Woolworths announces major changes to trading hours - here are the full details
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- Replies 17
For our members who regularly shop at Woolworths, the retailer has recently announced some major changes to the business hours and operations of the deli, seafood, and meat departments in all of its stores across the country.
A Woolworths spokesperson has confirmed that opening and closing hours will be changed to ensure greater operation consistency across the country, meaning some stores will now open or close one hour later or one hour earlier than usual.
Customers are encouraged to visit this page to learn more about how the change has affected the operating hours of their local Woolworths store.
Meanwhile, the operating hours of Woolworths' fresh service counters have also been shortened — regardless of an individual store's operating hours, the supermarket's deli, meat, and seafood section will close at either 7 or 8 pm starting August 1.
Woolworths implemented major changes to the operation schedule to stay consistent with the trading hours in all of its stores in the country. Credit: Getty Images.
The spokesperson also added that these changes were made after 'careful consideration'.
'We’ve made a change to the trading hours of our fresh service counters nationwide, due to a shift in customer shopping behaviour. This includes our meat, seafood and deli counters,' the representative explained.
'Customers can still purchase similar products, such as chicken breast fillets and salmon, within our packed Fresh Convenience range located in-store.'
'We’ve also moved to standardise our overall operating hours so we can offer a consistent customer experience across our store network.'
'Select stores across the country will open one hour later or close one hour earlier to align with other stores and better match customer shopping patterns.'
'We’ll closely monitor customer and team member feedback over the next few months.'
Social media users have already expressed varying opinions on the change in Woolworths' deli, meat, and seafood trade hours.
One Woolies customer disagreed with the retailer's decision, arguing that all of the store's services need to be accessible during regular business hours.
The shopper wrote: 'If Woolworths proceeds to limit services within their stores from 7 pm onwards, we will no longer be using their services.'
'Shoppers need to remember that Woolworths openly asked and endorsed extended grocery store trading hours for 9 pm.'
'Now that they have these, they don’t want to provide you with that service.'
'As someone who works irregular hours, I typically do my shopping after 8 pm - and now I can no longer get access to the service deli.'
The supermarket's deli, meat, and seafood section will close at either 7 or 8 pm starting 1st August regardless of trade hours of individual stores. Credit: Getty Images.
However, other customers agree it was a wise decision for Woolworths staff, with one person writing: 'It makes absolutely no sense to keep the deli open until the store closes given how long it takes to clean.'
Another explained: 'They have made this decision because the sales in the last hour just aren’t there. They are running a business, not a public service.'
It is understood that Woolworths trialled the new initiative before approving the change. According to reports, the new schedule was tested at a few NSW stores in May 2022.
So, there you have it, folks! What are your thoughts on this? Do you think Woolworths should have left the trading hours for their fresh deli alone? Or do you think the company made the right decision? We’d love if you shared your insights with us in the comments below.
A Woolworths spokesperson has confirmed that opening and closing hours will be changed to ensure greater operation consistency across the country, meaning some stores will now open or close one hour later or one hour earlier than usual.
Customers are encouraged to visit this page to learn more about how the change has affected the operating hours of their local Woolworths store.
Meanwhile, the operating hours of Woolworths' fresh service counters have also been shortened — regardless of an individual store's operating hours, the supermarket's deli, meat, and seafood section will close at either 7 or 8 pm starting August 1.
Woolworths implemented major changes to the operation schedule to stay consistent with the trading hours in all of its stores in the country. Credit: Getty Images.
The spokesperson also added that these changes were made after 'careful consideration'.
'We’ve made a change to the trading hours of our fresh service counters nationwide, due to a shift in customer shopping behaviour. This includes our meat, seafood and deli counters,' the representative explained.
'Customers can still purchase similar products, such as chicken breast fillets and salmon, within our packed Fresh Convenience range located in-store.'
'We’ve also moved to standardise our overall operating hours so we can offer a consistent customer experience across our store network.'
'Select stores across the country will open one hour later or close one hour earlier to align with other stores and better match customer shopping patterns.'
'We’ll closely monitor customer and team member feedback over the next few months.'
Social media users have already expressed varying opinions on the change in Woolworths' deli, meat, and seafood trade hours.
One Woolies customer disagreed with the retailer's decision, arguing that all of the store's services need to be accessible during regular business hours.
The shopper wrote: 'If Woolworths proceeds to limit services within their stores from 7 pm onwards, we will no longer be using their services.'
'Shoppers need to remember that Woolworths openly asked and endorsed extended grocery store trading hours for 9 pm.'
'Now that they have these, they don’t want to provide you with that service.'
'As someone who works irregular hours, I typically do my shopping after 8 pm - and now I can no longer get access to the service deli.'
The supermarket's deli, meat, and seafood section will close at either 7 or 8 pm starting 1st August regardless of trade hours of individual stores. Credit: Getty Images.
However, other customers agree it was a wise decision for Woolworths staff, with one person writing: 'It makes absolutely no sense to keep the deli open until the store closes given how long it takes to clean.'
Another explained: 'They have made this decision because the sales in the last hour just aren’t there. They are running a business, not a public service.'
It is understood that Woolworths trialled the new initiative before approving the change. According to reports, the new schedule was tested at a few NSW stores in May 2022.
So, there you have it, folks! What are your thoughts on this? Do you think Woolworths should have left the trading hours for their fresh deli alone? Or do you think the company made the right decision? We’d love if you shared your insights with us in the comments below.