegally.
We'd love to hear from you, our Senior Discount Club members. Have you ever faced a maintenance issue with a landlord? How was it resolved? Share your experiences in the comments below, and let's help each other navigate the sometimes turbulent waters of tenancy with grace and knowledge.
 
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sanitation is a must and should be illegal for him to accept rent if this is not provided. A renter pays for amenities and they have to be provided. Hope she found somewhere else or it could be unpleasant still living there.
 

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