Woolworths faces lawsuit for allegedly exploiting workers with shift changes

In a world where the cost of living is constantly on the rise, the last thing any hardworking individual wants is a sudden pay cut.

Unfortunately, this seems to be the reality for around 1400 former night shift employees at Woolworths, who allege they were abruptly moved to day shifts without notice, resulting in a significant pay cut of up to $30,000 for some affected workers.

This has led to a Federal Court action being launched against the supermarket giant Woolworths by the Retail and Fast Food Workers Union (RAFFWU).


The RAFFWU is representing workers from over 100 Woolworths supermarkets in Victoria and Tasmania who claim they were forced to change their work hours from overnight to day or evening work in 2021.

The union claimed that Woolworths failed to consult the workers about these changes.

When the workers disputed the changes, they were allegedly threatened with no pay, sent home, and told they must comply with Woolworths' direction to work the new rosters.


SDC 3.png
Woolworths was sued by RAFFWU for allegedly exploiting workers. Image source: Shutterstock.


The union's court documents suggest that the motivation behind these changes was for Woolworths to avoid paying overnight penalty rates and paid meal breaks to the workers.

The RAFFWU also claimed that threats of no pay against workers are considered 'unlawful coercion' and that the supermarket giant misrepresented one worker's rights to be represented by the RAFFWU.


Lauren Dyer, a RAFFWU delegate at Woolworths Lilydale and a co-applicant in the Federal Court case, expressed her frustration, saying, 'My life was turned upside down by Woolworths Group when they told me my roster was changing because they had abolished overnight work.'

RAFFWU Secretary Josh Cullinan added, 'In the dead of night in April 2021, at the heights of the pandemic, around 1400 workers were dragged into meetings to be told their world was being turned upside down.'

'There was no warning,' he shared.

'The reward for a year of working in the pandemic was for these workers to have massive cuts in their pay and for their overnight work to be switched to day or evening work.'

'This landmark action holds Woolworths Group to account for these attacks on workers.'

'We are seeking proper compensation for all affected workers, including the tens of thousands of dollars a year some workers have lost as a result of the changes.'


In response, Woolworths stated, 'In July 2021, we changed the way we replenish our Victorian and Tasmanian stores, moving the key shelf stocking period from overnight activity to an afternoon/evening shift.'

'This brought our Victorian and Tasmanian stores in line with every other state and territory.'

Woolworths claimed the move was designed to improve stock availability, particularly during evening trading hours, when a growing number of customers choose to shop.

'We knew that this was a change to their rosters, and that’s why there was an extensive consultation period commencing in April 2021 prior to the change to ensure the transition to new rosters was as smooth as possible. This included transition payments for impacted team members.'

'As this matter is now before the Court, it would not be appropriate to comment further.'


This news comes after ALDI was reportedly hit with an enormous claim of $150 million in unpaid wages as it supposedly ‘systematically’ withheld from tens of thousands of its workers across the country.

The allegation came from Australia’s largest private trade sector union, the Shop, Distributive and Allied Employees Association (SDA), who lodged the claim in Federal Court on Friday, 26 October.

The complaint claimed that employees were forced to work up to 30 minutes before the start of their shift without pay.

According to the union, tasks that were undertaken with no payment included emptying bins, checking communication devices, performing safety checks and cashing up the register— activities which they state have become a regular habit for staff across the country.

You can read more about this news here.
Key Takeaways
  • A Federal Court action has been launched against Woolworths by the Retail and Fast Food Workers Union (RAFFWU) on behalf of approximately 1400 night shift employees.
  • The workers allege they were moved from night shifts to day or evening shifts without notice and suffered substantial pay cuts as a result.
  • The union claims Woolworths made these changes to avoid paying overnight penalty rates and paid meal breaks.
  • Woolworths stated that these changes were implemented to improve stock availability during evening trading hours, asserting that there was extensive consultation before the change.
What are your thoughts on this issue? Share them with us in the comments below!
 
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Big Business have always done this sort of thing for years but it hasn't been well known. They are arrogant in regards to the fact they think they can get away with treating staff that way . Their attitude is you should think yourself lucky to be employed so put up with it...About time they were found out for their shabby and abhorable ethics. Supermarkets aren't the only big business guilty of this behaviour
 
In a world where the cost of living is constantly on the rise, the last thing any hardworking individual wants is a sudden pay cut.

Unfortunately, this seems to be the reality for around 1400 former night shift employees at Woolworths, who allege they were abruptly moved to day shifts without notice, resulting in a significant pay cut of up to $30,000 for some affected workers.

This has led to a Federal Court action being launched against the supermarket giant Woolworths by the Retail and Fast Food Workers Union (RAFFWU).


The RAFFWU is representing workers from over 100 Woolworths supermarkets in Victoria and Tasmania who claim they were forced to change their work hours from overnight to day or evening work in 2021.

The union claimed that Woolworths failed to consult the workers about these changes.

When the workers disputed the changes, they were allegedly threatened with no pay, sent home, and told they must comply with Woolworths' direction to work the new rosters.


View attachment 36733
Woolworths was sued by RAFFWU for allegedly exploiting workers. Image source: Shutterstock.


The union's court documents suggest that the motivation behind these changes was for Woolworths to avoid paying overnight penalty rates and paid meal breaks to the workers.

The RAFFWU also claimed that threats of no pay against workers are considered 'unlawful coercion' and that the supermarket giant misrepresented one worker's rights to be represented by the RAFFWU.


Lauren Dyer, a RAFFWU delegate at Woolworths Lilydale and a co-applicant in the Federal Court case, expressed her frustration, saying, 'My life was turned upside down by Woolworths Group when they told me my roster was changing because they had abolished overnight work.'

RAFFWU Secretary Josh Cullinan added, 'In the dead of night in April 2021, at the heights of the pandemic, around 1400 workers were dragged into meetings to be told their world was being turned upside down.'

'There was no warning,' he shared.

'The reward for a year of working in the pandemic was for these workers to have massive cuts in their pay and for their overnight work to be switched to day or evening work.'

'This landmark action holds Woolworths Group to account for these attacks on workers.'

'We are seeking proper compensation for all affected workers, including the tens of thousands of dollars a year some workers have lost as a result of the changes.'


In response, Woolworths stated, 'In July 2021, we changed the way we replenish our Victorian and Tasmanian stores, moving the key shelf stocking period from overnight activity to an afternoon/evening shift.'

'This brought our Victorian and Tasmanian stores in line with every other state and territory.'

Woolworths claimed the move was designed to improve stock availability, particularly during evening trading hours, when a growing number of customers choose to shop.

'We knew that this was a change to their rosters, and that’s why there was an extensive consultation period commencing in April 2021 prior to the change to ensure the transition to new rosters was as smooth as possible. This included transition payments for impacted team members.'

'As this matter is now before the Court, it would not be appropriate to comment further.'


This news comes after ALDI was reportedly hit with an enormous claim of $150 million in unpaid wages as it supposedly ‘systematically’ withheld from tens of thousands of its workers across the country.

The allegation came from Australia’s largest private trade sector union, the Shop, Distributive and Allied Employees Association (SDA), who lodged the claim in Federal Court on Friday, 26 October.

The complaint claimed that employees were forced to work up to 30 minutes before the start of their shift without pay.

According to the union, tasks that were undertaken with no payment included emptying bins, checking communication devices, performing safety checks and cashing up the register— activities which they state have become a regular habit for staff across the country.

You can read more about this news here.
Key Takeaways

  • A Federal Court action has been launched against Woolworths by the Retail and Fast Food Workers Union (RAFFWU) on behalf of approximately 1400 night shift employees.
  • The workers allege they were moved from night shifts to day or evening shifts without notice and suffered substantial pay cuts as a result.
  • The union claims Woolworths made these changes to avoid paying overnight penalty rates and paid meal breaks.
  • Woolworths stated that these changes were implemented to improve stock availability during evening trading hours, asserting that there was extensive consultation before the change.
What are your thoughts on this issue? Share them with us in the comments below!
Firstly, a business is entitled to run in the most efficient way choose. While I understand that doing without nightshifts that earn staff extra money could be quite difficult for those staff it should be noted that businesses are not Welfare organisations and will and must run their business in the most efficient way for themselves and should not be held accountable to staff for their business based decisions. As far as ALDI, or any other workers, are concerned, if staff are working in a store, ie emptying bins, sweeping floor, cashing up tills, etc. etc. they they should most definitely be paid as the stores would have to pay outside contractors to do these jobs anyway. If staff are expected to be cashed up and set up to go the minute stores open, then they should be employed for 10 minutes earlier than opening hours. Seems like ALDI just want free labour
 
You're absolutely right. Many, many shops advertise trading hours but do not pay the staff for the time it takes to get the float out of the safe, check the float from the day before, go to the bank for change if necessary, check the stock etc before opening. Nor do they pay staff for cashing up at close of business, banking excess cash, running daily reports, vacuuming and cleaning the shop etc.

That leaves only one alternative for the staff. Start work early and funish late (unpaid) or open later and close earlier and cop complaints and abuse from customers.
 
Nobody considers the customer - the Deli section of our Woolies closes at 8pm and the rest of the store at 9pm
With daylight saving schedule it makes it 7 and 8 pm respectively.
 
Profits first. To hell with everything else. No pay overtime has been expected from stores for years. If I were to claim unpaid overtime from Coles they would owe me at least $10.000. Add that to others not paid would come to billions hence the massive profits.
 
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That's a matter for them to sort out. I couldn't care less. I don't employ them.
 
I'd love to see the government tax these greedy bastards 95% of their profits and then distribute it back to the customers they steal from. Grocery prices would drop so fast that Coles, Wollies and banks would shit themselves and we could then afford to eat and save billions in overpriced scammers. No business needs to make that much money.
 
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It’s frustrating and dangerous that customers have to skirt around workers stacking shelves during the day, along with having to contend with the home shopper trolleys. Due to Woolworths not stocking over night, come morning there is little stock available the next morning for customers.

i absolutely hate shopping at Woolworths as it’s just down right dangerous at times.

seriously how much profit does one company need
shouldn't they be taking care of hard working staff and loyal customers first.
 
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Big Business have always done this sort of thing for years but it hasn't been well known. They are arrogant in regards to the fact they think they can get away with treating staff that way . Their attitude is you should think yourself lucky to be employed so put up with it...About time they were found out for their shabby and abhorable ethics. Supermarkets aren't the only big business guilty of this behaviour
Absolutely correct ... this article only came into my Inbox this morning and it names a lot of the other companies that are guilty of this. The list is quite disturbing to be honest. https://www.thenewdaily.com.au/opinion/2023/12/06/wage-theft-labor
 
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Now I understand why when I am shopping there are big trollies full of product waiting to be shelved I asked one fellow why are they are doing it during the day because it was always done after closing, if someone is injured while shopping that will cost WW a lot of money it is ridiculous that we the shoppers have to negotiate through all these trollies
 
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In a world where the cost of living is constantly on the rise, the last thing any hardworking individual wants is a sudden pay cut.

Unfortunately, this seems to be the reality for around 1400 former night shift employees at Woolworths, who allege they were abruptly moved to day shifts without notice, resulting in a significant pay cut of up to $30,000 for some affected workers.

This has led to a Federal Court action being launched against the supermarket giant Woolworths by the Retail and Fast Food Workers Union (RAFFWU).


The RAFFWU is representing workers from over 100 Woolworths supermarkets in Victoria and Tasmania who claim they were forced to change their work hours from overnight to day or evening work in 2021.

The union claimed that Woolworths failed to consult the workers about these changes.

When the workers disputed the changes, they were allegedly threatened with no pay, sent home, and told they must comply with Woolworths' direction to work the new rosters.


View attachment 36733
Woolworths was sued by RAFFWU for allegedly exploiting workers. Image source: Shutterstock.


The union's court documents suggest that the motivation behind these changes was for Woolworths to avoid paying overnight penalty rates and paid meal breaks to the workers.

The RAFFWU also claimed that threats of no pay against workers are considered 'unlawful coercion' and that the supermarket giant misrepresented one worker's rights to be represented by the RAFFWU.


Lauren Dyer, a RAFFWU delegate at Woolworths Lilydale and a co-applicant in the Federal Court case, expressed her frustration, saying, 'My life was turned upside down by Woolworths Group when they told me my roster was changing because they had abolished overnight work.'

RAFFWU Secretary Josh Cullinan added, 'In the dead of night in April 2021, at the heights of the pandemic, around 1400 workers were dragged into meetings to be told their world was being turned upside down.'

'There was no warning,' he shared.

'The reward for a year of working in the pandemic was for these workers to have massive cuts in their pay and for their overnight work to be switched to day or evening work.'

'This landmark action holds Woolworths Group to account for these attacks on workers.'

'We are seeking proper compensation for all affected workers, including the tens of thousands of dollars a year some workers have lost as a result of the changes.'


In response, Woolworths stated, 'In July 2021, we changed the way we replenish our Victorian and Tasmanian stores, moving the key shelf stocking period from overnight activity to an afternoon/evening shift.'

'This brought our Victorian and Tasmanian stores in line with every other state and territory.'

Woolworths claimed the move was designed to improve stock availability, particularly during evening trading hours, when a growing number of customers choose to shop.

'We knew that this was a change to their rosters, and that’s why there was an extensive consultation period commencing in April 2021 prior to the change to ensure the transition to new rosters was as smooth as possible. This included transition payments for impacted team members.'

'As this matter is now before the Court, it would not be appropriate to comment further.'


This news comes after ALDI was reportedly hit with an enormous claim of $150 million in unpaid wages as it supposedly ‘systematically’ withheld from tens of thousands of its workers across the country.

The allegation came from Australia’s largest private trade sector union, the Shop, Distributive and Allied Employees Association (SDA), who lodged the claim in Federal Court on Friday, 26 October.

The complaint claimed that employees were forced to work up to 30 minutes before the start of their shift without pay.

According to the union, tasks that were undertaken with no payment included emptying bins, checking communication devices, performing safety checks and cashing up the register— activities which they state have become a regular habit for staff across the country.

You can read more about this news here.
Key Takeaways

  • A Federal Court action has been launched against Woolworths by the Retail and Fast Food Workers Union (RAFFWU) on behalf of approximately 1400 night shift employees.
  • The workers allege they were moved from night shifts to day or evening shifts without notice and suffered substantial pay cuts as a result.
  • The union claims Woolworths made these changes to avoid paying overnight penalty rates and paid meal breaks.
  • Woolworths stated that these changes were implemented to improve stock availability during evening trading hours, asserting that there was extensive consultation before the change.
What are your thoughts on this issue? Share them with us in the comments below!
Scumbag Woolworths parasites ripping of worker's and customers fine these arseholes heap lowlife scum 🤬🤬🤬🤬🤬🤬
 
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Simply running/owning a business does not give one the right to scRew those who woRk for one.
 
supermarkets regardless who, leave those packed trolleys in front of shelves/freezers, with no staff about, stopping one to get access. There was one time I really needed some gluten free products, but I couldn't even move the trolley. It was one they had to get a tool to raise it off the floor in order for the wheels to move!. I complained heaps. In some of the stores to can be tough enough with 2 trolleys going in different directions stopping to load their products, and the unattended stops anyone passing. I have had to turn round and go back out.
 
Just ask nurses how many hours they work unpaid, it is normal these days to expect workers to finish doing what they are doing and leave late, or start early.
 
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supermarkets regardless who, leave those packed trolleys in front of shelves/freezers, with no staff about, stopping one to get access. There was one time I really needed some gluten free products, but I couldn't even move the trolley. It was one they had to get a tool to raise it off the floor in order for the wheels to move!. I complained heaps. In some of the stores to can be tough enough with 2 trolleys going in different directions stopping to load their products, and the unattended stops anyone passing. I have had to turn round and go back out.
🤬
 
Just ask nurses how many hours they work unpaid, it is normal these days to expect workers to finish doing what they are doing and leave late, or start early.
Well that certainly does not happen at our Woolies
The staff in the Deli start packing up at 7pm - the shop closes 9pm.
The shop opens 7am The Deli staff still unpacking 8am.
Complete disregard for the customer.
 
This Woolworths situation sounds intense. Hearing about big companies getting into hot water over worker treatment is always disheartening. It is a classic case of needing to rethink how they handle employee schedules and work conditions.

Everyone deserves to be treated fairly and have their rights respected, especially regarding changes and job security. I hope this lawsuit makes a difference and brings more attention to worker's rights. It would be great to see positive changes from this and set a better example for other companies.
 
Last edited:
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should not be held accountable to staff for their business based decisions
You mean just like in the good old days of serfdom when the peasant tilled his master's fields and was tied to land and cottage; just like in the good old days of the UK's dark satanic mills and child labour; just like in the good old days of British coal miners working the 2 foot coal seams on their sides for eight hours a day to dig out the anthracite for steaming coal of the best quality?

There is nothing, absolutely nothing to compare with wage-slave labour . At least slaves had to be fed and housed.

It's a very good job that we have Trade Unions.
 

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