See why this 'foul' Woolworths delivery has shoppers up in arms
By
VanessaC
- Replies 11
Do you ever check your deliveries for signs of contamination?
Now’s the time to start a routine check because a Woolworths customer recently spotted something so shocking on a piece of ham that it sparked an online debate.
The customer shared on social media a picture of the product, which showed a layer of sticky and slimy residue stuck between the top of the ham and a plastic bag.
'Got this today from Woolworths delivery,' the customer explained.
'There was a lot more slime when we initially opened the pack.'
The customer also added that they had 'fished' the ham 'out of the bin' to take the photo.
Other users were quick to share their sentiments on the customer’s experience, with one saying: 'That's absolutely foul.'
'No meat should be slimy, that's a total write-off,' another said.
On the other hand, former deli workers explained that the gooey coverage is expected in packed smoked hams.
Moreover, Victorian chef Josh backed up deli workers, assuring people that the 'slime' was perfectly normal and was simply a glaze that was still edible.
'When you take the rind off, you get that coverage, and because it's a ham, it's been cured, so that's how it comes out,' Josh explained.
Woolworths also commented on the slimy substance, with a spokesperson for the supermarket giant saying: 'It is normal for smoked ham to have a degree of moisture on the outside of the product.'
'However, it is difficult to comment on this product without knowing where it came from and how long it may have been outside in the heat,' the spokesperson added.
'If the customer is concerned about the quality of the product, we encourage them to contact us directly so we can look into it and replace it for them.'
In other news, if you are one of Woolworths' long-standing customers of their Delivery Unlimited service, you might be affected by their recent alterations to the service.
First and foremost, the minimum spend for Woolworths delivery orders is set to increase from $50 to a steeper $75.
Another unwelcome surprise is that Delivery Unlimited subscribers will now be charged for bags with their orders.
Woolworths has cited rising fuel costs as the driving force behind these changes while somewhat ruefully reminding customers that the subscription cost itself was halved in 2021.
However, this explanation and silver lining have done little to soothe the indignation of many shoppers who've taken to social media to air their grievances.
You can read more about this news here.
Have you experienced something similar with your smoked hams? Do you believe this is normal to see? Let us know in the comments below!
Now’s the time to start a routine check because a Woolworths customer recently spotted something so shocking on a piece of ham that it sparked an online debate.
The customer shared on social media a picture of the product, which showed a layer of sticky and slimy residue stuck between the top of the ham and a plastic bag.
'Got this today from Woolworths delivery,' the customer explained.
'There was a lot more slime when we initially opened the pack.'
The customer also added that they had 'fished' the ham 'out of the bin' to take the photo.
Other users were quick to share their sentiments on the customer’s experience, with one saying: 'That's absolutely foul.'
'No meat should be slimy, that's a total write-off,' another said.
On the other hand, former deli workers explained that the gooey coverage is expected in packed smoked hams.
Moreover, Victorian chef Josh backed up deli workers, assuring people that the 'slime' was perfectly normal and was simply a glaze that was still edible.
'When you take the rind off, you get that coverage, and because it's a ham, it's been cured, so that's how it comes out,' Josh explained.
Woolworths also commented on the slimy substance, with a spokesperson for the supermarket giant saying: 'It is normal for smoked ham to have a degree of moisture on the outside of the product.'
'However, it is difficult to comment on this product without knowing where it came from and how long it may have been outside in the heat,' the spokesperson added.
'If the customer is concerned about the quality of the product, we encourage them to contact us directly so we can look into it and replace it for them.'
In other news, if you are one of Woolworths' long-standing customers of their Delivery Unlimited service, you might be affected by their recent alterations to the service.
First and foremost, the minimum spend for Woolworths delivery orders is set to increase from $50 to a steeper $75.
Another unwelcome surprise is that Delivery Unlimited subscribers will now be charged for bags with their orders.
Woolworths has cited rising fuel costs as the driving force behind these changes while somewhat ruefully reminding customers that the subscription cost itself was halved in 2021.
However, this explanation and silver lining have done little to soothe the indignation of many shoppers who've taken to social media to air their grievances.
You can read more about this news here.
Key Takeaways
- A Woolworths customer expressed disgust over a piece of ham that had a slimy-looking substance on top.
- The customer shared a picture of the product on social media, which he received from a Woolworths delivery.
- However, former deli workers and a chef explained that the 'slime' is perfectly normal and is expected in the packaging of smoked hams.
- Woolworths responded, stating that it is normal for smoked ham to have a degree of moisture on the outside. They also encouraged customers to contact them directly if they have any concerns about the quality of their product.