Attention, Seniors Discount Club members! Just when we thought we had the ins and outs of Woolworths' Everyday Rewards program down pat, it seems they've gone and pulled a fast one on us.

Don't worry, fellow shoppers – we're here to update you on this recent development so you can capitalise on all the savings it offers.

One curious customer discovered that they were no longer prompted at a self-service checkout to use their $10 reward for every 2000 points. In response, they contacted the Everyday Rewards customer service for an explanation.

And as it turns out, Woolworths has made a subtle yet significant change to the program in response to shifting customer attitudes.

Woolworths has announced it will no longer have a $10 Rewards prompt at self-service checkouts. Credit: Woolworths

'It was explained to me by Everyday Rewards customer service that you now have to tap the orange tab on the self-serve screen to redeem,' the inquisitive shopper shared on a popular forum website.

'Not sure how long this has been a thing, but I remember it was automatically prompted at checkout... Good to know how to redeem it at self-serve since they never explain that to anyone.'

Why was this change made, you ask? According to an Everyday Rewards spokesperson, the alteration to the program across all Woolworths stores and BIG W was due to 'significant customer feedback'.

'We have removed the automatic prompt on the self-service screen in Woolworths supermarkets and at BIG W following significant customer feedback showing our members prefer to save their Reward dollars to use after they have accumulated a higher reward amount, as opposed to redeeming $10 each time they reach 2000 points,' a spokesperson for the supermarket told a news source.

'This allows our members to apply a larger saving to their shop when they need it most.'

Several shoppers chimed in on the forum, expressing their preference to accrue Reward dollars before spending them. 'Maybe there are lots of people who are annoyed at having to hit no over and over because they don't want to spend their reward yet?' one person suggested.

Another shared, 'I let mine go up to $120. Got a full tank of petrol out of it.' A third chimed in, 'Save for Christmas; I have $150 already in the bank.'

There are various ways to accumulate points throughout the year, such as the 'Bank for Christmas' option, where Reward dollars can only be activated during the festive season.

Everyday Rewards points can also be converted into Qantas Points or redeemed as fuel discounts at participating Ampol and EG Ampol locations.

However, not everyone is thrilled with the changes. Some customers perceive the 'hidden' discount at the checkout as 'scammy behaviour'. Others argue that rising grocery costs overshadow the potential benefits of saving rewards for Christmas.

'Save for Christmas just means that your $10 will be worth less and therefore less of an expense to Woolworths,' one wary shopper pointed out.

Key Takeaways

• Woolworths has made a subtle change to its Everyday Rewards program, removing the automatic prompt at self-service checkouts to redeem a $10 reward for every 2000 points.
• The change was made following significant customer feedback, with many members preferring to save their Reward dollars for a larger purchase or during the festive season.
• Shoppers can still redeem their rewards dollars at the checkout by selecting 'Reward dollars' on the payment screen.
• Despite some customers preferring the original automatic prompt, many others appreciate the option to save up their rewards for later use.

So, what does all of this mean for us? Well, it's quite simple! The next time you visit a Woolies store and head towards the self-service checkout, keep an eye out for the orange tab on the screen. That's where your well-deserved Reward dollars are now stored, eagerly waiting for you to redeem them.

Enjoy your shopping and savings, dear members! If you've noticed any other changes supermarkets have made in the way we shop, please feel free to share them with us in the comments below! We would greatly appreciate your insights!

 

[Ann Head]

Attention, Seniors Discount Club members! Just when we thought we had the ins and outs of Woolworths' Everyday Rewards program down pat, it seems they've gone and pulled a fast one on us.

Don't worry, fellow shoppers – we're here to update you on this recent development so you can capitalise on all the savings it offers.

One curious customer discovered that they were no longer prompted at a self-service checkout to use their $10 reward for every 2000 points. In response, they contacted the Everyday Rewards customer service for an explanation.

And as it turns out, Woolworths has made a subtle yet significant change to the program in response to shifting customer attitudes.

View attachment 21601

Woolworths has announced it will no longer have a $10 Rewards prompt at self-service checkouts. Credit: Woolworths

'It was explained to me by Everyday Rewards customer service that you now have to tap the orange tab on the self-serve screen to redeem,' the inquisitive shopper shared on a popular forum website.

'Not sure how long this has been a thing, but I remember it was automatically prompted at checkout... Good to know how to redeem it at self-serve since they never explain that to anyone.'

Why was this change made, you ask? According to an Everyday Rewards spokesperson, the alteration to the program across all Woolworths stores and BIG W was due to 'significant customer feedback'.

'We have removed the automatic prompt on the self-service screen in Woolworths supermarkets and at BIG W following significant customer feedback showing our members prefer to save their Reward dollars to use after they have accumulated a higher reward amount, as opposed to redeeming $10 each time they reach 2000 points,' a spokesperson for the supermarket told a news source.

'This allows our members to apply a larger saving to their shop when they need it most.'

Several shoppers chimed in on the forum, expressing their preference to accrue Reward dollars before spending them. 'Maybe there are lots of people who are annoyed at having to hit no over and over because they don't want to spend their reward yet?' one person suggested.

Another shared, 'I let mine go up to $120. Got a full tank of petrol out of it.' A third chimed in, 'Save for Christmas; I have $150 already in the bank.'

There are various ways to accumulate points throughout the year, such as the 'Bank for Christmas' option, where Reward dollars can only be activated during the festive season.

Everyday Rewards points can also be converted into Qantas Points or redeemed as fuel discounts at participating Ampol and EG Ampol locations.

However, not everyone is thrilled with the changes. Some customers perceive the 'hidden' discount at the checkout as 'scammy behaviour'. Others argue that rising grocery costs overshadow the potential benefits of saving rewards for Christmas.

'Save for Christmas just means that your $10 will be worth less and therefore less of an expense to Woolworths,' one wary shopper pointed out.

Key Takeaways

• Woolworths has made a subtle change to its Everyday Rewards program, removing the automatic prompt at self-service checkouts to redeem a $10 reward for every 2000 points.
• The change was made following significant customer feedback, with many members preferring to save their Reward dollars for a larger purchase or during the festive season.
• Shoppers can still redeem their rewards dollars at the checkout by selecting 'Reward dollars' on the payment screen.
• Despite some customers preferring the original automatic prompt, many others appreciate the option to save up their rewards for later use.

So, what does all of this mean for us? Well, it's quite simple! The next time you visit a Woolies store and head towards the self-service checkout, keep an eye out for the orange tab on the screen. That's where your well-deserved Reward dollars are now stored, eagerly waiting for you to redeem them.

Enjoy your shopping and savings, dear members! If you've noticed any other changes supermarkets have made in the way we shop, please feel free to share them with us in the comments below! We would greatly appreciate your insights!

Attention, Seniors Discount Club members! Just when we thought we had the ins and outs of Woolworths' Everyday Rewards program down pat, it seems they've gone and pulled a fast one on us.

Don't worry, fellow shoppers – we're here to update you on this recent development so you can capitalise on all the savings it offers.

One curious customer discovered that they were no longer prompted at a self-service checkout to use their $10 reward for every 2000 points. In response, they contacted the Everyday Rewards customer service for an explanation.

And as it turns out, Woolworths has made a subtle yet significant change to the program in response to shifting customer attitudes.

View attachment 21601

Woolworths has announced it will no longer have a $10 Rewards prompt at self-service checkouts. Credit: Woolworths

'It was explained to me by Everyday Rewards customer service that you now have to tap the orange tab on the self-serve screen to redeem,' the inquisitive shopper shared on a popular forum website.

'Not sure how long this has been a thing, but I remember it was automatically prompted at checkout... Good to know how to redeem it at self-serve since they never explain that to anyone.'

Why was this change made, you ask? According to an Everyday Rewards spokesperson, the alteration to the program across all Woolworths stores and BIG W was due to 'significant customer feedback'.

'We have removed the automatic prompt on the self-service screen in Woolworths supermarkets and at BIG W following significant customer feedback showing our members prefer to save their Reward dollars to use after they have accumulated a higher reward amount, as opposed to redeeming $10 each time they reach 2000 points,' a spokesperson for the supermarket told a news source.

'This allows our members to apply a larger saving to their shop when they need it most.'

Several shoppers chimed in on the forum, expressing their preference to accrue Reward dollars before spending them. 'Maybe there are lots of people who are annoyed at having to hit no over and over because they don't want to spend their reward yet?' one person suggested.

Another shared, 'I let mine go up to $120. Got a full tank of petrol out of it.' A third chimed in, 'Save for Christmas; I have $150 already in the bank.'

There are various ways to accumulate points throughout the year, such as the 'Bank for Christmas' option, where Reward dollars can only be activated during the festive season.

Everyday Rewards points can also be converted into Qantas Points or redeemed as fuel discounts at participating Ampol and EG Ampol locations.

However, not everyone is thrilled with the changes. Some customers perceive the 'hidden' discount at the checkout as 'scammy behaviour'. Others argue that rising grocery costs overshadow the potential benefits of saving rewards for Christmas.

'Save for Christmas just means that your $10 will be worth less and therefore less of an expense to Woolworths,' one wary shopper pointed out.

Key Takeaways

• Woolworths has made a subtle change to its Everyday Rewards program, removing the automatic prompt at self-service checkouts to redeem a $10 reward for every 2000 points.
• The change was made following significant customer feedback, with many members preferring to save their Reward dollars for a larger purchase or during the festive season.
• Shoppers can still redeem their rewards dollars at the checkout by selecting 'Reward dollars' on the payment screen.
• Despite some customers preferring the original automatic prompt, many others appreciate the option to save up their rewards for later use.

So, what does all of this mean for us? Well, it's quite simple! The next time you visit a Woolies store and head towards the self-service checkout, keep an eye out for the orange tab on the screen. That's where your well-deserved Reward dollars are now stored, eagerly waiting for you to redeem them.

Enjoy your shopping and savings, dear members! If you've noticed any other changes supermarkets have made in the way we shop, please feel free to share them with us in the comments below! We would greatly appreciate your insights!

I was getting an email each month to say I could claim my 10% discount because I have car insurance - no email for two months now nor was I asked at the check out if I wanted to use it. Seems it is a new way of Woolies saving money as many would forget until too late.

 

[oilsfromoz]

What choices we have to make! Don't prompt for charity donations but do prompt for using Rewards dollars or vice versa or always prompt or never prompt!
I think that in the case of the donations, Woolies should have enough customer info that says this customer doesn't make donations at the checkout and they should stop asking. The Rewards program should be made smarter so that the customer can opt for whether to be prompted or not.
In any case, Woolies (and the others, Coles etc) should be letting their shareholders hurt a little in these tough times where we are all hurting. I can't understand how their prices have risen out of all proportion except to make their massive profits. For instance, 500g Essentials butter was $5.00 a year ago and is now $6.40, a rise of nearly 30% and a packet of Smith's Crisps has shifted from $4.00 to $6.00. Small wonder the RBA has to lift interest rates to compensate for this greed.

 

[Observer]

I went through a register at Woolies one time with over $100 in rewards and was told l could only use $50 worth of rewards. Has this happened to anyone else?

 

[VeeFar]

Forget about the $10 rewards discount I’m more worried about Wolloies stopping their credit card, which carries their 10% discount per month. We rely heavily on it for our big monthly shop which saves us around $115 to $120 per shop. Woolies hasn’t advised if there will be replacement discount attached to anything else (other than owning one of their insurance polices.)

 

[mcajmj]

Attention, Seniors Discount Club members! Just when we thought we had the ins and outs of Woolworths' Everyday Rewards program down pat, it seems they've gone and pulled a fast one on us.

Don't worry, fellow shoppers – we're here to update you on this recent development so you can capitalise on all the savings it offers.

One curious customer discovered that they were no longer prompted at a self-service checkout to use their $10 reward for every 2000 points. In response, they contacted the Everyday Rewards customer service for an explanation.

And as it turns out, Woolworths has made a subtle yet significant change to the program in response to shifting customer attitudes.

View attachment 21601

Woolworths has announced it will no longer have a $10 Rewards prompt at self-service checkouts. Credit: Woolworths

'It was explained to me by Everyday Rewards customer service that you now have to tap the orange tab on the self-serve screen to redeem,' the inquisitive shopper shared on a popular forum website.

'Not sure how long this has been a thing, but I remember it was automatically prompted at checkout... Good to know how to redeem it at self-serve since they never explain that to anyone.'

Why was this change made, you ask? According to an Everyday Rewards spokesperson, the alteration to the program across all Woolworths stores and BIG W was due to 'significant customer feedback'.

'We have removed the automatic prompt on the self-service screen in Woolworths supermarkets and at BIG W following significant customer feedback showing our members prefer to save their Reward dollars to use after they have accumulated a higher reward amount, as opposed to redeeming $10 each time they reach 2000 points,' a spokesperson for the supermarket told a news source.

'This allows our members to apply a larger saving to their shop when they need it most.'

Several shoppers chimed in on the forum, expressing their preference to accrue Reward dollars before spending them. 'Maybe there are lots of people who are annoyed at having to hit no over and over because they don't want to spend their reward yet?' one person suggested.

Another shared, 'I let mine go up to $120. Got a full tank of petrol out of it.' A third chimed in, 'Save for Christmas; I have $150 already in the bank.'

There are various ways to accumulate points throughout the year, such as the 'Bank for Christmas' option, where Reward dollars can only be activated during the festive season.

Everyday Rewards points can also be converted into Qantas Points or redeemed as fuel discounts at participating Ampol and EG Ampol locations.

However, not everyone is thrilled with the changes. Some customers perceive the 'hidden' discount at the checkout as 'scammy behaviour'. Others argue that rising grocery costs overshadow the potential benefits of saving rewards for Christmas.

'Save for Christmas just means that your $10 will be worth less and therefore less of an expense to Woolworths,' one wary shopper pointed out.

Key Takeaways

• Woolworths has made a subtle change to its Everyday Rewards program, removing the automatic prompt at self-service checkouts to redeem a $10 reward for every 2000 points.
• The change was made following significant customer feedback, with many members preferring to save their Reward dollars for a larger purchase or during the festive season.
• Shoppers can still redeem their rewards dollars at the checkout by selecting 'Reward dollars' on the payment screen.
• Despite some customers preferring the original automatic prompt, many others appreciate the option to save up their rewards for later use.

So, what does all of this mean for us? Well, it's quite simple! The next time you visit a Woolies store and head towards the self-service checkout, keep an eye out for the orange tab on the screen. That's where your well-deserved Reward dollars are now stored, eagerly waiting for you to redeem them.

Enjoy your shopping and savings, dear members! If you've noticed any other changes supermarkets have made in the way we shop, please feel free to share them with us in the comments below! We would greatly appreciate your insights!

Coles is even worse on their rewards now you have to go into app and claim your rewards money then at checkout you have to use your rewards card like a gift card and swipe it and put in pin to collect rewards money to pay

 

[thomas]

Attention, Seniors Discount Club members! Just when we thought we had the ins and outs of Woolworths' Everyday Rewards program down pat, it seems they've gone and pulled a fast one on us.

Don't worry, fellow shoppers – we're here to update you on this recent development so you can capitalise on all the savings it offers.

One curious customer discovered that they were no longer prompted at a self-service checkout to use their $10 reward for every 2000 points. In response, they contacted the Everyday Rewards customer service for an explanation.

And as it turns out, Woolworths has made a subtle yet significant change to the program in response to shifting customer attitudes.

View attachment 21601

Woolworths has announced it will no longer have a $10 Rewards prompt at self-service checkouts. Credit: Woolworths

'It was explained to me by Everyday Rewards customer service that you now have to tap the orange tab on the self-serve screen to redeem,' the inquisitive shopper shared on a popular forum website.

'Not sure how long this has been a thing, but I remember it was automatically prompted at checkout... Good to know how to redeem it at self-serve since they never explain that to anyone.'

Why was this change made, you ask? According to an Everyday Rewards spokesperson, the alteration to the program across all Woolworths stores and BIG W was due to 'significant customer feedback'.

'We have removed the automatic prompt on the self-service screen in Woolworths supermarkets and at BIG W following significant customer feedback showing our members prefer to save their Reward dollars to use after they have accumulated a higher reward amount, as opposed to redeeming $10 each time they reach 2000 points,' a spokesperson for the supermarket told a news source.

'This allows our members to apply a larger saving to their shop when they need it most.'

Several shoppers chimed in on the forum, expressing their preference to accrue Reward dollars before spending them. 'Maybe there are lots of people who are annoyed at having to hit no over and over because they don't want to spend their reward yet?' one person suggested.

Another shared, 'I let mine go up to $120. Got a full tank of petrol out of it.' A third chimed in, 'Save for Christmas; I have $150 already in the bank.'

There are various ways to accumulate points throughout the year, such as the 'Bank for Christmas' option, where Reward dollars can only be activated during the festive season.

Everyday Rewards points can also be converted into Qantas Points or redeemed as fuel discounts at participating Ampol and EG Ampol locations.

However, not everyone is thrilled with the changes. Some customers perceive the 'hidden' discount at the checkout as 'scammy behaviour'. Others argue that rising grocery costs overshadow the potential benefits of saving rewards for Christmas.

'Save for Christmas just means that your $10 will be worth less and therefore less of an expense to Woolworths,' one wary shopper pointed out.

Key Takeaways

• Woolworths has made a subtle change to its Everyday Rewards program, removing the automatic prompt at self-service checkouts to redeem a $10 reward for every 2000 points.
• The change was made following significant customer feedback, with many members preferring to save their Reward dollars for a larger purchase or during the festive season.
• Shoppers can still redeem their rewards dollars at the checkout by selecting 'Reward dollars' on the payment screen.
• Despite some customers preferring the original automatic prompt, many others appreciate the option to save up their rewards for later use.

So, what does all of this mean for us? Well, it's quite simple! The next time you visit a Woolies store and head towards the self-service checkout, keep an eye out for the orange tab on the screen. That's where your well-deserved Reward dollars are now stored, eagerly waiting for you to redeem them.

Enjoy your shopping and savings, dear members! If you've noticed any other changes supermarkets have made in the way we shop, please feel free to share them with us in the comments below! We would greatly appreciate your insights!

interesting, WHAT feedback? I didn't get invited to give feedback