This Bunnings parking change might cost you more than you think

A new carpark policy introduced by a major Australian retailer has left customers divided, sparking frustration and debate.

What seemed like a routine change at one store has now stirred up mixed reactions from shoppers across the country.

As the story unfolds, a closer look reveals just how far-reaching this move could be—and how it’s affecting not just daily shoppers but potentially the future of retail parking in Australia.


Bunnings has confirmed that it introduced paid parking at its Caroline Springs store, west of Melbourne, causing a stir among customers.

This change, which has sparked heated debate, comes after a photo of a Secure Parking sign appeared on social media, revealing that parking would be free for the first hour but cost $40 for a full 24-hour stay.

Rod Caust, Bunnings' Director of Stores, shared: ‘Similar to other stores like Hawthorn and Maribyrnong, we have recently introduced paid parking at our Caroline Springs store to ensure there’s enough parking available for our customers at all times of the day.’


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Bunnings introduces paid parking at Caroline Springs store. Image source: Reddit


He continued: ‘The first hour of parking is free, and Bunnings customers are invited to discuss circumstances requiring extended parking (such as participation in DIY activities) with our friendly team.’

While the paid parking policy is currently limited to specific stores, including Caroline Springs, it has not been rolled out nationwide, and Bunnings confirmed this to news.com.au.

However, many customers were left frustrated by the move, questioning the need for the new policy.

Some claimed it was just another ‘cash grab’, while others noted that an hour didn’t feel like enough time for a typical Bunnings visit.

One person said: ‘I’m guessing people were using it as an all day carpark when it’s supposed to only be for people shopping there. I still think two hours is better.’

Another added: ‘Is it free if you buy something? One hour isn’t very long in Bunnings.’


For others, the costs seemed excessive. ‘$40 day max?! That’s way more expensive than paying for early bird day rates in the CBD,’ one social media user noted.

The reactions were mixed, with some loyal shoppers expressing their disappointment.

One commenter pointed out: ‘I’ve been going here for years and there has never been a time when I couldn’t find parking. Like everything else happening, it’s another cash grab.’

Speculation also circulated that the new parking rules could drive customers away to nearby stores.

‘How would this not just send everybody to shop at Sunshine or Watergardens instead,’ one user questioned.


Others argued that the policy could discourage spontaneous purchases.

Good way to encourage mostly click & collect orders and no impulse purchases?’ one person suggested.

Interestingly, several social media users reported that their local Bunnings stores had also adopted the same paid parking policy.

‘Coburg has the same. Taxi drivers were using the car park as a taxi depot,’ one social media user commented.

Another added: ‘Brunswick and Collingwood do too. Brunswick first 2 hours free. Not sure about Collingwood. Must be a new edict from corporate HQ.’


Bunnings’ paid parking system was even implemented at Doncaster, where boom gates and plate readers were introduced, triggering further discussions about its effectiveness.

‘Doncaster has boom gates, plate readers and paid parking at +2hrs. You don’t have to pay for parking, but you will either be stuck inside, or paying for a new boom gate and vehicle repairs,’ someone else posted.

In a previous story, we explored some surprising discoveries made by Bunnings shoppers, leaving many questioning how they missed these details.

With changes happening at the retailer, it's clear that there’s much more happening than meets the eye.

Click through to find out what other unexpected moments have caught shoppers off guard.

Key Takeaways
  • Bunnings introduced paid parking at its Caroline Springs store, causing controversy among shoppers.
  • The policy offers the first hour free, with a $40 charge for a 24-hour stay.
  • Customers expressed frustration, with some accusing the change of being a ‘cash grab’ and others questioning the short parking time.
  • The policy is not nationwide, but several other stores, including Doncaster and Coburg, have also implemented paid parking.

With parking fees now in place, do you think this will change the way you shop at Bunnings? Share your thoughts in the comments!
 

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Maybe people are parking there then using another means of transport and leaving their cars there all day.
I have seen large Bunnings car parks full and others looking for parks. There was only a few customers in the store. A friend of mine went into the store to make a purchase and I stayed outside and that is what I witnessed. It was at a SA store.
 
I've always got parks easily, especially during the week. Weekends can be tougher but timing! If I'm in gardening section or needing assistance, paint mixing etc, you often have to wait to get served if you can find someone on the floor to do so. 2 Hours is not always enough with big decisions. Don't see I should have to pay. The Westfield shops near me have 4 hour parks. Why not make it 4 to allow genuine buyers time to peruse, make choices etc.
 
I have noticed a lot of vehicles parking in our local Bunnings all day and overnight, also a lot of trucks parking there overnight instead of going to a home base, if they have one. This is also happening around residual streets and around shopping areas, this is becoming a growing problem. Also, in parking areas of local parks, cars left there all day.
 
If I have to pay to go to Bunnings I will go back up the street to another hardware store. It is nearly impossible to go to Bunnings & not need your car to take your goods, which are usually large and/or bulky, home. I have to drive +2 hours to get to Bunnings & if they can't allow me time to shop & maybe buy a sausage sanga & eat it then BYE BYE. There are other hardware stores around with better service that you get at Bunnings.
 
I love Bunnings & I would need more than an hours parking. Sometimes it takes nearly that long to get a staff member to help you, but I get why they are doing it & you can't blame them. Wonder how they police it? Would be a great job for a retiree on a wheelie scooter, I would apply :)
 
I go to Bunnings a lot. My girlfriend and I are both keen gardeners.
One hour is nowhere near enough.
We do a lot of shopping as well as browsing and then always have morning tea or lunch.
I understand they need to stop workers from using their carpark for all day parking, but a three hour limit would achieve the same result.
Anything less than that is price gouging off loyal customers, loosing them business.
 
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A heads up to all SDC members.

NEVER respond to a "parking infringement notice" issued by a mob of shonks called ENFORCEiQ, who use license plate recognition (LPR) technology to illegally extort money from motorists. They quote a "breach of contract" as their excuse to issue these fictitious notices.

There is no consequence if you ignore the notice because it's impossible for the car parking company to take any action against the registered operator or the driver, firstly because they don't know who the driver was and secondly, they will never know who the registered operator was, So, the likes of ENFORCEiQ are nothing but an excuse to extort money from unsuspecting motorists.

ENFORCEiQ is a division of IMPERIUM iQ, with its registered Australian office based in Brisbane. They have an office in New Zealand and operate under the same false pretences with regard to parking "regulation".

In NSW and Victoria, the release of personal information is prohibited and the companies cannot pursue you. I hope that all States follow their lead, if they haven't already.
 
They better open more checkouts. I was waiting half an hour at the checkout today. Only 2 open and a lot of people. Of course no self serves were open.2 hours minimum would be logical.
 
A heads up to all SDC members.

NEVER respond to a "parking infringement notice" issued by a mob of shonks called ENFORCEiQ, who use license plate recognition (LPR) technology to illegally extort money from motorists. They quote a "breach of contract" as their excuse to issue these fictitious notices.

There is no consequence if you ignore the notice because it's impossible for the car parking company to take any action against the registered operator or the driver, firstly because they don't know who the driver was and secondly, they will never know who the registered operator was, So, the likes of ENFORCEiQ are nothing but an excuse to extort money from unsuspecting motorists.

ENFORCEiQ is a division of IMPERIUM iQ, with its registered Australian office based in Brisbane. They have an office in New Zealand and operate under the same false pretences with regard to parking "regulation".

In NSW and Victoria, the release of personal information is prohibited and the companies cannot pursue you. I hope that all States follow their lead, if they haven't already.
you can only be fined by the police no one else.
 

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