Shopper shares “rude” experience with ALDI cashier – was she right to be angry?


Sharing on the Aldi Fans Australia Facebook group, one shopper posted about her recent “rude and disrespectful” experience with an ALDI cashier, prompting fellow members of the group to share their opinions as well.

The woman – who was at an ALDI on the NSW Mid North Coast – recalled that the incident happened while she was waiting at the checkout. She was second in line at the time and had been waiting for another customer to finish having her items scanned. Just your standard ALDI trip right?

However, once the cashier had finished, she went on to ask the person behind the woman to come forward instead. She was ignored, she may as well have been invisible.

“She asked a person behind me who only had two items to come forward to be served without even the courtesy of acknowledgement that I was to be served next,” said the woman.

Since she had quite a lot of groceries with her, the woman understood that those with fewer items may go ahead in the queue first. But the incident did not only happen once but twice!

“[The cashier] told another customer to come forward to be served in front of me again but with a small apology this time,” she continued.

“I don’t mind letting people go ahead of me if they only have a few items, but I object to the cashier doing it without checking with me first.”

“This, to me, is rude and disrespectful.”

8YuYB8Eb8hVBpHEgcEU0_dWXOYeTVJMHxKE_uhAnZh-2oDwHgHiqrbyxbdXFdKvZTnGkxYdjX3S9eU5iWWdL2bP9XSeD2wYJUX-pDa0O7hA6_KDQm69yINNXQNXGKqAzkENzea2N

One woman shared a “rude” experience with an ALDI cashier. Credit: Facebook.

The woman’s post was flooded with comments from members of the group, and fellow ALDI shoppers as well, with most of them saying that she was completely reasonable for being annoyed at the customer service.

One person said that it should have been “common courtesy” for the cashier to ask the woman first before letting the people behind her go ahead.

Another person agreed and said that even though they would be “happy to let someone with only a few items go ahead”, not asking them first would be infuriating.

A third person admitted that this incident is one of his pet peeves, saying: “Just wrong. Bad manners. Queue up when you’ve finished shopping. No need to let anyone in, no matter how many items…”

“My time is important too and costs me money,” they added. “Queue and wait your turn!”

Meanwhile, some shoppers revealed that if they were in the woman’ shoes, they would have done more than post a complaint online.

“I’d just walk out leaving 23 or so items behind on the belt,” wrote one shopper. Another agreed and said: “Same, I’m on a schedule and also a very petty person I would leave my stuff and walk out.”

But on the other hand, not everyone agreed that the cashier warranted all the rage they’re getting. Others suggested being more relaxed about the situation and speaking out instead.

“Speak up at the time,” wrote one person and added: “Check out staff get abused multiple times a day by nasty customers. It’s not their fault.”

“Don’t sweat the small stuff. Life’s too short for trivial things like this,” a second added.

A third person said: “There are people who don’t have enough to buy food. Get a grip, look around you and see the state our world is in. So you have to wait a bit longer at the checkout, really?”

Another person even shared that they have been on the other side of the situation. “See I’ve been the other person. I had one item while the man in front piled his stuff on the belt and ignored me. The cashier told me to come through and did my one item before starting the guy's full trolley. I think it was the right thing to do.”

What do you think? Was the woman right to be angry at the cashier for the incident? Let us know in the comments below!
 
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Shopper shares “rude” experience with ALDI cashier – was she right to be angry?

Sharing on the Aldi Fans Australia Facebook group, one shopper posted about her recent “rude and disrespectful” experience with an ALDI cashier, prompting fellow members of the group to share their opinions as well.

The woman – who was at an ALDI on the NSW Mid North Coast – recalled that the incident happened while she was waiting at the checkout. She was second in line at the time and had been waiting for another customer to finish having her items scanned. Just your standard ALDI trip right?

However, once the cashier had finished, she went on to ask the person behind the woman to come forward instead. She was ignored, she may as well have been invisible.

“She asked a person behind me who only had two items to come forward to be served without even the courtesy of acknowledgement that I was to be served next,” said the woman.

Since she had quite a lot of groceries with her, the woman understood that those with fewer items may go ahead in the queue first. But the incident did not only happen once but twice!

“[The cashier] told another customer to come forward to be served in front of me again but with a small apology this time,” she continued.

“I don’t mind letting people go ahead of me if they only have a few items, but I object to the cashier doing it without checking with me first.”

“This, to me, is rude and disrespectful.”


8YuYB8Eb8hVBpHEgcEU0_dWXOYeTVJMHxKE_uhAnZh-2oDwHgHiqrbyxbdXFdKvZTnGkxYdjX3S9eU5iWWdL2bP9XSeD2wYJUX-pDa0O7hA6_KDQm69yINNXQNXGKqAzkENzea2N

One woman shared a “rude” experience with an ALDI cashier. Credit: Facebook.

The woman’s post was flooded with comments from members of the group, and fellow ALDI shoppers as well, with most of them saying that she was completely reasonable for being annoyed at the customer service.

One person said that it should have been “common courtesy” for the cashier to ask the woman first before letting the people behind her go ahead.

Another person agreed and said that even though they would be “happy to let someone with only a few items go ahead”, not asking them first would be infuriating.

A third person admitted that this incident is one of his pet peeves, saying: “Just wrong. Bad manners. Queue up when you’ve finished shopping. No need to let anyone in, no matter how many items…”

“My time is important too and costs me money,” they added. “Queue and wait your turn!”

Meanwhile, some shoppers revealed that if they were in the woman’ shoes, they would have done more than post a complaint online.

“I’d just walk out leaving 23 or so items behind on the belt,” wrote one shopper. Another agreed and said: “Same, I’m on a schedule and also a very petty person I would leave my stuff and walk out.”

But on the other hand, not everyone agreed that the cashier warranted all the rage they’re getting. Others suggested being more relaxed about the situation and speaking out instead.

“Speak up at the time,” wrote one person and added: “Check out staff get abused multiple times a day by nasty customers. It’s not their fault.”

“Don’t sweat the small stuff. Life’s too short for trivial things like this,” a second added.

A third person said: “There are people who don’t have enough to buy food. Get a grip, look around you and see the state our world is in. So you have to wait a bit longer at the checkout, really?”

Another person even shared that they have been on the other side of the situation. “See I’ve been the other person. I had one item while the man in front piled his stuff on the belt and ignored me. The cashier told me to come through and did my one item before starting the guy's full trolley. I think it was the right thing to do.”

What do you think? Was the woman right to be angry at the cashier for the incident? Let us know in the comments below!
Yes of course the cashier should have asked the woman in line if she mind to let people with fewer items thru but the cashier didn’t you know what I’ll do I will the cashier why plus I’ll ask her to put all my shopping away coz I who t want them anymore
 
cashier should ask first- where is the good manners and consideration for that person who has likely waited a long time already., as the person with lots of items may also be time poor or whatever. In all likelihood the big shopper will say yes. And more than that, all of my local stores have an express line for under 12 items, and also the self serve. Why should the person who has a fair amount have to wait and wait and wait, whilst others go ahead. Do they need to buy small amounts too, and go back and get their next lot. Really its not about sweating the small stuff, or being kind to those with one or two items, but it seems everyone's still missing the rights of the big shopper too.
 
Just wondering if there were six or seven people behind me with only one or two items each, how many would the cashier call up before me who is already there?????
I don't think it is up to the cashier to decide who is next, the line of customers detrermines that.
If I, as the person with the many items, don't mind letting those with one or two items through before me, it is surely up to me to call them through.
If I am waiting to scan into the footy and I have three kids with me, the attendants don't call up all those single patrons to go first, it is priceed through in the order that you arrive at the turnstiles or counter........
A line is a line, not some adjustable situation at the whim of a cashier to change.....
Respect for the cashier is equalled by respect for the customer.
 
I have been in the same situation with a full trolley of goods to go through the checkout. I have insisted someone behind me with only a few items to go ahead of me. Then I have been at the checkout with only a few items and the person in front of me has asked me to go in front of them, and I have said no, you have been here shopping longer than me in the store, I have only just come in to get a few items I will wait as I am not in a hurry. Aldi may need to open a checkout for people who only have 12 items or less. So that may solve this problem.
 
Yes she was right. I believe isn’t the cashier right to allow anyone in front, but it’s ok if the person in front do so. Many times I have lets people behind me first as they only had a couple of products and also been allowed to jump in front. Had been me, I would confirm with the lady in front if it was ok. Courtesy is always welcomed. I would definitely complain to the manager.
 
I personally don't shop at Aldi anymore because I have had a lot of experience with their cashiers not helping me with my groceries. As a paraplegic I can't carry grocery bags hence I have a large back pack attached to the rear of my wheelchair. All the Coles and Woolies cashiers are more than happy to load my shopping into my backpack. However the same is not true at Aldi. The cashiers won't leave their cubicles to assist. You need to try to get your shopping across to the packing benches and ask another shopper for assistance. After this happened a third time I decided it was not just a one off occurrence and gave up shopping there. Their cashiers certainly discriminate against disabled shoppers. Shame!
 
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Shopper shares “rude” experience with ALDI cashier – was she right to be angry?

Sharing on the Aldi Fans Australia Facebook group, one shopper posted about her recent “rude and disrespectful” experience with an ALDI cashier, prompting fellow members of the group to share their opinions as well.

The woman – who was at an ALDI on the NSW Mid North Coast – recalled that the incident happened while she was waiting at the checkout. She was second in line at the time and had been waiting for another customer to finish having her items scanned. Just your standard ALDI trip right?

However, once the cashier had finished, she went on to ask the person behind the woman to come forward instead. She was ignored, she may as well have been invisible.

“She asked a person behind me who only had two items to come forward to be served without even the courtesy of acknowledgement that I was to be served next,” said the woman.

Since she had quite a lot of groceries with her, the woman understood that those with fewer items may go ahead in the queue first. But the incident did not only happen once but twice!

“[The cashier] told another customer to come forward to be served in front of me again but with a small apology this time,” she continued.

“I don’t mind letting people go ahead of me if they only have a few items, but I object to the cashier doing it without checking with me first.”

“This, to me, is rude and disrespectful.”


8YuYB8Eb8hVBpHEgcEU0_dWXOYeTVJMHxKE_uhAnZh-2oDwHgHiqrbyxbdXFdKvZTnGkxYdjX3S9eU5iWWdL2bP9XSeD2wYJUX-pDa0O7hA6_KDQm69yINNXQNXGKqAzkENzea2N

One woman shared a “rude” experience with an ALDI cashier. Credit: Facebook.

The woman’s post was flooded with comments from members of the group, and fellow ALDI shoppers as well, with most of them saying that she was completely reasonable for being annoyed at the customer service.

One person said that it should have been “common courtesy” for the cashier to ask the woman first before letting the people behind her go ahead.

Another person agreed and said that even though they would be “happy to let someone with only a few items go ahead”, not asking them first would be infuriating.

A third person admitted that this incident is one of his pet peeves, saying: “Just wrong. Bad manners. Queue up when you’ve finished shopping. No need to let anyone in, no matter how many items…”

“My time is important too and costs me money,” they added. “Queue and wait your turn!”

Meanwhile, some shoppers revealed that if they were in the woman’ shoes, they would have done more than post a complaint online.

“I’d just walk out leaving 23 or so items behind on the belt,” wrote one shopper. Another agreed and said: “Same, I’m on a schedule and also a very petty person I would leave my stuff and walk out.”

But on the other hand, not everyone agreed that the cashier warranted all the rage they’re getting. Others suggested being more relaxed about the situation and speaking out instead.

“Speak up at the time,” wrote one person and added: “Check out staff get abused multiple times a day by nasty customers. It’s not their fault.”

“Don’t sweat the small stuff. Life’s too short for trivial things like this,” a second added.

A third person said: “There are people who don’t have enough to buy food. Get a grip, look around you and see the state our world is in. So you have to wait a bit longer at the checkout, really?”

Another person even shared that they have been on the other side of the situation. “See I’ve been the other person. I had one item while the man in front piled his stuff on the belt and ignored me. The cashier told me to come through and did my one item before starting the guy's full trolley. I think it was the right thing to do.”

What do you think? Was the woman right to be angry at the cashier for the incident? Let us know in the comments below!
Maybe she should have asked the lady if she minded. I always look behind me and if someone only has a few items I let them go in front of me. I know what it is like standing with a couple of items and people in front with full trolleys.
 
Everybody seems to be hassled these days but it is not right for a cashier to call someone forward who only has a few items. If you have one or maximum two items to put across the till then YOU should ask the customer loading up the belt if they would mind if you could go first. 999 times out of a 1000 they will look at you and nod or say go ahead because you will be through the checkout before they have the belt loaded. Where is the coutresy, that used to be one of the basic kindnesses along with good manners, gone these days. Take a moment and think what you are doing. It might be a new experience.
 
Shopper shares “rude” experience with ALDI cashier – was she right to be angry?

Sharing on the Aldi Fans Australia Facebook group, one shopper posted about her recent “rude and disrespectful” experience with an ALDI cashier, prompting fellow members of the group to share their opinions as well.

The woman – who was at an ALDI on the NSW Mid North Coast – recalled that the incident happened while she was waiting at the checkout. She was second in line at the time and had been waiting for another customer to finish having her items scanned. Just your standard ALDI trip right?

However, once the cashier had finished, she went on to ask the person behind the woman to come forward instead. She was ignored, she may as well have been invisible.

“She asked a person behind me who only had two items to come forward to be served without even the courtesy of acknowledgement that I was to be served next,” said the woman.

Since she had quite a lot of groceries with her, the woman understood that those with fewer items may go ahead in the queue first. But the incident did not only happen once but twice!

“[The cashier] told another customer to come forward to be served in front of me again but with a small apology this time,” she continued.

“I don’t mind letting people go ahead of me if they only have a few items, but I object to the cashier doing it without checking with me first.”

“This, to me, is rude and disrespectful.”


8YuYB8Eb8hVBpHEgcEU0_dWXOYeTVJMHxKE_uhAnZh-2oDwHgHiqrbyxbdXFdKvZTnGkxYdjX3S9eU5iWWdL2bP9XSeD2wYJUX-pDa0O7hA6_KDQm69yINNXQNXGKqAzkENzea2N

One woman shared a “rude” experience with an ALDI cashier. Credit: Facebook.

The woman’s post was flooded with comments from members of the group, and fellow ALDI shoppers as well, with most of them saying that she was completely reasonable for being annoyed at the customer service.

One person said that it should have been “common courtesy” for the cashier to ask the woman first before letting the people behind her go ahead.

Another person agreed and said that even though they would be “happy to let someone with only a few items go ahead”, not asking them first would be infuriating.

A third person admitted that this incident is one of his pet peeves, saying: “Just wrong. Bad manners. Queue up when you’ve finished shopping. No need to let anyone in, no matter how many items…”

“My time is important too and costs me money,” they added. “Queue and wait your turn!”

Meanwhile, some shoppers revealed that if they were in the woman’ shoes, they would have done more than post a complaint online.

“I’d just walk out leaving 23 or so items behind on the belt,” wrote one shopper. Another agreed and said: “Same, I’m on a schedule and also a very petty person I would leave my stuff and walk out.”

But on the other hand, not everyone agreed that the cashier warranted all the rage they’re getting. Others suggested being more relaxed about the situation and speaking out instead.

“Speak up at the time,” wrote one person and added: “Check out staff get abused multiple times a day by nasty customers. It’s not their fault.”

“Don’t sweat the small stuff. Life’s too short for trivial things like this,” a second added.

A third person said: “There are people who don’t have enough to buy food. Get a grip, look around you and see the state our world is in. So you have to wait a bit longer at the checkout, really?”

Another person even shared that they have been on the other side of the situation. “See I’ve been the other person. I had one item while the man in front piled his stuff on the belt and ignored me. The cashier told me to come through and did my one item before starting the guy's full trolley. I think it was the right thing to do.”

What do you think? Was the woman right to be angry at the cashier for the incident? Let us know in the comments below!
I agree with what the cashier did. For me I always let someone through before me if they only have a couple of items and it is always appreciated. Unfortunately one of Aldi’s problems is they don’t have a fast lane or self checkout for this purpose.
 
Shopper shares “rude” experience with ALDI cashier – was she right to be angry?

Sharing on the Aldi Fans Australia Facebook group, one shopper posted about her recent “rude and disrespectful” experience with an ALDI cashier, prompting fellow members of the group to share their opinions as well.

The woman – who was at an ALDI on the NSW Mid North Coast – recalled that the incident happened while she was waiting at the checkout. She was second in line at the time and had been waiting for another customer to finish having her items scanned. Just your standard ALDI trip right?

However, once the cashier had finished, she went on to ask the person behind the woman to come forward instead. She was ignored, she may as well have been invisible.

“She asked a person behind me who only had two items to come forward to be served without even the courtesy of acknowledgement that I was to be served next,” said the woman.

Since she had quite a lot of groceries with her, the woman understood that those with fewer items may go ahead in the queue first. But the incident did not only happen once but twice!

“[The cashier] told another customer to come forward to be served in front of me again but with a small apology this time,” she continued.

“I don’t mind letting people go ahead of me if they only have a few items, but I object to the cashier doing it without checking with me first.”

“This, to me, is rude and disrespectful.”


8YuYB8Eb8hVBpHEgcEU0_dWXOYeTVJMHxKE_uhAnZh-2oDwHgHiqrbyxbdXFdKvZTnGkxYdjX3S9eU5iWWdL2bP9XSeD2wYJUX-pDa0O7hA6_KDQm69yINNXQNXGKqAzkENzea2N

One woman shared a “rude” experience with an ALDI cashier. Credit: Facebook.

The woman’s post was flooded with comments from members of the group, and fellow ALDI shoppers as well, with most of them saying that she was completely reasonable for being annoyed at the customer service.

One person said that it should have been “common courtesy” for the cashier to ask the woman first before letting the people behind her go ahead.

Another person agreed and said that even though they would be “happy to let someone with only a few items go ahead”, not asking them first would be infuriating.

A third person admitted that this incident is one of his pet peeves, saying: “Just wrong. Bad manners. Queue up when you’ve finished shopping. No need to let anyone in, no matter how many items…”

“My time is important too and costs me money,” they added. “Queue and wait your turn!”

Meanwhile, some shoppers revealed that if they were in the woman’ shoes, they would have done more than post a complaint online.

“I’d just walk out leaving 23 or so items behind on the belt,” wrote one shopper. Another agreed and said: “Same, I’m on a schedule and also a very petty person I would leave my stuff and walk out.”

But on the other hand, not everyone agreed that the cashier warranted all the rage they’re getting. Others suggested being more relaxed about the situation and speaking out instead.

“Speak up at the time,” wrote one person and added: “Check out staff get abused multiple times a day by nasty customers. It’s not their fault.”

“Don’t sweat the small stuff. Life’s too short for trivial things like this,” a second added.

A third person said: “There are people who don’t have enough to buy food. Get a grip, look around you and see the state our world is in. So you have to wait a bit longer at the checkout, really?”

Another person even shared that they have been on the other side of the situation. “See I’ve been the other person. I had one item while the man in front piled his stuff on the belt and ignored me. The cashier told me to come through and did my one item before starting the guy's full trolley. I think it was the right thing to do.”

What do you think? Was the woman right to be angry at the cashier for the incident? Let us know in the comments below!
I've never had that happen at all....if I am still loading my groceries up into the conveyer belt and see someone with a few items behind I let them go through, have been known to let a couple through at once....I will not I say will not let anyone who asks to go through go through. I find that rude. That's probably just me though.
 
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Everybody seems to be hassled these days but it is not right for a cashier to call someone forward who only has a few items. If you have one or maximum two items to put across the till then YOU should ask the customer loading up the belt if they would mind if you could go first. 999 times out of a 1000 they will look at you and nod or say go ahead because you will be through the checkout before they have the belt loaded. Where is the coutresy, that used to be one of the basic kindnesses along with good manners, gone these days. Take a moment and think what you are doing. It might be a new experience.
exactly what I have said. Who is the one being rude here- the one item person and the cashier for not asking the person who had been waiting.
 
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I agree with what the cashier did. For me I always let someone through before me if they only have a couple of items and it is always appreciated. Unfortunately one of Aldi’s problems is they don’t have a fast lane or self checkout for this purpose.
I don't agree where was the courtesy and respect in asking the person who was waiting, who by all counts would have said yes. They were ignored as if they didn't matter. It's about courtesy and respect for everyone.
 
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Everybody seems to be hassled these days but it is not right for a cashier to call someone forward who only has a few items. If you have one or maximum two items to put across the till then YOU should ask the customer loading up the belt if they would mind if you could go first. 999 times out of a 1000 they will look at you and nod or say go ahead because you will be through the checkout before they have the belt loaded. Where is the coutresy, that used to be one of the basic kindnesses along with good manners, gone these days. Take a moment and think what you are doing. It might be a new experience.
totally agree. respect and courtesy where was it given to that waiting customer.
 
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