This simple card trick could save you from paying more!

We're no strangers to the convenience of modern technology. One such marvel that has made our lives easier is the humble card—a trusty companion for everything from a morning coffee run to settling the electricity bill.

But, as with all good things, there's a catch that can sometimes leave a sour taste in our wallets: the dreaded payment surcharge.



Now, you might be thinking, 'What's a few extra cents on top of my purchase?'

But let's not forget, those cents can quickly turn into dollars, and before you know it, you're part of the nearly $1 billion Australians who lose annually to card surcharges, according to data from the Reserve Bank of Australia (RBA).


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Did you know there’s a tip to avoid paying extra on your card? Credit: Shutterstock


The RBA also reported a 77.5 per cent increase in the application of card surcharges since 2019.

It's enough to make you want to stash your card and revert to the cash and chequebooks.

But fear not, for there's a nifty little trick that could help you keep those surcharges at bay, and it's as simple as inserting your card instead of tapping it.

Many have become accustomed to the tap-and-go convenience, but this method often uses the Visa or Mastercard network, which can come with higher surcharges.

Instead, if you have a debit card, it's likely equipped with a 'dual network' capability. This means you can process your payment through the EFTPOS system, which often incurs lower fees—and sometimes none at all!

To take advantage of this cost-saving option, simply insert your card and select the 'savings' option.



Now, it's important to note that while EFTPOS surcharges can be lower, they're not extinct. Some businesses may still apply a fee, albeit a smaller one.

For those who use digital wallets on their phones, you might be able to tweak the settings to prefer ETPOS for tap payments—though this feature isn't universally available, so it's worth checking with your card provider.

The good news is that the RBA is working on implementing 'least-cost routing' (LCR), which will automatically process payments using the cheapest network.

While it's not a standard practice everywhere yet, many payment providers have already jumped on board.



But what about when you're out and about and you're not sure if a surcharge applies?

The Australian Competition and Consumer Commission (ACCC) mandated that businesses must disclose any additional costs ‘at the earliest possible point before consumers make their order or purchase’.

‘Under the Australian Consumer Law, all businesses must display clear and accurate prices and must not mislead consumers about their prices," an ACCC spokesperson said.

‘This includes being clear and up-front about any additional costs that might apply, as well as when an additional charge is optional or can only be calculated contingent on certain information customers need to provide during the transaction.’



If you ever encounter an excessive surcharge, don't hesitate to contact the business.

If they're charging more than what it costs them to process the payment, they could be in breach of regulations.

Should you need to take it further, you can lodge a complaint with your state's fair-trading body or report it to the ACCC here.
Key Takeaways

  • Australians could potentially save a substantial amount on fees by avoiding card surcharges, which contribute to nearly a billion dollars in costs annually.
  • To reduce surcharges, customers can consider paying in cash, using bank transfers or opting for the EFTPOS system by swiping or inserting their card and selecting the 'savings' option.
  • The ACCC requires businesses to be upfront about any surcharges, which should be disclosed at the earliest possible opportunity before a transaction is completed.
  • If consumers encounter what they believe to be excessive surcharges, they can contact the business directly and, if unresolved, may lodge a complaint with their state's fair-trading body or the ACCC.
Have you tried this card trick to save on surcharges? Do you have other tips and tricks for keeping those extra charges at bay? Share your experiences in the comments below!
 
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Old news that's why I never have used it. Can't believe people still do I see so many use it for so little purchases
Reminds me of the time when EFTPOS first hit our shores in the late 1980s. A person in front of me bought a packet of chewing gum by card with an attached surcharge. The surcharge cost probably exceeded the cost of the chewing gum!

Dumb economics at its finest!
 
I use cash wherever possible. Some businesses refuse cash so I refuse to give them my business no matter how much I want or need the item. A friend recently went to a financial advisor for help and was shocked when he told her they were paying almost a $1,000 per year just on fees from tap n go.. Needless to say they now use cash for most purchases.
 
I payed off my credit card but kept putting $25 in a fortnight thinking I would be able to use my card with things payed for before I bought them avoiding paying interest. What a shock I got when the bank started charging me $6 monthly for fees
We have done for years then we found out they are no longer going to allow that as they aren't making profits from fees.
 
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Southern Phone, now owned by AGL (Australian Gas Ltd) owned by a consortium of investors through the Hong Kong stock exchange, charges me $2.20 for a paper bill and $1.50 for using my plastic card through BillPay at the post-office. The investors include a major multi-national corporation Cheung Kong Holdings formed some time ago in Hong Kong. Southern Phone was set up by K.Rudd, using Australian taxpayers' money to enable 32 Councils on the East Coast of Australia to organise an Australian telephone service; clearly, they sold out within a very few years. That was back in 2007-08 and I used to post an ordinary cheque to pay phone bills; that was when Australia Post could still get a cheque to the East Coast of Australia in time for the bill not to reappear on my account and thus enable AGL to fine me $10 for late payment of the bill.

How odd the the once-upon a time paper bill coming through the post is now costing $2.20, when that never used to be the case from any "provider", and in the interest of my payment getting to AGL on time time I am charged $1.50 by AGL for the privilege of doing through BillPay so for the convenience of that corporation.

Anyone else been compelled to pay $152 to their "provider" for a new modem because NBN has changed something and then on top of that $74 for the new NBN plan that NBN has allegedly provided? Whatever that was, it has changed nothing.

Since Keating privatised Australia's telephone network it has become a cash cow for overseas corporate entities. And Australia needs to get its act into gear to deliver letters in a timely manner (Australia has aeroplanes).
 
Southern Phone, now owned by AGL (Australian Gas Ltd) owned by a consortium of investors through the Hong Kong stock exchange, charges me $2.20 for a paper bill and $1.50 for using my plastic card through BillPay at the post-office. The investors include a major multi-national corporation Cheung Kong Holdings formed some time ago in Hong Kong. Southern Phone was set up by K.Rudd, using Australian taxpayers' money to enable 32 Councils on the East Coast of Australia to organise an Australian telephone service; clearly, they sold out within a very few years. That was back in 2007-08 and I used to post an ordinary cheque to pay phone bills; that was when Australia Post could still get a cheque to the East Coast of Australia in time for the bill not to reappear on my account and thus enable AGL to fine me $10 for late payment of the bill.

How odd the the once-upon a time paper bill coming through the post is now costing $2.20, when that never used to be the case from any "provider", and in the interest of my payment getting to AGL on time time I am charged $1.50 by AGL for the privilege of doing through BillPay so for the convenience of that corporation.

Anyone else been compelled to pay $152 to their "provider" for a new modem because NBN has changed something and then on top of that $74 for the new NBN plan that NBN has allegedly provided? Whatever that was, it has changed nothing.

Since Keating privatised Australia's telephone network it has become a cash cow for overseas corporate entities. And Australia needs to get its act into gear to deliver letters in a timely manner (Australia has aeroplanes).
AGL is a rip off. I changed to them a few years ago. They sent me 2 gas bills in the same month, same amount. My electricity they charged double than the company I was with. Fought them for both gas and electricity, I won with the gas but not the electric bill. Was only with them for 2 months then cancelled both. Went back to where I had been. Never again, no matter how much they pay you to change.
Southern Phone, now owned by AGL (Australian Gas Ltd) owned by a consortium of investors through the Hong Kong stock exchange, charges me $2.20 for a paper bill and $1.50 for using my plastic card through BillPay at the post-office. The investors include a major multi-national corporation Cheung Kong Holdings formed some time ago in Hong Kong. Southern Phone was set up by K.Rudd, using Australian taxpayers' money to enable 32 Councils on the East Coast of Australia to organise an Australian telephone service; clearly, they sold out within a very few years. That was back in 2007-08 and I used to post an ordinary cheque to pay phone bills; that was when Australia Post could still get a cheque to the East Coast of Australia in time for the bill not to reappear on my account and thus enable AGL to fine me $10 for late payment of the bill.

How odd the the once-upon a time paper bill coming through the post is now costing $2.20, when that never used to be the case from any "provider", and in the interest of my payment getting to AGL on time time I am charged $1.50 by AGL for the privilege of doing through BillPay so for the convenience of that corporation.

Anyone else been compelled to pay $152 to their "provider" for a new modem because NBN has changed something and then on top of that $74 for the new NBN plan that NBN has allegedly provided? Whatever that was, it has changed nothing.

Since Keating privatised Australia's telephone network it has become a cash cow for overseas corporate entities. And Australia needs to get its act into gear to deliver letters in a timely manner (Australia has aeroplanes).
Think NBN is a step backwards. If electricity goes down no phone in an emergency unless you have a mobile. Not everyone does have one
 
AGL is a rip off. I changed to them a few years ago. They sent me 2 gas bills in the same month, same amount. My electricity they charged double than the company I was with. Fought them for both gas and electricity, I won with the gas but not the electric bill. Was only with them for 2 months then cancelled both. Went back to where I had been. Never again, no matter how much they pay you to change.

Think NBN is a step backwards. If electricity goes down no phone in an emergency unless you have a mobile. Not everyone does have one
Does Australia Post still do telephone boxes? Or is that some damnable privatised company such as Telstra?
 
Mastercard is classed as a conglomerate of banks and had its initial public offering on the NYSE in 2006.
Tens of thousands of Banks in the world, MasterCard was started by a handful of them and NONE of them are Australian.

Hence the fees are mostly going to MasterCard NOT the CBA, or NAB, or WPC, etc, etc, etc.
 
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They charge even for a debit card. It's still just a card transaction for the machine. I got done like that once but now I insert the card and press number 2 for cheque account.
Well I go weekly to Aldi, use my Debit card and never have been charged as per the sign in their stores. I suggest you are doing something wrong. Ask them next time, you shouldn't be charged.
 
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I use cash wherever possible. Some businesses refuse cash so I refuse to give them my business no matter how much I want or need the item. A friend recently went to a financial advisor for help and was shocked when he told her they were paying almost a $1,000 per year just on fees from tap n go.. Needless to say they now use cash for most purchases.
$1,000 in fees per year? What rubbish. Most of the big retailers do not charge, it's only the smaller ones, so they were spending $100,000 in small retailers per year? I find that extremely hard to believe.

My fees per year for card use amount to around $50.
 
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AGL is a rip off. I changed to them a few years ago. They sent me 2 gas bills in the same month, same amount. My electricity they charged double than the company I was with. Fought them for both gas and electricity, I won with the gas but not the electric bill. Was only with them for 2 months then cancelled both. Went back to where I had been. Never again, no matter how much they pay you to change.

Think NBN is a step backwards. If electricity goes down no phone in an emergency unless you have a mobile. Not everyone does have one
If you do your homework you get an NBN provider that provides a Back-up battery, that's what mine does, it's not an option. With that you get phone use during power outages.
 
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Tens of thousands of Banks in the world, MasterCard was started by a handful of them and NONE of them are Australian.

Hence the fees are mostly going to MasterCard NOT the CBA, or NAB, or WPC, etc, etc, etc.
I'm not talking about MasterCard. I'm talking about CBA. And I think this has gotten ridiculous. Nobody seems to know what I'm talking about and you are on the wrong track. Watch out for the trains
 
I'm not talking about MasterCard. I'm talking about CBA. And I think this has gotten ridiculous. Nobody seems to know what I'm talking about and you are on the wrong track. Watch out for the trains
Oh dear.........

When reading a comment look at who the comment is responding to.

I was NOT responding to you.
1721798100351.png
 
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Oh dear.........

When reading a comment look at who the comment is responding to.

I was NOT responding to you.
View attachment 54390
I apologise to everyone. Got a bit out of hand on my part. I shouldn't take it out on everyone else. Not thinking very well. My daughters funeral tomorrow which I don't know if I'll be on but at present I'm trying to get ready for that but getting a bit upset. No reason to take it out on any of you.
I sincerely apologise. I'm sorry🤐
 
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I apologise to everyone. Got a bit out of hand on my part. I shouldn't take it out on everyone else. Not thinking very well. My daughters funeral tomorrow which I don't know if I'll be on but at present I'm trying to get ready for that but getting a bit upset. No reason to take it out on any of you.
I sincerely apologise. I'm sorry🤐
Sorry to hear that, all good.
 
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