Shoppers outraged over ‘wasteful’ Woolies receipts: ‘This is too much’
By
Maan
- Replies 0
Receipts are a standard part of any shopping trip, but sometimes, they leave customers with more than just a record of their purchases.
One shopper’s recent experience has sparked a heated discussion, with many questioning whether this common practice has gone too far.
What unfolded was a wave of frustration, debate, and calls for change.
A Woolworths shopper was left baffled after receiving an extraordinarily long receipt for just nine items, sparking frustration over excessive paper waste.
Sharing their experience on social media, they posted a photo highlighting the stark contrast between the transaction details and the overwhelming amount of promotional content printed below.
Next to the list of purchased items, they simply wrote ‘Receipt’, while the remaining section—measuring an estimated half a metre—was captioned ‘Some other bulls***’.
The bottom half of the receipt contained various promotions, including a reminder that the customer ‘could have collected 40 Everyday Rewards points’ and a QR code encouraging them to sign up for the supermarket’s loyalty program.
Advertisements for BWS and Ampol petrol stations were also included, along with a section promoting Woolworths’ Cubeez Minecraft Collectables.
The shopper questioned why such a long receipt was necessary, pointing out that ‘all the information I need’ was already at the top.
They also admitted they had little interest in the promotional offers since they rarely shopped at Woolworths.
Other shoppers echoed their frustration, with one commenting: ‘This is too much.’
Another simply wrote, ‘RIP trees.’
Some likened the experience to being ‘spammed’ with unwanted information.
One user argued: ‘It’s not on the consumer to “save paper”, it should be on Woolies in this scenario. There is absolutely no reason this much paper needs to be wasted per customer.’
A Woolworths checkout operator admitted: ‘We know (it’s long). We have to watch it print and get a shock every time.’
One shopper revealed they protested by leaving the receipt in the machine rather than taking it with them.
A Woolworths spokesperson shared that customers could opt for digital receipts through the supermarket’s Everyday Rewards app.
‘An increasing number of customers are choosing to do away with paper receipts altogether in favour of digital eReceipts available via the Everyday Rewards app with individual customers saving an average of 13 metres of paper every year,’ they said.
Woolworths launched eReceipts in June 2021, allowing customers to opt out of physical receipts by adjusting their preferences in the app.
To receive a digital receipt, shoppers need to scan their Everyday Rewards card at checkout, with the eReceipt functioning the same way as a traditional paper copy.
Despite this option, some argued that downloading an app should not be the only way to avoid lengthy receipts.
‘Perhaps unpopular opinion: I shouldn’t have to download an app, sign up for a rewards program and scan a card to get a reasonable receipt. They should just print the small receipt,’ one person wrote.
Another suggested the excessive length might be intentional, speculating: ‘Making the receipt foolishly long makes the app more appealing by comparison. The app gives Woolies data on you and what you buy. With a receipt they don’t know who is buying what. There is no other good reason to provide a two-foot-long bomb you can’t comfortably stick anywhere.’
In a previous story, shoppers were shocked by the rising cost of groceries, with one receipt exposing a staggering price surge.
As frustration over supermarket practices grows, concerns now extend beyond just lengthy receipts.
See how much Australians are really paying at the checkout.
With receipts getting longer and shoppers growing more frustrated, should supermarkets rethink their approach to printed dockets? Do you find these lengthy receipts useful, or are they just a waste of paper?
Let us know your thoughts in the comments.
One shopper’s recent experience has sparked a heated discussion, with many questioning whether this common practice has gone too far.
What unfolded was a wave of frustration, debate, and calls for change.
A Woolworths shopper was left baffled after receiving an extraordinarily long receipt for just nine items, sparking frustration over excessive paper waste.
Sharing their experience on social media, they posted a photo highlighting the stark contrast between the transaction details and the overwhelming amount of promotional content printed below.
Next to the list of purchased items, they simply wrote ‘Receipt’, while the remaining section—measuring an estimated half a metre—was captioned ‘Some other bulls***’.
The bottom half of the receipt contained various promotions, including a reminder that the customer ‘could have collected 40 Everyday Rewards points’ and a QR code encouraging them to sign up for the supermarket’s loyalty program.
Advertisements for BWS and Ampol petrol stations were also included, along with a section promoting Woolworths’ Cubeez Minecraft Collectables.
The shopper questioned why such a long receipt was necessary, pointing out that ‘all the information I need’ was already at the top.
They also admitted they had little interest in the promotional offers since they rarely shopped at Woolworths.
Other shoppers echoed their frustration, with one commenting: ‘This is too much.’
Another simply wrote, ‘RIP trees.’
Some likened the experience to being ‘spammed’ with unwanted information.
One user argued: ‘It’s not on the consumer to “save paper”, it should be on Woolies in this scenario. There is absolutely no reason this much paper needs to be wasted per customer.’
A Woolworths checkout operator admitted: ‘We know (it’s long). We have to watch it print and get a shock every time.’
One shopper revealed they protested by leaving the receipt in the machine rather than taking it with them.
A Woolworths spokesperson shared that customers could opt for digital receipts through the supermarket’s Everyday Rewards app.
‘An increasing number of customers are choosing to do away with paper receipts altogether in favour of digital eReceipts available via the Everyday Rewards app with individual customers saving an average of 13 metres of paper every year,’ they said.
Woolworths launched eReceipts in June 2021, allowing customers to opt out of physical receipts by adjusting their preferences in the app.
To receive a digital receipt, shoppers need to scan their Everyday Rewards card at checkout, with the eReceipt functioning the same way as a traditional paper copy.
Despite this option, some argued that downloading an app should not be the only way to avoid lengthy receipts.
‘Perhaps unpopular opinion: I shouldn’t have to download an app, sign up for a rewards program and scan a card to get a reasonable receipt. They should just print the small receipt,’ one person wrote.
Another suggested the excessive length might be intentional, speculating: ‘Making the receipt foolishly long makes the app more appealing by comparison. The app gives Woolies data on you and what you buy. With a receipt they don’t know who is buying what. There is no other good reason to provide a two-foot-long bomb you can’t comfortably stick anywhere.’
In a previous story, shoppers were shocked by the rising cost of groceries, with one receipt exposing a staggering price surge.
As frustration over supermarket practices grows, concerns now extend beyond just lengthy receipts.
See how much Australians are really paying at the checkout.
Key Takeaways
- A Woolworths shopper shared a photo of their excessively long receipt for just nine items, criticising the large amount of promotional content printed below the transaction details.
- Other shoppers voiced similar frustrations, with some likening it to being ‘spammed’ with unnecessary information and arguing that Woolworths should take responsibility for reducing paper waste.
- A Woolworths spokesperson stated that customers could opt for digital receipts via the Everyday Rewards app, with many already choosing this option to save paper.
- Some shoppers argued that requiring an app to receive a reasonable receipt was unfair, with one suggesting the long receipts were a deliberate tactic to push app sign-ups and data collection.
With receipts getting longer and shoppers growing more frustrated, should supermarkets rethink their approach to printed dockets? Do you find these lengthy receipts useful, or are they just a waste of paper?
Let us know your thoughts in the comments.