Scammers took $66.6 million from seniors—could this 30-minute tip stop them?

Scammers are getting smarter—and unfortunately, they’re aiming straight at retirees.

What might look like a safe financial opportunity can sometimes be something far more sinister.

A growing concern has prompted one of Australia’s major banks to speak out.


The promise of safe, stable returns is exactly what makes term deposits appealing—especially for older Australians hoping to secure their retirement savings.

But now, that very reputation is being exploited by scammers in a fast-growing con that has cost seniors millions.

In the days following World Elder Abuse Awareness Day on 15 June, Bendigo Bank issued a sharp warning about an alarming spike in fraudulent term deposit schemes.


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Seniors targeted in term deposit scam spike. Image source: Pexels/Pavel Danilyuk


The scams, designed to mimic legitimate financial services, have reportedly targeted Australians aged 65 and older with fake investment offers that ultimately drain victims’ funds.

Jason Gordon, head of customer and threat protection at Bendigo Bank, explained the strategy behind these cons.

‘Term deposits are regarded as conservative and secure investment options,’ Gordon said. ‘Scammers know this and try to leverage the risk profile of these investments for their own ends with fake investment opportunities that redirect your funds to their own bank account.’

And it’s working. Despite representing less than 20 per cent of the population, Australians aged 65 and older reported a staggering $66.6 million in losses to investment scams last year alone. That same group was hit hardest, accounting for nearly one-third of all scam losses reported to Scamwatch—a national figure that reached $99.6 million.

Behind these scams lies a calculated approach. Most begin with phony ads for term deposits, often encountered through social media or in online chats. Data breaches also played a role, handing scammers access to personal details that allowed for persistent and highly targeted outreach.


Gordon outlined the red flags that Australians should watch out for: ‘implausibly high interest rates,’ contact via phone, email or SMS from unknown sources, and businesses with a ‘lack of digital footprint’. Any mismatched banking details or pressure tactics—such as a ‘time sensitive offer to “invest now”’—should also raise alarm bells.

To reduce the risk, Bendigo Bank has eliminated clickable links from its SMS communications. ‘Bendigo Bank has removed all links from SMS messages,’ Gordon said, advising customers to treat any SMS containing a link as suspicious. He urged people to research unfamiliar offers, consult trusted friends or family, and avoid rushing financial decisions.

The bank also introduced 30-minute in-person sessions at local branches to help older Australians navigate digital banking more safely.


Despite the growing sophistication of these scams, Gordon highlighted a positive shift: seniors are reporting more incidents. So far in 2024, Scamwatch has received over 62,000 scam reports from Australians in this age group.

‘Reporting scams is critical in helping telcos, internet service providers, banks and law enforcement put a stop to criminal activity,’ Gordon said.

Many seniors pride themselves on spotting scams a mile away—but some are crafted so cleverly, even the sharpest eyes can miss them.

If you’ve ever second-guessed a message from a loved one, this story might feel all too familiar.

Watch the video and let us know—do you think the bank could have done more?


Source: Youtube/ABC News (Australia)​


Key Takeaways
  • Scammers are targeting retirees with fake term deposit schemes posing as legitimate financial services.
  • Australians aged 65 and older lost $66.6 million to investment scams last year—nearly one-third of all reported losses.
  • Fake ads, data breaches and unsolicited messages are the main ways fraudsters contact victims.
  • Bendigo Bank advises caution with unknown investment offers and now provides in-branch scam education sessions.

With scams becoming harder to spot and more sophisticated every year, have you or someone you know ever had a close call with one? Let us know your experience in the comments.

In a related story, we took a closer look at how some superannuation members have been misled by dodgy schemes that quietly chip away at retirement savings.

For older Australians keeping a close eye on their nest egg, recognising the warning signs early can make all the difference.

If protecting your super is a top priority, that one’s worth a read too.

Read more: Tax office exposes scams that mislead super members
 

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Doesn’t matter how many times people are told that the banks, telco’s or government bodies don’t put links in their emails or messages (we are warned daily) stupid idiots still fall for these scams.
And if you fall for these fake investment scams then you are either greedy or dumber than dumb!
I have absolutely no sympathy for anyone who gets caught by them.
 
Doesn’t matter how many times people are told that the banks, telco’s or government bodies don’t put links in their emails or messages (we are warned daily) stupid idiots still fall for these scams.
And if you fall for these fake investment scams then you are either greedy or dumber than dumb!
I have absolutely no sympathy for anyone who gets caught by them.
That's a bit harsh there Brucie
 
Scammed twice. For heaven's sake.
She needs to get her son to handle her finances for her.

I do however think it is a bit hard when you try to report something to the bank and you can't get through to their scam line, causing long delay, during which time they may have been able to recover your funds.
On the other hand, if you authorise the payment then you can't really expect the bank to cover the loss.
All these scams, like "hi ,mum" have been around for a long time now.
If you fall for investment scams, offering unrealistic returns, then more fool you.
Your own greed is to blame.
 
I got a phone call last week from the Fraud Squad about charges on my Card. They were going refund the money, cancel my Card and reissue one. I had to give them my Card Number for verification. I said we had two banks could they tell me which one Bank Card it was. No wouldn't tell me. Said it was a Fraud issue. I asked a second time which Bank Card it was as we have Cards from 2 banks. Nope wouldn't tell me. I said we were on the way to town and would call into our Bank to talk to them. Nope not a Bank issue it's a Fraud Department issue. I hung up. I knew it was a scam. I would never have done a thing other than talk to the Bank directly. I checked online banking and no suspicious transactions. It's a matter of checking yourself and not believing anyone. And when it comes to personal details, issues with money of any kind, or whatever it is, deal with banks and government departments directly.
 
Anytime a family member requests help from us,
either by SMS, ON LINE or any other service.
A SAFE WORDED SENTENCE IS REQUIRED to be said or written.
This is the only way We will help in an emergency otherwise it's a
Face to Face ask for help.👍
But we stress face to face help is best🗣️✔️✔️

No sentence NO HELP, works for us no problems
 
That's a bit harsh there Brucie
Not harsh at all!
When are people going to learn?
Regular reports on scams on TV news, everyday in SDC.
The Government is placing nightly ads on TV.
If you are too stupid to realise (and don’t use age as an excuse) or so greedy you respond to these scams then “too bad, so sad”…
 
I too got caught up in the “hey Mum” scam. I was having a bad day & not thinking straight. They did get some money out of me but I did wake up to what was going on. I am sure this happens to a lot of elderly people at times. I have to be on the ball, I don’t have anyone to do my finances.
I don't have anybody to help me with my finances either.
Luckily I'm pretty good with financial things but I really need someone to give me a really good kick up the rear end and stop ne from buying clothes. shoes, etc etc from Temu. Lol.
I don't know why I put that Lol, it's not funny. I really am addicted. I wonder if they have a Temu Anonymous??
 
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I got a phone call last week from the Fraud Squad about charges on my Card. They were going refund the money, cancel my Card and reissue one. I had to give them my Card Number for verification. I said we had two banks could they tell me which one Bank Card it was. No wouldn't tell me. Said it was a Fraud issue. I asked a second time which Bank Card it was as we have Cards from 2 banks. Nope wouldn't tell me. I said we were on the way to town and would call into our Bank to talk to them. Nope not a Bank issue it's a Fraud Department issue. I hung up. I knew it was a scam. I would never have done a thing other than talk to the Bank directly. I checked online banking and no suspicious transactions. It's a matter of checking yourself and not believing anyone. And when it comes to personal details, issues with money of any kind, or whatever it is, deal with banks and government departments directly.
I wonder, if you only had one account would you have given them your card number?
Other than that excellent advise.. Deal directly with the companies and don’t react to emails, texts or unsolicited phone calls.
 
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Reactions: mylittletibbies
Anytime a family member requests help from us,
either by SMS, ON LINE or any other service.
A SAFE WORDED SENTENCE IS REQUIRED to be said or written.
This is the only way We will help in an emergency otherwise it's a
Face to Face ask for help.👍
But we stress face to face help is best🗣️✔️✔️

No sentence NO HELP, works for us no problems
We have a safe word….it’s a good idea.
 
I demanded my insurer create a safe word when they called me. There was an on-going claim, however, when someone phones you and asks you for information to prove you are you ... alarm bells ring.
In the end, the insurer saw the wisdom of my words and introduced the safe word. Now, if they ever phone me, they get nothing unless providing the safe word up front. It works really well.
Should be the normal everywhere.
 
  • Like
Reactions: Jersey Girl
I don't have anybody to help me with my finances either.
Luckily I'm pretty good with financial things but I really need someone to give me a really good kick up the rear end and stop ne from buying clothes. shoes, etc etc from Temu. Lol.
I don't know why I put that Lol, it's not funny. I really am addicted. I wonder if they have a Temu Anonymous??
 

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