Urgent recall: Popular skincare product pulled from shelves after safety concerns arise

Product recalls are never ideal, especially when they involve items meant for personal care.

When a seemingly harmless product turns out to pose unexpected risks, it raises serious questions about quality control and consumer safety.

A recently recalled item has sparked concern after reports of adverse reactions, prompting authorities to take swift action.


A popular cleansing lotion sold at multiple retailers was pulled from shelves after customers reported adverse reactions.

Product Safety Australia issued a recall notice for the 250-millilitre Nuage Ceramide Gentle Cleanser.

The product was found to contain an excessive amount of aerobic mesophilic bacteria.


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Bacteria found in recalled cleansing lotion. Image source: ACCC Product Safety


Exposure to the bacteria posed risks of infection, as well as potential skin and eye irritation.

Product Safety confirmed that incidents involving the product had already occurred.

Customers were advised to stop using the cleanser immediately and return it to the store for a full refund.

The affected product was sold at:
  • The Reject Shop
  • Amazon
  • The People’s Pharmacy
  • Wayne’s World
  • Silly Solly’s Maroochydore
  • Silly Solly’s Kawana
  • Star Pharmacy—Bribie Community Pharmacy
For further information, consumers were urged to contact UK-based 151 Products Ltd via email at [email protected].


In a previous story, a popular sauce was pulled from shelves after an undeclared ingredient raised safety concerns.

The unexpected recall left many shoppers checking their pantries to see if they were affected.

Read more about what led to the urgent action.


Here are more recently recalled products you need to know about.
Key Takeaways

  • Product Safety Australia recalled the 250-millilitre Nuage Ceramide Gentle Cleanser due to excessive aerobic mesophilic bacteria.
  • The contamination posed risks of infection, as well as skin and eye irritation.
  • Customers were advised to stop using the product and return it for a full refund.
  • It was sold at multiple retailers, including The Reject Shop, Amazon, and various pharmacies.

Product recalls can be unsettling, especially when they involve everyday essentials.

Have you ever experienced an issue with a skincare product? Let us know your thoughts in the comments.
 
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