This is an SOS: 3G network shutdown threatens over 300,000 Aussies
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As we embrace the rapid advancements in technology, we must be informed about changes that can impact our daily lives.
For those who rely on their mobile phones, there's an important update you need to be aware of—especially regarding critical services like emergency calls.
The shift from 3G to advanced network technologies like 4G and 5G enhanced data and internet speeds nationwide. However, this came with a significant caveat.
Approximately 370,000 Australians will be unable to make emergency calls after a proposed 3G network phase-out taking place later this year.
Telecommunications network Telstra initially set a deadline for their 3G shutdown on June 30.
However, the network extended its 3G services to August 31, giving people more time to update their devices.
Optus followed suit with a September deadline, while Vodafone and TPG customers have been without 3G since December.
This transition was announced in 2019—however, not everyone is ready for the massive change.
'What we found out at the beginning of this year was that there were some devices that would be impacted by the change in this switchover,' Communications Minister Michelle Rowland stated.
'Some of those in particular are a subset of handsets. So, 4G handsets that use 4G for voice and data but are configured by the manufacturer to use 3G for calls to triple-0.'
In an article written earlier this year, Rowland had an estimate of 740,000 users who will be affected by the shutdown.
'It's considerably lowered, but it is still a great concern,' she added.
The problem is particularly tricky because you might not realise your device can't make emergency calls until you're in a situation where you need to.
The federal opposition also criticised the handling of this transition, with warnings about 4G phones and potential issues raised as early as last year.
'The fact there are still 370,000 4G devices in use that will not be able to make triple-0 calls when 3G is shut down is a shocking indictment on this Minister,' Shadow Communications Minister David Coleman said.
'Now, with the 3G network clock counting down to zero in the coming months, the minister is desperately trying to catch up, with hundreds of thousands of devices still at risk.'
If you or someone you know is using an older mobile phone, check if your device will be affected by the 3G network shutdown.
Here are some steps to ensure you're capable of making emergency calls:
We encourage all our members to take action well before the 3G networks are switched off to avoid any risk of being unable to call for help when needed.
Have you checked your phone's compatibility with new network technologies? Do you have any concerns about the 3G shutdown? Share your thoughts with us in the comments below, and let's help each other stay connected and safe.
For those who rely on their mobile phones, there's an important update you need to be aware of—especially regarding critical services like emergency calls.
The shift from 3G to advanced network technologies like 4G and 5G enhanced data and internet speeds nationwide. However, this came with a significant caveat.
Approximately 370,000 Australians will be unable to make emergency calls after a proposed 3G network phase-out taking place later this year.
Telecommunications network Telstra initially set a deadline for their 3G shutdown on June 30.
However, the network extended its 3G services to August 31, giving people more time to update their devices.
Emergency services are paramount for the community, as it ensures everyone's safety during unexpected events and calamities. Image Credit: Shutterstock/Paskaran.T
Optus followed suit with a September deadline, while Vodafone and TPG customers have been without 3G since December.
This transition was announced in 2019—however, not everyone is ready for the massive change.
'What we found out at the beginning of this year was that there were some devices that would be impacted by the change in this switchover,' Communications Minister Michelle Rowland stated.
'Some of those in particular are a subset of handsets. So, 4G handsets that use 4G for voice and data but are configured by the manufacturer to use 3G for calls to triple-0.'
In an article written earlier this year, Rowland had an estimate of 740,000 users who will be affected by the shutdown.
'It's considerably lowered, but it is still a great concern,' she added.
The problem is particularly tricky because you might not realise your device can't make emergency calls until you're in a situation where you need to.
The federal opposition also criticised the handling of this transition, with warnings about 4G phones and potential issues raised as early as last year.
'The fact there are still 370,000 4G devices in use that will not be able to make triple-0 calls when 3G is shut down is a shocking indictment on this Minister,' Shadow Communications Minister David Coleman said.
'Now, with the 3G network clock counting down to zero in the coming months, the minister is desperately trying to catch up, with hundreds of thousands of devices still at risk.'
If you or someone you know is using an older mobile phone, check if your device will be affected by the 3G network shutdown.
Here are some steps to ensure you're capable of making emergency calls:
- Test your phone: Some providers may offer a way to test whether your phone can make calls over 4G or 5G networks.
- Contact your provider: Reach out to your mobile service provider to find out if the 3G shutdown will impact your device.
- Upgrade your device: If your phone will be affected, consider upgrading to a newer model compatible with 4G and 5G networks.
- Have a backup plan: In an emergency, you may use a landline, have an emergency contact, or have a community service that can assist in emergencies.
- Stay informed: For updates on the network changes, check announcements from your mobile service provider and the Australian Communications and Media Authority (ACMA).
We encourage all our members to take action well before the 3G networks are switched off to avoid any risk of being unable to call for help when needed.
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