The malicious minds of cybercriminals can be hard to keep up with, especially when advancing technology can help them take advantage of unsuspecting victims. This is why we all need to stay vigilant regarding scams.

And one scam that’s been making rounds recently takes the form of Australia Post delivery emails.

Australia Post customers are being warned to be extra careful as a copied version of the postal service’s emails has been sent to people in the hope of scamming them out of their hard-earned money.

According to email security organisation MailGuard, cybercriminals are posing as the delivery giant’s customer service team, claiming customers’ packages are ‘on hold’.

In a warning published on their website, MailGuard urged people to ‘delete the email immediately’ if they find it in their inbox.

‘In 2022, Australia Post delivered 2.7 billion items, making it one of the biggest delivery services in the country,’ the warning read.

The scammers are sending emails that claim customers’ packages are ‘on hold’. Credit: Kampus Production/Pexels

‘However, with the rise of online shopping and the resulting increased use of postal services for package delivery, Australia Post has become a popular target for scammers looking to impersonate the company in order to steal personal information or money from unsuspecting victims,’ it continued.

MailGuard reported an example of a phishing email and shared tips on how to spot a fake email.

They wrote: ‘The email itself heavily uses Australia Post’s branding, and aside from a few grammatical errors in the text, it would be hard to distinguish it from a genuine email.’

‘The email warns the recipient that their package is on hold and that they need to pay a $3.00 fee by clicking the linked text in order for it to be delivered,’ MailGuard continued.

Here’s what the email looks like:

The email looks like it was sent by Australia Post themselves. Credit: MailGuard

At the bottom of the email, a ‘send my package’ button can be seen. If the recipient clicks the red button, they will be taken to a phishing page that looks like the authentic Australia Post tracking website.

‘Although there are, again, a number of grammatical errors, they’re in fine print that would likely be glossed over by someone who’s keenly waiting on a package,’ MailGuard shared.

The button will redirect the recipient to a different website. Credit: MailGuard

The primary and distinguishable difference would be the URL, which, as you can see from the photo above, is a website called ‘bestfunnyblog’.

In bold print, the user will then be asked to verify their address and supply other information, such as:

• Full name
• Street address
• City
• State
• Phone number
• ZIP code

Once the victim supplies the information, they will be redirected to another webpage. This time, it will ask the victim to provide their credit card details to make the $3.00 delivery payment. Cybercriminals will ask for the following:

• Name on your card
• Card number
• Security code
• Expiry date

The webpage will ask for credit card details. Credit: MailGuard

Finally, the victim will be instructed to enter the one-time code sent to their mobile numbers. This request is a seemingly harmless but common tactic used by scammers to verify the legitimacy of the victim’s credit card details. Once verified, this information is immediately stolen.

The victim will be instructed to enter a one-time code that will be sent to their mobile number. Credit: MailGuard

‘Phishing attacks using parcel redelivery scams are on the rise, as scammers utilise SMS and email to target victims,’ MailGuard reported.

In a previous report, MailGuard warned Australia Post customers of a similar email scam that also tries to steal credit card details and personal information. Only this time, the scam will send an email with the subject line: ‘Invalid email address, we couldn’t find you’. More details about this scam can be read here.

Australia Post warns its customers that it will never:

• Call, text or email you asking for personal or financial information, including password, credit card details or account information;
• Call, text or email you to request payment; and
• Ask you to click on an email link to print off a label to redeem your package.

‘Providing your personal details can result in your sensitive information being used for criminal activity,’ they warned.

Meanwhile, MailGuard is urging users not to click suspicious links or open attachments within emails that:

Are not addressed to you by name;
Appear to be from a legitimate company but use poor English or omit personal details that a legitimate sender would include;      
Are from businesses that you were not expecting to hear from; and/or      
Take you to a landing page or website that is not the legitimate URL of the company the email is purporting to be sent from.

‘All that it takes…is a cleverly worded email message that can steal sensitive user credentials or disrupt your business operations,’ they shared.

According to Scamwatch, consumers lost over $24.6 million due to malicious scams in 2022.    

Key Takeaways

• Australia Post customers are being warned about a 'hard to distinguish' parcel delivery scam targeting unsuspecting shoppers.
• Cybercriminals are posing as Australia Post's customer service team, claiming customers' packages are 'on hold' and requiring a $3 fee for delivery to be finalised.
• MailGuard, an email security organisation, is warning customers to delete phishing emails immediately if they find them in their inbox.
• Australia Post says it will never call, text, or email customers asking for personal or financial information, nor request payment or click on a link to redeem their package.

If you’re worried that you may have already fallen victim to a scam, contact your bank, report it to Scamwatch here or contact IDCARE for free assistance. Have you encountered any of these messages before, or have you seen something similar? Share your thoughts and experiences in the comments below!

 

[Babbie]

The malicious minds of cybercriminals can be hard to keep up with, especially when advancing technology can help them take advantage of unsuspecting victims. This is why we all need to stay vigilant regarding scams.

And one scam that’s been making rounds recently takes the form of Australia Post delivery emails.

Australia Post customers are being warned to be extra careful as a copied version of the postal service’s emails has been sent to people in the hope of scamming them out of their hard-earned money.

According to email security organisation MailGuard, cybercriminals are posing as the delivery giant’s customer service team, claiming customers’ packages are ‘on hold’.

In a warning published on their website, MailGuard urged people to ‘delete the email immediately’ if they find it in their inbox.

‘In 2022, Australia Post delivered 2.7 billion items, making it one of the biggest delivery services in the country,’ the warning read.

View attachment 17206

The scammers are sending emails that claim customers’ packages are ‘on hold’. Credit: Kampus Production/Pexels

‘However, with the rise of online shopping and the resulting increased use of postal services for package delivery, Australia Post has become a popular target for scammers looking to impersonate the company in order to steal personal information or money from unsuspecting victims,’ it continued.

MailGuard reported an example of a phishing email and shared tips on how to spot a fake email.

They wrote: ‘The email itself heavily uses Australia Post’s branding, and aside from a few grammatical errors in the text, it would be hard to distinguish it from a genuine email.’

‘The email warns the recipient that their package is on hold and that they need to pay a $3.00 fee by clicking the linked text in order for it to be delivered,’ MailGuard continued.

Here’s what the email looks like:

View attachment 17207

The email looks like it was sent by Australia Post themselves. Credit: MailGuard

At the bottom of the email, a ‘send my package’ button can be seen. If the recipient clicks the red button, they will be taken to a phishing page that looks like the authentic Australia Post tracking website.

‘Although there are, again, a number of grammatical errors, they’re in fine print that would likely be glossed over by someone who’s keenly waiting on a package,’ MailGuard shared.

View attachment 17208

The button will redirect the recipient to a different website. Credit: MailGuard

The primary and distinguishable difference would be the URL, which, as you can see from the photo above, is a website called ‘bestfunnyblog’.

In bold print, the user will then be asked to verify their address and supply other information, such as:

• Full name
• Street address
• City
• State
• Phone number
• ZIP code

Once the victim supplies the information, they will be redirected to another webpage. This time, it will ask the victim to provide their credit card details to make the $3.00 delivery payment. Cybercriminals will ask for the following:

• Name on your card
• Card number
• Security code
• Expiry date

View attachment 17209

The webpage will ask for credit card details. Credit: MailGuard

Finally, the victim will be instructed to enter the one-time code sent to their mobile numbers. This request is a seemingly harmless but common tactic used by scammers to verify the legitimacy of the victim’s credit card details. Once verified, this information is immediately stolen.

View attachment 17210

The victim will be instructed to enter a one-time code that will be sent to their mobile number. Credit: MailGuard

‘Phishing attacks using parcel redelivery scams are on the rise, as scammers utilise SMS and email to target victims,’ MailGuard reported.

In a previous report, MailGuard warned Australia Post customers of a similar email scam that also tries to steal credit card details and personal information. Only this time, the scam will send an email with the subject line: ‘Invalid email address, we couldn’t find you’. More details about this scam can be read here.

Australia Post warns its customers that it will never:

• Call, text or email you asking for personal or financial information, including password, credit card details or account information;
• Call, text or email you to request payment; and
• Ask you to click on an email link to print off a label to redeem your package.

‘Providing your personal details can result in your sensitive information being used for criminal activity,’ they warned.

Meanwhile, MailGuard is urging users not to click suspicious links or open attachments within emails that:

Are not addressed to you by name;
Appear to be from a legitimate company but use poor English or omit personal details that a legitimate sender would include;      
Are from businesses that you were not expecting to hear from; and/or      
Take you to a landing page or website that is not the legitimate URL of the company the email is purporting to be sent from.

‘All that it takes…is a cleverly worded email message that can steal sensitive user credentials or disrupt your business operations,’ they shared.

According to Scamwatch, consumers lost over $24.6 million due to malicious scams in 2022.    

Key Takeaways

• Australia Post customers are being warned about a 'hard to distinguish' parcel delivery scam targeting unsuspecting shoppers.
• Cybercriminals are posing as Australia Post's customer service team, claiming customers' packages are 'on hold' and requiring a $3 fee for delivery to be finalised.
• MailGuard, an email security organisation, is warning customers to delete phishing emails immediately if they find them in their inbox.
• Australia Post says it will never call, text, or email customers asking for personal or financial information, nor request payment or click on a link to redeem their package.

If you’re worried that you may have already fallen victim to a scam, contact your bank, report it to Scamwatch here or contact IDCARE for free assistance. Have you encountered any of these messages before, or have you seen something similar? Share your thoughts and experiences in the comments below!

There is not one day that goes past without me getting some nonsense about a parcel being held. If I am not home and a parcel cannot be delivered, I get a card put in the letterbox by the delivery company, asking me to go and collect parcel from the post office in person. This has been the case for years. Australia post has warned many times, they never ask for money or personal details. Unfortunately some people never learn.

 

[DavidEsplin]

Spending the time in school learning good grammar finally paid off.

 

[pascoevale]

Hi. I have had. This one look carefully and are you expecting a parcel if you where you would know no sending details or receiver detail and how do they get you phone number and Australia does not have zip code be careful it’s scam ignore Delete . If you have access to You tube there is a programe called scammer pay back very informative these people go after scammers and teach you what to look out for and how they scam people Be vigilante

 

[Bookworm55]

If they are asking for your Zip code, that is an immediate red flag that it is not an Australia Post message.

 

[pascoevale]

If they are asking for your Zip code, that is an immediate red flag that it is not an Australia Post message.

Zip code is American version of post code very big RED flag

 

[Big M]

Can’t believe people fall for these scams!!!! Do they live under stones????

 

[NANNA4B]

The malicious minds of cybercriminals can be hard to keep up with, especially when advancing technology can help them take advantage of unsuspecting victims. This is why we all need to stay vigilant regarding scams.

And one scam that’s been making rounds recently takes the form of Australia Post delivery emails.

Australia Post customers are being warned to be extra careful as a copied version of the postal service’s emails has been sent to people in the hope of scamming them out of their hard-earned money.

According to email security organisation MailGuard, cybercriminals are posing as the delivery giant’s customer service team, claiming customers’ packages are ‘on hold’.

In a warning published on their website, MailGuard urged people to ‘delete the email immediately’ if they find it in their inbox.

‘In 2022, Australia Post delivered 2.7 billion items, making it one of the biggest delivery services in the country,’ the warning read.

View attachment 17206

The scammers are sending emails that claim customers’ packages are ‘on hold’. Credit: Kampus Production/Pexels

‘However, with the rise of online shopping and the resulting increased use of postal services for package delivery, Australia Post has become a popular target for scammers looking to impersonate the company in order to steal personal information or money from unsuspecting victims,’ it continued.

MailGuard reported an example of a phishing email and shared tips on how to spot a fake email.

They wrote: ‘The email itself heavily uses Australia Post’s branding, and aside from a few grammatical errors in the text, it would be hard to distinguish it from a genuine email.’

‘The email warns the recipient that their package is on hold and that they need to pay a $3.00 fee by clicking the linked text in order for it to be delivered,’ MailGuard continued.

Here’s what the email looks like:

View attachment 17207

The email looks like it was sent by Australia Post themselves. Credit: MailGuard

At the bottom of the email, a ‘send my package’ button can be seen. If the recipient clicks the red button, they will be taken to a phishing page that looks like the authentic Australia Post tracking website.

‘Although there are, again, a number of grammatical errors, they’re in fine print that would likely be glossed over by someone who’s keenly waiting on a package,’ MailGuard shared.

View attachment 17208

The button will redirect the recipient to a different website. Credit: MailGuard

The primary and distinguishable difference would be the URL, which, as you can see from the photo above, is a website called ‘bestfunnyblog’.

In bold print, the user will then be asked to verify their address and supply other information, such as:

• Full name
• Street address
• City
• State
• Phone number
• ZIP code

Once the victim supplies the information, they will be redirected to another webpage. This time, it will ask the victim to provide their credit card details to make the $3.00 delivery payment. Cybercriminals will ask for the following:

• Name on your card
• Card number
• Security code
• Expiry date

View attachment 17209

The webpage will ask for credit card details. Credit: MailGuard

Finally, the victim will be instructed to enter the one-time code sent to their mobile numbers. This request is a seemingly harmless but common tactic used by scammers to verify the legitimacy of the victim’s credit card details. Once verified, this information is immediately stolen.

View attachment 17210

The victim will be instructed to enter a one-time code that will be sent to their mobile number. Credit: MailGuard

‘Phishing attacks using parcel redelivery scams are on the rise, as scammers utilise SMS and email to target victims,’ MailGuard reported.

In a previous report, MailGuard warned Australia Post customers of a similar email scam that also tries to steal credit card details and personal information. Only this time, the scam will send an email with the subject line: ‘Invalid email address, we couldn’t find you’. More details about this scam can be read here.

Australia Post warns its customers that it will never:

• Call, text or email you asking for personal or financial information, including password, credit card details or account information;
• Call, text or email you to request payment; and
• Ask you to click on an email link to print off a label to redeem your package.

‘Providing your personal details can result in your sensitive information being used for criminal activity,’ they warned.

Meanwhile, MailGuard is urging users not to click suspicious links or open attachments within emails that:

Are not addressed to you by name;
Appear to be from a legitimate company but use poor English or omit personal details that a legitimate sender would include;      
Are from businesses that you were not expecting to hear from; and/or      
Take you to a landing page or website that is not the legitimate URL of the company the email is purporting to be sent from.

‘All that it takes…is a cleverly worded email message that can steal sensitive user credentials or disrupt your business operations,’ they shared.

According to Scamwatch, consumers lost over $24.6 million due to malicious scams in 2022.    

Key Takeaways

• Australia Post customers are being warned about a 'hard to distinguish' parcel delivery scam targeting unsuspecting shoppers.
• Cybercriminals are posing as Australia Post's customer service team, claiming customers' packages are 'on hold' and requiring a $3 fee for delivery to be finalised.
• MailGuard, an email security organisation, is warning customers to delete phishing emails immediately if they find them in their inbox.
• Australia Post says it will never call, text, or email customers asking for personal or financial information, nor request payment or click on a link to redeem their package.

If you’re worried that you may have already fallen victim to a scam, contact your bank, report it to Scamwatch here or contact IDCARE for free assistance. Have you encountered any of these messages before, or have you seen something similar? Share your thoughts and experiences in the comments below!

I have had these many a time, however this is good information thanks

 

[goodmorning]

I had 2 parcels delivered they came from Amazon I sent the first one back and my expense and the second one I managed to catch the postman and said that the parcel wasn't mine so he took it back and for a long time I had trouble with Amazon saying I owed them money so I haven't and now never will buy from them.

 

[Cool Lynda]

The malicious minds of cybercriminals can be hard to keep up with, especially when advancing technology can help them take advantage of unsuspecting victims. This is why we all need to stay vigilant regarding scams.

And one scam that’s been making rounds recently takes the form of Australia Post delivery emails.

Australia Post customers are being warned to be extra careful as a copied version of the postal service’s emails has been sent to people in the hope of scamming them out of their hard-earned money.

According to email security organisation MailGuard, cybercriminals are posing as the delivery giant’s customer service team, claiming customers’ packages are ‘on hold’.

In a warning published on their website, MailGuard urged people to ‘delete the email immediately’ if they find it in their inbox.

‘In 2022, Australia Post delivered 2.7 billion items, making it one of the biggest delivery services in the country,’ the warning read.

View attachment 17206

The scammers are sending emails that claim customers’ packages are ‘on hold’. Credit: Kampus Production/Pexels

‘However, with the rise of online shopping and the resulting increased use of postal services for package delivery, Australia Post has become a popular target for scammers looking to impersonate the company in order to steal personal information or money from unsuspecting victims,’ it continued.

MailGuard reported an example of a phishing email and shared tips on how to spot a fake email.

They wrote: ‘The email itself heavily uses Australia Post’s branding, and aside from a few grammatical errors in the text, it would be hard to distinguish it from a genuine email.’

‘The email warns the recipient that their package is on hold and that they need to pay a $3.00 fee by clicking the linked text in order for it to be delivered,’ MailGuard continued.

Here’s what the email looks like:

View attachment 17207

The email looks like it was sent by Australia Post themselves. Credit: MailGuard

At the bottom of the email, a ‘send my package’ button can be seen. If the recipient clicks the red button, they will be taken to a phishing page that looks like the authentic Australia Post tracking website.

‘Although there are, again, a number of grammatical errors, they’re in fine print that would likely be glossed over by someone who’s keenly waiting on a package,’ MailGuard shared.

View attachment 17208

The button will redirect the recipient to a different website. Credit: MailGuard

The primary and distinguishable difference would be the URL, which, as you can see from the photo above, is a website called ‘bestfunnyblog’.

In bold print, the user will then be asked to verify their address and supply other information, such as:

• Full name
• Street address
• City
• State
• Phone number
• ZIP code

Once the victim supplies the information, they will be redirected to another webpage. This time, it will ask the victim to provide their credit card details to make the $3.00 delivery payment. Cybercriminals will ask for the following:

• Name on your card
• Card number
• Security code
• Expiry date

View attachment 17209

The webpage will ask for credit card details. Credit: MailGuard

Finally, the victim will be instructed to enter the one-time code sent to their mobile numbers. This request is a seemingly harmless but common tactic used by scammers to verify the legitimacy of the victim’s credit card details. Once verified, this information is immediately stolen.

View attachment 17210

The victim will be instructed to enter a one-time code that will be sent to their mobile number. Credit: MailGuard

‘Phishing attacks using parcel redelivery scams are on the rise, as scammers utilise SMS and email to target victims,’ MailGuard reported.

In a previous report, MailGuard warned Australia Post customers of a similar email scam that also tries to steal credit card details and personal information. Only this time, the scam will send an email with the subject line: ‘Invalid email address, we couldn’t find you’. More details about this scam can be read here.

Australia Post warns its customers that it will never:

• Call, text or email you asking for personal or financial information, including password, credit card details or account information;
• Call, text or email you to request payment; and
• Ask you to click on an email link to print off a label to redeem your package.

‘Providing your personal details can result in your sensitive information being used for criminal activity,’ they warned.

Meanwhile, MailGuard is urging users not to click suspicious links or open attachments within emails that:

Are not addressed to you by name;
Appear to be from a legitimate company but use poor English or omit personal details that a legitimate sender would include;      
Are from businesses that you were not expecting to hear from; and/or      
Take you to a landing page or website that is not the legitimate URL of the company the email is purporting to be sent from.

‘All that it takes…is a cleverly worded email message that can steal sensitive user credentials or disrupt your business operations,’ they shared.

According to Scamwatch, consumers lost over $24.6 million due to malicious scams in 2022.    

Key Takeaways

• Australia Post customers are being warned about a 'hard to distinguish' parcel delivery scam targeting unsuspecting shoppers.
• Cybercriminals are posing as Australia Post's customer service team, claiming customers' packages are 'on hold' and requiring a $3 fee for delivery to be finalised.
• MailGuard, an email security organisation, is warning customers to delete phishing emails immediately if they find them in their inbox.
• Australia Post says it will never call, text, or email customers asking for personal or financial information, nor request payment or click on a link to redeem their package.

If you’re worried that you may have already fallen victim to a scam, contact your bank, report it to Scamwatch here or contact IDCARE for free assistance. Have you encountered any of these messages before, or have you seen something similar? Share your thoughts and experiences in the comments below!

It asks for ZIP code. Immediately know it isn't Australia Post

 

[oilsfromoz]

Surely "We informs you for your package" is a dead giveaway apart from the Zip Code etc

 

[Macarj]

I get these all the time the facts are I would know if I didn't pay enough when shopping on line the full cost and delivery cost if any is paid for at the checkout so I never open these emails

 

[Nana Zorak]

I had one of these on a Monday recently. As I had no parcels due I immediately deleted the email. That is the only thing to do.

 

[Freeby60]

I have recie

The malicious minds of cybercriminals can be hard to keep up with, especially when advancing technology can help them take advantage of unsuspecting victims. This is why we all need to stay vigilant regarding scams.

And one scam that’s been making rounds recently takes the form of Australia Post delivery emails.

Australia Post customers are being warned to be extra careful as a copied version of the postal service’s emails has been sent to people in the hope of scamming them out of their hard-earned money.

According to email security organisation MailGuard, cybercriminals are posing as the delivery giant’s customer service team, claiming customers’ packages are ‘on hold’.

In a warning published on their website, MailGuard urged people to ‘delete the email immediately’ if they find it in their inbox.

‘In 2022, Australia Post delivered 2.7 billion items, making it one of the biggest delivery services in the country,’ the warning read.

View attachment 17206

The scammers are sending emails that claim customers’ packages are ‘on hold’. Credit: Kampus Production/Pexels

‘However, with the rise of online shopping and the resulting increased use of postal services for package delivery, Australia Post has become a popular target for scammers looking to impersonate the company in order to steal personal information or money from unsuspecting victims,’ it continued.

MailGuard reported an example of a phishing email and shared tips on how to spot a fake email.

They wrote: ‘The email itself heavily uses Australia Post’s branding, and aside from a few grammatical errors in the text, it would be hard to distinguish it from a genuine email.’

‘The email warns the recipient that their package is on hold and that they need to pay a $3.00 fee by clicking the linked text in order for it to be delivered,’ MailGuard continued.

Here’s what the email looks like:

View attachment 17207

The email looks like it was sent by Australia Post themselves. Credit: MailGuard

At the bottom of the email, a ‘send my package’ button can be seen. If the recipient clicks the red button, they will be taken to a phishing page that looks like the authentic Australia Post tracking website.

‘Although there are, again, a number of grammatical errors, they’re in fine print that would likely be glossed over by someone who’s keenly waiting on a package,’ MailGuard shared.

View attachment 17208

The button will redirect the recipient to a different website. Credit: MailGuard

The primary and distinguishable difference would be the URL, which, as you can see from the photo above, is a website called ‘bestfunnyblog’.

In bold print, the user will then be asked to verify their address and supply other information, such as:

• Full name
• Street address
• City
• State
• Phone number
• ZIP code

Once the victim supplies the information, they will be redirected to another webpage. This time, it will ask the victim to provide their credit card details to make the $3.00 delivery payment. Cybercriminals will ask for the following:

• Name on your card
• Card number
• Security code
• Expiry date

View attachment 17209

The webpage will ask for credit card details. Credit: MailGuard

Finally, the victim will be instructed to enter the one-time code sent to their mobile numbers. This request is a seemingly harmless but common tactic used by scammers to verify the legitimacy of the victim’s credit card details. Once verified, this information is immediately stolen.

View attachment 17210

The victim will be instructed to enter a one-time code that will be sent to their mobile number. Credit: MailGuard

‘Phishing attacks using parcel redelivery scams are on the rise, as scammers utilise SMS and email to target victims,’ MailGuard reported.

In a previous report, MailGuard warned Australia Post customers of a similar email scam that also tries to steal credit card details and personal information. Only this time, the scam will send an email with the subject line: ‘Invalid email address, we couldn’t find you’. More details about this scam can be read here.

Australia Post warns its customers that it will never:

• Call, text or email you asking for personal or financial information, including password, credit card details or account information;
• Call, text or email you to request payment; and
• Ask you to click on an email link to print off a label to redeem your package.

‘Providing your personal details can result in your sensitive information being used for criminal activity,’ they warned.

Meanwhile, MailGuard is urging users not to click suspicious links or open attachments within emails that:

Are not addressed to you by name;
Appear to be from a legitimate company but use poor English or omit personal details that a legitimate sender would include;      
Are from businesses that you were not expecting to hear from; and/or      
Take you to a landing page or website that is not the legitimate URL of the company the email is purporting to be sent from.

‘All that it takes…is a cleverly worded email message that can steal sensitive user credentials or disrupt your business operations,’ they shared.

According to Scamwatch, consumers lost over $24.6 million due to malicious scams in 2022.    

Key Takeaways

• Australia Post customers are being warned about a 'hard to distinguish' parcel delivery scam targeting unsuspecting shoppers.
• Cybercriminals are posing as Australia Post's customer service team, claiming customers' packages are 'on hold' and requiring a $3 fee for delivery to be finalised.
• MailGuard, an email security organisation, is warning customers to delete phishing emails immediately if they find them in their inbox.
• Australia Post says it will never call, text, or email customers asking for personal or financial information, nor request payment or click on a link to redeem their package.

If you’re worried that you may have already fallen victim to a scam, contact your bank, report it to Scamwatch here or contact IDCARE for free assistance. Have you encountered any of these messages before, or have you seen something similar? Share your thoughts and experiences in the comments below!

I have received 2 of these emails in the last week, what is disturbing is that I am excepting parcels and I so nearly clicked on the emails. Thank god I didn't.

 

[LynneM]

I guess they sent countless of these out as they would know at least some people would be expecting parcels and Australia Post is the main carrier in Australia. I have received at least 4 of these but luckily no parcels due.

 

[LynneM]

Spending the time in school learning good grammar finally paid off.

I guess they are foreign , but If not, yes I agree . I am glad I am a good speller, and glad for the constant spelling bees at school lol

 

[Kman]

The malicious minds of cybercriminals can be hard to keep up with, especially when advancing technology can help them take advantage of unsuspecting victims. This is why we all need to stay vigilant regarding scams.

And one scam that’s been making rounds recently takes the form of Australia Post delivery emails.

Australia Post customers are being warned to be extra careful as a copied version of the postal service’s emails has been sent to people in the hope of scamming them out of their hard-earned money.

According to email security organisation MailGuard, cybercriminals are posing as the delivery giant’s customer service team, claiming customers’ packages are ‘on hold’.

In a warning published on their website, MailGuard urged people to ‘delete the email immediately’ if they find it in their inbox.

‘In 2022, Australia Post delivered 2.7 billion items, making it one of the biggest delivery services in the country,’ the warning read.

View attachment 17206

The scammers are sending emails that claim customers’ packages are ‘on hold’. Credit: Kampus Production/Pexels

‘However, with the rise of online shopping and the resulting increased use of postal services for package delivery, Australia Post has become a popular target for scammers looking to impersonate the company in order to steal personal information or money from unsuspecting victims,’ it continued.

MailGuard reported an example of a phishing email and shared tips on how to spot a fake email.

They wrote: ‘The email itself heavily uses Australia Post’s branding, and aside from a few grammatical errors in the text, it would be hard to distinguish it from a genuine email.’

‘The email warns the recipient that their package is on hold and that they need to pay a $3.00 fee by clicking the linked text in order for it to be delivered,’ MailGuard continued.

Here’s what the email looks like:

View attachment 17207

The email looks like it was sent by Australia Post themselves. Credit: MailGuard

At the bottom of the email, a ‘send my package’ button can be seen. If the recipient clicks the red button, they will be taken to a phishing page that looks like the authentic Australia Post tracking website.

‘Although there are, again, a number of grammatical errors, they’re in fine print that would likely be glossed over by someone who’s keenly waiting on a package,’ MailGuard shared.

View attachment 17208

The button will redirect the recipient to a different website. Credit: MailGuard

The primary and distinguishable difference would be the URL, which, as you can see from the photo above, is a website called ‘bestfunnyblog’.

In bold print, the user will then be asked to verify their address and supply other information, such as:

• Full name
• Street address
• City
• State
• Phone number
• ZIP code

Once the victim supplies the information, they will be redirected to another webpage. This time, it will ask the victim to provide their credit card details to make the $3.00 delivery payment. Cybercriminals will ask for the following:

• Name on your card
• Card number
• Security code
• Expiry date

View attachment 17209

The webpage will ask for credit card details. Credit: MailGuard

Finally, the victim will be instructed to enter the one-time code sent to their mobile numbers. This request is a seemingly harmless but common tactic used by scammers to verify the legitimacy of the victim’s credit card details. Once verified, this information is immediately stolen.

View attachment 17210

The victim will be instructed to enter a one-time code that will be sent to their mobile number. Credit: MailGuard

‘Phishing attacks using parcel redelivery scams are on the rise, as scammers utilise SMS and email to target victims,’ MailGuard reported.

In a previous report, MailGuard warned Australia Post customers of a similar email scam that also tries to steal credit card details and personal information. Only this time, the scam will send an email with the subject line: ‘Invalid email address, we couldn’t find you’. More details about this scam can be read here.

Australia Post warns its customers that it will never:

• Call, text or email you asking for personal or financial information, including password, credit card details or account information;
• Call, text or email you to request payment; and
• Ask you to click on an email link to print off a label to redeem your package.

‘Providing your personal details can result in your sensitive information being used for criminal activity,’ they warned.

Meanwhile, MailGuard is urging users not to click suspicious links or open attachments within emails that:

Are not addressed to you by name;
Appear to be from a legitimate company but use poor English or omit personal details that a legitimate sender would include;      
Are from businesses that you were not expecting to hear from; and/or      
Take you to a landing page or website that is not the legitimate URL of the company the email is purporting to be sent from.

‘All that it takes…is a cleverly worded email message that can steal sensitive user credentials or disrupt your business operations,’ they shared.

According to Scamwatch, consumers lost over $24.6 million due to malicious scams in 2022.    

Key Takeaways

• Australia Post customers are being warned about a 'hard to distinguish' parcel delivery scam targeting unsuspecting shoppers.
• Cybercriminals are posing as Australia Post's customer service team, claiming customers' packages are 'on hold' and requiring a $3 fee for delivery to be finalised.
• MailGuard, an email security organisation, is warning customers to delete phishing emails immediately if they find them in their inbox.
• Australia Post says it will never call, text, or email customers asking for personal or financial information, nor request payment or click on a link to redeem their package.

If you’re worried that you may have already fallen victim to a scam, contact your bank, report it to Scamwatch here or contact IDCARE for free assistance. Have you encountered any of these messages before, or have you seen something similar? Share your thoughts and experiences in the comments below!

There are so many inconsistencies with these it is easy to spot.

 

[MindyMac]

As soon as it asks for any kinds of $$$ Payment and you have already paid Parcel Delivery or you got Free Delivery from the online purchase which does happen depending on the amount spent, then NEVER ... and I mean NEVER click on that link ever. Contact the place of purchase and tell them that they are demanding $more money/$Funds.

Even wait. I bet that parcel shows up at your doorstep or collection at the Post Office.

 

[NCJORNA]

The malicious minds of cybercriminals can be hard to keep up with, especially when advancing technology can help them take advantage of unsuspecting victims. This is why we all need to stay vigilant regarding scams.

And one scam that’s been making rounds recently takes the form of Australia Post delivery emails.

Australia Post customers are being warned to be extra careful as a copied version of the postal service’s emails has been sent to people in the hope of scamming them out of their hard-earned money.

According to email security organisation MailGuard, cybercriminals are posing as the delivery giant’s customer service team, claiming customers’ packages are ‘on hold’.

In a warning published on their website, MailGuard urged people to ‘delete the email immediately’ if they find it in their inbox.

‘In 2022, Australia Post delivered 2.7 billion items, making it one of the biggest delivery services in the country,’ the warning read.

View attachment 17206

The scammers are sending emails that claim customers’ packages are ‘on hold’. Credit: Kampus Production/Pexels

‘However, with the rise of online shopping and the resulting increased use of postal services for package delivery, Australia Post has become a popular target for scammers looking to impersonate the company in order to steal personal information or money from unsuspecting victims,’ it continued.

MailGuard reported an example of a phishing email and shared tips on how to spot a fake email.

They wrote: ‘The email itself heavily uses Australia Post’s branding, and aside from a few grammatical errors in the text, it would be hard to distinguish it from a genuine email.’

‘The email warns the recipient that their package is on hold and that they need to pay a $3.00 fee by clicking the linked text in order for it to be delivered,’ MailGuard continued.

Here’s what the email looks like:

View attachment 17207

The email looks like it was sent by Australia Post themselves. Credit: MailGuard

At the bottom of the email, a ‘send my package’ button can be seen. If the recipient clicks the red button, they will be taken to a phishing page that looks like the authentic Australia Post tracking website.

‘Although there are, again, a number of grammatical errors, they’re in fine print that would likely be glossed over by someone who’s keenly waiting on a package,’ MailGuard shared.

View attachment 17208

The button will redirect the recipient to a different website. Credit: MailGuard

The primary and distinguishable difference would be the URL, which, as you can see from the photo above, is a website called ‘bestfunnyblog’.

In bold print, the user will then be asked to verify their address and supply other information, such as:

• Full name
• Street address
• City
• State
• Phone number
• ZIP code

Once the victim supplies the information, they will be redirected to another webpage. This time, it will ask the victim to provide their credit card details to make the $3.00 delivery payment. Cybercriminals will ask for the following:

• Name on your card
• Card number
• Security code
• Expiry date

View attachment 17209

The webpage will ask for credit card details. Credit: MailGuard

Finally, the victim will be instructed to enter the one-time code sent to their mobile numbers. This request is a seemingly harmless but common tactic used by scammers to verify the legitimacy of the victim’s credit card details. Once verified, this information is immediately stolen.

View attachment 17210

The victim will be instructed to enter a one-time code that will be sent to their mobile number. Credit: MailGuard

‘Phishing attacks using parcel redelivery scams are on the rise, as scammers utilise SMS and email to target victims,’ MailGuard reported.

In a previous report, MailGuard warned Australia Post customers of a similar email scam that also tries to steal credit card details and personal information. Only this time, the scam will send an email with the subject line: ‘Invalid email address, we couldn’t find you’. More details about this scam can be read here.

Australia Post warns its customers that it will never:

• Call, text or email you asking for personal or financial information, including password, credit card details or account information;
• Call, text or email you to request payment; and
• Ask you to click on an email link to print off a label to redeem your package.

‘Providing your personal details can result in your sensitive information being used for criminal activity,’ they warned.

Meanwhile, MailGuard is urging users not to click suspicious links or open attachments within emails that:

Are not addressed to you by name;
Appear to be from a legitimate company but use poor English or omit personal details that a legitimate sender would include;      
Are from businesses that you were not expecting to hear from; and/or      
Take you to a landing page or website that is not the legitimate URL of the company the email is purporting to be sent from.

‘All that it takes…is a cleverly worded email message that can steal sensitive user credentials or disrupt your business operations,’ they shared.

According to Scamwatch, consumers lost over $24.6 million due to malicious scams in 2022.    

Key Takeaways

• Australia Post customers are being warned about a 'hard to distinguish' parcel delivery scam targeting unsuspecting shoppers.
• Cybercriminals are posing as Australia Post's customer service team, claiming customers' packages are 'on hold' and requiring a $3 fee for delivery to be finalised.
• MailGuard, an email security organisation, is warning customers to delete phishing emails immediately if they find them in their inbox.
• Australia Post says it will never call, text, or email customers asking for personal or financial information, nor request payment or click on a link to redeem their package.

If you’re worried that you may have already fallen victim to a scam, contact your bank, report it to Scamwatch here or contact IDCARE for free assistance. Have you encountered any of these messages before, or have you seen something similar? Share your thoughts and experiences in the comments below!

Thanks for this info, and keeping us informed. With all this new technology the scum are out to deceive us, the unexpected.thanks again.

 

[Iggydi]

I had one of these on a Monday recently. As I had no parcels due I immediately deleted the email. That is the only thing to do.

Send the emails to scamwatch as they can track where they come from and hopefully the rotten sods can be caught