Shocking footage: Plumber's disgusting behaviour in a client’s home caught on camera!

When you call in a professional tradesperson to fix a problem in your home, the last thing you expect is for them to disrespect your personal space and belongings.

Unfortunately, this is precisely what happened to one Brisbane homeowner who hired a plumber to fix her bathroom – and what started as a normal job ended in a shocking discovery that has spread across the internet.



A homeowner was ‘sickened’ after discovering that the plumber she hired snooped through her bedroom before committing a disgusting and malicious act.

According to the homeowner, the security cameras set up in her apartment captured the entire ordeal.

Now, the woman has come forward to share footage of the tradesman (who remains unnamed due to legal reasons) walking around during a callout to her home on March 1.

In the video, the plumber can be seen using her rolling pin as a tool while he worked on her toilet before he allegedly returned it to the kitchen drawer unwashed.

The tradesman collected the utensil from the kitchen, got down on his knees, and used the pin as a lever. However, he did not appear to have used the rolling pin in the toilet bowl itself in the footage.


plumber1.jpg
The plumber was caught on camera snooping through the client’s home. Credit: Shutterstock

The tradesman was recommended by the homeowner’s friend and attended the house to fix the bathroom’s toilet and shower.

It’s not known if the woman was at home at the time. However, it is understood that she quickly came to realise that the plumber was up to no good after checking the CCTV footage.

The act left the woman, who did not wish to be named, feeling devastated about her trust being breached.

‘I'm really upset by this…How many other people has he done this to? I'm sickened by him using my utensils on my toilet,’ she told reporters.



She continued that the act could make anyone ‘desperately ill’.

‘I’m really upset by it. I’m sickened about the cleanliness issues more than anything else,’ she shared.

The distressed homeowner alleged she later realised a pair of earrings were also missing from her bedside table drawer.

‘It’s so personal, your bedroom drawers are so personal, and there’s a camera like half a metre from his face,’ she stated.


plumber2.jpg
The plumber was also filmed using a rolling pin in the woman’s bathroom. Credit: PhotoMIX Company/Pexels

The woman has since reported the incident to the police. The tradesman has been charged with entering a dwelling and committing an indictable offence.

Indictable offences are considered more serious criminal offences and attract harsher punishments, such as longer jail time. However, the exact punishment depends on the state or territory. Indictable offences also tend to carry imprisonment terms longer than two years.

In Queensland, entering or being on premises and committing indictable offences carries either a penalty of 10-14 years imprisonment or imprisonment for life.



The homeowner told reporters that she had been in contact with the tradesman and sent him an email after she got home that day. In it, she said she ‘caught’ him and asked if he would replace her utensils and front door key.

However, she said he refused.

‘(He) didn't seem to really care and just said let him know if I needed him to come back and fix the toilet,’ she explained before adding that the plumber didn’t even fix her toilet or shower.

‘I had to get another plumber afterwards,’ she stated.

Now that the court case has made headlines, she admitted she felt ‘sorry’ for the plumber. However, she hopes this made the tradesman realise the severity of what he had done.

Meanwhile, the plumber appeared before the Magistrates Court in late March. The case has since been adjourned until May. The case has been reported to the building watchdog.

The tradesman is currently fighting the charge.

The plumber also refused to comment or make a statement regarding the matter and refused to be interviewed by reporters.

You can watch the news report below:



Key Takeaways
  • A Brisbane plumber was caught on camera using a rolling pin as a tool while he fixed the toilet and returned them to the kitchen unwashed.
  • The homeowner discovered the plumber's actions through her home cameras and also found a pair of earrings missing from her bedroom drawer.
  • The tradesman has been charged with entering a dwelling and committing an indictable offence.
  • The homeowner has reported the incident to the police and the building watchdog.
This is an unfortunate and disgusting reminder to be vigilant when hiring tradespeople for your home project. Before partaking in any repairs, ensure the plumber or tradesperson is qualified and verified.

If you have any tips or stories to share or similar experiences, then please let us know in the comments below!
 
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Having been in the Reno business for many years, we were always in peoples homes when they were at work. We never entered any rooms in the home except those in which we had to work. It is a matter of trust, you soon end up with a bad name and worse still no work.
We received all our work by "word of mouth" and were sometimes booked up for 6 months in advance. Your good reputation is everything in this game.
We once returned $600 to one customer as the job went smoothly, didn't take as long as we estimated. He couldn't believe we would do this as he had accepted our quote as being the most reasonable one.
Other tradies in the town couldn't understand why we were always booked up and they were hustling for work.
I would sometimes try to recommend a tradie to a prospective customer, so they wouldn't have to wait so long, but in most cases they preferred to wait.
I miss those days, loved the Reno business, now just keep doing things to my own property.
 
Having been in the Reno business for many years, we were always in peoples homes when they were at work. We never entered any rooms in the home except those in which we had to work. It is a matter of trust, you soon end up with a bad name and worse still no work.
We received all our work by "word of mouth" and were sometimes booked up for 6 months in advance. Your good reputation is everything in this game.
We once returned $600 to one customer as the job went smoothly, didn't take as long as we estimated. He couldn't believe we would do this as he had these days!
 
Love your response, very heart warming & i used to do business in a similar way (property maintenance & like you, i never had to advertise, but always booked up wit a lot of regulars)!
This is how things were most of the time with most people a couple decades ago but things seem to have changed, not all for the good unfort
 
When you call in a professional tradesperson to fix a problem in your home, the last thing you expect is for them to disrespect your personal space and belongings.

Unfortunately, this is precisely what happened to one Brisbane homeowner who hired a plumber to fix her bathroom – and what started as a normal job ended in a shocking discovery that has spread across the internet.



A homeowner was ‘sickened’ after discovering that the plumber she hired snooped through her bedroom before committing a disgusting and malicious act.

According to the homeowner, the security cameras set up in her apartment captured the entire ordeal.

Now, the woman has come forward to share footage of the tradesman (who remains unnamed due to legal reasons) walking around during a callout to her home on March 1.

In the video, the plumber can be seen using her rolling pin as a tool while he worked on her toilet before he allegedly returned it to the kitchen drawer unwashed.

The tradesman collected the utensil from the kitchen, got down on his knees, and used the pin as a lever. However, he did not appear to have used the rolling pin in the toilet bowl itself in the footage.


View attachment 17839
The plumber was caught on camera snooping through the client’s home. Credit: Shutterstock

The tradesman was recommended by the homeowner’s friend and attended the house to fix the bathroom’s toilet and shower.

It’s not known if the woman was at home at the time. However, it is understood that she quickly came to realise that the plumber was up to no good after checking the CCTV footage.

The act left the woman, who did not wish to be named, feeling devastated about her trust being breached.

‘I'm really upset by this…How many other people has he done this to? I'm sickened by him using my utensils on my toilet,’ she told reporters.



She continued that the act could make anyone ‘desperately ill’.

‘I’m really upset by it. I’m sickened about the cleanliness issues more than anything else,’ she shared.

The distressed homeowner alleged she later realised a pair of earrings were also missing from her bedside table drawer.

‘It’s so personal, your bedroom drawers are so personal, and there’s a camera like half a metre from his face,’ she stated.


View attachment 17840
The plumber was also filmed using a rolling pin in the woman’s bathroom. Credit: PhotoMIX Company/Pexels

The woman has since reported the incident to the police. The tradesman has been charged with entering a dwelling and committing an indictable offence.

Indictable offences are considered more serious criminal offences and attract harsher punishments, such as longer jail time. However, the exact punishment depends on the state or territory. Indictable offences also tend to carry imprisonment terms longer than two years.

In Queensland, entering or being on premises and committing indictable offences carries either a penalty of 10-14 years imprisonment or imprisonment for life.



The homeowner told reporters that she had been in contact with the tradesman and sent him an email after she got home that day. In it, she said she ‘caught’ him and asked if he would replace her utensils and front door key.

However, she said he refused.

‘(He) didn't seem to really care and just said let him know if I needed him to come back and fix the toilet,’ she explained before adding that the plumber didn’t even fix her toilet or shower.

‘I had to get another plumber afterwards,’ she stated.

Now that the court case has made headlines, she admitted she felt ‘sorry’ for the plumber. However, she hopes this made the tradesman realise the severity of what he had done.

Meanwhile, the plumber appeared before the Magistrates Court in late March. The case has since been adjourned until May. The case has been reported to the building watchdog.

The tradesman is currently fighting the charge.

The plumber also refused to comment or make a statement regarding the matter and refused to be interviewed by reporters.

You can watch the news report below:



Key Takeaways

  • A Brisbane plumber was caught on camera using a rolling pin as a tool while he fixed the toilet and returned them to the kitchen unwashed.
  • The homeowner discovered the plumber's actions through her home cameras and also found a pair of earrings missing from her bedroom drawer.
  • The tradesman has been charged with entering a dwelling and committing an indictable offence.
  • The homeowner has reported the incident to the police and the building watchdog.
This is an unfortunate and disgusting reminder to be vigilant when hiring tradespeople for your home project. Before partaking in any repairs, ensure the plumber or tradesperson is qualified and verified.

If you have any tips or stories to share or similar experiences, then please let us know in the comments below!

You would think he would be smart enough to know there could be cameras (I guess its not law to have signs or let people know of cameras when its in your own residence, unlike public spaces etc?)
 
I had a similar case recently, when a plumber was engaged by the landlord to replace the toilet cistern a few days after I had moved into the property. He arrived on raining day, took a shortcut across a wet and muddy lawn, traipsed inside, without even wiping his boots on a mat I had placed at the door.. He realised he did not have the correct tools, (How many times does that happen?) went back to his vehicle the same way. Again entered the property, dragging mud over the carpet. When I challenged him as to why he did not use the longer way via the concrete path his response was that he does not bother with paths. I advised the landlord and she arranged for the carpet to be cleaned. If I had engaged the plumber I would have told him to P--- O-- there and then and found someone else. I was totally incensed by his attitude.
 
When you call in a professional tradesperson to fix a problem in your home, the last thing you expect is for them to disrespect your personal space and belongings.

Unfortunately, this is precisely what happened to one Brisbane homeowner who hired a plumber to fix her bathroom – and what started as a normal job ended in a shocking discovery that has spread across the internet.



A homeowner was ‘sickened’ after discovering that the plumber she hired snooped through her bedroom before committing a disgusting and malicious act.

According to the homeowner, the security cameras set up in her apartment captured the entire ordeal.

Now, the woman has come forward to share footage of the tradesman (who remains unnamed due to legal reasons) walking around during a callout to her home on March 1.

In the video, the plumber can be seen using her rolling pin as a tool while he worked on her toilet before he allegedly returned it to the kitchen drawer unwashed.

The tradesman collected the utensil from the kitchen, got down on his knees, and used the pin as a lever. However, he did not appear to have used the rolling pin in the toilet bowl itself in the footage.


View attachment 17839
The plumber was caught on camera snooping through the client’s home. Credit: Shutterstock

The tradesman was recommended by the homeowner’s friend and attended the house to fix the bathroom’s toilet and shower.

It’s not known if the woman was at home at the time. However, it is understood that she quickly came to realise that the plumber was up to no good after checking the CCTV footage.

The act left the woman, who did not wish to be named, feeling devastated about her trust being breached.

‘I'm really upset by this…How many other people has he done this to? I'm sickened by him using my utensils on my toilet,’ she told reporters.



She continued that the act could make anyone ‘desperately ill’.

‘I’m really upset by it. I’m sickened about the cleanliness issues more than anything else,’ she shared.

The distressed homeowner alleged she later realised a pair of earrings were also missing from her bedside table drawer.

‘It’s so personal, your bedroom drawers are so personal, and there’s a camera like half a metre from his face,’ she stated.


View attachment 17840
The plumber was also filmed using a rolling pin in the woman’s bathroom. Credit: PhotoMIX Company/Pexels

The woman has since reported the incident to the police. The tradesman has been charged with entering a dwelling and committing an indictable offence.

Indictable offences are considered more serious criminal offences and attract harsher punishments, such as longer jail time. However, the exact punishment depends on the state or territory. Indictable offences also tend to carry imprisonment terms longer than two years.

In Queensland, entering or being on premises and committing indictable offences carries either a penalty of 10-14 years imprisonment or imprisonment for life.



The homeowner told reporters that she had been in contact with the tradesman and sent him an email after she got home that day. In it, she said she ‘caught’ him and asked if he would replace her utensils and front door key.

However, she said he refused.

‘(He) didn't seem to really care and just said let him know if I needed him to come back and fix the toilet,’ she explained before adding that the plumber didn’t even fix her toilet or shower.

‘I had to get another plumber afterwards,’ she stated.

Now that the court case has made headlines, she admitted she felt ‘sorry’ for the plumber. However, she hopes this made the tradesman realise the severity of what he had done.

Meanwhile, the plumber appeared before the Magistrates Court in late March. The case has since been adjourned until May. The case has been reported to the building watchdog.

The tradesman is currently fighting the charge.

The plumber also refused to comment or make a statement regarding the matter and refused to be interviewed by reporters.

You can watch the news report below:



Key Takeaways

  • A Brisbane plumber was caught on camera using a rolling pin as a tool while he fixed the toilet and returned them to the kitchen unwashed.
  • The homeowner discovered the plumber's actions through her home cameras and also found a pair of earrings missing from her bedroom drawer.
  • The tradesman has been charged with entering a dwelling and committing an indictable offence.
  • The homeowner has reported the incident to the police and the building watchdog.
This is an unfortunate and disgusting reminder to be vigilant when hiring tradespeople for your home project. Before partaking in any repairs, ensure the plumber or tradesperson is qualified and verified.

If you have any tips or stories to share or similar experiences, then please let us know in the comments below!

Doesn't matter what the need is, I would NEVER allow a stranger in my home without being there myself, or having a trusted person be there for me. Holy cow. Keys can be re-cut then the world is their oyster.
I can understand the lady's distress, however, cannot understand her handing over the keys.
Doesn't matter who recommends a prospective provider, we have an obligation to ourselves to carry out due diligence and self protection.
Mind you, I think the plumber needs therapy.
 
Having been in the Reno business for many years, we were always in peoples homes when they were at work. We never entered any rooms in the home except those in which we had to work. It is a matter of trust, you soon end up with a bad name and worse still no work.
We received all our work by "word of mouth" and were sometimes booked up for 6 months in advance. Your good reputation is everything in this game.
We once returned $600 to one customer as the job went smoothly, didn't take as long as we estimated. He couldn't believe we would do this as he had accepted our quote as being the most reasonable one.
Other tradies in the town couldn't understand why we were always booked up and they were hustling for work.
I would sometimes try to recommend a tradie to a prospective customer, so they wouldn't have to wait so long, but in most cases they preferred to wait.
I miss those days, loved the Reno business, now just keep doing things to my own property.
I have often left my tradies on their own to get on with the job, but I have to admit my tradies have been with me for years and I fully trust them. We did have one tradie who was recommended by a retiring tradie who wasn't up to standard, and who didn't like dogs, dogs are such good judges of character.
 
I had a similar case recently, when a plumber was engaged by the landlord to replace the toilet cistern a few days after I had moved into the property. He arrived on raining day, took a shortcut across a wet and muddy lawn, traipsed inside, without even wiping his boots on a mat I had placed at the door.. He realised he did not have the correct tools, (How many times does that happen?) went back to his vehicle the same way. Again entered the property, dragging mud over the carpet. When I challenged him as to why he did not use the longer way via the concrete path his response was that he does not bother with paths. I advised the landlord and she arranged for the carpet to be cleaned. If I had engaged the plumber I would have told him to P--- O-- there and then and found someone else. I was totally incensed by his attitude.
On the carpet? :eek: How inconsiderate!
 

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